3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

The Manager MIS & Automation at Genpact will be responsible for working directly with clients to provide quality customer service, communication, and training on Master Data standards. The ideal candidate should have a good understanding of collections management, upstream and downstream of collections, and experience in handling large datasets to provide data insights. The Manager will be required to automate reports using tools like Power Query, VBA Macros, MS Access, and have hands-on experience with Advance Excel, Power BI, Power Apps, and Power Automate. Key Responsibilities: - Work directly with clients through email and meetings to deliver quality customer service - Assist in communication and training on Master Data standards and data governance tools - Extract and measure data against targets, identifying situations for escalation or additional support - Implement strategies to reduce turnaround time on research and issue resolution - Participate in reviews, audits, and assessments - Support targets, critical initiatives, and deployments - Automate reports using Power Query, VBA Macros, and MS Access - Ensure data accuracy through audits and trend analysis - Develop guidelines for data structure and standards for data storage and access - Analyze data using statistical tools to identify patterns, trends, and predictions - Prepare reports for management stating trends, patterns, and predictions - Experience in writing DAX functions in Power BI Desktop reports - Experience in creating workspace group and scheduling reports in Power BI Service Qualifications: - Bachelor's degree, preferably in BCA/MCA - Proficiency in MS Office (PowerPoint / Excel) - Relevant experience in MIS Reporting, problem-solving, and dashboard development - Good communication and interpersonal skills - Good digital acumen with knowledge of Power BI, Power Apps, and Tableau This is a full-time position based in Jaipur, India. If you have the required skills and experience, we invite you to apply for the Manager MIS & Automation role at Genpact.,

Posted 3 weeks ago

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