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0 - 2 years

1 - 2 Lacs

Barrackpur

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Mega Walk-In drive for Collection Officer for locations in Barrackpore. CTC : 1.65 to 2.5 Lac/Annum + Incentives+ Conveyance You can share this with your friends as well who are looking for bank jobs Age Limit : 19 years to 32 Years Fresher's are also welcome. Experienced with collections background preferred. Education : 10th/ 12th/Under Graduates Bike & Driving License are mandatory Job Description: a) Collections as per targets defined. Biometric, smart card collections and collections of Cross sell products b) Provide the required customer support , timely and accurate collections c) Adhere to process of collections and ensure zero OD d) Responsible for managing the Collections, maintain/minimize the PAR account. Conducting periodic reviews and recommending collection settlements & also managing collection legal cases and collection agencies for recoveries. Walk- In interview : Location - Barrackpore - (BH) - 9051672213 Interview Address:- Jana Small Finance Bank Ltd AKASHDEEP, Holding No. M-1, Nona-Chandrapukur, Barasat Road, Barrackpore, Kolkata, PIN- 700122 Share your resume - aditya.singha@janabank.com (HR)

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0 - 2 years

1 - 2 Lacs

Bagnan

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Mega Walk-In drive for Collection Officer for locations in Bagnan. CTC : 1.65 to 2.5 Lac/Annum + Incentives+ Conveyance You can share this with your friends as well who are looking for bank jobs Age Limit : 19 years to 32 Years Fresher's are also welcome. Experienced with collections background preferred. Education : 10th/ 12th/Under Graduates Bike & Driving License are mandatory Job Description: a) Collections as per targets defined. Biometric, smart card collections and collections of Cross sell products b) Provide the required customer support , timely and accurate collections c) Adhere to process of collections and ensure zero OD d) Responsible for managing the Collections, maintain/minimize the PAR account. Conducting periodic reviews and recommending collection settlements & also managing collection legal cases and collection agencies for recoveries. Walk- In interview : Location - Bagnan - (BH) - 9674698001 Interview Address:- BAGNAN STATION ROAD(NORTH), BESIDE COSMO BAZAR ; HOWRAH 711303,W.B Share your resume - aditya.singha@janabank.com (HR)

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2 - 6 years

2 - 4 Lacs

Kolkata

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Roles and Responsibilities Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked. Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy. Create and implement strategies to increase the number of successful collections on outstanding debt. Recruit, hire, train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload. Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals. Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed. Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company. Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits. Desired Candidate Profile Team handling experience preferred 2 wheeler mandatory Preferably from Micro Finance background Minimum graduate Within 40 years of age Contact Person- Branch Head - 7980374943 aditya.singha@janabank.com (HR)

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4 - 7 years

5 - 8 Lacs

Gurgaon

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Debt Recovery Drafting legal Notice Develop and implement effective collection strategies. Managing the recovery of outstanding payments. pursue the recovery of pending and disputed amounts. Negotiation

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3 - 4 years

3 - 4 Lacs

Bengaluru

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Role & responsibilities Taking care of collection and recovery of Commercial Vehicle portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile Ap. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. Ensuring repossession of asset is done in compliance with standard operating process No delay in deposition. Negotiations and restructuring loan re-payments. Prepare reports for daily activities. Preferred candidate profile • Graduate • 3 - 4 yrs. experience in commercial vehicle Loans product. • Good communication and pleasing personality. • High level of Self Drive/Enthusiasm

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0 - 4 years

0 - 2 Lacs

Chennai, Nagpur, Mumbai (All Areas)

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Dear Applicants, Currently we are hiring for Debt Recovery Agent (Field Collection Officer) for DEBT MANAGEMENT COMPANY Location: Mumbai(Wadala) /Nagpur/Pune/Chennai Salary: - Upto 15k to 22k LPA + Lucrative Incentives Send CV to Sandeep kaur - 9220132326 or sandeep@getwork.org Experience: Freshers to 5 years Product : Credit Card and Unsecured Loan Collection

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0 - 4 years

0 - 3 Lacs

Pune, Indore, Surat

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Dear Applicants, Currently we are hiring for Debt Recovery Agent (Field Collection Officer) for DEBT MANAGEMENT COMPANY Location: Surat/Indore/Pune/Mumbai/Nagpur Salary: - Upto 15k to 22k LPA + Lucrative Incentives Send CV to Sandeep kaur - 9220132326 or sandeep@getwork.org Experience: Freshers to 5 years Product : Credit Card and Unsecured Loan Collection

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0 years

1 - 1 Lacs

Kolkata

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No Sales No sales Target Qualification - Graduate must. (12th pass with experience , back in graduation not eligible) Basic knowledge of computer. Candidate should be smart and presentable. Language - Bengali & Hindi must(Speaking). Candidate should be smart and presentable. Salary - NTH -10200+PF+ESIC+Others incentives. Timing - 10:00a.m-7:00p.m (Monday - Sunday) Week off - One day (In between Monday - Thursday) Male & female both can apply. Job roll - Follow up with customer to pay the EMI. Reminder call for pending EMI. Help the customer how to pay online transaction. Collection over the phone. Job location - Dalhousie & Kalindi Payroll - HDB Finance Ltd. It is inhouse job(Work from office). Interview date - 7.04.2025 (Monday) Interview location - Chandni Chowk For more details call Hr Sarmistha (7980952184)

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0 - 5 years

0 - 2 Lacs

Delhi NCR, Mumbai, Mumbai (All Areas)

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Dear Applicants, WALK-IN INTERVIEW DRIVE ALERT Currently we are hiring for Debt Recovery Agent (Tele collection Officer) for DEBT MANAGEMENT COMPANY FOR Mumbai/Delhi Salary: - NON DRA- 13k to 19k + Lucrative Incentives DRA- 18k to 22k LPA + Lucrative Incentives Job Location: - Mumbai (Wadala), Delhi (Dashrathpuri) Experience: Freshers to 5 years (DRA /Non DRA both) Product : Credit Card and Unsecured Loan Collection Qualifications : 12th pass/Under Graduate/ Graduate Both Can Apply Note - DRA/Non DRA Certificated both can apply *Immediate Call and message Ms. Sandeep Kaur : 9220132326 Requirements: * 0-4 years of experience as a tele collection or any similar role. * Minimum 12th pass or graduate with DRA Certification. (NOTE:- ONLY INTERESTED CANDIDATES FOR WALK-IN INTERVIEW APPLY FOR THIS JOB .) Sandeep Kaur Talent Acquisition Executive M: +91-9220132326 Email ID: sandeep@getwork.org |

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2 - 3 years

3 - 7 Lacs

Noida

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Hiring For International Voice Banking Process - 7.50 LPA/ Negotiable - Noida Grad/ B.Tech - Min. 2 Yr. International Voice/Blended Exp must. NO Undergraduate 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 3 years

3 - 7 Lacs

Noida

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Hiring For International Banking Chat Process - 7.50 LPA /Negotiable - Noida Grad/ B.Tech - Min.18 Months International Voice / Chat/ Chat & Voice Exp must. NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 6 years

4 - 5 Lacs

Gurgaon

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Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 5 years

3 - 5 Lacs

Delhi, Gurgaon, Noida

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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2 - 7 years

2 - 4 Lacs

Delhi NCR, Delhi, Gurgaon

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Hiring for a TOP MNC in Gurugram Profile:- To resolve customer queries of a leading BANK 01 year of International VOICE or Email Only Graduate is required Immediate JOINING Salary upto 45k For faster response WHATSAPP cv to HR 79827 39499

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1 - 5 years

2 - 3 Lacs

Noida

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Collect pending payments from enrolled candidates. Upsell additional courses to current students. Generate new leads through referrals from past students. Convert demo class attendees into fresh enrollments. @8506888288 Required Candidate profile Strong communication and negotiation skills. Target-driven and self-motivated. Basic knowledge of CRM tools and data management.

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4 - 6 years

8 - 10 Lacs

Mumbai

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About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis. Skills and Qualifications needed to be successful in this role: Bachelor’s degree in business or related field Over two years’ experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Regular shift timing for APAC. Preferred Qualifications: Associate’s degree or technical or equivalent preferred.

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3 - 6 years

3 - 8 Lacs

Hyderabad

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Bachelor's degree in accounting, Finance, or commerce. Proven experience (5 years) in accounts receivable, billing, or related financial roles. Strong knowledge of accounting principles and practices. Proficiency in using accounting software and Microsoft Office Suite. Excellent organizational skills and attention to detail. Good communication and interpersonal skills. Ability to work independently and as part of a team. Problem-solving skills to address billing issues and discrepancies. Knowledge of relevant laws and regulations related to billing and collections. Professionalism and a customer-focused attitude.

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0 - 3 years

1 - 2 Lacs

Pune

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Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification: Min HSC Fixed Sunday week off -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priti:- 8421382934 Perks and benefits Attractive Incentives and Joining Bonus.

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1 - 6 years

3 - 7 Lacs

Bengaluru

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HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist / Fraud Recovery Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: VEDHANTH M 8884496981 Designation: Claims Specialist Location: Bangalore CTC: Up-to 7.5LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, VEDHANTH M 8884496981

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1 - 6 years

3 - 6 Lacs

Bengaluru

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HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact JOY 7996004799 (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, JOY 7996004799 (Whatsapp the CV if number is busy) Rivera Manpower Services

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1 - 6 years

3 - 7 Lacs

Bengaluru

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HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact ANANYA 8884496986 (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, ANANYA 8884496986 Rivera Manpower Services

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7 - 12 years

9 - 10 Lacs

Gulbarga

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Tata Capital Ltd is looking for Area Collections Manager - Retail MFB to join our dynamic team and embark on a rewarding career journey Oversee the collections team and ensure timely collection of receivables. Develop and implement collection strategies to minimize overdue accounts. Monitor aging reports and prioritize collection efforts accordingly. Communicate with customers regarding payment arrangements and resolutions. Analyze delinquent accounts and recommend appropriate actions. Prepare regular reports on collection performance and trends. Coordinate with other departments to resolve billing and payment discrepancies. Ensure compliance with company policies and regulations related to collections.

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7 - 12 years

9 - 10 Lacs

Mysore

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Tata Capital Ltd is looking for Area Collections Manager - Retail MFB to join our dynamic team and embark on a rewarding career journey Oversee the collections team and ensure timely collection of receivables. Develop and implement collection strategies to minimize overdue accounts. Monitor aging reports and prioritize collection efforts accordingly. Communicate with customers regarding payment arrangements and resolutions. Analyze delinquent accounts and recommend appropriate actions. Prepare regular reports on collection performance and trends. Coordinate with other departments to resolve billing and payment discrepancies. Ensure compliance with company policies and regulations related to collections.

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7 - 12 years

10 - 16 Lacs

Ahmedabad

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Role & responsibilities Accountable for reducing delinquency by flow control and improve recovery rates on the assigned Portfolio. - Initiate of legal action on problematic customers - Manage a team of Collections Managers & Collections Executives attached to various branches across the state for Unsecured Business Loans. Drive the performance of collections agencies through allocated officers who handle agencies, identify areas of weaknesses, recommending solutions, and supporting the collection team to achieve targets. - Ensure timely allocation of cases to Collections Mangers and Executives based on Geography and Vintage. - Ensure the collection efficiency through daily reports and regular reviews with the team. - Strategize, forecast, drive and execute plans including the hiring plans. - Ensure dissemination of targets, KPI, and incentive structure to the team at the beginning of the month. - Ensure periodic audits of agencies and the in-house processes through the audit team and compliance with processes within the Region - Ensure internal and external guidelines are adhered to in the field - Motivate team through coaching, development, and training interventions - To support the business on data quality management i.e. improving the quality of customer information available through timely feedback - Scan the environment and be up to date on emerging tr Preferred candidate profile Perks and benefits

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6 - 11 years

4 - 6 Lacs

Chennai, Bengaluru, Hyderabad

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Hiring Assistant Manager Operations for Collection process Candidate must have exp. in Collection process Monitor the process performance on day to day basis Candidate must have tele-collection experience Assisting the Manager with operational issues Required Candidate profile Knowledge of organizational effectiveness and operations management Excellent problem-solving skills Strong management and leadership skills Leadership ability Effective communication skills

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Exploring Collections Jobs in India

The collections job market in India is a growing field with a high demand for professionals who can efficiently manage and recover debts owed to organizations. With the rise of various industries, the need for skilled individuals in collections roles has increased significantly. Job seekers looking to explore opportunities in this sector can find a range of positions across different industries and companies.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These major cities in India actively hire for collections roles across various industries, offering a plethora of opportunities for job seekers.

Average Salary Range

The average salary range for collections professionals in India varies based on experience and expertise. Entry-level positions typically start around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the collections field, a career typically progresses from roles such as Collections Executive to Senior Collections Analyst, Collections Manager, and eventually Collections Director. With experience and skill development, individuals can climb the career ladder and take on more challenging and rewarding roles.

Related Skills

In addition to collections expertise, professionals in this field are often expected to have skills such as:

  • Strong communication and negotiation skills
  • Attention to detail
  • Analytical thinking
  • Knowledge of relevant laws and regulations
  • Proficiency in data management systems

Interview Questions

  • What experience do you have in managing debt collections? (basic)
  • How do you prioritize your collection efforts? (medium)
  • Can you explain the difference between secured and unsecured debt collections? (advanced)
  • How do you handle difficult conversations with debtors? (medium)
  • What strategies do you use to locate debtors who have moved without leaving a forwarding address? (medium)
  • How do you ensure compliance with debt collection laws and regulations? (advanced)
  • Have you ever had to escalate a collection case to legal action? How did you handle it? (medium)
  • What metrics do you use to measure the success of your collection efforts? (basic)
  • How do you stay motivated when dealing with challenging or non-responsive debtors? (basic)
  • Can you walk us through your process for negotiating payment plans with debtors? (medium)
  • How do you handle sensitive information and maintain confidentiality in your role? (basic)
  • What technology tools or software do you use for debt collection purposes? (basic)
  • How do you handle disputes or complaints from debtors regarding their accounts? (medium)
  • Have you ever worked with a debt collection agency? How was your experience? (medium)
  • How do you handle objections from debtors who claim they do not owe the debt? (medium)
  • Can you discuss a challenging debt collection case you successfully resolved? (medium)
  • How do you ensure accuracy and integrity in your collection records and documentation? (basic)
  • What strategies do you use to prevent accounts from reaching delinquent status? (medium)
  • How do you approach debtors who are facing financial hardship and struggling to make payments? (medium)
  • How do you handle high-volume collection cases while maintaining quality and efficiency? (medium)
  • Can you discuss a time when you had to deal with a particularly irate debtor? How did you handle the situation? (medium)
  • How do you keep up-to-date with changes in debt collection laws and regulations? (basic)
  • What do you enjoy most about working in debt collections? (basic)
  • How do you handle rejection or non-payment from debtors without getting discouraged? (basic)

Closing Remark

As you prepare for interviews and explore opportunities in the collections field in India, remember to showcase your skills, experience, and passion for the role. With the right mindset and preparation, you can confidently pursue a rewarding career in collections. Good luck!

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