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3.0 - 8.0 years
5 - 8 Lacs
Pune, Bangalore Rural, Bengaluru
Work from Office
Role & responsibilities Job Summary: The Collections Manager will be responsible for overseeing the collections process for business loans. This role involves managing a team of collections officers, developing and implementing strategies to minimize delinquency, and ensuring compliance with regulatory requirements. The ideal candidate will have strong leadership skills, a deep understanding of credit risk management, and a proven track record in collections. Key Responsibilities: Lead and manage the collections team to achieve monthly and quarterly targets. Develop and implement effective collections strategies to minimize delinquency and bad debt. Monitor and analyze collections performance, providing regular reports to senior management. Ensure compliance with all regulatory requirements and company policies. Handle escalated collections cases and negotiate payment plans with borrowers. Collaborate with other departments, such as credit and legal, to resolve complex cases. Conduct regular training and development sessions for the collections team. Maintain accurate records of collections activities and borrower communications. Identify and implement process improvements to enhance efficiency and effectiveness.
Posted 1 month ago
1.0 - 5.0 years
3 - 3 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring For Freshers ! Graduates ! Voice process ! GGN !! 30 k in hand Both Side cabs , 5 day working , 24*7 Shifts , Rotational off Salary :- 24 k in hand + 6 k in hand Process Allowance location :- Gurgaon CAll:-8860576337 Required Candidate profile Graduate can apply only , Need only immediate joiners Excellent communication required only 8860576337 / 9355226337 / 9911567769 / 9560028009
Posted 1 month ago
7.0 - 11.0 years
8 - 12 Lacs
Indore, Jaipur
Work from Office
PaisaBuddy is looking for Sr. Manager / Manager - [RCU/FCU] to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Mumbai Suburban
Work from Office
We are looking for a Debt Collector to join our dynamic team in Mumbai. As part of our collections department, you will be responsible for recovering outstanding debts from customers while maintaining respectful and effective communication. Provident fund
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Arshiya on 7026112000 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Arshiya on 7026112000 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Payment collection from B 2 B customers as per the bills submitted and tracking of pending payment. Visit the Client by prior appointment & inform them about the outstanding dues, if any. Submit the Bill for Payment process. Continue follow ups via Mail, phone & Visit. Maintaining data of all the transactions on with respect to payment collection & outstanding in Excel. Must be willing to travel & visit clients in person for payment follow-ups. Submission of Monthly /Quarterly / Half yearly invoices to customers through email and physical visits & keeping track of the same all the time. Confirmation of the invoices received from customers as per above point. Should be able to do collection follow-up with customers through mails /phones and physical visits. Need to achieve monthly collection target of his customers. Need to visit customers for physical collection of cheques in some cases Preferred candidate profile Must be well versed in MS Excel and Email drafting. Must be willing to travel Interested Candidates can share CV at pooja.gadhe@aryaomnitalk.com
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Poonamallee
Work from Office
Job Title: Collections Officer Company Name: Kinara Capital Job Description: The Collections Officer is responsible for managing the collection process for overdue accounts and ensuring timely payments from clients. This role entails communicating with customers to understand their payment situations and offering suitable solutions to facilitate debt recovery. The Collections Officer will also maintain accurate records of collection efforts and collaborate with the finance team to report on the collections status. Key Responsibilities: - Contact clients via phone, email, or in-person to follow up on overdue accounts. - Negotiate payment plans and settlements to resolve outstanding debts. - Maintain detailed records of all interactions with clients regarding collections. - Analyze customer accounts to determine appropriate collection actions. - Collaborate with other departments to ensure effective debt recovery processes. - Prepare regular reports on outstanding accounts and collection metrics. - Provide excellent customer service while negotiating collections. Skills Required: - Strong communication and negotiation skills. - Ability to build rapport and maintain relationships with clients. - Knowledge of collection laws and regulations. - Proficiency in data entry and management software. - Analytical skills to assess customer situations and devise appropriate strategies. - Strong problem-solving abilities. - Attention to detail and organizational skills. Tools Required: - Customer Relationship Management (CRM) software. - Microsoft Office Suite (Excel, Word, Outlook). - Accounting and finance software. - Communication tools (phone, email, chat platforms). - Reporting and analytics tools.
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Pune, Delhi / NCR, Bengaluru
Work from Office
To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location: Mumbai,Pune,Bengaluru,Hyderabad,Chennai,delhi
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai, Pune, Bengaluru
Work from Office
To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location : - Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai, Pune, Bengaluru
Work from Office
To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location : - Mumbai , Delhi , Pune , Bangalore , Hyderabad , Chennai
Posted 1 month ago
0.0 - 4.0 years
9 - 13 Lacs
Mumbai, New Delhi, Pune
Work from Office
Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Pune, Bengaluru, Delhi / NCR
Work from Office
To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location: Mumbai,Pune,Bengaluru,Hyderabad,Chennai,delhi
Posted 1 month ago
1.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Warm Greetings from Rivera Manpower Services, Hiring: International Voice Process Customer Support Location: Bangalore Shift: US Shifts (Night) Experience: Minimum 1 year in International Voice Process Qualification: Graduate or Undergraduate Joiners: Immediate Joiners Only CTC: upto 7lac Eligibility Criteria: Minimum 1 year experience in international voice support Excellent verbal communication skills in English Willingness to work in rotational US shifts Strong customer handling and problem-solving skills Roles & Responsibilities: Assist international customers over voice calls in a professional and courteous manner Provide timely updates and ensure customer queries are resolved efficiently Adhere to defined AHT (Average Handling Time) and CSAT (Customer Satisfaction) targets Document customer interactions and escalate unresolved issues as needed Maintain high levels of accuracy and empathy during every customer interaction To Apply / Book Your Interview Slot: Call or WhatsApp: 7829336034 / 7829336202 /9986267393
Posted 1 month ago
4.0 - 8.0 years
15 - 30 Lacs
Noida, Gurugram, Bengaluru
Hybrid
Job Title: Credit Card Sr. Risk Analyst Location: Hybrid Model - Bangalore (Preferred)/Gurgaon Job Type: Fulltime Years of Experience - 5+ years Job Summary: The Credit Card Risk Analyst will play a critical role in shaping our risk management strategies and enhancing our product offerings. The ideal candidate will have a strong background in the credit card industry (preferably for US market), with a focus on credit card risk strategy, product development, and financial analytics. This position requires a blend of analytical skills, technical expertise, and strategic thinking to drive projects that improve our risk controls and overall product performance. Key Responsibilities: Develop and implement risk strategies for credit card products, ensuring alignment with business objectives and regulatory requirements. Conduct in-depth financial analytics to assess product performance, identify trends, and recommend actionable insights. Collaborate with cross-functional teams to design and enhance risk controls, ensuring robust governance and compliance. Utilize SQL and Python to extract, manipulate, and analyze large datasets, providing data-driven recommendations to stakeholders. Lead projects focused on product development, risk assessment, and strategic initiatives, ensuring timely delivery and alignment with business goals. Monitor industry trends and regulatory changes to proactively adjust risk strategies and product offerings. Prepare and present findings, reports, and recommendations to senior management and other stakeholders. Qualifications: Bachelor’s degree in Finance, Economics, Data Science, Engineering or a related field; Master’s degree preferred. Minimum of 5 years of experience in the credit card industry, with a focus on risk strategy, product management, or analytics. Strong understanding of risk management principles, financial analytics, and product development processes. Proficient in SQL and Python; experience with data visualization tools (e.g., Tableau, Power BI) is a plus. Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders. Proven ability to work collaboratively in a fast-paced, team-oriented environment.
Posted 1 month ago
3.0 - 8.0 years
7 - 15 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Experience - 3 - 7years Location - Chennai Awfis OMR 1 (111,Rajiv Gandhi Road, Old, Mahabalipuram Road, OMR, Kottivakkam, Chennai, Tamil Nadu 600041). Work Mode - Hybrid Interview Process - Test + R1 + R2 + Client Round (One round F2F is mandatory) Note - We are conducting F2F drive on 11th & 12th July at Chennai Location after clearing Test + R1 round. Job Description - Experience : The candidate should have experience with design and development in Java. Experience in multithreading, algorithm, data-structure, database and collection is mandatory. Requirements: Very strong core Java/Spring developer Decent experience in implementing observability (monitoring/alerts) for Java apps Capable of working with scripting languages. Skills Required: Java, Core Java, Data Structures, OOPS, Multithreading, Algorithms, Collection Framework, Java/J2EE, Hibernate, Spring, Spring Boot, Microservices, Restful Services ,SQL.
Posted 1 month ago
0.0 - 2.0 years
1 - 2 Lacs
Thiruvananthapuram
Work from Office
Role & responsibilities This role involves providing excellent customer service, addressing customer needs, and promoting the company's products and services Identifying and pursuing new business opportunities with potential clients Providing financial advice and recommending appropriate banking products. Maintaining accurate and up-to-date client records and interactions Contacting customers and informing them of their overdue debts and attempt to collect payment from the debtors. Maintaining customer payment records Preferred candidate profile Candidate willing for Sales and sales promotion invited Two wheeler with Driving License mandatory Candidates willing to travel can also apply
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Chennai
Work from Office
About Company: Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other. We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities. Role & responsibilities 1.Perform inbound & Outbound Customer calls . 2. Explaining about Credit and Cibil Score to the customer. 3 . Understand credit concerns customers have when their loan or credit card gets rejected . 4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus . Preferred candidate profile 1. Hindi is Mandatory Perks and benefits 1. No Night Shift ( Only General shift 9:30am -6:30 pm) 2. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000) 3. Providing DRA Certification 4. Half Yearly Increment & Annual Increment 3. Salaries paid on time 4. Freshers will be preferred Interested Candidates share your resume to : Monica - 9790850988 E- Mail ID : monica@creditmantri.com
Posted 1 month ago
6.0 - 10.0 years
6 - 10 Lacs
Pune
Work from Office
Role & responsibilities Team management Customer management Strong understanding of end to end cycle of Accounts Receivable (Invoice Billing, Cash Application, Collection, Credit Management and Dispute Management) Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately Ensure compliance to all SLA and KPI targets Conducting review meetings with Team and external stakeholders Ensure compliance to quality and audit requirements Manage resource requirements Identify process gaps and improvement opportunities Handle internal reporting, adherence to SLAs Handle quality control and audits Handle all administrative challenges Manage escalations Prepare dashboards for performance metrics, service levels Exceed daily / weekly / monthly targets on Teams TAT and Accuracy Support team with AR domain knowledge as and when required Track exceptions and forward to relevant stakeholders for resolution Review queries and resolve from system Identify process gaps Engage in Lean, Six Sigma projects to enhance process performance Drive transformation for process improvement. Simplification, automation Participate in all strategic decision with the customer Addon Requirements B.Com (Commerce Graduate) Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Good to have 1. M.Com/Post Graduate degree in Finance or Accounting 2. 7-10 years of professional experience in Accounts Receivables 3. Good understanding of Finance and accounting processes. 4. Knowledge of various ERPs- SAP, MS Office, Advanced Excel
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Chennai, Vellore, Thiruvallur
Work from Office
Role & responsibilities: Identify and follow up with customers who have missed payments on HL and LAP accounts Visit customers for field collections and ensure dues are collected within the defined timelines Maintain proper documentation of follow-ups, payments collected, and customer interactions Escalate chronic defaulters to the branch manager or collections head Coordinate with legal and recovery teams when necessary Report daily collection activities and updates to the branch Preferred candidate profile : Minimum qualification: Graduate in any discipline 0.6 Months 3 years of experience in collections/recovery (preferably in financial services or NBFCs) Must be familiar with loan products like HL ,LAP and MFI Strong interpersonal and negotiation skills Should be comfortable with fieldwork and travel within Chennai Basic knowledge of MS Office and reporting tools Perks and benefits: Attractive Salary + Incentives + Other benefits as per company norms. Further details you can call / send your resume on Whats App @9789354785 (Manikhandan HR )
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Roles and Responsibilities I. He will physically visit the properties assigned to complete property onboarding, tenant search, tenant move in/out II. Physically visit to monitor the maintenance work performed by vendors. Ensure quality delivery III. Prepare inspection reports of the property using Housewise App. IV. Ensure that the tenants of high quality are found within timelines and that the property does not remain vacant. V. He will manage the operations with efficiency and be expected to work independently and without oversight. VI. Be able to work with different but ever changing priorities as per instructions from managers. Desired Candidate Profile Desirable but not mandatory 2 - 10 years of experience working in an operations role. I.Experience in managing operations in logistics/fulfillment/service delivery/supply chain/banking/financial/e-commerce/telecom/manufacturing domain will be preferred. II.Candidate should be good in communication skills. II.Candidate must be comfortable with travelling within the city and should own a two- wheeler. IV.Ability to multi-task and work in a high-pressure environment. V.Candidate should be available for full-time. No part-timers will be considered. VI.Result-oriented with a high sense of ownership. VII.Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions. VIII.High attention to detail and proven ability to manage multiple, competing priorities simultaneously. Perks and Benefits Rs. 18000-22000 per month + Travelling Allowance+ Incentives + Medical insurance Interested candidates kindly contact Minal 9650326302 hr@housewise.in
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Vapi, Kamrej, Surat
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Bharuch, Anand, Vadodara
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Bhavnagar, Bhuj, Gandhidham
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Jamnagar, Junagadh, Rajkot
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Mehsana, Gandhinagar, Ahmedabad
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 1 month ago
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