38 Command Center Jobs - Page 2

ROLE : Analyst WFM (9A) DESIGNATION: Analyst, Real Time Management LOCATION : GGN YEARS OF EXPERIENCE : 1-2 Years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and KEY RESPONSIBILITIES Intraday real time monitoring of service levels for all queues for all sites through the operating window (Anytime 24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact dat...

Educational Master Of Engineering,Master of Business Administration,Master Of Science,Master Of Technology,Bachelor Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Commerce,Master Of Commerce Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available i...

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including indust...

Educational Master Of Engineering,Master of Business Administration,Master Of Science,Master Of Technology,Bachelor Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Commerce,Master Of Commerce Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available i...

About the Project: Intelligent Traffic Management System (ITMS), Vidarbha Circle: We are hiring for a prestigious Government of Maharashtra initiative under the Motor Vehicles Department (MMVD) aimed at implementing an Intelligent Traffic Management System (ITMS) across key accident-prone locations in Vidarbha Circle . The project focuses on enhancing road safety, traffic law enforcement, and urban mobility through the deployment of advanced technologies such as ANPR (Automatic Number Plate Recognition) cameras , AI-powered surveillance , GIS-based mapping , and centralized Command & Control Centers (CCC) . The system will be integrated with national platforms including eChallan , Vahan/Sara...

Responsibilities: Lead ISOC operations effectively. Manages training of ISOC staff and new hires in the team. Reviewing Risk Analysis drafts, Risk Threat Monitoring Summaries, Incident Reports, Daily Summaries and Morning Updates. Alert prioritising and management. ISOC staff shift rostering. Ensure compliance with SLA, process adherence and process improvisation to achieve operational objectives. Revise and develop processes to strengthen the current Security Operations framework, review policies and highlight the challenges in managing SLAs. Coordination with GSOC on routine/critical operations. Creation of reports, dashboards, and metrics for SOC operations and presentation to Senior Mana...

Managing and overseeing the lifecycle of service contracts within command center, execution of service agreements, optimizes contract performance, and aligns contract, collaborate with internal teams, suppliers, vendors to ensure contract compliance Required Candidate profile Strong contract management expertise, problem-solving skills, and the ability to manage cross-functional relationships, Strong experience in command centers global business services.

The OpenText Exstream role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the OpenText Exstream domain.

The Core .NET Technologies, OpenText Exstream role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Core .NET Technologies, OpenText Exstream domain.

* Camera installation & network settings. * Site Visits to check camera working. * Misc works involving travelling to camera installation locations & detecting issues. * Site surveys & client presentations. * Other office works, Traveling to sites.

Looking for a candidate who have strong exposure into Command Center along with Monitoring Tools (Zabbix, Nagios, AppDynamics, SolarWinds) Responsible for designing and optimizing the architecture of IT infrastructure to ensure high performance, reliability, and scalability Involves strategic planning, system design, and working closely with IT teams to implement best practices Possess strong technical skills, extensive experience with monitoring tools, and a proactive approach to infrastructure management Design and develop a robust IT infrastructure architecture that meets organizational needs Evaluate and integrate monitoring tools to enhance system performance and visibility Provide stra...

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...

TitleOperations Command ExecutiveBusiness unitIntegrated Facilities ManagementReporting toTransport Governance Lead Duties & responsibilities- The role is responsible to man the helpdesk 24*7 for AsPac region for Transport Command Center and Centralised Workplace Helpdesk. - Respond to customers requisition and/or issues through calls, emails and Corrigo Portal. - Follows-up and directing WOs requisition to right person as per defined KPIs - Live monitoring of application/software for command center and responding to any deviation as per defined process. - Proactive and ability to respond to incidents/accident real time and take corrective action as per defined processes. - Report preparatio...