We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

Role & responsibilities - Candidates will be responsible for the collection/sales of two-wheeler loans and other TTP products, including Personal Loans, Credit Cards, and Group Insurance . Individuals with experience in collections/sales from the BFSI sector The ideal experience level is 6 months to 4 years in collection/sales. Also, open to considering fresh graduates who have a good understanding of the market. Young talent with Ideal candidate age should be 30-32 Years Graduate degree required Preference for immediate joiners Interview process: 2 rounds of interview at Ghatkopar branch. I ndustry Preference - Banks/ NBFC / AMC / Insurance. Offer TAT will be followed 24-48 Hours CTC Max. Upto - 20K in Hand + Incentives + Monthly Payout Working days - 6 Days Working Timing - 9:30-6:30 Preferred candidate profile - Should be graduate Location - Ghatkopar Branch Interested candidates can share your updated CV on this WhatsApp no 8851570515

We are hiring Tele callers for Collection process. Qualification - Graduate must. Basic knowledge of computer. Candidate should be smart and presentable. Language - Bengali & Hindi must(Speaking).English (Average). Candidate should be smart and presentable. Salary - NTH -10286+PF+ESIC+Others incentives. Timing - 10:00a.m-7:00p.m (Monday - Sunday) Week off - One day (In between Monday - Thursday) Male & female both can apply. Job roll - Follow up with customer to pay the EMI. Reminder call for pending EMI. Job location - Dalhousie Payroll - HDB Finance Ltd. Interview Location - Chandni Date -17.05.25 & 19.05.25 Day -Saturday & Monday Timing - 9:45a.m-10:00a.m For more details call Hr Sarmistha @7980952184

Roles and Responsibilities: •Proactively contact customers via phone, email, or in-person visits to follow up on overdue payments. •Maintain accurate and up-to-date records of all collection activities and customer interactions. •Ensure timely recovery of pending payments through consistent follow-ups. •Handle incoming calls and resolve customer inquiries related to outstanding balances in a professional manner. •Collaborate with the finance and field teams to verify and update payment records. •Ensure all collection practices comply with company policies and legal regulations. •Prepare and submit monthly collection reports and performance updates.

Handle outbound customer calls in professional manner Interact with customers over a call with strong communication Engaging with potential and existing customers via phone Keep record of every customer interaction Chaitanya HR - 8019247847 Required Candidate profile Qualification: 12th to Graduate Languages: Telugu, Hindi, Malayalam, Kannada Location: Chennai, Hyderabad, Bangalore Need Immediate joiners Perks and benefits ESI, PF, INCENTIVES AVAILABLE

Job Title: Collection Executive Department: Collections / Recovery Industry: BPO / Call Center Reports To: Team Leader / Collection Manager Roles & Responsibilities: Debt Recovery: Contact customers via calls, emails, or messages to recover pending payments. Follow-up on overdue accounts and ensure timely collection as per the companys policies. Customer Interaction: Handle queries or disputes related to outstanding payments professionally and empathetically. Negotiate payment plans and explain consequences of non-payment when needed. Data Management: Maintain accurate records of customer interactions, payment commitments, and follow-up schedules. Update system records with call outcomes and collection status. Compliance & Process Adherence: Adhere to all regulatory guidelines (such as RBI, DRA certification norms, etc.) and company policies during customer communication. Ensure calls and collections are conducted within the legal and ethical boundaries. Daily/Weekly Reporting: Submit daily collection reports to the Team Leader or Manager. Share updates on challenges faced in collections or defaulters. Target Achievement: Meet or exceed assigned monthly/quarterly collection targets and KPIs. Maintain a high recovery rate with minimal escalations. Customer Profiling: Analyze payment behavior and profile customers based on risk. Identify potential fraud or high-risk accounts and escalate accordingly. Team Coordination: Collaborate with other teams like Customer Service, Legal, or Field Collection Teams for joint resolution where needed. Soft Skills & Call Etiquette: Display patience, persuasion, and professionalism during calls. Handle stressed or angry customers calmly to maintain brand reputation. Preferred Skills & Qualifications: Good communication (Hindi & English) and negotiation skills Basic computer knowledge (Excel, CRM systems) Prior experience in BPO/collections/recovery is an added advantage Ability to handle pressure and meet strict deadlines

Job Description: We are seeking a detail-oriented and proactive AR Follow-up Executive to join our dynamic revenue cycle team. The ideal candidate will be responsible for timely follow-up on outstanding claims with insurance companies to ensure maximum reimbursement. Youll work closely with billing and coding teams to resolve denials, track claims, and reduce aging accounts. Key Responsibilities: Review and analyze unpaid or denied claims. Initiate calls or work on web portals to follow up with insurance companies. Resolve claim discrepancies and ensure proper documentation. Update systems with claim statuses and next action steps. Meet daily and weekly productivity and quality targets Requirements: 1+ year of AR follow-up experience in the US healthcare domain. Strong knowledge of insurance guidelines and denial management. Excellent communication and analytical skills. Familiarity with medical billing software and tools. To apply, call Miss Shahin - 9599818161

Role & responsibilities: Outline the day-to-day responsibilities for this role. Collecting overdues from delinquent customers, ensuring timely deposit of customer funds. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Role & responsibilities Preferred candidate profile

Required Fresher / Experience - Min HSC pass out - Salary: 11,000 TO 16,000 in hand + incentives - Basic Knowledge of computer - Language- Marathi, Hindi, required Average English. - Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- Hsc Pass location :- Kothrud , Pune To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact No :- HR Aishwarya:- 9689518944 Perks and benefits Attractive Incentives and Joining Bonus.

Role & responsibilities Taking care of collection and recovery of Commercial Equipment portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring repossession of asset is done in compliance with standard operating process Preferred candidate profile Graduate with 3 - 4 yrs experience in Cmmercial Vehicle loan collections .

Role & responsibilities 1.Manage & motivate team of 200 operators & 10 TLs. 2.Manage the Collection process for assigned campaign(s)/Portfolio(s) 3.Ensure delivering individual calls target, SLA & KPI 4.Maximize Productivity by increasing Kept/Call, RPC%, PTP%, & Kept% Monitoring calls, Coaching and Feedback, Bottom Quartile Management, Individual Target settings, Weekly and monthly one on ones, Analyzing relevant reports, making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6. To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity. Dialer Knowledge preferred. 7.To supervise the workload of the team, allocating team members to optimize service provision and administrative support across the hours of the operation of the Contact Centre. 8.Attrition, Shrinkage, roster management. 9.Managing PIP (Performance improvement Plan) of the team members Preferred candidate profile Collections, Team Management Skills, Process Management, Rostering, Attrition Management, Shrinkage Control. Multiple Language Preferred ;- English, Tamil, Kannada, Hindi

Hiring For Banking KYC Process -4.50 LPA GGN Grad/UG's/ - Min. 1 Yr. Experience in Banking KYC Process is Must Any Domain NO BE/Btech 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Banking Voice And Chat CS Process -5.80 LPA GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Banking Email And Chat Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

2024, 2025 graduate can apply Direct Banking Voice Process The position involves contacting customers via phone to collect overdue loan payments, negotiating payment plans, & maintaining accurate records of all communication. Contact: 8904334588 Required Candidate profile 2024, 2025 Graduate candidates only Good Communication languages - Kannada & English Immediate joiners preferred

Job Overview: - A Circulation Service Representative is responsible for managing agency relationships, ensuring timely subscription renewals, booking new subscriptions, and maintaining compliance within their designated territory. This role involves addressing distribution issues, following up on collections, and ensuring high renewal and subscription rates. Responsibilities: 1. Agency Visits and Indent Review: • Visit agency points daily to review indents and ensure accuracy and timeliness. 2. Relationship Building: • Address issues such as distribution delays, paper delivery problems, and changes in agency management to maintain strong relationships with agents. 3. Subscription Renewals: • Renew subscriptions expiring within the next 30 days, aiming for a renewal rate of over 60%. 4. New Subscription Bookings: • Book new subscriptions as per target, with a goal of 25 copies. 5. Implementation: • Implement copies promoted by Sales Promoters (SPs) and manage newly booked subscriptions. 6. Collections Follow-Up: • Regularly follow up with agencies to ensure timely collection of dues. • Ensure all outstanding dues are collected promptly. 7. Retention Calls: • Address complaints from readers received via WhatsApp or Call Centre and provide updates on actions taken. 8. ABC Compliance: • Collect required documents such as indent change letters, unsold confirmation letters, bill acknowledgments, and payment confirmation letters to ensure compliance with Audit Bureau of Circulations (ABC) standards. 9. Review and Adjustment: • Review agency deposits and adjust for any shortfalls. 10. Agency Initiation: • Start new agencies where necessary to expand reach. Qualifications: • Intermediate/Bachelor Degree in Business Administration, Marketing, or a related field. • Fresher /Proven experience in sales, customer service, or business development. • Strong relationship-building and problem-solving skills. • Ability to manage multiple tasks and meet targets consistently. • Excellent communication and interpersonal skills. • Knowledge of industry compliance standards (ABC) is a plus. Service Representative Preferred Qualifications: • Experience in the service industry or circulation business. • Proven track record of successfully managing and growing agency networks. Skills: • Relationship management • Sales and subscription management • Compliance and document management • Problem-solving and issue resolution • Strong organizational skills Interested candidates can reach us syed.cb@cielhr.com | 9394368397 Thanks & Regards, Chan Basha Syed

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 4.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Account Receivables / Payment collection process across PAN India & initiate new projects or processes and bring efficiencies on continuous basis. who is good into client follow-up. It will be Traveling role on need basis for Pan India. Required Candidate profile Who is smart and strong communications skills. Pls share CV on sarika.vasdev@provisionconsulting.in

About the job: What do we want to accomplish, and why do we need you? Jio Haptik is an AI leader, having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India's AI market, having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms, including Gartner, G2, Opus Research & more. Recently, Haptik won the award for 'Tech Startup of the Year' in the AI category at the Entrepreneur India Awards 2023 and a gold medal for 'Best Chat & Conversational Bot' at the Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. Ok, you're sold, but what are we looking for in the perfect candidate? Gain complete proficiency in managing billing systems and financial operations with the ability to execute end-to-end billing and collection processes efficiently, including: Key responsibilities: 1. Email Etiquette: Maintain professional and timely communication with both internal and external stakeholders to ensure smooth operations and strong relationships. 2. Building Reports: Create, maintain, and present comprehensive billing and collection reports, ensuring accuracy and consistency. 3. Excel Proficiency: Utilize advanced Excel functions to manage financial data, perform detailed analysis, and generate actionable insights for better decision-making. 4. Contract Interpretation: Possess a deep understanding of client contracts to ensure accurate billing, compliance with terms, and efficient invoicing processes. 5. GST & Tax Knowledge (India-specific): Demonstrate expertise in applying Indian GST and tax regulations to ensure invoicing and collections are fully compliant. 6. Collections and Billing Knowledge: Oversee the complete billing and collections process from invoice generation to payment follow-ups, ensuring timely and accurate handling of financial transactions. 7. Collaboration and Communication: Collaborate with internal teams and communicate effectively with clients to resolve any billing-related concerns or discrepancies. Requirements: 1. A minimum of 1+ year of experience in billing & collections roles. 2. Strong communication skills to ensure professional, clear, and timely email interactions with clients and internal teams. 3. Ability to create accurate and organized billing and collection reports for analysis and decision-making. 4. Advanced knowledge of Excel for managing financial data, performing calculations, and creating reports. 5. Ability to review and interpret client contracts to ensure accurate billing and compliance. 6. Understanding of Indian GST and tax regulations for accurate invoicing and compliance. 7. Comprehensive understanding of the billing and collections process, from invoicing to follow-ups on payments. 8. Experience with Zoho or similar CRM/billing systems is an advantage. Requirements are such a strong word. We don't necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume. More about Haptik- 1. On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal. 2. Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 3. Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024. 4. Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India. 5. Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool . 6. Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Who can apply: Only those candidates can apply who: are from Mumbai only Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-06-13 23:59:59 Other perks: Informal dress code, 5 days a week, Health Insurance, Life Insurance Skills required: Accounting, Tally, MS-Excel, Advanced Excel, English Proficiency (Spoken), Collections and GST About Company: Haptik is one of the world's largest conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of products & tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in design & product, Haptik is truly poised to lead the conversational AI revolution. We are building bots for all sizes of enterprises, big and small - come and join us!

Hiring For Debt Collection (Voice Process) Location: Gurgaon & Noida Salary up to 8.64 LPA for Gurgaon & 5.04 LPA for Noida. Both side cabs 24/7 Shifts Virtual Interviews If Interested Call Shreya 8595050095 Nikhil 9818312193 Required Candidate profile Graduate & Undergraduate with 6 months of experience in Collections, International Sales or Upselling can apply. Excellent Communication is a must.

Roles and Responsibilities Manage loan collection process from start to finish, ensuring timely recovery of outstanding amounts. Identify potential issues and develop strategies for effective debt recovery. Utilize MIS systems to track payment trends and optimize collection processes. Collaborate with internal teams to resolve customer queries and disputes. Analyze data using Excel to identify areas of improvement in the collection process. Location : Chennai Gender : Male Desired Candidate Profile 1-2 years of experience in credit collection, debt recovery, or loan collection. Strong understanding of tele collections, payment collection, and loan recovery procedures. Proficiency in MIS reporting tools and ability to analyze data effectively. Interested candidates can apply. Regards, HR Manager

Follow up with MNC, large Indian & Govt. priority customers for collection of outstanding payments. Handling customer queries Identify payment related discrepancies Manage client relations Working on trackers for Daily/Weekly/ Monthly reporting. Required Candidate profile Handled Domestic B2B Collection Excellent command on pivot, V-look up, Data Handling and excel formulas. Interested candidate please send your profile on -hr1@ggaindia.co.in Perks and benefits Negotiable

Field Collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Field Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Experience in BPO must Experience in banking collection No NBFC experience preferably Credit card collection For more details Contact Shruti - 8826800366