2 Collections Optimization Jobs

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Tata Capital logo
Strategy Support Sales Team - DSMG Tata Capital

2.0 - 5.0 years

2 - 5 Lacs

mumbai city, maharashtra, india

On-site

Pre-Delinquency Management (PDM) Strategy & Early Risk Mitigation Develop a proactive PDM strategy to identify customers at risk of missing payments before they enter delinquency. Utilize in house tool AI-based risk models, BI Dashboard and early warning signals (EWS) to segment high-risk borrowers and implement early interventions. Implement automated digital engagement (SMS, WhatsApp, IVR calls, emails, in-app notifications) to encourage timely payments. Work closely with sales team and DSMG to improve collection efficiency in X bucket along with customer onboarding and risk profiling for better portfolio quality. Introduce customer education programs and financial literacy initiatives to ...

Posted 3 months ago

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Tata Capital logo
Strategy Support Sales Team - DSMG Tata Capital

2.0 - 5.0 years

2 - 5 Lacs

navi mumbai, maharashtra, india

On-site

Pre-Delinquency Management (PDM) Strategy & Early Risk Mitigation Develop a proactive PDM strategy to identify customers at risk of missing payments before they enter delinquency. Utilize in house tool AI-based risk models, BI Dashboard and early warning signals (EWS) to segment high-risk borrowers and implement early interventions. Implement automated digital engagement (SMS, WhatsApp, IVR calls, emails, in-app notifications) to encourage timely payments. Work closely with sales team and DSMG to improve collection efficiency in X bucket along with customer onboarding and risk profiling for better portfolio quality. Introduce customer education programs and financial literacy initiatives to ...

Posted 3 months ago

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