Executive - Client Relations Sspl Landmarks Llp

1.0 - 4.0 years

2 - 6 Lacs

pune

Work from Office

We are seeking a dynamic and client-focused Executive Client Relations to join our luxury real estate team. The ideal candidate will be responsible for managing the end-to-end post-sales process , ensuring a seamless and premium experience for clients. This role requires excellent communication skills, strong organizational ability, and a proactive approach to client servicing. Key Responsibilities Build, maintain, and strengthen long-term relationships with clients. Manage the complete post-sales process , ensuring client satisfaction at every stage. Coordinate with internal departments (sales, accounts, operations, etc.) to resolve queries and support clients. Handle post-sales CRM operations , including payments, collections, and updates. Prepare and issue payment receipts, demand letters, and related documentation . Maintain and update various reports for management review. Ensure a smooth and premium post-sales experience for all clients. Assist in planning and executing client events, activities, and engagement programs . Stay informed about market trends to support client relationship strategies. Candidate Profile Excellent communication and presentation skills . Strong interest and ability in client relationship management . Proactive, result-oriented, and customer-focused. Proficient in MS Office, CRM/ERP systems and comfortable with documentation. Strong organizational and problem-solving skills. Collaborative team player with a positive attitude. Graduate/Postgraduate in any discipline (MBA preferred). Prior experience in real estate, luxury brands, hospitality, or client servicing will be an added advantage. Why Join Us? Opportunity to work in the luxury real estate sector . Exposure to premium clientele and high-value projects. Collaborative and growth-oriented work culture. Be part of delivering an exceptional client experience .

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