5 Collections Processing Jobs

Skill required: Reinsurance - Collections Processing Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Canceling and rewriting insurance policies and endorsements Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Collaboration and interpersonal skills Ability to establish strong client relationship Ability to meet deadlines Ability to manage multiple stakeholders Problem-solving skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Show more Show less

Skill required: Order to Cash - Collections Processing Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The role of the Collector is to ensure the prompt collection of payments within the stipulated payment terms, with the aim of optimizing Accounts Receivable (A/R) and enhancing the percentage of current AR, while minimizing write-offs. This role involves regular interaction with the clients Sales/Operations Organization, along with other internal departments. Additionally, the Collector will maintain external communication with the assigned client portfolio. What are we looking for Ensure effective and timely communication, provide clear messaging and proactive issue resolution related to collection issues/ discrepanciesFollow and execute activities assigned by the Collections Team Lead.Responsible for calling, emailing, & making payment arrangements with customersPreparing and reviewing AR Adjustments, statements of accounts receivable, reminder lettersEnsure the completeness and accuracy of invoices in the AR system.Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies, and short payments Work closely with key teams such as Credit and Sales in mitigating collection riskCollaborate with various internal business functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues and to achieve common goals and objectivesProvide administration work related to collections, such as preparing adjustment vouchers, statements, and letters Responsible in responding all internal & external emails within agreed TATEscalate unresolved issues to management timely and follow through with issues until the final resolutionWritten and spoken ability to communicate in English for Accenture interaction Attention to details Must be a good team player Excellent customer serviceResponsibility and accuracy in the completion of received tasks Flexibility, especially in the period of month quarter year end closing Excellent interpersonal and communication skillsTime management and organization skills Ability to work in a multicultural and diverse environmentA natural ability to adapt to changeExcellent working knowledge of MS Office Demonstrates the ability to work as part of a teamBachelor s degree preferredMinimum 2 years of experience in B2B Collections processCollections License considered beneficialGood working knowledge of an ERP system; ORACLE experience would be an added advantage Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

As a Finance Process Enablement Analyst at Accenture in Gurugram, you will be part of the Order to Cash Processing team responsible for optimizing working capital, providing real-time visibility of revenue and cash flow, and streamlining billing processes. Your primary focus will be on Collections Operations, managing collections, debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and cash reconciliations. Your role involves establishing strong client relationships, managing multiple stakeholders, performing under pressure, and maintaining a high level of detail orientation. Your responsibilities will include analyzing and solving complex problems, collaborating with peers within Accenture, and potentially interacting with clients and management. You will receive minimal guidance on daily tasks and moderate instruction on new assignments. Your decisions will impact your work and potentially that of others. While working as an individual contributor, you may also oversee a small team or work effort. To succeed in this role, you should have a Bachelor's degree in Commerce and possess 3 to 5 years of relevant experience. Key skills required include Account Reconciliations, Cash Application Processing, and Collections Operations. You must be adaptable, flexible, and capable of delivering process requirements to achieve key performance targets while ensuring compliance with internal controls, standards, and regulations. Please be aware that this position may involve rotational shifts. If you are ready to embrace the challenges of the finance operations domain and contribute to the success of our clients and the Accenture team, we encourage you to apply and be a part of our global professional services company dedicated to leveraging technology and human ingenuity for shared success.,

About this role: Wells Fargo is seeking a Trade Services Processor. In this role, you will: Provide support for processing new collections, payments, trade acceptances and tracing outstanding items Advise and issue letter of credit amendments along with negotiating letter of credit documents Receive direction from supervisor and escalate non-routine questions Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Develop the knowledge to understand function, policies, procedures and compliance requirements Required Qualifications: 2+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Skill required: Order to Cash - Collections Processing Designation: Service Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Global Training Lead role is expected to lead the global training team for the process across multiple locations. Coordinate and oversee internal and external Training operations. In addition, this position establishes and manages relationships between the CD team, Key internal Customer, Clients and other stakeholders. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support.Primary responsibility is to ensure a training and development strategy for the company to support the companys business plan and to ensure that the employees have the necessary skills Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Ability to handle disputesCollaboration and interpersonal skillsCommitment to qualityCorporate planning & strategic planningProblem-solving skillsTo provide, manage and lead a comprehensive training and development services team to the process and client to ensure that all staff achieve high professional standards and that they have the necessary skills to help the company attain its strategic objectives and service deliverables8 to 10+ years of experience in a learning organization within an operations setting8+ years of people management experience in leading teams5+ years of instructional design, performance support, and learning effectiveness measurementExperience communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teamsExperience identifying and implementing learning modalities at scale including blended, digital self-paced/eLearning, coaching models, video-based learningExperience working with Operations and/or Customer Support teams and knowledge of the learning challenges faced in these environmentsExperience managing and growing global teams, while keeping pace with changing policies and standardsExtensive training experience Understanding of training tools, techniques, trends and theories. Instructional Design - Experience in design and development of training contentExcellent Communication Skills orally and in writingClient handling skillsCrisis handling skillsNegotiation skillsPresentation SkillsComputer/ MS Office skillsExcellent Documentation skillsTrend analysis and reportingPeople Management skillsCritical problem solving and issue resolutionTeam supervisionPeople Development Feedback & CoachingAbility to multi-taskBehaviors key to the success of this position are:Continuous improvement focus result orientedMotivationAbility to Plan and PrioritizeConfidence Analytical thinkingPositive outlookCreative and innovative approachAdaptabilityAbility to exercise sound judgment within established guidelinesRelationship PartneringComposureAn eye for quality and speed of execution Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsManage the end-to-end Global Learning and Development strategy and executionOversee performance of the Training Manager, Trainers KMs, all training related performance metrics as well as the Training metrics across multiple regions within their specific Service ProviderImprove, align, and maintain on-boarding and training programs across multiple regions within their specific Service ProviderCommunicate critical feedback and best practices from all regions to their Global Training Team POCsPerform global, regional, and site audits as required across multiple regions within their specific Service ProviderDefine and execute the learning strategy across multiple regions within their specific Service ProviderDevelop and implement Training Team staffing plans in liaison with Training Managers, and lead the OS Training team performance across multiple regions within their specific Service ProviderReport on qualitative and quantitative metrics regarding training, Training DMR metrics, and training sites performance across multiple regions within their specific Service ProviderFollow change management processes for routine changes across multiple regions within their specific Service ProviderSeek feedback from Service Provider QTP Leads and Senior Agents, OS Trainers and OS Trainees to ensure continuous improvement of the Facebook Global Training programEnsure adherence of Training Team Key Performance Indicators across multiple regions within their specific Service ProviderAttend all Train the Trainers and training related meetings with Facebook training team Attend and participate on Global Quality Calibration Session within their specific Service ProviderAttend Weekly Business Reviews, and Monthly Business Reviews Qualification Any Graduation