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0.0 - 10.0 years

2 - 12 Lacs

Kochi

Work from Office

Should be an Undergraduate / Graduate. Customers Direct Visit to collect the Overdue. Remitting the cash at Branch, Updating Daily collection to Supervisor. Responsible for Recovery & collections in all segments all Buckets.(TW) Customer Service and Sending DCR to supervisor. Tracking the DPD Based cash flow. Focus the higher DPD Customer Separately. Tracking the skip cases and Asset not available case. To ensure reconciliation cases to HO. Maintain settlement letter from the recovery team Preparation of Daily MIS and reporting the same to Reporting person on daily basis Any other responsibility as may be assigned from time to time by the Competent Authority. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

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0.0 - 5.0 years

3 - 3 Lacs

Bengaluru

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Roles and Responsibilities Manage debt collection processes for various clients across India. Handle inbound and outbound calls to resolve customer queries related to loan payments. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the organization. Identify potential issues with customers' accounts and escalate them to senior team members when necessary. Desired Candidate Profile 0-5 years of experience in collections, recovery, or a similar field. Strong communication skills (oral & written) with ability to handle high-pressure situations. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.

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1.0 - 6.0 years

1 - 3 Lacs

Pudukkottai, Kumbakonam

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We are Hiring!!!! For Leading NBFC Shiksha Finance Role : Collection Executive Product : Hl/LAP Salary: Max 30k Gross Experience : Min 2yr Collection exp in HL/LAP. Location : Kumbakonam and Pudukottai. Interested candidates can share your resume to harisankar.sureshkumar@shikshafinance.com or 9500003115 Regards Harish

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1.0 - 3.0 years

2 - 2 Lacs

Gurugram

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COLLECTION AGENT

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3.0 - 8.0 years

3 - 6 Lacs

Hyderabad, Gurugram

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Hi we are hiring for management trainee in international bpo Gradute plus 3 years exp in B2B Collections requied 5 days working location Gurugram.Hydrabad Amit Gandhi 9910877518 virtual interview

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2.0 - 6.0 years

6 - 11 Lacs

Mumbai

Work from Office

About The Role : Job Title - Collections Manager Backend Support, Analyst Location - Kolkata, India Role Description Deutsche Banks International Private Bank is one of the preeminent private banks in the Eurozone and for family entrepreneurs worldwide. Including private clients and small and medium-sized enterprises (SMEs) in Italy, Spain, Belgium and India, and wealth management clients from more than 80 locations in Germany, the rest of Europe, the Middle East and Africa (EMEA), Asia-Pacific and the Americas. Team The team is part of the Collections & Recovery unit. The team specializes in the debt management process of the bank. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Familiarize with policies, manuals and internal documentation, internal process of the unit. Support the ongoing VRM process of the unit. Support with implementation of new requirements (data, processes, methods) Ensure timely and error free MIS compilation and circulation Ensure timely reporting of regulatory data as per requirement. Your skills and experience University degree, preferably in Finance, Business, Accounting, Economics, or adequate background Several years of experience within banking industry and proven track-record Strong analytical skills Proficiency with Microsoft Office programs; e.g. Microsoft Word, Excel and PowerPoint Strong work ethic and proven capacity to work effectively with minimum supervision Strong communication, writing, analytical and organization skills Excellent command of the English language (written and spoken) Personal Characteristics Proactive attitude and self-initiative, ability to learn quickly Strong Team Player skills as well as working independently Eagerness to learn and adapt to new situations Flexibility with respect to new tasks and the ability to work properly in stressful situations How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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1.0 - 3.0 years

0 - 3 Lacs

Chennai

Work from Office

Hiring for Tele collection - Porur Chennai Experience - 6 months Interviews face to face Please apply if you are interested

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0.0 - 4.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities Job description Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Preferred Male Candidates Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* Alorica : International Banking Process 5 Days working 2 off 1 way cab Excellent communication 6 Months International Mandatory Fresher 22kk Exp 28k + 4K Shift Allowance Location : Thani Sandra { Bhartiya Tech Park } Reatail & Banking Post 60 Days work from Home 3* Aegis Startec : BCP & Technical Altice International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* Go Digit : Domestic Tele sales Process Exp into BPO Customer support ENG & HINDI Location : Koramangala Exp salary upto 32k + Incentives 6 Days working Day shift 1 Day Off 6* 24*7 : International Voice & Non Voice Fresher & Experienced Excellent communication Fresher 19k exp 30k + incentives Location : Marathahalli 5 Days working 2 off 2 way Cab Assessment & Opps rund 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 32k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanahalli BTM Layout Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Globiva : Social media Process Fresher & Experience Into BPO Location : marathahalli Day shift Job 1 Off Salary upto 32k Eng & Hindi Mandatory First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9741709926] Email: [priyakarthikpk93@gmail.com] Name: PRIYA HR Preferred candidate profile

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4.0 - 9.0 years

3 - 6 Lacs

Bharuch, Indore, Pune

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Follow up with clients (contractors, builders, infrastructure companies) for timely recovery of outstanding payments against scaffolding rental invoices Maintain detailed and updated records of customer accounts, aging reports, and collection efforts Required Candidate profile Excellent communication and follow-up skills Knowledge of construction project billing cycles and industry practices Good negotiation and conflict-resolution skills Willingness to travel

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3.0 - 8.0 years

5 - 9 Lacs

Chennai

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contract Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Contract Lifecycle Management (CLM) Subject Matter Expert (SME) is someone with deep knowledge and experience in using CobbleStone's Contract Insight software to manage the entire contract lifecycle. This includes tasks like contract requests, authoring, negotiation, approval, execution, management, and renewal. They understand the system's features, configurations, and integrations, and can guide others in leveraging it effectively. Must have skills:3+ years of Cobblestone or similar Conract life cycle management tool hands on experience High analytical skills to understand and implement the requirementsGood communication and ability to handle client and cross team communications independently and effectively Ability to create meaningful requirement and status documentation in client specific formatFunctional testing knowledge Good to have:Certification in cobblestone or IcertisHealthcare Domain knowledge Qualification 15 years full time education

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3.0 - 8.0 years

10 - 14 Lacs

Chennai

Work from Office

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Contract Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Contract Lifecycle Management (CLM) Subject Matter Expert (SME) is someone with deep knowledge and experience in using CobbleStone's Contract Insight software to manage the entire contract lifecycle. This includes tasks like contract requests, authoring, negotiation, approval, execution, management, and renewal. They understand the system's features, configurations, and integrations, and can guide others in leveraging it effectively. Must have skills:3+ years of Cobblestone or similar Conract life cycle management tool hands on experience High analytical skills to understand and implement the requirementsGood communication and ability to handle client and cross team communications independently and effectively Ability to create meaningful requirement and status documentation in client specific formatFunctional testing knowledge Good to have:Certification in cobblestone or IcertisHealthcare Domain knowledge Qualification 15 years full time education

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1.0 - 5.0 years

4 - 9 Lacs

Chennai

Work from Office

Job Posting : Hiring Deputy Manager Billing - Chennai Skill : Billing with minimum 2 years of experience as an Assistant Manager. Walk-in Date: 31st Jul 2025 Contact Person: Sobiya & Jefferson Interview Location : HCLTech, Navalur Campus, Special Economic zone, Sandhya Info city, ETA 1 UGF, Chennai Shift: Night Shift(US Shift) Open Position: 2 Time: 11am-2pm Experience: 8 - 15 yrs. Designation: Deputy Manager Work location: Sholinganallur Responsibilities: Experience in Billing: Billing covers all aspects of the Billing role along with mentoring and supervising activities: Achievement of monthly/quarterly targets and SLA Regular communication to Team Leader Robust escalation process. Controls compliancy Training and ongoing assessment of team members Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off) Stand in for Team Leader Required Skills: Relevant Experience should be mandatory. Excellent Process Knowledge in Billing Minimum 2 years of experience as AM with team 30+ HC Excellent People Management Skills Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days). Please go through the JD and walk-in to below address. Documents to be carried: 2 Copies of your updated resume 2 ID proof

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1.0 - 6.0 years

3 - 3 Lacs

Kolkata

Work from Office

SUMMARY Job Opening: B2B Collection Specialist About Us: We are in search of a meticulous and proactive Collection Specialist to become part of our dynamic team. As a Collection Specialist, you will have a vital role in ensuring the prompt collection of outstanding accounts receivable, nurturing positive relationships with clients, and collaborating with various internal teams. Location: Saltlake Sector V, Kolkata Responsibilities: Retrieve outstanding accounts receivable invoices for direct clients. Proactively initiate communication with clients to nurture and expand business relationships. Pursue resolution of disputed balances, independently addressing collection issues. Aid in identifying and researching disputed items, delivering timely responses to clients. Engage in client meetings and cooperate with internal departments to resolve issues. Uphold data accuracy in systems, including billing contacts and collection notes. Generate and validate credit requests and accounts receivable adjustment forms. Regularly update internal teams on outstanding accounts receivable invoices. Minimum Qualifications: High School Diploma or equivalent. Experience in Business-to-Business collections and Accounts Receivable processes. Strong oral and written communication skills with a professional demeanor. Organizational, multitasking, and time management abilities. Collaboration skills, effectively utilized within a team. Proficiency in Microsoft Excel. Basic capability to present updates to internal and external stakeholders. Critical thinking and problem-solving aptitude. Attention to detail. Self-directed with the ability to manage projects to completion with minimal oversight. Ability to work in a flexible, fast-paced environment. Requirements Minimum Qualifications: - High School Diploma or equivalent. - Experience with Business-to-Business collections and Accounts Receivable processes. - Strong oral and written communication skills with a professional demeanor. - Organizational, multitasking, and time management skills. - Collaboration skills, successfully applied within a team. - Proficiency in Microsoft Excel. - Basic ability to present updates to internal and external stakeholders. - Critical thinking and problem-solving skills. - Attention to detail. - Self-directed with the ability to manage projects to completion with minimal oversight. - Ability to work in a flexible, fast-paced environment. Benefits Regular Shift 5 days working Salary : Upto 40k ctc or Hike on your last drawn salary as per market standard.

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1.0 - 5.0 years

0 - 1 Lacs

Ludhiana, Moradabad, Delhi / NCR

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Urgent Requirement for Collection officer in collection Department Location- Gonda Faizabad Ghazipur Azamgarh Prayagraj Pratapgarh Anpara Maharajganj Prayagraj Ludhiana Mohali Ferojpur Jalandhar GHAZIABAD NOIDA NOIDA FARIDABAD PALWAL PANIPAT ROHTAK BAHADURGARH KARNAL KARNAL KURUKSHETRA DELHI SONEPAT SAHARNPUR BIJNOR MORADABAD MUJAFFARNAGAR KASHIPUR BHADRACHALAM Madhepura Murliganj Mahubani Qualifications- 12th and Above (Age limit 35years) Experience- Min 6th months collection Experiece candidates can apply Salary-12000 to 15000 Basic NTH +Upto 30k Incentive+Esic+PF+Addition +fuel charge Note-Bike and DL mandatory Interested candidates Send biodata on WhatsApp Whatsapp- 9804731653 Calling number- 7980842280 Regards, Abdul Teamlease

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3.0 - 5.0 years

2 - 3 Lacs

Coimbatore

Work from Office

Role & responsibilities JOB ROLE Key functions will be: On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files to FPRs Co-ordinate with Bank FPRs Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Preferred candidate profile Skills/Competencies Required Graduation (Any Stream) 3-6 yrs of relevant experience. Good communication skills Knowledge of Ms Excel Orientation towards working with people Management skills in terms of maintaining people and work Good Leadership skills Knowledge of collections process, specifically domestic collections Passionate towards achieving targets Perks and benefits PF, Health Insurance, Performance based Incentives.

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0.0 - 3.0 years

1 - 3 Lacs

Ramdurg, Tiptur, Bagalkot

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Role & responsibilities Supervise the collections team, providing guidance and support. Develop and implement effective debt recovery strategies. Maintain compliance with industry regulations and company policies. Analyze collection data to identify trends and improve processes. Set and monitor collection targets and performance metrics. Ensure excellent customer service while resolving overdue accounts. Train and develop team members to enhance their performance. Prepare and present reports to senior management. Preferred candidate profile Minimum 1 year of work experience No gaps in employment history Minimum educational qualification: PUC (Pre-University Course) Prior experience in the Collections Department will be an added advantage

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8.0 - 12.0 years

6 - 9 Lacs

Rajkot

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Role & responsibilities Manage collections for Tractor Loans accounts in Bucket 90+ (Delinquent/Write-off stage) Lead and manage a team of field executives and collection agents Develop and implement collection strategies for high-risk overdue accounts Coordinate with legal teams for recovery via SARFAESI or other legal proceedings Conduct field visits and borrower follow-ups to maximize recovery Monitor daily collection progress and ensure achievement of monthly targets Maintain MIS reports, collection data, and compliance documentation Preferred candidate profile Minimum 45 years of experience in NBFC/banking collections , preferably in Agri or Tractor Loan segment Strong knowledge of rural markets and agri-financing Experience handling 90+ bucket/NPA portfolios Leadership experience in managing field teams Willing to travel extensively within the assigned rural clusters Graduation (mandatory); Post-graduation preferred

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10.0 - 15.0 years

10 - 15 Lacs

Kochi

Hybrid

Our story At Alight, we believe a companys success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Its why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Objectives of this role Identify, track, manage, and investigate delinquent customer accounts Work closely with customers to negotiate payment arrangements Cultivate working relationships with customers, guiding them through the repayment process Follow up with customers to ensure payments are made in a timely manner Use databases to monitor and update outstanding accounts Keep records of all customer communications to build individual debtor cases Responsibilities Identify customers with outstanding debts Contact and track debtors, encouraging timely repayment Handle customer questions, complaints, and inquiries Create and implement debt collection courses of action Negotiate specific payment plan arrangements with debtors Investigate discrepancies to resolve outstanding customer accounts Experience, Skills and qualifications Atleast 9 -10 years Collections experience with a large portfolio Outstanding interpersonal skills Clear, persuasive verbal and written communication Excellent negotiation skills Problem-solving mindset Professional phone etiquette Preferred qualifications Knowledge of debt collection legal requirements Experience working in a deadline-driven environment Account management experience If interested, pls share your updated CV at nidhi.negidixit@alight.com with Subject line : "Application for Collections Lead " and share below details Current CTC & Expected CTC: Notice Period : Open for Kochi location : Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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3.0 - 8.0 years

3 - 6 Lacs

Jamnagar

Work from Office

Role & responsibilities To assemble a group of committed, forceful, and aspirational location managers - To inspire the current Team to perform to the best of their abilities. - To effectively manage debtors through his group - To guarantee his team provides customers with high-quality service - should put your attention on enhancing portfolio performance in that area or region. - To effectively manage non-performing assets (NPAs) within his area or region. Preferred candidate profile Bachelor's degree in Business, Finance, or related field (MBA preferred). Minimum of 5 years of experience in a managerial or supervisory role in financial services or credit management. Proven experience in portfolio and team performance improvement. Strong leadership, communication, and people management skills. Analytical and problem-solving mindset with a focus on execution. Familiarity with credit policies, NPA control measures, and regional compliance.

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10.0 - 15.0 years

10 - 16 Lacs

Rajkot, Solapur, Aurangabad

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Role & responsibilities Accountable for reducing delinquency by flow control and improving recovery rates on the assigned Portfolio. Initiate legal action on problematic customers Manage a team of Collections Managers & Collections Executives attached to various branches across the state for Tractor Loans. Drive the performance of collections agencies through allocated officers who handle agencies, identify areas of weaknesses, recommend solutions, and support the collection team to achieve targets. Ensure timely allocation of cases to Collections Managers and Executives based on Geography and Vintage. Ensure the collection efficiency through daily reports and regular reviews with the team. Strategize, forecast, drive and execute plans including the hiring plans. Preferred candidate profile

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0.0 - 1.0 years

1 - 2 Lacs

Pune

Work from Office

We are looking for a reliable and hardworking Office Boy / Delivery Boy to join our team. The ideal candidate will be responsible for handling day-to-day office support tasks and local deliveries. Role & responsibilities: Delivery management Shipment tracking Material pickup / drop at customer location Material mangement Office work / cleaning Onsite delivery Customer co-ordination & satisfaction Preferred candidate profile: Two wheeler is must Responsible, punctual, and trustworthy Travel allowance will be provided Basic understanding of routes and locations Prior experience preferred but not necessary

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0.0 - 1.0 years

1 - 2 Lacs

Pune

Work from Office

We are looking for a reliable and hardworking Office Boy / Delivery Boy to join our team. The ideal candidate will be responsible for handling day-to-day office support tasks and local deliveries. Role & responsibilities: Delivery management Shipment tracking Material pickup / drop at customer location Material mangement Office work / cleaning Onsite delivery Customer co-ordination & satisfaction Preferred candidate profile: Two wheeler is must Responsible, punctual, and trustworthy Travel allowance will be provided Basic understanding of routes and locations Prior experience preferred but not necessary

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4.0 - 9.0 years

5 - 12 Lacs

Mandya

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Key Responsibilities : 1.) Manage and oversee the area receivables team to ensure timely recovery of outstanding amounts. 2.) Develop and implement strategies to improve collection efficiency and reduce delinquencies. 3.) Analyze and resolve complex customer issues related to payments and receipts. 4.) Collaborate with cross-functional teams to identify and mitigate potential risks. 5.) Monitor and report on key performance indicators, such as delinquency rates and collection efficiencies. 6.) Provide training and guidance to team members to enhance their skills and knowledge.

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0.0 - 4.0 years

1 - 1 Lacs

Bengaluru

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Responsibilities: * Make outbound calls to delinquent borrowers * Maintain accurate records of conversations * Meet daily/weekly call targets * Identify potential issues with loan applications Provident fund

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2.0 - 7.0 years

2 - 5 Lacs

Tiruppur, Salem, Chennai

Work from Office

Urgent openings for Agency Manager Recovery with hands-on experience in managing third-party agencies, collections teams, and recovery channels in Chennai, Coimbatore, Salem, Tirrupur, Kumbakonam & Trichy location. Role & responsibilities Agency Management: Handle a network of recovery/collections agencies within the assigned territory. Onboard, train, and review performance of recovery partners. Ensure adherence to SLAs, compliance, and fair collection practices. Recovery Operations: Monitor and drive recovery performance on delinquent portfolios (Buckets: 30+, 60+, 90+, written off cases). Develop and implement recovery strategies to maximize collections efficiency. Execute field recovery actions including skip tracing, settlements, legal recoveries where required. Channel Performance: Analyze agency/channel productivity and optimize recovery costs. Ensure recovery agents are well-informed, trained, and aligned with company standards. Initiate corrective actions in case of underperformance. Compliance & Reporting: Ensure compliance with regulatory guidelines and company policies. Maintain MIS and daily/weekly performance reports. Collaborate with legal, risk, and credit teams as required. Preferred candidate profile Graduate/Postgraduate in any discipline. 3 to 8 years of experience in collections/recovery , with strong exposure to agency/channel handling . Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus. Ability to travel extensively and manage field recovery operations. Perks and benefits Salary is not constrain for right person, interested candidate can drop your resume to yuvaraja.k@smfgindia.com / 8976918334

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