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1 - 5 years

3 - 5 Lacs

Noida

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Hi, We are hiring for the ITES Company for Order To Cash (OTC) - Billing Role. Job Description Need Minimum 1 year in OTC - Collection Voice Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required • Excellent communication • Domain knowledge / Excellent skills in MS Office, especially MS Excel • MS Visio (Process Maps) • Customer Centricity / Effective delegation / Time management • Commitment for excellence /Team handling. Key Skills a) Minimum 1 year in OTC - Collection Voice Process Experience b) Any Graduate For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/order-to-cash-otc-billing/

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2 - 7 years

6 - 9 Lacs

Nagpur

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Hi , We are hiring for The Leading ITES Company for Finance Analyst (Accounts Receivable) Role. Job Description: Must have a minimum of 2 years relevant experience performing review and approval of Cash Application / Collection process (Reconciliation, JE's, credit notes, refunds, write offs) Liaise with 3rd party debt collectors Strong communication skills Verbal and written Good understanding of Accounts Receivable end to end function.(Cash Application / Collection) Analytical thinking and Result oriented approach with Client/stakeholder management skills Good interpersonal and Team handling skills Capability to work under time pressure in a dynamic environment Good Knowledge of MS Office Excel, Word and PowerPoint to articulate Monthly / Quartley MIS reporting Develop and prepare daily, weekly and monthly reports for management on outstanding receivables and collection efforts . Account receivables, payment allocations, payment postings, resolving customer payment queries, credit generation, setting up credit accounts to customers, resolving customer queries, invoice generation Handling Cash Applications which including payment postings and payment queries handling Collections activities such as aging reports, weekly and monthly statements, overdue letters, further supporting bankruptcy and legal activities. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Nagpur Search : Job Code # 241

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1 - 2 years

2 - 2 Lacs

Thane

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Collection process. DRA certified - Min 12th pass - Average communication - DRA certificate mandatory Salary:- 19000 take home Shift timing:- 9am to 6pm 1 rotation off

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0 - 1 years

1 - 2 Lacs

Hyderabad

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collection roles - Voice Process on 7th April 2025 - Hyderabad Date : 7th April 2025 Time : 11.30 AM to 1 PM Venue: Microsoft Teams Meeting MS Teams Meeting ID: 454 384 524 384 MS Teams Passcode: 86Yv28v7 Location Uppal, Hyderabad Shift: Night Shit Graduation: Only Commerce Graduates/ Postgraduates Note: Please keep your Original Aadhar card & E-Aadhar card with you while appearing for virtual Interview Key Responsibilities: Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries on disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to supervise and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a standout colleague to process any ADHOC request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally. • Raise problems to senior staff members and or management as appropriate. Required Skills: Commerce Graduate Excellent Communication Skills (verbal and written) Accounting Knowledge Minimum Qualifications Good customer handling skills High Energy level Effective probing skills and analyzing / understanding skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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5 - 9 years

15 - 30 Lacs

Pune, Bengaluru

Hybrid

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Job location: Pune/Bangalore Minimum of 4 years of experience as SAP FI consultant in support projects. Minimum of 4 years SAP experience supporting General Ledger plus 3 or more of the following functions: Accounts Payable, Accounts Receivable, Financial Accounting, Management Accounting, Fixed Asset Accounting, Inter-company Accounting, Project System. Understanding of SAP FSCD, real estate is must Strong communication skills to convey technical information to both technical and non-technical stakeholders. Relevant SAP certifications are a plus.

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15 - 20 years

50 - 60 Lacs

Jaipur

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Position Summary: We are seeking an experienced and visionary Chief Executive Officer (CEO) to lead our organization towards its next phase of growth and impact. The ideal candidate will have a proven track record in the financial sector on a leadership role, particularly in lending. Experience in microfinance, agri-financing, or rural banking will be a significant advantage. Key Responsibilities: Strategic Leadership: Develop and implement long-term strategies aligned with the company's mission and financial goals. Liaison & Relationship Management: Establish and maintain strong relationships with Banks, NBFCs, regulatory bodies, and financial institutions to enhance funding and partnership opportunities. Team Building & Leadership: Recruit, mentor, and lead high-performing teams across Sales, Credit, and Collections to drive business expansion. Risk & Compliance Management: Ensure full compliance with RBI regulations (as applicable to our banking partnerships), financial laws, and risk mitigation strategies within the microfinance sector. Business Expansion & Market Penetration: Identify and capitalize on new business opportunities across various segments of the finance sector, with a focus on establishing a strong presence in underserved communities. Financial Management: Oversee financial planning, budgeting, and forecasting to ensure profitability and sustainable growth. Operational Excellence: Drive process improvements and leverage technology to enhance efficiency in loan disbursement and collections. Key Requirements: Experience: 15-20 years of leadership experience in Financial Sector. Industry Knowledge: Deep understanding of risk assessment, loan structuring, collections and financial inclusion models. Banking & NBFC Network: Strong existing relationships with banks, NBFCs, and regulatory authorities. Leadership Skills: Proven ability to build and lead high-performing teams in sales, credit, and collections. Strategic Thinking: Expertise in business development, expansion strategies, and market penetration. Regulatory Knowledge: Familiarity with RBI norms, financial regulations, and risk mitigation in microfinance. This role offers an exciting opportunity to make a lasting impact in the microfinance and rural lending sector, empowering communities and driving financial inclusion. We are looking for a passionate and driven professional who aligns with our Companys Mission and Vision and, most importantly, embodies our core values. The ideal candidate will play a key role in fostering a strong, value-driven team culture while driving business growth.

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10 - 17 years

10 - 17 Lacs

Vadodara, Ahmedabad

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URGENT HIRING FOR - REGIONAL COLLECTION MANAGER (Unsecured Loan PL/BL) Preferred immediate joiner email - ganeshbahadur.thapa@white-force.in contact no. - 7415074707 Location - Ahmedabad and Baroda (Gujrat) Experience - 10 to 15 Years in Collection CTC - 12 LPA to 17 LPA Job Summary: The Regional Collection Manager is responsible for overseeing and managing the collection activities for unsecured loan portfolios (Personal Loans/Business Loans) within a designated region. This role involves developing and implementing collection strategies, managing collection teams, ensuring compliance with legal and regulatory guidelines, and minimizing delinquency and loan losses. Key Responsibilities: Collection Strategy and Execution: Develop and implement effective collection strategies to maximize recovery rates and minimize delinquency. Monitor and analyze portfolio performance, identifying trends and potential risks. Establish and enforce collection policies and procedures. Utilize various collection tools and techniques, including negotiation, skip tracing, and legal action. Set collection targets and monitor team performance against those targets. Team Management: Recruit, train, and manage a team of collection officers and agents. Provide coaching, mentoring, and performance feedback to team members. Motivate and inspire the team to achieve collection targets. Ensure team adherence to company policies and legal guidelines. Delinquency Management: Monitor delinquency rates and implement strategies to reduce them. Manage early-stage and late-stage collections, implementing appropriate recovery actions. Handle complex and sensitive collection cases. Work to reduce Non-Performing Assets (NPAs). Legal and Compliance: Ensure compliance with all relevant legal and regulatory requirements. Work closely with legal teams to initiate legal action when necessary. Maintain accurate and up-to-date records of collection activities. Ensure that all collection activities adhere to ethical collection practices. Reporting and Analysis: Prepare and submit regular collection reports to senior management. Analyze collection data to identify trends and areas for improvement. Provide accurate forecasts of collection performance. Track key performance indicators (KPIs) related to collections. Agency Management: Manage relationships with external collection agencies. Monitor agency performance and ensure compliance with agreements. Qualifications: Bachelor's degree in business administration, finance, or a related field. Proven experience in collection management, preferably in the unsecured lending industry. Strong knowledge of collection practices, legal regulations, and debt recovery procedures. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving skills. Ability to lead and motivate a team. Proficiency in MS Office and collection management software. Knowledge of local laws and regulations relating to debt collection email - ganeshbahadur.thapa@white-force.in contact no. - 7415074707

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1 - 2 years

3 - 5 Lacs

Bengaluru

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Youll make an impact by: Performs a variety of Accounts Receivable and credit & collections tasks. Places collection calls to customers in assigned que. Performs related follow-up such as reconciliation, administrative paperwork, etc. Verifies and processes all lien waivers. Execute collection plan for assigned accounts, including resolving any billing disputes. Communicate customer issues to Operations and/or Sales. Recommend account blocks or legal action where necessary. Prepare customer statements and other financial reports. Ensure timely and accurate cash application. Process credit card payments. Arrange payment plans with delinquent customers. Youll win us over by: Associate degree in Accounting, Finance or related financial field preferred. 1-2 years experience in accounting functions. Collection experience in an MNC. Ability to manage and meet deadlines and schedules. Ability to work independently. Ability to work in a high volume, fast-paced environment. Possess strong written and oral communications skills as well as great analytical skills. Ability to read and understand standard contracts. Proficiency in Microsoft Office tools especially Excel. Experience with SAP or other ERP system. This role is based in Bangalore.

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4 - 9 years

7 - 11 Lacs

Hyderabad

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Primary Skills 1.Java (8/11/17+) Strong expertise in Core Java, multithreading, collections, and functional programming. 2.Spring Boot Hands-on experience with Spring Boot for developing RESTful microservices. 3.Microservices Architecture Understanding of microservices design patterns, inter-service communication, and distributed systems. 4.Google Cloud Platform (GCP) Experience with Google Kubernetes Engine (GKE) for deploying and managing containerized applications, Cloud Run for running containerized applications in a serverless environment, Cloud Functions for serverless function execution, Cloud Pub/Sub for event-driven communication, and Firestore / Cloud SQL for working with NoSQL and relational databases on GCP. 5.Containers & Docker Experience in containerizing applications using Docker and managing images. 6.Kubernetes (GKE Preferred) Strong knowledge of Pods, Deployments, Services, ConfigMaps, Secrets, and Helm Charts for Kubernetes resource management. 7.RESTful APIs Experience in designing, building, and consuming REST APIs with security best practices. 8.CI/CD Pipelines Hands-on experience with Jenkins, GitHub Actions, GitLab CI/CD, or Google Cloud Build for automated testing and deployment of microservices. 9.Cloud Networking Understanding of VPCs, Load Balancers, and Service Mesh (Istio). 10.SQL & NoSQL Databases Experience with PostgreSQL, MySQL, Firestore, or MongoDB. 11.Logging & Monitoring Familiarity with Google Cloud Logging (Stackdriver), Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana). Secondary Skills Infrastructure as Code (IaC) Terraform for GCP infrastructure automation. Event-Driven Architecture Working knowledge of Kafka, Pub/Sub, or RabbitMQ. Security Best Practices Authentication/Authorization using OAuth2, JWT, and IAM roles. Testing Frameworks JUnit, Mockito, and integration testing for microservices. GraphQL Exposure to GraphQL API development. Agile Methodologies Experience working in Agile/Scrum teams. Performance Tuning Experience optimizing application performance and memory management. Multi-Cloud Exposure Knowledge of AWS or Azure is a plus. DevSecOps Exposure to security scanning tools like Snyk, SonarQube, and OWASP best practices. API Management Experience with API Gateways like Apigee or Kong is beneficial.

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3 - 5 years

3 - 5 Lacs

Hyderabad

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Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 3 to 5 years Language - Ability: English(International) - Advanced What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Problem-solving skills Ability to establish strong client relationship Strong analytical skills Ability to handle disputes Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom,Master of Business Administration

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5 - 8 years

2 - 6 Lacs

Hyderabad

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Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Senior Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 5 to 8 years Language - Ability: English(International) - Advanced What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Problem-solving skills Ability to handle disputes Written and verbal communication Strong analytical skills Adaptable and flexible Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom,Master of Business Administration

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3 - 8 years

2 - 5 Lacs

Chennai

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Job description Manage tele-calling team with close monitoring of Live calls and key focus on revenue target. Assist tele callers to talk to customers on repayment of dues to various banks and financial Institutions. Queue Management track to make sure all call queues getting assigned and cleared on daily basis. Escalate to inhouse team and sort out the process issues raised by tele-calling team. Identify and quickly sort out agency issues affecting the calling process. Identify the training requirements based on the OIC performance. SKILLS : Graduate with 2+ years experience in managing a tele-calling team.(Collection Process) Track-record of achieving 100% target achievements. Manage a team of assisted channel specialists to drive business and growth. Deliver production metrics in terms of attendance, call adherence, conversion. Manage quality and training needs. • Ensure targets are met both in terms of value and number of accounts. Ready to handle pressure and interested to work in a start-up environment. • Good communication with Hindi preferred. Interested Candidates share your resume to : Monica HR- 9790850988 Email ID- monica@creditmantri.com

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2 - 7 years

3 - 8 Lacs

Chennai

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Mega Walk-in drive at SMFG India - Team Leader - Telecollections Date: 7th April'25 to 9th April'25 Timing: 11:00 am to 3:00 pm Team Leader Telecollections : Openings: 3 Experience: 2+ years Well versed in either Kannada Or Telugu language must. Assist in formulation of targets for individual & teams as per Strategies outlined. Hire and onboard new employees Answer questions from individual team members and provide guidance with feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staffs motivated. Measure performances as per the defined key metrics. Ensuring adherence to policies for attendance & other procedures. Keep management informed on issues & problems. Prepare daily monthly reports / dashboards. Monitoring & tracking of individual tele-callers on a daily basis in terms of performance & productivity Consistently achieving set targets Achieving productivity metrics as per set benchmarks Handling customer complaints/ Queries Inter department follow- ups on need basis. Managing & handling pickups coordination with agencies & FOS. Any UG Qualified.. Attractive packages, incentives & insurance benefits!!! If interested walk-in below mentioned venue with updated resume, pancard & aadhar card. Note: Kindly carry soft copy of this job ad for gate pass entry. Venue:SMFG India Credit Co. Ltd. (Formerly Fullerton India Credit Co. Ltd.) Commerzone IT Park, Tower B, 1st Floor, Mount Poonamallee Road, Porur, Chennai, Tamil Nadu - 600116 Contact Person: Gayathri Anand Pls email queries to gayathri.anand@smfgindia.com

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3 - 8 years

5 - 10 Lacs

Mumbai

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Position Summary Responsible for superior service by ensuring customers queries/disputes are handled in timely manner and in accordance with company policy and procedures. You will engage across all areas of order to cash, including order management and billing, and work closely with the collections teams for their designated Line of Business (LoB). Key Areas of Responsibility Respond to all customer/collector queries in a timely and comprehensive manner to ensure customer satisfaction. Resolve root cause issues that are driven through disputes, from an order to cash perspective. Responsible for providing leadership, training and guidance to outsourced billing and collections teams to facilitate the timely resolution of disputes. Communicate effectively (oral and written) to identify and document necessary information. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given. Adherence to quality and compliance guidelines. Support any new initiatives and successful implementation. Key interface points will include sales, account support, operations, and account management leaders. They will also interface closely with outsourced and retained resources as needed to resolve and close issues . Skills and Qualifications needed to be successful in this role: Prior collections/billing/dispute management experience preferred Strong problem solving and customer service skills Ability to communicate difficult messages to Sales Leadership and offer viable alternatives to mitigate company risk Ability to drive results through virtual and or cross functional teams Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and resolving service problems Ability to Work collaboratively with other team members (client/customer and Accenture) from different disciplines and backgrounds

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2 - 3 years

3 - 7 Lacs

Noida

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Hiring For International Banking Chat Process - 7.50 LPA /Negotiable - Noida Grad/ B.Tech - Min.18 Months International Voice / Chat/ Chat & Voice Exp must. NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 3 years

3 - 7 Lacs

Noida

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Hiring For International Voice Banking Process - 7.50 LPA/ Negotiable - Noida Grad/ B.Tech - Min. 2 Yr. International Voice/Blended Exp must. NO Undergraduate 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 6 years

4 - 5 Lacs

Gurgaon

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Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 5 years

3 - 5 Lacs

Delhi, Gurgaon, Noida

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 5 Lacs

Delhi, Gurgaon, Noida

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 6 years

2 - 5 Lacs

Bengaluru, Gurgaon

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1.Collections Management: -Initiate contact with customers via phone calls, emails, or letters to ensure timely payment of outstanding invoices. -Implement collection strategies and follow-up procedures to minimize delinquent accounts. -Negotiate payment arrangements and establish suitable payment plans with customers who are experiencing financial difficulties. -Monitor customer accounts and maintain accurate records of collection activities, including payment promises and disputes. 2.Account Reconciliation -Evaluate creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment histories. -Review and update credit limits for customers based on their paymentbehavior and creditworthiness. -Recommend appropriate credit terms and conditions for new customers or changes to existing customers' credit terms. impact timely payment. 3.Credit Assessment: -Evaluate creditworthiness of new and existing customers by analyzingfinancial statements, credit reports, and payment histories. -Review and update credit limits for customers based on their paymentbehavior and creditworthiness. -Recommend appropriate credit terms and conditions for new customersor changes to existing customers' credit terms. 4.Reporting and Analysis: -Preparation & analysis of monthly MIS of Revenue (Billed &unbilled), provisions and Debtors -Ensure periodic ledger reconciliation of the top clients

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7 - 11 years

20 - 25 Lacs

Noida

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Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. Principal Site Reliability Engineers at UKG are critical team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. Principal Site Reliability Engineers must be passionate about learning and evolving with current technology trends. They strive to innovate and are relentless in pursuing a flawless customer experience. They have an automate everything mindset, helping us bring value to our customers by deploying services with incredible speed, consistency, and availability. Primary/Essential Duties and Key Responsibilities: Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil) Guide junior team members and serve as a champion for Site Reliability Engineering Actively participate in incident response, including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomes. Engineering degree, or a related technical discipline, or equivalent work experience Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Demonstrable fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals Working experience with industry standards like Terraform, Ansible (Experience, Education, Certification, License and Training) Must have at least 10 years of hands-on experience working in Engineering or Cloud Minimum 6 years' experience with public cloud platforms (e.g. GCP, AWS, Azure) Minimum 5 years' Experience in configuration and maintenance of applications and/or systems infrastructure for large scale customer facing company Experience with distributed system design and architecture.

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0 - 5 years

1 - 3 Lacs

Ernakulam, Kochi

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Job Purpose This position is open with Bajaj Finance ltd .” Duties and Responsibilities Prefer Candidates with retail Debt Management Services experience. To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified.Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and sprits.Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.Ensure adherence to the Code of Conduct.Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. • Keeping the write off per cent within risk pricing.• Handle customer issues escalations.• Feedback on credit policy based on market conditions.• Approve waivers on PI as per delegation matrix.• Ensuring documented feedback and action taken on all cases in soft buckets.• Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.• Manage and put support mechanism for legal / police issues.• Ensuring audit queries are complied with Required Qualifications and Experience • People Management skills.• Demonstrated success & achievement orientation. • Excellent communication skills.• Negotiation Skills• Strong bias for action & driving results in a high performance environment. • Demonstrated ability to lead from the front. • Excellent relationship skills. • Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.• Exceptionally high motivational levels and needs to be a self starter.• Working knowledge of computers.

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0 - 1 years

1 - 1 Lacs

Nadia, Kolkata

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Role & responsibilities : Collection from customer. Preferred candidate profile - Male candidate with bike. salary- For experience candidates negotiable. For more details call Paritosh @ 9681019761

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0 - 5 years

3 - 8 Lacs

Gurgaon

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Calling to the customers to remind their due date of installment. Reminder calls to delinquent customers who failed to make the EMI payment. Explain the consequences to customer of not paying on time. Provide the options of payment channels for making the payment. Fix appointment for the field collections team if customer asks for collecting payment from home. Follow up with the customers till the payment is received. Ensure that all details of the calls & update on collections is updated on the system as per the process. Desired Profile: 12th Pass Preferably 6 months of relative experience. Clear communication with good convincing skills Should have basic computer knowledge. Typing speed of at least 15 words per minute Willing to work in shift. Who should join? Candidate who is looking to go an extra mile to grow fast. Candidate who is willing to learn best processes / practices in the industry.

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1 - 6 years

3 - 7 Lacs

Bengaluru

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HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact ABHISHEK 9164462369 rivera.abhishek@gmail.com (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Best Regards, ABHISHEK 9164462369 rivera.abhishek@gmail.com Rivera Manpower Services

Posted 2 months ago

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Exploring Collections Jobs in India

The collections job market in India is a growing field with a high demand for professionals who can efficiently manage and recover debts owed to organizations. With the rise of various industries, the need for skilled individuals in collections roles has increased significantly. Job seekers looking to explore opportunities in this sector can find a range of positions across different industries and companies.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These major cities in India actively hire for collections roles across various industries, offering a plethora of opportunities for job seekers.

Average Salary Range

The average salary range for collections professionals in India varies based on experience and expertise. Entry-level positions typically start around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the collections field, a career typically progresses from roles such as Collections Executive to Senior Collections Analyst, Collections Manager, and eventually Collections Director. With experience and skill development, individuals can climb the career ladder and take on more challenging and rewarding roles.

Related Skills

In addition to collections expertise, professionals in this field are often expected to have skills such as:

  • Strong communication and negotiation skills
  • Attention to detail
  • Analytical thinking
  • Knowledge of relevant laws and regulations
  • Proficiency in data management systems

Interview Questions

  • What experience do you have in managing debt collections? (basic)
  • How do you prioritize your collection efforts? (medium)
  • Can you explain the difference between secured and unsecured debt collections? (advanced)
  • How do you handle difficult conversations with debtors? (medium)
  • What strategies do you use to locate debtors who have moved without leaving a forwarding address? (medium)
  • How do you ensure compliance with debt collection laws and regulations? (advanced)
  • Have you ever had to escalate a collection case to legal action? How did you handle it? (medium)
  • What metrics do you use to measure the success of your collection efforts? (basic)
  • How do you stay motivated when dealing with challenging or non-responsive debtors? (basic)
  • Can you walk us through your process for negotiating payment plans with debtors? (medium)
  • How do you handle sensitive information and maintain confidentiality in your role? (basic)
  • What technology tools or software do you use for debt collection purposes? (basic)
  • How do you handle disputes or complaints from debtors regarding their accounts? (medium)
  • Have you ever worked with a debt collection agency? How was your experience? (medium)
  • How do you handle objections from debtors who claim they do not owe the debt? (medium)
  • Can you discuss a challenging debt collection case you successfully resolved? (medium)
  • How do you ensure accuracy and integrity in your collection records and documentation? (basic)
  • What strategies do you use to prevent accounts from reaching delinquent status? (medium)
  • How do you approach debtors who are facing financial hardship and struggling to make payments? (medium)
  • How do you handle high-volume collection cases while maintaining quality and efficiency? (medium)
  • Can you discuss a time when you had to deal with a particularly irate debtor? How did you handle the situation? (medium)
  • How do you keep up-to-date with changes in debt collection laws and regulations? (basic)
  • What do you enjoy most about working in debt collections? (basic)
  • How do you handle rejection or non-payment from debtors without getting discouraged? (basic)

Closing Remark

As you prepare for interviews and explore opportunities in the collections field in India, remember to showcase your skills, experience, and passion for the role. With the right mindset and preparation, you can confidently pursue a rewarding career in collections. Good luck!

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