3017 Collections Jobs - Page 5

As a candidate for this role, you should have a strong command of Kotlin and JAVA programming languages. Your knowledge of data structures should be robust, and you should be familiar with MVVM and MVP design patterns. Experience in Android development using SDK, dagger, retrofit, and LiveData is essential. Your expertise should encompass the extensive use of I/O, collections, algorithms, and well-known application frameworks.,

You will be joining our team as a Java Software Developer to contribute to enhancing the core development capacity of the Ericsson Mobile Wallet platform. This role offers you the opportunity to become a part of a dynamic and expanding development organization dedicated to creating new features using cutting-edge technology and enhancing the current architecture. Your responsibilities will include working on a product that enhances the daily lives of millions of users in Africa, the Middle East, and Latin America, ultimately aiding in providing financial freedom to individuals worldwide. Ericsson Digital Services (BDGS) specializes in delivering software and services related to Digital Business Support Systems (BSS), Operational Support Systems (OSS), Cloud Communication, Cloud Core, and Cloud Infrastructure, with a focus on 5G-ready, cloud-native, automated, and industrialized solutions to facilitate a smooth digitalization journey toward 5G. In this role, you will engage in software development activities by translating incoming business requirements from product management. As a software developer, you will be involved in all stages of the product life cycle, encompassing design, implementation, verification, maintenance, and operations of our products. Our operational practices are grounded in agile Dev-Ops principles, with Continuous Integration playing a pivotal role in our development approach. Your responsibilities will extend to Continuous Improvement initiatives and product maintenance activities. To excel in this position, you should possess a maximum of 5-8 years of documented professional experience in software development, along with a degree in BE/B.TECH/MCA or a higher equivalent qualification in Computer Science. Proficiency in object-oriented Java (Enterprise) programming, including exposure to multi-threading, collections, and design patterns, is essential. Familiarity with software development tools such as Git, Gerrit, Jenkins, and experience in Lean & Agile principles are necessary. Additionally, strong interpersonal skills, adaptability, a quality-oriented mindset, experience in unit and function testing (preferably with Junit), a keenness to learn, and a positive work approach are crucial for success in this role. Fluency in written and spoken English is also required. Desirable qualifications include prior experience in Mobile money/wallet or a similar product domain, a keen interest in shepherding a product from feature development to successful customer deployment, and exposure to multicultural work environments, which would be advantageous for this role.,

As a Java Software Developer at Ericsson, you will play a vital role in enhancing the core development capabilities of the Ericsson Mobile Wallet platform. Joining our dynamic and growing development team, you will have the exciting opportunity to work on implementing new features using cutting-edge technology and enhancing the existing architecture. Your contributions will directly impact millions of users in Africa, the Middle East, and Latin America, empowering them with financial freedom through our innovative financial platform. In this role, you will be responsible for converting business requirements from product management into software solutions. You will be involved in all phases of the product life cycle, including design, implementation, verification, maintenance, and operations. Working within our agile Dev-Ops environment, you will follow Continuous Integration practices to ensure efficient development processes. Additionally, you will focus on continuous improvement and product maintenance to drive ongoing enhancements. To excel in this position, you should have 5-8 years of professional experience in software development, along with a degree in Computer Science or a related field. Proficiency in object-oriented Java programming, including multi-threading, collections, and design patterns, is essential. Experience with tools like Git/Gerrit, Jenkins, and familiarity with Lean & Agile principles are highly valued. Excellent interpersonal skills, adaptability to change, and a quality-oriented mindset are key attributes for success in this role. Additionally, having a proactive approach, eagerness to learn, and a positive work ethic will be beneficial. It is advantageous to have prior experience in Mobile money/wallet or similar product domains. A keen interest in shepherding a product from development to successful deployment and exposure to multicultural work environments will be beneficial assets. If you are someone with a passion for software development, a drive for innovation, and a desire to make a positive impact, we invite you to join our team. Your contributions will not only shape the future of our products but also contribute to the financial empowerment of individuals worldwide. Your proficiency in written and spoken English will enable effective communication and collaboration within our global team.,

You will be responsible for providing support during Month end and Fiscal Year end activities, with a focus on knowledge of Cross Module Integration MM and SD. Your role will involve implementation and support experience, as well as a strong understanding of business processes. In terms of technical skills, you should be well versed in the Finance Module, Financial Supply Chain Management, Collections, Credit and Dispute Management, and Project Systems. Additionally, you should have the ability to handle Data Migration topics and possess domain knowledge. Knowledge of Integration with other modules and/or Third-party tools/systems, as well as experience with Jira Atlassian Crowd tool, will be advantageous. Your soft skills should include working knowledge of MS Office tools, the ability to identify, clarify, and resolve project issues and risks, good analytical problem-solving and fact-finding skills, and strong communication skills both verbal and written. You should also be adept at multitasking and have experience with Remedy IT Service Management and Solution Manager. Your tasks and responsibilities will involve providing business process and functional support for the Finance and Controlling module and Financial Supply Chain Management, configuring the Finance module as per business requirements, developing functional specification documents for customizations and enhancements, and developing test strategies, plans, and scripts. You will also be responsible for performing functional testing execution, collaborating with different teams and IT partners globally, identifying and applying continuous improvement processes, and presenting documents internally as needed. Strong relationship-building skills and the ability to work independently to resolve issues are essential for this role.,

As a Billing Associate at ACA Group, you will be an integral part of a versatile team responsible for overseeing the financial operations process and managing billing for clients. Your role will involve handling customer set-up, invoice creation, cash application, project reviews, and reconciliations related to projects or client accounts. In the financial operations aspect of the role, you will be responsible for resolving escalations related to cash application and collections, responding to revenue-related inquiries, assisting with financial operations related to acquisitions, handling Zendesk ticket escalations, processing terminations, maintaining customer interaction records, and preparing reports on collection efforts. Regarding billing responsibilities, you will review and apply the terms of client agreements, set up customer accounts, generate invoices, perform cash application, respond to inquiries regarding client accounts, and address billing discrepancies. You may also be required to work on ad-hoc projects to support various client and internal initiatives. To qualify for this position, you should have a minimum of 2 years of experience in billing or financial operations in a high-volume, fast-paced environment and hold a Bachelor's degree in Business or Accounting, or a related quantitative field. The ideal candidate for this role will possess the ability to exercise discretion and make independent judgments, demonstrate professional integrity, be dependable, flexible, and adaptable to new initiatives and client needs, work well in a fast-paced environment, establish effective working relationships, and have strong organizational and problem-solving skills. Proficiency in Microsoft Office applications, Adobe Acrobat, and the Internet, as well as excellent oral and written communication skills, are also required. At ACA, we offer a competitive compensation package based on performance, comprehensive medical coverage for employees and their families, access to various programs such as Maternity & Fertility and Wellness, personal accident and life insurance, employee discount programs, and more. We provide time off for holidays, privilege leave, casual/sick leave, and other leaves of absence to support your overall well-being. Join us at ACA, where we are committed to empowering our clients, upholding high-quality standards, and fostering a customer service focus.,

As an IT OTC Business Systems Analyst, you will play a crucial role as a liaison between the Order to Collect team, business stakeholders, and the IT department. Your primary responsibility will be to translate business requirements into functional specifications, design and develop solutions, test them rigorously, and deploy them into production. Your expertise will be instrumental in building solutions to support business processes and data flows, with a particular focus on troubleshooting platform issues effectively. This role entails close collaboration with various departments, business partners, and executives in OTC, Security, IT, and HR. Your key responsibilities will encompass various areas such as Customer Contracts, Billing, Collections, Customer Invoices, Settlements, OTC Period close activities, and scenarios related to Billing Operations. You will also be involved in partnering with other business application owners to ensure seamless business automation and data management processes. Additionally, you will serve as a subject matter expert in driving industry best practices for the evolution of the company's OTC Business users and contribute to the IT Roadmap. Furthermore, you will be tasked with leading discussions and investigations regarding Workday features and functionality, providing recommendations for process improvements, and keeping application users informed about system enhancements. Your role will involve designing and implementing enterprise IT projects within the Workday ecosystem, including gathering requirements, developing design documents, managing communications, and overseeing the change process for platform updates. To excel in this role, you should hold a Bachelor's degree, preferably with a focus on Information Systems or Computer Science, or possess equivalent experience. A minimum of 10+ years of direct experience in IT OTC Implementations or Operations as a Business Systems Analyst is required, with a strong preference for candidates with Workday systems knowledge. In the absence of Workday expertise, exceptional knowledge of OTC in Oracle Apps, Peoplesoft, or SAP will also be considered. Your qualifications should include experience in integrating custom or third-party applications with Workday or other ERPs, excellent written and verbal communication skills, attention to detail, adaptability to changing requirements, and a commitment to delivering high-quality customer service. You should demonstrate strong leadership, collaboration skills, and the ability to work both independently and as part of a team, engaging with stakeholders at all organizational levels.,

The Client Billing Specialist at Truein will serve as the primary point of contact for client billing inquiries, ensuring timely and professional responses through various communication channels. You will be responsible for maintaining accurate records of billing and collection activities, utilizing billing and accounting software to streamline processes and ensure invoice accuracy. Confidentiality of client financial data and adherence to best practices in billing and collections are paramount in this role. Staying informed about industry standards in client billing practices is essential to provide the best experience possible. To excel in this role, you should have 1-4 years of experience in billing, client servicing, customer support, or collections. A Bachelor's degree in Business, Commerce, or a related field is preferred. Exceptional verbal and written communication skills, strong customer service orientation, and the ability to manage multiple client accounts in a fast-paced environment are crucial. Proficiency in billing software, Microsoft Excel, and excellent problem-solving and negotiation skills are required. Attention to detail, accuracy in managing financial data, and the ability to work independently and collaboratively within a team are key attributes for success. Experience with accounting or billing software and prior customer-facing roles at a growth-stage startup are advantageous. As a Truein team member, you will receive a competitive compensation package and benefits, opportunities to work closely with founders, and contribute significantly to a fast-growing startup. The company offers a dynamic and collaborative work environment that values ownership, learning, and growth. If you are seeking a role at a purpose-driven, high-growth startup, email your resume to teamup@truein.com. Truein is an equal opportunity employer that celebrates diversity and is dedicated to fostering an inclusive environment for all employees.,

As a Collections Manager at Aditya Birla Finance Limited in Gwalior, you will play a crucial role in managing and overseeing the collection process. Your responsibilities will include analyzing data to enhance collection strategies, building strong relationships with customers, and ensuring compliance with all relevant regulations. This full-time hybrid role offers the flexibility of remote work. To excel in this position, you should have prior experience in collections, financial services, or a related field. Strong analytical and problem-solving skills are essential, along with excellent communication and negotiation abilities. Knowledge of regulatory requirements pertaining to collections is a must, as well as proficiency in data analysis and reporting. Collaboration with internal teams to optimize collection processes and achieve set targets will be a key aspect of your role. The ability to work both independently and as part of a team is crucial. Proficiency in MS Office and CRM software is required to effectively carry out your responsibilities. If you possess a Bachelor's degree in Finance, Business Administration, or a related field and meet the above qualifications, we invite you to apply for this challenging and rewarding opportunity at Aditya Birla Finance Limited.,

You will be responsible for managing a team of backends and field staff to ensure timely TAT and high performance in collections for various banks and NBFCs. This is a full-time position based in Jaipur, Rajasthan. The ideal candidate should have a Master's degree and a minimum of 5 years of total work experience, including 5 years in a management role. If you are reliable in commuting to Jaipur or willing to relocate before starting work, then this opportunity is for you.,

As a Senior Business Analyst at Intellect Design Arena Ltd. in Chennai, you will play a crucial role in the Banking/Financial Domain, particularly focusing on Transaction Banking, Collections, and Virtual Account Management. With 10-18 years of experience, your responsibilities will revolve around analyzing business requirements, understanding application architecture/specifications, and designing solutions with logical interfaces. Your expertise in writing User Stories and Interface specifications will be highly valued, along with a thorough understanding of the software development lifecycle and methodologies, especially Agile. Your role will require strong interpersonal and communication skills as you collaborate in a global development environment and support pre-sales activities such as Product Demo and Responding to RFPs. You will act as a liaison between Product Management and Product development groups to enhance and create business features. Additionally, you will lead the business analysis team for product implementation, guiding, mentoring, and supporting them in BAU activities, functional & integration testing, and reviewing solution designs impacting multiple systems. At Intellect Design Arena Ltd., you will have the opportunity to work on challenging problems in financial services and technology, fostering a collaborative, flexible, and respectful work environment. With a customer-centric design philosophy, the company offers a multifaceted job with a high degree of responsibility and a broad spectrum of opportunities. As part of the FT 8012 - World's First FinTech Design Center for Financial Institutions, you will benefit from a diverse work environment that encourages creativity and individual perspectives from 29 nationalities and 30 languages. Intellect provides a rich learning environment with regular training sessions to develop personality traits and full support for career and skills development. The company values execution excellence and collaboration, empowering teammates to bring ideas to the table and act. Furthermore, as an agenda setter in the market, Intellect delivers composable, contextual, and hyper-scalable Fintech solutions. Join Intellect Design Arena Ltd. and be a part of a dynamic team that creates world-class products for global marquee clients. Enjoy benefits such as Spot Awards & Chairman Excellence Awards, Medical Insurance, and the opportunity to access all company benefits from the day you join. Be a part of a forward-thinking organization that shapes the future of FinTech with passion and cutting-edge products.,

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Sobia 6362039269 or 9964080000 Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills For More Details Call HR Sobia 6362039269 or 9964080000

As a Chartered Accountant with over 15 years of relevant experience in a reputed construction company, you will be responsible for various financial activities including accounting, costing, financial audits, MIS, reporting, billing, collections, and budget preparation. It is essential that you have exposure to Tally and SAP ERP platforms along with excellent management and supervisory skills. Your role will also require excellent knowledge of tax accounting, compliance, and returns. This position is based in Bhubaneswar, Odisha and there is one vacancy available for the role.,

Job Title: Phlebotomist (Orange Health Experience Must) Job Overview: We are seeking skilled and experienced Phlebotomists who have current or previous experience working with Orange Health. The ideal candidate should have strong hands-on experience in blood sample collection, home collection protocols, and excellent patient interaction skills. This role involves home visit collections, timely sample dispatch, and maintaining the highest standards of hygiene and professionalism. Key Responsibilities: Perform venipuncture and capillary blood collections with high accuracy Conduct home sample collections as per assigned schedules Label, package, and transport specimens to the lab within set timelines Ensure compliance with biosafety protocols and hygiene standards Handle and report patient queries with professionalism Use Orange Health-style app-based workflows and documentation practices Maintain proper records of sample collections and customer interactions contact HR Priya 9739398219 kormangala, Bangalore.

Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales Role Description: Customer Service Executive Title: Customer Service Executive Level: Executive Reports to: Sales Manager Section: Sales Vehicle Finance Department: Sales Job Purpose: Customer Service Executive are responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty and improve customer satisfaction Key Accountabilities: Lead Generation Generates lead for deals through interactions with DSE or through channel partners/open market Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries Cross-selling product offerings to customers Educates customer with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer Relationship Management Maintaining relationship with assigned dealer Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan applications KPIs: Units Disbursed 1st EMI Resolution RC Collection Qualification: Any Graduate Experience : 0-2 years work experience only in Vehicle Sales Skills & Competencies Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioural Competencies Execution Excellence Customer Centricity Hiring Parameters: Should be comfortable to move in the market Should have learning attitude Should have bike and license Should have good knowledge of RTO Should have product knowledge Location- Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Qualification- Graduate in any discipline Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Opening for Accounts Receivable Experience: 4-6 years of experience in Accounts Receivable. Note: Billing person experience don't share their CVs. Skills: i. SAP ii. Excel Good to have skills i. Store Knowledge ii. Reconciliations iii. Analytical Skills Interested candidates can share your CV to arpita.mandal@teamlease.com with below details : Current location Current organisation Qualification Total Experience Relevant experience Notice Period Last CTC Expected CTC International accounting exp? Sap ?

any graduate with 3 years exp in customer service/ collections (b2b) with excellent communication skills can apply Handle B2B clients for project sales Salary up to 6 Lakhs location Kolkata,Bangalore,NOIDA,GURUGRAM AMIT GANDHI 9910877518 8285888002

Bangalore (Only Local Candidates) Comfortable with local client visits as part of the collection process Accounts Receivable with a strong background in collections Follow up with clients for timely payments via calls,emails,in-person visits Required Candidate profile Manage the entire accounts receivable process, including invoice generation, payment tracking, and collections Maintain accurate records of all a receivable transactions capitalplacement02@gmail.com

Title: Customer Service Executive Level: Executive Reports to: Sales Manager Section: Sales Vehicle Finance Department: Sales Job Purpose: Customer Service Executive are responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty and improve customer satisfaction Key Accountabilities: Lead Generation Generates lead for deals through interactions with DSE or through channel partners/open market Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries Cross-selling product offerings to customers Educates customer with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer Relationship Management Maintaining relationship with assigned dealer Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan applications KPIs: Units Disbursed 1st EMI Resolution RC Collection Qualification: Any Graduate Experience : 0-2 years work experience only in Vehicle Sales Skills & Competencies Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioural Competencies Execution Excellence Customer Centricity Hiring Parameters: Should be comfortable to move in the market Should have learning attitude Should have bike and license Should have good knowledge of RTO Should have product knowledge Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Key Objective of the Job: To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Major Deliverables: Correspond with multiple sources to negotiate payment schedules that suit the customers current financial situation while still satisfying the debt. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments Monitor and maintain customer account details for non - payments, delayed payments, and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. Trace defaulters and assets in coordination with the agency's tracing team and suggest remedial course of action. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company. Educational Qualification: Graduate

Role : Tele-collection Officer Eligibility Criteria: Qualification: Any UG Experience: Minimum 6 months in Tele Calling. Collections tele-calling would be given higher preference. Good Communication / Negotiation Skills Proficiency in Regional Languages Telugu or Kannada Working knowledge of computers and MS- Office. Job Description: Tele calling the delinquent customers or as per Strategies outlined. Consistently achieving set targets Achieving productivity metrics as per set benchmarks Abiding by the Code of Conduct Handling customer complaints/ Queries Inter department follow- ups on need basis. Timely allocation of cases to agencies/ collectors Supporting Agencies/ Collectors as required Ensuring timely escalations/ feedback/ MIS to management

Role & responsibilities Urgent requirement For International Voice Process...! Contact HR(Nisha) - 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha Patel 9573024464 Preferred candidate profile

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Role Description: Customer Service Executive Title: Customer Service Executive Level: Executive Reports to: Sales Manager Section: Sales Vehicle Finance Department: Sales Job Purpose: Customer Service Executive are responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty and improve customer satisfaction Key Accountabilities: Lead Generation Generates lead for deals through interactions with DSE or through channel partners/open market Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries Cross-selling product offerings to customers Educates customer with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer Relationship Management Maintaining relationship with assigned dealer Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan applications KPIs: Units Disbursed 1st EMI Resolution RC Collection Qualification: Any Graduate Experience : 0-2 years work experience only in Vehicle Sales Skills & Competencies Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioural Competencies Execution Excellence Customer Centricity Hiring Parameters: Should be comfortable to move in the market Should have learning attitude Should have bike and license Should have good knowledge of RTO Should have product knowledge Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Role Description: Customer Service Executive Title: Customer Service Executive Level: Executive Reports to: Sales Manager Section: Sales Vehicle Finance Department: Sales Job Purpose: Customer Service Executive are responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty and improve customer satisfaction Key Accountabilities: Lead Generation Generates lead for deals through interactions with DSE or through channel partners/open market Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries Cross-selling product offerings to customers Educates customer with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer Relationship Management Maintaining relationship with assigned dealer Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan applications KPIs: Units Disbursed 1st EMI Resolution RC Collection Qualification: Any Graduate Experience : 0-2 years work experience only in Vehicle Sales Skills & Competencies Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioural Competencies Execution Excellence Customer Centricity Hiring Parameters: Should be comfortable to move in the market Should have learning attitude Should have bike and license Should have good knowledge of RTO Should have product knowledge Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai