3026 Collections Jobs - Page 50

Fossil Group Hiring for Accounts Receivable Roles | Bangalore Location Company: Fossil Group India (FGSI) Location: Brookefield, Bangalore Job Type: Full Time Work Mode: Hybrid (4 days working from office) 1. Accounts Receivable – Cash Applications (Executive / Senior Executive) Experience Required: 2–5 years Key Responsibilities: Process daily cash receipts and apply payments accurately to customer accounts. Handle unapplied cash, short payments, and deductions efficiently. Research and resolve payment discrepancies in coordination with customers and internal teams. Prepare cash application reports and support month-end close activities. Maintain documentation for audit and compliance purposes. Collaborate with Finance, Sales, and Customer Service teams for issue resolution. Skills & Qualifications: B.Com / M.Com or related finance qualification. 2–5 years of experience in AR cash applications, preferably in a shared services or multinational environment. Hands-on experience in ERP systems like SAP, Oracle, or similar. Strong attention to detail and analytical skills. Good written and verbal communication skills. 2. Accounts Receivable – Collections (Executive / Senior Executive) Experience Required: 2–8 years Key Responsibilities: Perform collections activities to reduce outstanding receivables and improve DSO (Days Sales Outstanding). Contact customers via phone, email, and portals to follow up on overdue invoices. Analyze customer accounts and provide updates to stakeholders on payment status. Work with internal teams to resolve disputes, billing issues, and customer queries. Prepare aging reports and support AR reporting requirements. Support internal and external audits by providing necessary documentation. Skills & Qualifications: B.Com / M.Com or related finance qualification. 2–8 years of experience in AR collections, preferably in a shared services or multinational environment. Strong communication and negotiation skills for effective collections management. Good understanding of credit management and AR processes. Proficiency in MS Excel and experience working in ERP systems like SAP, Oracle, etc. Ability to work independently and manage multiple priorities. Why Join Fossil Group? Opportunity to work in a global organization with a strong brand presence. Dynamic, collaborative work environment. Excellent learning and career growth prospects. Competitive salary and comprehensive benefits package. Employee discounts on Fossil products and partner brands.

We are hiring dynamic and enthusiastic candidates for our Voice Process – BPO operations. The role involves handling customer queries and providing support over calls (inbound/outbound) in regional languages. Share your CV HR Sailatha 9398479359 Required Candidate profile 12th to Any Degree Good communication and listening skills. Fresher candidates are welcome. Experienced candidates must have tele sales experience. Male & Female

1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero- calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Sales Officer – Food Service Functional Reporting: Area Sales Manager - FS Administrative Reporting: Area Sales Manager - FS Location: XXXXXX Role Purpose: This role is responsible to drive Primary and Secondary in Food Service (HoReCa) Channel in the assigned territory. Key Accountabilities/ Responsibilities: 1. Financial: Responsible to drive Primary Sales in RDS and Secondary Sales in Markets assigned. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Responsible for ensuring adequate stock levels at RDS point as per Company guidelines. 2. Customer: Identify potential Foodservice towns and appoint RDS in those towns where Zydus does not have presence fostering new business development. Manage the Distribution of Zydus Wellness products supported by a team of RDS / PSM / ADI who cater to the customers in these markets. Meet and build strong connect with Institutional customers such as Star Hotels, Restaurants, Bakery, Caf’s etc on a daily basis for sales of Zydus products. Build relationship and interact with F&B Managers, Purchase Managers and Chefs of various Food Service Channels. Identify requirements of Food Service accounts, acquire by conducting demonstration/ sampling of Zydus products and ensure regular supplies through RDS. Identify opportunities in alternative Institutional channels for Zydus products, eg. Schools, Corporate Canteens etc. 3 3. Process: Coordinate with RDS & Branch team for commercials such as Collections, Claims etc. Appraise the organisation on regular intervals about the Competitor activities such as New Products / Packs, Schemes etc. Gather data on Competitor pricing, Sales, Customer base etc and analyse sales data and past trends on a continuous basis. 4. People: Manage and Develop, RDS, Pilot Sales Man, Account Development In-charge creating a high performing team. Address and hand-hold Third Party resource query resolutions. Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new accounts. Client Acquisition and Retention: Identifying and acquiring new clients while maintaining and strengthening relationships with existing clients in the industry. Market Penetration and Expansion: Expanding the company’s presence in the sector by targeting new geographic areas, market segments, or product lines. Customer Relationship Management: Building and nurturing strong relationships with key decision-makers and influencers in the sector to drive repeat business and customer loyalty. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and services, and effectively promoting these to meet the specific needs of the market. Order Management and Coordination: Ensuring accurate order processing, timely delivery, and coordination with the logistics and supply chain teams to meet customer expectations. Key Interactions: Area Sales Manager Zonal Sales Manager Branch Commercial Manager Branch Logistics Manager 4 Business Process Associate Channel Business Partner (RDS) Pilot Sales Man / Account Development In-charge Key Dimensions: Individual Contributor Educational Qualifications: Graduate / MBA Preferred Experience (Type & Nature): Minimum 2 to 3 years of experience in handling Institutional sales preferably in FMCG with good communication skills in English and regional language. Functional Competencies Good Knowledge and understanding of Institutional Sales Sound Knowledge of Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & oral communication

We are looking for a motivated and experienced Team Lead to manage our international voice process focused on banking products such as credit cards, loans, and lending. Required Candidate profile Prior experience 8-10 years in team handling with an international voice process in banking knowledge of credit card, loan, or lending processes is preferred share cv:snehal@peshr.com 9137306440 Perks and benefits good salary package

We are seeking a detail-oriented and experienced Senior Associate - Accounts Receivable to join our finance team in India. The ideal candidate will be responsible for managing the accounts receivable processes, ensuring timely invoicing and collections, and maintaining accurate customer accounts. Responsibilities Manage and oversee accounts receivable processes including invoicing, collections, and reconciliation. Ensure timely and accurate billing to clients and follow up on outstanding payments. Maintain customer accounts and resolve discrepancies in a timely manner. Prepare and analyze accounts receivable aging reports. Collaborate with other departments to streamline processes and improve cash flow management. Assist in month-end closing activities related to accounts receivable. Skills and Qualifications Bachelor's degree in Finance, Accounting, or a related field. 2-5 years of experience in accounts receivable or a similar role. Strong knowledge of accounting principles and practices. Proficiency in accounting software and MS Excel. Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Effective communication and interpersonal skills. Ability to work independently and as part of a team.

Operate and monitor STP Process, equipment and machinery. Perform routine maintenance and inspections of the Sewage treatment plant and SPS. Analyse laboratory test results to ensure compliance of Contractual Obligations. Required Candidate profile Previous experience in operating and maintaining STP or similar facilities Thorough knowledge of Various wastewater treatment processes and equipment Knowledge in PLCAutomated plant and OCEMS Systems

We are hiring Collectors for one of our client based out of Noida. Candidate should be open to Night Shift. Candidate should have atleast experience of 1 yrs in International Voice process. Should be between Age catogory of 21 to 30 years. Should have excellent Communication Skills. Intrested candidate can share their profile to Victor@Suciglobal.com

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Lakshmi PS HR analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432489 | WhatsApp 789250019 lakshmi.p@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Role & responsibilities 1. Collections Management: - Initiate contact with customers via phone calls, emails, or letters to ensure timely payment of outstanding invoices. - Implement collection strategies and follow-up procedures to minimize delinquent accounts. - Negotiate payment arrangements and establish suitable payment plans with customers who are experiencing financial difficulties. - Monitor customer accounts and maintain accurate records of collection activities, including payment promises and disputes. 2. Account Reconciliation: - Perform regular account reconciliations to ensure accurate tracking of outstanding balances. - Investigate and resolve discrepancies or disputes raised by customers related to their invoices or payments. - Collaborate with internal departments (e.g., sales, customer service, Shipment team ) to resolve any billing or delivery issues that may impact timely payment. 3. Credit Assessment: - Evaluate creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment histories. - Review and update credit limits for customers based on their payment behavior and creditworthiness. - Recommend appropriate credit terms and conditions for new customers or changes to existing customers' credit terms. 4. Reporting and Analysis: - Preparation & analysis of monthly MIS of Revenue (Billed & unbilled), provisions and Debtors - Ensure periodic ledger reconciliation of the top clients Person Specifications/ Skillsets: - Master/ bachelors degree in finance, accounting, or a related field (preferred). - Proven experience in credit control, collections, or a similar role. - Strong knowledge of credit control principles, collections practices, and relevant laws/regulations. - Excellent negotiation and interpersonal skills with the ability to handle difficult conversations tactfully. - Proficient in using Excel for data analysis. - Detail-oriented with strong analytical and problem-solving abilities. - Exceptional organizational skills and ability to manage multiple priorities. - Effective communication skills, both written and verbal. - Ability to work independently and collaboratively as part of a team

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Customer collection booking & clearing, emphasizing accuracy, compliance with regulations, Customer reconciliation, Customer ageing prepration & analysis, collaboration on system updates, stakeholder communication

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Sobia 6362039269 or 9964080000 Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills For More Details Call HR Sobia 6362039269 or 9964080000

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Ambika on 9110657487 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Ambika on 9110657487 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift) . This is a blended customer support role involving voice, chat, and email communication with international clients. Minimun experience of 6 months into Sales, Collections, Retention. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion. Harbour Line: Wadala to Panvel ( Excluding Taloja & Sukhapur ). Western Line: Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ). Shift & Weekly Off: Shift: 24x7 rotational (including night shifts). Weekly Off: 2 rotational offs. Perks & Benefits: Lucrative performance-based incentives. Cab facility for safe and convenient travel. Travel allowance included. Medical insurance coverage. Work-life balance with 2 weekly offs. How to Apply: Walk-in directly between 12:00 PM to 7:00 PM. Location: Sutherland Global Services, Airoli, Navi Mumbai. Join us and be part of a dynamic team driving global customer satisfaction! HR Vedika kadam- 7900114539

Work location : BLR Bellandur location Experience :5 + to 10 yrs max JD for Java Backend: Able to code with problems related to Java core Concepts on Multi-threading with exception handling, Collections, Streaming (Sort, Aggregations, Parallel Streaming) Able to code batch/Paginated split Data Processing scenarios in Java Able to code with better reuse using Java Design Patterns (creational, structural, behavioural) , SOLID Principles, MicroServices Design Patterns Good Hands on Spring Boot Core Concepts ( DI,IOC, Configuration, AOP, Spring Batch-Nice to Have) Good Hands on with API Development using Spring Boot, RESTTemplate Client & Feign Client Good Understanding of Micro Services architecture and design patterns Good Understanding on Spring Security concepts Work Model/Location : 3 days a week / Org or customer mandate / BLR BellandurInterview rounds: Round 1 : Teams video call (Virtual) Round 2 : Face-to-face interview at office Round 3 : Customer round (Virtual)

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Adeeba on or 7975182651 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Customer & Technical support executive/CSE/for international BPO. salary: 5 to 6 LPA Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Adeeba on or 7975182651 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

We are looking for a responsible and proactive UCO Collector to manage the collection of used cooking oil from hotels, restaurants, commercial kitchens, food processing units, and other establishments The candidate will be responsible for route planning, safe handling, documentation, and timely transportation of UCO to designated collection centers or processing facilities

Key Responsibilities: Drive regional unsecured loan collections (including infinite bucket) by setting targets, monitoring performance, ensuring daily deposits, and handling top delinquent cases. Conduct regular audits, legal recoveries, and submit daily/weekly reports to higher authorities. Guide, train, and manage the collection team and agencies; ensure effective use of RMS mobile application. Key Requirements: 5-10 years of experience in unsecured loan collections, including handling of infinite bucket accounts and managing large field teams . Strong leadership, legal knowledge, analytical skills, and effective communication. Proficient in audit processes, budgeting, collection tools, and regional operations.

Job Title: Collection Officer Company Name: Kinara Capital Job Description: As a Collection Officer at Kinara Capital, you will be responsible for managing and optimizing the collection process for our loan portfolio. Your primary goal will be to ensure timely repayments from clients while building and maintaining positive relationships with borrowers. You will also analyze accounts to identify delinquent payments, communicate with clients regarding their outstanding dues, and develop tailored payment plans to facilitate smooth collections. Your role will involve collaborating with other departments to address client queries and mitigate potential financial losses. Key Responsibilities: - Contact clients via phone, email, or in-person to follow up on overdue payments. - Maintain accurate records of interactions and payments in the company database. - Analyze account statuses and conduct collection efforts based on established protocols. - Negotiate payment arrangements and provide clients with options to resolve their debts. - Prepare and send out collection notices and legal communications when necessary. - Work collaboratively with the customer service and credit assessment teams to resolve issues affecting payment schedules. - Monitor and report on collection metrics and provide insights for process improvements. - Stay informed of industry best practices and regulatory requirements related to collections. Skills and Qualifications: - Strong communication and negotiation skills. - Ability to handle difficult conversations with professionalism and empathy. - Excellent analytical and problem-solving abilities. - Familiarity with financial products and services, especially in lending and credit. - Strong attention to detail and organizational skills. - Time management skills to handle multiple accounts efficiently. - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). - Experience with debt collection software and CRM tools is a plus. Preferred Qualifications: - Bachelor’s degree in finance, business administration, or a related field. - Proven experience in collections, credit, or customer service roles. - Knowledge of legal regulations and compliance issues in collections. If you are a driven professional with a passion for financial services and a knack for fostering positive client relationships, we invite you to apply for the Collection Officer position at Kinara Capital.

Job Title: Collections Officer Company Name: Kinara Capital Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing and collecting overdue payments from clients. Your primary objective will be to ensure timely recovery of outstanding debts while maintaining positive client relationships. You will conduct regular follow-ups, negotiate payment plans, and implement strategies to minimize delinquencies. A key aspect of your role will involve analyzing client accounts, identifying potential risks, and reporting on collection progress to management. Responsibilities: - Monitor and manage overdue accounts to ensure timely collections - Communicate with clients via phone, email, and other channels to follow up on payments - Negotiate payment arrangements and provide solutions for clients facing financial difficulties - Maintain accurate records of interactions and payment agreements - Prepare and send out reminders and collections notices - Collaborate with the finance team to resolve discrepancies in accounts - Provide regular updates to management on collection issues and progress - Conduct credit checks and evaluate the creditworthiness of clients Skills and Tools Required: - Strong communication and negotiation skills - Ability to build and maintain relationships with clients - Proficient in using accounting and collections software - Knowledge of credit and collection laws and regulations - Excellent analytical and problem-solving skills - Attention to detail and strong organizational skills - Proficient in Microsoft Office Suite (Excel, Word, Outlook) - Experience in customer service or collections, preferably in the financial sector This role offers an exciting opportunity to contribute to our mission of providing financial solutions to small businesses while enhancing your skills in debt recovery and client relations.

Mega Walk-in Drive at SMFG Gramshakti for Sales Officers! Date : 3rd & 4th July 2025 Position : Field Sales Officer Unsecured Loan Products Company : SMFG Gramshakti Job Locations : Villupuram, Panruti, Kallakurichi Education : Any undergraduate degree (must be completed) Age Limit : 21 to 32 years Experience : Minimum 1 year in rural loan sales Job Responsibilities : Visit rural customers to promote unsecured loan products Clearly explain loan terms and repayment process Collect documents and assist with the loan application Build trust and maintain strong customer relationships Report daily activities to the sales manager Eligibility : Experience in personal loans, business loans, or microfinance Willingness to travel and work in the field Fluency in the local language Must own a two-wheeler and have a valid driving license What We Offer: Fixed salary + performance-based incentives Travel allowance Health insurance for employee and family Training and career growth opportunities Walk-in Locations: Panruti : SMFG INDIA CREDIT COMPANY Door No: 173-1, Diversion Road, Thattanchavady, Panruti, Cuddalore District 607106, Tamil Nadu Villupuram : SMFG INDIA CREDIT COMPANY K M R Towers, Ground Floor, 24/7, Dhanalakshmi Garden, Trichy Main Road, Villupuram 605602, Tamil Nadu Kallakurichi : SMFG INDIA CREDIT COMPANY First Floor, Door No.29/A, Gandhi Road, Near Raja Theatre, Kallakurichi – 606202, Tamil Nadu Contact : Amrithaa HR – 9566499836 Email : Amrithaa.b@smfgindia.com

Collector JD 1) Collection and management of diverse account receivable portfolio via telephone, emails etc. 2) Handling day to day courtesy calls , follow ups, notations and query management 3) Investigate and resolve delinquent client accounts 4) Audit delinquent, uncollectible accounts to ensure maximum efforts has been taken to collect funds 5) Critically review and make recommendations to TL of corrective actions based on clients requirements 6) Work with third party agencies when conditions warranty escalation to next stage of delinquency. 7) Review collection reports, and perform collection calls 8) Maintenance of customer files

Job Title: Collections Officer Company Name: Kinara Capital Job Description: The Collections Officer plays a vital role in managing the recovery of overdue payments from clients and ensuring that accounts remain in good standing. The primary responsibility includes contacting customers with outstanding balances through phone calls, emails, and letters to secure timely payments. The Collections Officer will also be responsible for assessing customers' payment capabilities, negotiating payment plans, and resolving disputes related to collections. This role requires a proactive approach to managing delinquent accounts while maintaining a positive relationship with customers. Key Responsibilities: - Contact clients with overdue accounts via various communication channels to collect payments. - Maintain accurate records of communications and payment agreements. - Assess customer payment capabilities and develop suitable payment plans. - Handle customer inquiries and resolve any disputes related to collections professionally. - Collaborate with internal teams to identify issues and develop strategies to minimize delinquencies. - Prepare and maintain reports on collection activities and account statuses. - Stay updated on industry regulations and best practices related to collections. Skills and Qualifications: - Strong communication and interpersonal skills to handle customer interactions effectively. - Excellent negotiation skills to reach mutually agreeable payment plans. - Detail-oriented with strong organizational skills for managing multiple accounts. - Ability to analyze financial information and assess customer payment behavior. - Proficiency in using collection management software and Microsoft Office Suite. - Previous experience in collections, customer service, or finance is preferred. - Knowledge of relevant laws and regulations pertaining to debt collection. Tools Required: - Collection management software (e.g., accounts receivable software) - Customer relationship management (CRM) systems - Microsoft Office Suite (Excel, Word, Outlook) - Telephone and communication tools - Reporting and analytics tools for tracking payment statuses and collection efforts

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office

Role & responsibilities To Ensure Quality portfolio. To focus on improving Collections in the area assigned individually and in a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. To Ensure Good Coordination between individuals in the Team in Particular and Branch in Particular. To Ensure Effective Tracking Mechanism for Delinquent Customers Preferred candidate profile Passion for Collection. Willing to Take challenges and responsibility Should have the ability to convince the customer to pay on our terms and conditions Maintain Cordial and Professional Relationship with all Customers. To Ensure Customers interaction is as per the Norms laid out by the Organizations.