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0 - 4 years
2 - 4 Lacs
Chennai
Work from Office
We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back the Relevant Profiles* Sal : 2.5 - 4.5 LPA (Max) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BFSI, Retail, Travel). Process transactions accurately and efficiently while maintaining high levels of quality standards. Collaborate with team members to achieve daily targets and goals. Participate in training sessions to improve product knowledge and soft skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 2 months ago
2 - 7 years
4 - 7 Lacs
Bengaluru
Work from Office
Desired Candidate Profile Experience required- Need minimum 2 years of experience in international fraud investigation. Salary- 7.5LPA+ incentives Shift- US Location- Hebbal Chaitra@7848820045 indu@7848820046 Roles and Responsibilities Main responsibilities Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc . Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses. Prepare regulatory and investigative reports (SARs). Identify fraud trends and communicate observations to management.. Identify internal procedural violations and recommend actions to mitigate reoccurrence Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices. Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention. Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews
Posted 2 months ago
0 - 2 years
2 - 3 Lacs
Bengaluru
Work from Office
TOP BPO UK SHIFT FRESHERS :21k EXPERIENCED:35K WORK LOCATION:MANYATHA call hr monica@7848820049 call hr@navya@7848820042 location:manayatha NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with 50k joining bonus Two way transport call hr Monica@7848820049 call pooja@9886112704
Posted 2 months ago
0 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Greetings from Ignites Human Capital Services Hiring for TOP BPO'S in Bangalore Fresher' salary - starts from 4 LPA experience salary - up to 7 LPA call hr Nischel @ 7483101122 call hr chaitra@7848820045 call hr Indu@7848820046 Call immediately and schedule you interview
Posted 2 months ago
1 - 6 years
2 - 4 Lacs
Bengaluru
Work from Office
Handle customer queries via email and chat, related to products, orders, returns, refunds, tracking and delivery / shipping. Resolve customer issues and concerns in a professional and timely manner, ensuring a high level of customer satisfaction. Maintain customer interaction records and update information in the system / tool as required. Multitask and collaborate to provide a resolution while navigating multiple systems / tools and resources. Selling, cross-selling, and upselling products to drive additional revenue. Ensuring all agreed KPIs are delivered as per target and on-time. Coordinating between multiple projects to ensure alignment with overall business goals Documenting Project process using various tools. Ensure completion of all requisite mandated trainings and regular upskilling of domain knowledge Attempt and pass the assigned periodic knowledge assessments. Create and Maintain knowledge articles / standard operation process and policy documents. Provide on floor support and feedback to new and tenured associates in understanding customer issues and providing accurate resolution. Train new hires and support nesting / OJT as needed OR undertake floor interventions and knowledge update dissemination. Involved in adhoc client related activities, if needed. Skills and Qualifications: Graduations and post-graduation Minimum 1 to 3 years of experience in BPO / Customer Service domain for Retail fashion / e commerce domain Required International BPO with selling experience especially supporting Australian business. Excellent Written Communication and Language Skills. Ability to Listen effectively and build rapport and display Empathy. Strong persuasion and negotiation skills. Consistently display strong knowledge of customer service domain and drive customer centricity. Willingness to relocate, travel and work in shifts, at short notice. Ability to maintain accurate records and manage multiple tasks simultaneously. Knowledge of MS office Good Feedback Skills Good Presentation skills call pooja@9886112704 call muthamma@9886112583 call suman@7848820047
Posted 2 months ago
1 - 6 years
2 - 4 Lacs
Bengaluru
Work from Office
Handle customer queries via email and chat, related to products, orders, returns, refunds, tracking and delivery / shipping. Resolve customer issues and concerns in a professional and timely manner, ensuring a high level of customer satisfaction. Maintain customer interaction records and update information in the system / tool as required. Multitask and collaborate to provide a resolution while navigating multiple systems / tools and resources. Selling, cross-selling, and upselling products to drive additional revenue. Ensuring all agreed KPIs are delivered as per target and on-time. Coordinating between multiple projects to ensure alignment with overall business goals Documenting Project process using various tools. Ensure completion of all requisite mandated trainings and regular upskilling of domain knowledge Attempt and pass the assigned periodic knowledge assessments. Create and Maintain knowledge articles / standard operation process and policy documents. Provide on floor support and feedback to new and tenured associates in understanding customer issues and providing accurate resolution. Train new hires and support nesting / OJT as needed OR undertake floor interventions and knowledge update dissemination. Involved in adhoc client related activities, if needed. Skills and Qualifications: Graduations and post-graduation Minimum 1 to 3 years of experience in BPO / Customer Service domain for Retail fashion / e commerce domain Required International BPO with selling experience especially supporting Australian business. Excellent Written Communication and Language Skills. Ability to Listen effectively and build rapport and display Empathy. Strong persuasion and negotiation skills. Consistently display strong knowledge of customer service domain and drive customer centricity. Willingness to relocate, travel and work in shifts, at short notice. Ability to maintain accurate records and manage multiple tasks simultaneously. Knowledge of MS office Good Feedback Skills Good Presentation skills call suman @7848820047 call navya@7848820042 call Mayur@9343402211
Posted 2 months ago
0 - 5 years
1 - 4 Lacs
Gurgaon
Work from Office
Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
0 - 5 years
0 - 2 Lacs
Gurgaon
Work from Office
BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA - GGN Only Graduates Can Apply. NO BE / B.TECH / UG 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com Only Work From Office Available
Posted 2 months ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:Day shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042
Posted 2 months ago
0 - 5 years
2 - 3 Lacs
Bengaluru
Work from Office
Greetings From Ignites human Capital Services PVT LTD Freshers,Experienced (10th also can apply) VOICE SEMOVOICE salary :27k call Indu@7848820046 call hr pooja@9886112704 call hr Nihala@7795311104
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k with joining bonus of 52k call hr aditi@7795311459 call hr Nihala@7795311104
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr Chaitra@7848820045 call hr indu@7848820046
Posted 2 months ago
2 - 7 years
4 - 7 Lacs
Bengaluru
Work from Office
Desired Candidate Profile Experience required- Need minimum 2 years of experience in international fraud investigation. Salary- 7.5LPA+ incentives Shift- US Location- Hebbal call Mahesh@7829423175 call aditi@7795311459 Apoorva 9986600010 Roles and Responsibilities Main responsibilities Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc . Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses. Prepare regulatory and investigative reports (SARs). Identify fraud trends and communicate observations to management.. Identify internal procedural violations and recommend actions to mitigate reoccurrence Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices. Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention. Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews
Posted 2 months ago
2 - 6 years
4 - 5 Lacs
Gurgaon
Work from Office
Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
1 - 6 years
1 - 4 Lacs
Gurgaon
Work from Office
BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available
Posted 2 months ago
0 - 5 years
1 - 4 Lacs
Gurgaon
Work from Office
Hiring For International Voice Process Grad/UG Fresher - 3.80 LPA For BE/B.Tech 6 Months exp with International BpO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BpO -4.45 LPA Call-Dipankar@9650094552 Email@jobsatsmartsource@gmail.com
Posted 2 months ago
0 - 5 years
1 - 3 Lacs
Gurgaon
Work from Office
Hiring for International Chat Process 24K Grad Fresher 20K U/G/BE/B.Tech 6 Months exp with International BpO -20K & UG/BE/Btech/Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@jobsatsmartsource@gmail.com
Posted 2 months ago
1 - 3 years
1 - 3 Lacs
Gurgaon
Work from Office
Hiring For Non Voice Bengali Process - 3.50 LPA - Gurugram Graduates/UG /B.E/ B.Tech . with 1 yr exp in Customer Service - 3.50 LPA 5 Days Working Cabs Available 24/7Shift Pls Call- Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
1 - 3 years
1 - 3 Lacs
Gurgaon
Work from Office
BPO Hiring For Content Moderation Non Voice Nepali Process - 3.30 LPA - Gurugram UG/Grad./B.E/B.tech/ Freshers / Experience All Can Apply . 5 Days Cabs available 24/7 Shifts Pls Call- Dipankar@9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
0 - 4 years
1 - 3 Lacs
Ernakulam
Work from Office
Female candidates only Admission calling training. Responsibilities: * Meet sales targets through effective communication with clients * Qualify leads through phone calls * Provide educational guidance over phone * Close deals by offering solutions Shift allowance Sales incentives
Posted 2 months ago
0 - 5 years
3 - 4 Lacs
Pune
Work from Office
Greetings, for candidates who are residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having 1 year of International Customer Care Experience. Profile - Customer Support Executive (Voice) Job location - Pune Qualification * Good Verbal --- communication skills in English *1 year International Customer Care Experience Salary - Upto 5.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Aarchi 898289979 *Khushi 7869457739 *Honey 8871997083 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD
Posted 2 months ago
0 - 5 years
1 - 4 Lacs
Greater Noida
Work from Office
Assistant Professor for MBA/BBA/BCA as per UGC Norms. Candidates with MBA/MCA/MSc Mathematics, M.Com
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher - Good communication skills Compensation: Upto 3,50,000 ctc Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon To get your telephonic interviews scheduled kindly reach out to our respective HR's *Khushi 8085124583 *Ayushi 8602279217 *Eshu 7898290899 #NO PLACEMENT CAHRGES# Regards, Prajit Grover HR team KVC CONSULTANTS LTD PF // ESIC Benefits & CABS
Posted 3 months ago
1 - 6 years
1 - 3 Lacs
Greater Noida
Work from Office
Admission Related Calling, Handling Walk-ins, Counselling Admission Candidates for Applications and subsequent admissions
Posted 3 months ago
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