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Support Engineer - Fluent Commerce OMS Ayatacom Tech Solutions

2.0 - 6.0 years

10 - 15 Lacs

mumbai, delhi / ncr, bengaluru

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Support Engineer_Fluent Commerce OMS Job purpose The Support Engineer will work as part of the Managed Services Team, providing a single first point of contact for Ayatas customers, for the resolution of incidents and the administration of service requests/minor enhancements. The job holder will be required to accurately assess diagnose and resolve issues ensuring a detailed description is supplied, within the ITIL incident toolsets. The aim of the Support Engineer is to resolve as many of these incidents as possible and to monitor, track, own the communication ref the resolution of incidents by development if required. Key accountabilities: Responsible for providing support for managed serv...

Posted 4 hours ago

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