55 Command Center Jobs

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Must have Min 7+yrs exp in WFM Forecasting role. Demand Forecasting exp is must. Commannd Center WFM International BPO. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

We are seeking a proactive L15 Command Center NOC This role involves 24x7 monitoring triaging and incident resolution to ensure the stability and availability of IT infrastructure The engineer will act as the first line of defense for identifying and resolving system s while escalating critical issues to L2L3 teams Key Responsibilities 1 Monitoring Incident Management Perform eyeontheglass monitoring of network servers cloud applications and security tools Use monitoring tools eg SolarWinds Splunk Dynatrace Nagios Datadog to track system health Acknowledge categorize and triage incidents based on severity and impact Create update and escalate tickets in ITSM tools ServiceNow BMC Remedy Jira ...

Job Title: Video Surveillance Executive Location: Ahmedabad (Onsite) Working Days: 5 Days a Week Department: CCTV Surveillance / Monitoring Shift: As per business requirement (Early Morning / Day /Night) Benefits: Food and Accommodation Provided Job Summary: The Video Surveillance Executive will be responsible for monitoring live CCTV feeds, identifying unusual activities, ensuring security protocols are followed, and generating timely reports. The role requires strong attention to detail, quick decision-making skills, and the ability to handle real-time situations responsibly. Key Responsibilities: Monitor live CCTV footage and report any suspicious or abnormal activity immediately. Maintai...

- Role & responsibilities - Monitors physical security operations at the client Datacenter. - Monitors cameras and access control systems covering data calls and entry/exit doors. - Dispatches appropriate personnel, as necessary. - Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP). - Identifies and escalates issues in accordance with documented policies and procedures. - Reviews all reports written during shift. - Ensures all scheduled posts are filled. - Briefs oncoming CRS about incidents during shift or in progress. - Maintains documentation and follows standardized procedures to successfully complete unannounced audits. - Collects complete i...

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Command Center Executive, will be responsible for overseeing and managing all aspects of security operations. He ...

Role We are seeking an experienced Manager to Lead, build, and mentor, our Network Operations Centre (NOC) team in Surat. You will ensure 24/7 operational stability, manage incident responses, and drive a scalable, disciplined NOC function. Collaborate closely with DevOps, Cloud, and Client Success teams for proactive monitoring, efficient escalation, and SLA compliance. Key Responsibilities: Lead, mentor, and manage NOC engineers across 24/7 shifts. Oversee incident response, escalation flows, and shift handovers. Define and enforce SOPs, runbooks, and monitoring best practices. Drive continuous improvement in alert handling, documentation, and reporting. Collaborate with DevOps and Cloud t...

Job Description: Command & Control Centre (CCC) Expert Position Title: Command & Control Centre Expert Department: Operations / Smart & Safe City Projects Location: Project Site (Smart City / Safe City) Reporting To: Project Manager / Project Head Company: Technosys Integrated Solutions Pvt. Ltd. Role Overview The Command & Control Centre (CCC) Expert will be responsible for managing, monitoring, and ensuring seamless operations of the Integrated Command & Control Centre (ICCC) under Smart and Safe City projects. The expert will oversee real-time system monitoring, coordination with various teams, incident management, analytics operations, and ensuring compliance with SOPs and SLAs. This rol...

You are invited to join Digital Business People as an OpenText Exstream Developer / Exstream Dialogue Developer in Lucknow, Uttar Pradesh, India. In this client-facing role, you will play a crucial part in supporting international clients for CCM projects. Your responsibilities will include gathering and translating client requirements into system requirements, estimating project work requirements, designing and coding complex programs, writing test cases, and collaborating with Technology Leads and Project Managers. If you have a keen interest in digital transformation and possess logical thinking and problem-solving skills, this opportunity is perfect for you. **Key Responsibilities:** - G...

Core Responsibilities: Engineering & Troubleshooting, Incident Response & Deployment, Operational leadership, Escalation Management, Data Measurement & Automation. Minimum 4+ years of experience in troubleshooting network Layer 1, Layer 2 and Layer 3 issues, preferably within AI fabric, 3-tier Leaf and Spine, NSF, and Optical networks. Provide direct engineering support to Data Center Construction, NetOps, FacOps, activation, and audit teams. Respond to hardware, software, network, design, tooling issues, create and manage tickets and drive network-related issues to resolution. Essential Skills: Data analytics and reporting. Troubleshooting internetwork routing and switching at datacenter sc...

Job Title: Application Expert ICCC (Integrated Command & Control Center) Qualification: B.E / B.Tech in Computer Science, Information Technology, or Electronics & Communication (Preferred: MCA or equivalent with certifications in Application/Database/Cloud Management) Department: IT / Command Centre / Smart City Operations Reports to: Manager – Command Centre / GM – Projects Reportees: Application Support Engineers / Technicians Location: Nashik / Thane / Pune Smart City Command Centre Job Purpose: To ensure uninterrupted functioning, performance optimization, and operational excellence of ICCC applications deployed across Smart City platforms. The role involves application monitoring, integ...

Position Title: Security Specialist Regional Security Operations Center Location : Gurugram Shift : Rotational (24/7 Coverage) Role Overview: We are seeking a dedicated Security Specialist to join our Regional Security Operations Center (RSOC) team. This role is integral to managing 24/7 security operations across UHG entities, ensuring timely incident response and maintaining a high standard of corporate security support. The position involves working in rotational shifts and is based in Gurugram, with limited remote work options. While prior experience in a similar role is advantageous, we welcome applications from freshers. Comprehensive training will be provided to equip selected candida...

Position Title: Security Specialist Regional Security Operations Center Location : Gurugram Shift : Rotational (24/7 Coverage) Role Overview: We are seeking a dedicated Security Specialist to join our Regional Security Operations Center (RSOC) team. This role is integral to managing 24/7 security operations across UHG entities, ensuring timely incident response and maintaining a high standard of corporate security support. The position involves working in rotational shifts and is based in Gurugram, with limited remote work options. While prior experience in a similar role is advantageous, we welcome applications from freshers. Comprehensive training will be provided to equip selected candida...

Role & responsibilities Lead, mentor, and manage a team of GSOC analysts, overseeing scheduling, training, and performance evaluations to ensure high operational standards. Oversee and coordinate dispatch of security officers, facilities, and on-site EMS personnel via telephone and/or radio during security or medical incidents. Manage and prioritize intelligence feeds, escalating critical threats to ServiceNow employees and offices through incident management channels, ensuring timely and effective resolution. Act as the primary point of contact for routine and emergency calls, maintaining composure and providing clear guidance to callers, including those in distress. Implement and maintain ...

Role & responsibilities The primary objective of this role is to perform all Control Room Duties and operations in a timely, efficient, and courteous manner; ensuring that all company policies and procedures are complied with. Major Activities Load and manage site schedules/rotas and client/emergency bookings in Time gate. Execute daily control room operations as directed by the National Control Room Manager. Maintain and update systems like Time gate/APIS, handle subcontractor reports, emails, and emergency cover. Communicate effectively with clients, operations teams, and employees. Investigate and report discrepancies and incidents promptly. Generate and distribute reports (daily/weekly/m...

Role & responsibilities Key Responsibilities Business Requirements Analysis: Collaborate with business users to understand their requirements and translate them into functional specifications. Document requirements clearly and ensure alignment with AVEVA UOC capabilities. Solution Design & Implementation: Design UI/UX in System Platform that meet business needs and integrate seamlessly with existing systems. Oversee the implementation of Aveva UOC solutions, ensuring they are delivered on time and within scope. Testing & Quality Assurance: Develop comprehensive test plans and scenarios to validate Aveva UOC solutions. Support users in preparing test scripts and conducting system testing. Tra...

Job Description You will be the Principal Advisor Business Resiliency at FC Global Services India LLP, responsible for developing and implementing a robust business continuity program to enhance organizational resilience and recovery capabilities. Your role includes overseeing business impact assessments, plan development, testing, and maintenance. You will also be involved in proactive incident management, threat detection, and response to ensure Business Continuity in the face of disruptions. Key Responsibilities - Help in developing and executing a strategic vision for the organization's Business Continuity and Incident Management programs. - Coordinate with a global team of Business Cont...

What will you do? Command Center/NOC lead will be responsible for: People Management: Manage & lead the team of Internal & Partner NOC/Command Center resources in 24*7 environment. Coordinates the duty shift table for the NOC operations and carefully allocates staff members (NOC technicians and NOC engineers) on rotational shift duties for ensuring the whole NOC shift works in an efficient and effective manner. Ensure continuous monitoring of servers, networks, applications, and other IT systems using monitoring tools to detect anomalies, performance issues, and potential outages. Act as the first line of defence for NOC team by identifying, analysing, and escalating alerts and critical inci...

The "Digital Command Center (DCC) - Enterprise Operations Technician" is responsible for carrying out monitoring operations on various IT systems - physical and virtual servers, storage, and network and telecommunication equipment - in data centers, public cloud instances, and other facilities. They monitor data center infrastructure, servers, and computer networks for issues using several monitoring platforms. Quest implements traditional system monitoring as well as more proactive analytics. When an issue is detected, the DCC technician must determine the impact scope, and root cause if possible. Where applicable, they should follow SOPs to resolve the issue, or escalate to the correct sup...

Job Description: Senior OpenText Exstream Developer EXP - 8+yrs Person should know jobs development and maintenance Type: Long-Term Contract Locations: • India: Any Infosys office location (Onsite 5 days per week) About the Role We are seeking Senior Open Text Ex stream Developers with 8+ years of experience to join our clients development team. The ideal candidates will have deep expertise in designing, developing, and maintaining OpenText Exstream solutions, with a strong background in jobs development and maintenance. These are long-term contract opportunities; one based in the U.S. (Chicago-local) and one offshore (India-remote). Key Responsibilities •Design, develop, and maintain OpenTe...

Job Summary We are seeking a highly skilled Managed File Transfer (MFT) Specialist with at least 5 years of experience particularly with TIBCO MFT solutions. The ideal candidate will be responsible for the design implementation maintenance and support of secure file transfer solutions across the enterprise. You will work closely with infrastructure application and security teams to ensure reliable and compliant data transfers. Responsibilities Design implement and maintain TIBCO MFT solutions for secure reliable file transfers. Configure and manage MFT servers agents schedules and workflows. Integrate MFT solutions with enterprise applications (ERP CRM databases etc.). Monitor file transfer ...

Job Title : Backup Engineer - CommVault L2 Location : Bengaluru Notice Period : Immediate Joiner (Less than 30 days) Job Summary: We are seeking a skilled and dedicated Backup Engineer with strong hands-on experience in Commvault and a solid understanding of enterprise backup and recovery solutions. The ideal candidate will be responsible for handling tickets and incidents via ITSM tools, managing data protection operations, and performing log analysis and troubleshooting across multiple platforms including Windows, Linux, VMware, SQL, and Oracle environments. Key Responsibilities: Provide 24x5 operational support in a rotational shift environment, ensuring timely resolution of backup and re...

Role We are seeking an experienced NOC Lead to build, mentor, and lead our Network Operations Centre (NOC) team in Surat. You will ensure 24/7 operational stability, manage incident responses, and drive a scalable, disciplined NOC function. Collaborate closely with DevOps, Cloud, and Client Success teams for proactive monitoring, efficient escalation, and SLA compliance. Key Responsibilities: Lead, mentor, and manage NOC engineers across 24/7 shifts. Oversee incident response, escalation flows, and shift handovers. Define and enforce SOPs, runbooks, and monitoring best practices. Drive continuous improvement in alert handling, documentation, and reporting. Collaborate with DevOps and Cloud t...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Server Administration, Linux, Enterprise Network Operations, Solarwinds Administration, Command Center Engineer Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business syste...

Educational Requirements Master Of Commerce,Master Of Engineering,Master Of Science,Master Of Technology,Master of Business Administration,Bachelor Of Commerce,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, informatio...