10 Collections Operations Jobs

Role Overview: As a Customer Service Associate at Accenture, you will be responsible for providing assistance and support to customers before, during, and after their purchase or use of a product or service. Your main focus will be on addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. Key Responsibilities: - Collections Operations - Invoice Processing Operations - Finance Processes - Ability to handle disputes - Ability to manage multiple stakeholders Qualifications Required: - Any Graduation - 1 to 3 years of experience - Proficient in Arabic language Additional Company Details: Accenture is a global professional services...

As a Customer Service Analyst at Accenture, you will be responsible for Collections Operations, Invoice Processing Operations, Finance Processes, handling disputes, managing multiple stakeholders, and providing exceptional customer service to build and maintain positive relationships. Qualifications: - Any Graduation - Proficiency in Arabic language In this role, you will be solving routine problems with the help of general guidelines and precedent. Your interactions will primarily be within your team and direct supervisor. You will receive detailed instructions for daily tasks and new assignments. It is essential to be well-versed in basic statistics and business terms for effective communi...

As a Collection Manager, you will be responsible for managing and improving the recovery performance of the Unsecured Business Loans (UBL) portfolio. Your role will involve developing effective collection strategies, supervising collection teams, ensuring compliance with regulatory guidelines, and minimizing delinquency and credit losses while maintaining healthy customer relationships. Key Responsibilities: - Portfolio Management: - Manage the end-to-end collection process for unsecured business loan accounts across various delinquency buckets (030, 3060, 6090, 90+ DPD). - Monitor portfolio performance, identify risk trends, and develop proactive collection action plans. - Segment accounts ...

Role Overview: As the Manager, Customer Services & Collections at Salesforce, you will be leading two operational teams - Customer Service (Asia timezone coverage) and Small-Dollar Collections (International region). Your role will involve driving operational excellence, enhancing customer experience, and optimizing cash performance through effective people leadership, process improvement, and cross-functional collaboration. Your deep understanding of billing and collections operations, combined with strong leadership skills, will be essential in delivering results across global time zones. Key Responsibilities: - Leadership & Team Management - Lead, coach, and develop the Customer Service a...

Role Overview The Collection Manager is responsible for managing and improving the recovery performance of the Unsecured Business Loans (UBL) portfolio. The role involves developing effective collection strategies, supervising collection teams, ensuring compliance with regulatory guidelines, and minimizing delinquency and credit losses while maintaining healthy customer relationships. Key Responsibilities Portfolio Management Manage the end-to-end collection process for unsecured business loan accounts across various delinquency buckets (030, 3060, 6090, 90+ DPD). Monitor portfolio performance, identify risk trends, and develop proactive collection action plans. Segment accounts based on ris...

You will be working as a Customer Service Analyst at Accenture, a global professional services company known for its expertise in digital, cloud, and security services across various industries. As a Customer Service Analyst, your primary role will involve providing support and assistance to customers in a professional manner. Your key responsibilities will include: - Handling collections operations, invoice processing operations, and finance processes - Demonstrating the ability to manage disputes and multiple stakeholders effectively - Resolving customer inquiries and issues to ensure high levels of customer satisfaction To excel in this role, you should possess the following qualification...

Collections Executive - AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch Level: E0 M2 Division: COMMERCIAL BANKING GROUP Function :SHBT Reporting Relationship: LOCATION RECOVERY MANAGER (LRM) Average No. of Direct Reportees : 0 2 Job Role / KRAs To Ensure Quality portfolio. To focus on improving Recovery in the area assigned individually or in a team / as a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. Job Requirements, Skills, Knowledge prerequisites Passion for Collection. Willing to Take challenges and responsibility Should have the ability to convince the customer to pay on our terms and conditions Educational...

As a Director of Tele Collections at DPDzero, you will play a pivotal role in owning the performance, efficiency, and scale of our telecalling operations across multiple centers nationwide. Your responsibilities will include managing large-scale calling teams, driving center-level gross profit delivery, and establishing an execution engine that consistently achieves portfolio collection targets for our lender partners. This leadership position demands a strong balance of operational discipline, people leadership, cost control, and technological adoption. Your main responsibilities will be focused on the following key areas: 1. **Performance & Revenue Delivery:** You will be responsible for o...

About The Role Skill required: Order to Cash - Account Management Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing wor...

Collections Executive - AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch Level: E0 M2 Division: COMMERCIAL BANKING GROUP Function :SHBT Reporting Relationship: LOCATION RECOVERY MANAGER (LRM) Average No. of Direct Reportees : 0 2 Job Role / KRAs To Ensure Quality portfolio. To focus on improving Recovery in the area assigned individually or in a team / as a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. Job Requirements, Skills, Knowledge prerequisites Passion for Collection. Willing to Take challenges and responsibility Should have the ability to convince the customer to pay on our terms and conditions Educational...