Job Title: Collection Executive Department: Collections / Recovery Industry: BPO / Call Center Reports To: Team Leader / Collection Manager Roles & Responsibilities: Debt Recovery: Contact customers via calls, emails, or messages to recover pending payments. Follow-up on overdue accounts and ensure timely collection as per the companys policies. Customer Interaction: Handle queries or disputes related to outstanding payments professionally and empathetically. Negotiate payment plans and explain consequences of non-payment when needed. Data Management: Maintain accurate records of customer interactions, payment commitments, and follow-up schedules. Update system records with call outcomes and collection status. Compliance & Process Adherence: Adhere to all regulatory guidelines (such as RBI, DRA certification norms, etc.) and company policies during customer communication. Ensure calls and collections are conducted within the legal and ethical boundaries. Daily/Weekly Reporting: Submit daily collection reports to the Team Leader or Manager. Share updates on challenges faced in collections or defaulters. Target Achievement: Meet or exceed assigned monthly/quarterly collection targets and KPIs. Maintain a high recovery rate with minimal escalations. Customer Profiling: Analyze payment behavior and profile customers based on risk. Identify potential fraud or high-risk accounts and escalate accordingly. Team Coordination: Collaborate with other teams like Customer Service, Legal, or Field Collection Teams for joint resolution where needed. Soft Skills & Call Etiquette: Display patience, persuasion, and professionalism during calls. Handle stressed or angry customers calmly to maintain brand reputation. Preferred Skills & Qualifications: Good communication (Hindi & English) and negotiation skills Basic computer knowledge (Excel, CRM systems) Prior experience in BPO/collections/recovery is an added advantage Ability to handle pressure and meet strict deadlines

Job Description: We are seeking a detail-oriented and proactive AR Follow-up Executive to join our dynamic revenue cycle team. The ideal candidate will be responsible for timely follow-up on outstanding claims with insurance companies to ensure maximum reimbursement. Youll work closely with billing and coding teams to resolve denials, track claims, and reduce aging accounts. Key Responsibilities: Review and analyze unpaid or denied claims. Initiate calls or work on web portals to follow up with insurance companies. Resolve claim discrepancies and ensure proper documentation. Update systems with claim statuses and next action steps. Meet daily and weekly productivity and quality targets Requirements: 1+ year of AR follow-up experience in the US healthcare domain. Strong knowledge of insurance guidelines and denial management. Excellent communication and analytical skills. Familiarity with medical billing software and tools. To apply, call Miss Shahin - 9599818161

Role & responsibilities: Outline the day-to-day responsibilities for this role. Collecting overdues from delinquent customers, ensuring timely deposit of customer funds. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Role & responsibilities Preferred candidate profile

Required Fresher / Experience - Min HSC pass out - Salary: 11,000 TO 16,000 in hand + incentives - Basic Knowledge of computer - Language- Marathi, Hindi, required Average English. - Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- Hsc Pass location :- Kothrud , Pune To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact No :- HR Aishwarya:- 9689518944 Perks and benefits Attractive Incentives and Joining Bonus.

Role & responsibilities Taking care of collection and recovery of Commercial Equipment portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring repossession of asset is done in compliance with standard operating process Preferred candidate profile Graduate with 3 - 4 yrs experience in Cmmercial Vehicle loan collections .

Role & responsibilities 1.Manage & motivate team of 200 operators & 10 TLs. 2.Manage the Collection process for assigned campaign(s)/Portfolio(s) 3.Ensure delivering individual calls target, SLA & KPI 4.Maximize Productivity by increasing Kept/Call, RPC%, PTP%, & Kept% Monitoring calls, Coaching and Feedback, Bottom Quartile Management, Individual Target settings, Weekly and monthly one on ones, Analyzing relevant reports, making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6. To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity. Dialer Knowledge preferred. 7.To supervise the workload of the team, allocating team members to optimize service provision and administrative support across the hours of the operation of the Contact Centre. 8.Attrition, Shrinkage, roster management. 9.Managing PIP (Performance improvement Plan) of the team members Preferred candidate profile Collections, Team Management Skills, Process Management, Rostering, Attrition Management, Shrinkage Control. Multiple Language Preferred ;- English, Tamil, Kannada, Hindi

2024, 2025 graduate can apply Direct Banking Voice Process The position involves contacting customers via phone to collect overdue loan payments, negotiating payment plans, & maintaining accurate records of all communication. Contact: 8904334588 Required Candidate profile 2024, 2025 Graduate candidates only Good Communication languages - Kannada & English Immediate joiners preferred

Job Overview: - A Circulation Service Representative is responsible for managing agency relationships, ensuring timely subscription renewals, booking new subscriptions, and maintaining compliance within their designated territory. This role involves addressing distribution issues, following up on collections, and ensuring high renewal and subscription rates. Responsibilities: 1. Agency Visits and Indent Review: • Visit agency points daily to review indents and ensure accuracy and timeliness. 2. Relationship Building: • Address issues such as distribution delays, paper delivery problems, and changes in agency management to maintain strong relationships with agents. 3. Subscription Renewals: • Renew subscriptions expiring within the next 30 days, aiming for a renewal rate of over 60%. 4. New Subscription Bookings: • Book new subscriptions as per target, with a goal of 25 copies. 5. Implementation: • Implement copies promoted by Sales Promoters (SPs) and manage newly booked subscriptions. 6. Collections Follow-Up: • Regularly follow up with agencies to ensure timely collection of dues. • Ensure all outstanding dues are collected promptly. 7. Retention Calls: • Address complaints from readers received via WhatsApp or Call Centre and provide updates on actions taken. 8. ABC Compliance: • Collect required documents such as indent change letters, unsold confirmation letters, bill acknowledgments, and payment confirmation letters to ensure compliance with Audit Bureau of Circulations (ABC) standards. 9. Review and Adjustment: • Review agency deposits and adjust for any shortfalls. 10. Agency Initiation: • Start new agencies where necessary to expand reach. Qualifications: • Intermediate/Bachelor Degree in Business Administration, Marketing, or a related field. • Fresher /Proven experience in sales, customer service, or business development. • Strong relationship-building and problem-solving skills. • Ability to manage multiple tasks and meet targets consistently. • Excellent communication and interpersonal skills. • Knowledge of industry compliance standards (ABC) is a plus. Service Representative Preferred Qualifications: • Experience in the service industry or circulation business. • Proven track record of successfully managing and growing agency networks. Skills: • Relationship management • Sales and subscription management • Compliance and document management • Problem-solving and issue resolution • Strong organizational skills Interested candidates can reach us syed.cb@cielhr.com | 9394368397 Thanks & Regards, Chan Basha Syed

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 4.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Account Receivables / Payment collection process across PAN India & initiate new projects or processes and bring efficiencies on continuous basis. who is good into client follow-up. It will be Traveling role on need basis for Pan India. Required Candidate profile Who is smart and strong communications skills. Pls share CV on sarika.vasdev@provisionconsulting.in

About the job: What do we want to accomplish, and why do we need you? Jio Haptik is an AI leader, having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India's AI market, having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms, including Gartner, G2, Opus Research & more. Recently, Haptik won the award for 'Tech Startup of the Year' in the AI category at the Entrepreneur India Awards 2023 and a gold medal for 'Best Chat & Conversational Bot' at the Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. Ok, you're sold, but what are we looking for in the perfect candidate? Gain complete proficiency in managing billing systems and financial operations with the ability to execute end-to-end billing and collection processes efficiently, including: Key responsibilities: 1. Email Etiquette: Maintain professional and timely communication with both internal and external stakeholders to ensure smooth operations and strong relationships. 2. Building Reports: Create, maintain, and present comprehensive billing and collection reports, ensuring accuracy and consistency. 3. Excel Proficiency: Utilize advanced Excel functions to manage financial data, perform detailed analysis, and generate actionable insights for better decision-making. 4. Contract Interpretation: Possess a deep understanding of client contracts to ensure accurate billing, compliance with terms, and efficient invoicing processes. 5. GST & Tax Knowledge (India-specific): Demonstrate expertise in applying Indian GST and tax regulations to ensure invoicing and collections are fully compliant. 6. Collections and Billing Knowledge: Oversee the complete billing and collections process from invoice generation to payment follow-ups, ensuring timely and accurate handling of financial transactions. 7. Collaboration and Communication: Collaborate with internal teams and communicate effectively with clients to resolve any billing-related concerns or discrepancies. Requirements: 1. A minimum of 1+ year of experience in billing & collections roles. 2. Strong communication skills to ensure professional, clear, and timely email interactions with clients and internal teams. 3. Ability to create accurate and organized billing and collection reports for analysis and decision-making. 4. Advanced knowledge of Excel for managing financial data, performing calculations, and creating reports. 5. Ability to review and interpret client contracts to ensure accurate billing and compliance. 6. Understanding of Indian GST and tax regulations for accurate invoicing and compliance. 7. Comprehensive understanding of the billing and collections process, from invoicing to follow-ups on payments. 8. Experience with Zoho or similar CRM/billing systems is an advantage. Requirements are such a strong word. We don't necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume. More about Haptik- 1. On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal. 2. Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 3. Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024. 4. Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India. 5. Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool . 6. Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Who can apply: Only those candidates can apply who: are from Mumbai only Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-06-13 23:59:59 Other perks: Informal dress code, 5 days a week, Health Insurance, Life Insurance Skills required: Accounting, Tally, MS-Excel, Advanced Excel, English Proficiency (Spoken), Collections and GST About Company: Haptik is one of the world's largest conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of products & tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in design & product, Haptik is truly poised to lead the conversational AI revolution. We are building bots for all sizes of enterprises, big and small - come and join us!

Hiring For Debt Collection (Voice Process) Location: Gurgaon & Noida Salary up to 8.64 LPA for Gurgaon & 5.04 LPA for Noida. Both side cabs 24/7 Shifts Virtual Interviews If Interested Call Shreya 8595050095 Nikhil 9818312193 Required Candidate profile Graduate & Undergraduate with 6 months of experience in Collections, International Sales or Upselling can apply. Excellent Communication is a must.

Roles and Responsibilities Manage loan collection process from start to finish, ensuring timely recovery of outstanding amounts. Identify potential issues and develop strategies for effective debt recovery. Utilize MIS systems to track payment trends and optimize collection processes. Collaborate with internal teams to resolve customer queries and disputes. Analyze data using Excel to identify areas of improvement in the collection process. Location : Chennai Gender : Male Desired Candidate Profile 1-2 years of experience in credit collection, debt recovery, or loan collection. Strong understanding of tele collections, payment collection, and loan recovery procedures. Proficiency in MIS reporting tools and ability to analyze data effectively. Interested candidates can apply. Regards, HR Manager

Field Collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Field Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Experience in BPO must Experience in banking collection No NBFC experience preferably Credit card collection For more details Contact Shruti - 8826800366

Team Lead - Chat Process (Repayments) Opportunity: We are seeking a proactive and experienced Team Leader to oversee our chat- based collections team. The ideal candidate will be responsible for managing a team of specialists focused on driving repayments and managing delinquent accounts through non-voice communication channels. This role requires a blend of leadership, analytical skills, and a deep understanding of collections processes. Roles and responsibilities: Team Management: Supervise and guide a team of chat specialists handling collections. Should have a clear understanding of team and associate level metrics related to chat. Conduct regular performance evaluations and provide constructive feedback. Process Optimization: Develop and implement strategies to enhance the efficiency and effectiveness of the chat collections process. Collaborate with other departments to streamline workflows and improve overall collections performance. Training and Development: Identify training needs and organize sessions to enhance team capabilities. Stay updated with industry best practices and integrate them into the team operations. Compliance and Quality Assurance: Ensure all collection activities comply with relevant regulations and company policies. Conduct regular quality checks to maintain high standards of customer interactions. Reporting and Analysis: Generate and analyze reports on key performance metrics, including the number of chats handled, response times, and resolution rates. Track collection effectiveness by analyzing key metrics such as Promise-to-Pay (PTP), Kept Rate, and other relevant collection parameters to optimize resolution rates and drive performance. Use data-driven insights to identify trends, optimize chat strategies, and improve agent productivity. Provide regular updates to management on team performance and recommend actionable improvements. Qualifications: Bachelors degree in Business, Finance, or a related field. Minimum of 3-5 years of experience in collections or a related field, with at least 2 years in a supervisory role. Proven experience in managing non-voice communication channels, particularly chat- based processes. Strong understanding of collections practices, and regulations. Excellent communication and interpersonal skills. Proficiency in data analysis and reporting tools. Office Address: FPLHQ, Westbay, Shambhu Vihar Society, Pallod Farms II, Baner, Pune, Maharashtra 411045

Roles and Responsibilities Manage collection activities, including visits to customers' homes for loan repayment. Ensure timely recovery of loans from customers through effective communication and negotiation skills. Maintain accurate records of collections, updates, and customer interactions using our software system. Identify potential issues with loan disbursements and escalate them to senior management as needed. Collaborate with internal teams to resolve customer queries and concerns related to loan repayments. Interested candidates can share their cv to swati.bihani@wonderhfl.com/careers@wonderhfl.com

Objective: To supervise and manage the Tele Collections along with field intervention for multiple agencies at zonal level. Define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals. Role & responsibilities 1.Responsible for Tele Collections performance along with field intervention at zonal level managing multiple agencies 2. Implement & Monitor overall business strategy 3. Drive various process targets to achieve business goals 4. Responsible for pre-due collections and contracts till 180 DPD 5. Ensure higher resolution and lower delinquency flowing to next bucket 6. Provide feedback and recommendations to drive process improvement and cost efficiency 7. Monitor and provide recommendations for calling and dialer strategy 8. Ensure the center is appropriately rostered with shrinkage below specified threshold 9. Ensure the center is aligned to departmental culture and methodology 10. Liaison with support functions to improve team performance 11. Deliver high customer experience with minimum complaints 12. Provide timely communication regarding forecasting and planning of manpower and other infrastructure 13. Ensure learning and development, career progression, employee engagement initiatives aimed at reducing attrition 14. Align efforts to mentor and groom talent at levels below 15. Drive performance management 16. Conduct periodic performance reviews of direct reports and levels below through effective feedback Preferred candidate profile Experience in tele Collection/Recoveries Unsecured product Strong team Management Managing portfolio size of ~ 1000cr+

1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero- calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Sales Officer – Food Service Functional Reporting: Area Sales Manager - FS Administrative Reporting: Area Sales Manager - FS Location: XXXXXX Role Purpose: This role is responsible to drive Primary and Secondary in Food Service (HoReCa) Channel in the assigned territory. Key Accountabilities/ Responsibilities: 1. Financial: Responsible to drive Primary Sales in RDS and Secondary Sales in Markets assigned. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Responsible for ensuring adequate stock levels at RDS point as per Company guidelines. 2. Customer: Identify potential Foodservice towns and appoint RDS in those towns where Zydus does not have presence fostering new business development. Manage the Distribution of Zydus Wellness products supported by a team of RDS / PSM / ADI who cater to the customers in these markets. Meet and build strong connect with Institutional customers such as Star Hotels, Restaurants, Bakery, Caf’s etc on a daily basis for sales of Zydus products. Build relationship and interact with F&B Managers, Purchase Managers and Chefs of various Food Service Channels. Identify requirements of Food Service accounts, acquire by conducting demonstration/ sampling of Zydus products and ensure regular supplies through RDS. Identify opportunities in alternative Institutional channels for Zydus products, eg. Schools, Corporate Canteens etc. 3 3. Process: Coordinate with RDS & Branch team for commercials such as Collections, Claims etc. Appraise the organisation on regular intervals about the Competitor activities such as New Products / Packs, Schemes etc. Gather data on Competitor pricing, Sales, Customer base etc and analyse sales data and past trends on a continuous basis. 4. People: Manage and Develop, RDS, Pilot Sales Man, Account Development In-charge creating a high performing team. Address and hand-hold Third Party resource query resolutions. Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new accounts. Client Acquisition and Retention: Identifying and acquiring new clients while maintaining and strengthening relationships with existing clients in the industry. Market Penetration and Expansion: Expanding the company’s presence in the sector by targeting new geographic areas, market segments, or product lines. Customer Relationship Management: Building and nurturing strong relationships with key decision-makers and influencers in the sector to drive repeat business and customer loyalty. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and services, and effectively promoting these to meet the specific needs of the market. Order Management and Coordination: Ensuring accurate order processing, timely delivery, and coordination with the logistics and supply chain teams to meet customer expectations. Key Interactions: Area Sales Manager Zonal Sales Manager Branch Commercial Manager Branch Logistics Manager 4 Business Process Associate Channel Business Partner (RDS) Pilot Sales Man / Account Development In-charge Key Dimensions: Individual Contributor Educational Qualifications: Graduate / MBA Preferred Experience (Type & Nature): Minimum 2 to 3 years of experience in handling Institutional sales preferably in FMCG with good communication skills in English and regional language. Functional Competencies Good Knowledge and understanding of Institutional Sales Sound Knowledge of Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & oral communication

Roles and Responsibilities Manage collection activities, including visits to customers' homes for loan repayment. Ensure timely recovery of loans from customers through effective communication and negotiation skills. Maintain accurate records of collections, updates, and customer interactions using our software system. Identify potential issues with loan disbursements and escalate them to senior management as needed. Collaborate with internal teams to resolve customer queries and concerns related to loan repayments. Interested candidates can share their cv to swati.bihani@wonderhfl.com/careers@wonderhfl.com

1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero- calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Sales Officer – General Trade Functional Reporting: Area Sales Manager - GT Administrative Reporting: Area Sales Manager - GT Location: XXXXXX Role Purpose: This role is responsible for driving growth in Primary and Secondary sales in General Trade Channel in the assigned territory and requires a positive approach in managing and implementing sales strategies, market executions and achieving sales targets. Key Accountabilities/ Responsibilities: 1. Financial: Responsible to drive Primary Sales in RDS and Secondary Sales in Markets assigned. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Responsible for ensuring adequate stock levels at RDS point as per Company guidelines. 2. Customer: Identify and expand distribution in the assigned territory. Execute the distribution of Zydus Wellness products supported by a team of RDS , DSR who cater to the customers in these markets. Meet and build strong connect with outlets on regular basis for sales of Zydus products. Conceptualize and execute Company Programs for sustained business growth in the assigned territory. 3. Process: Coordinate with RDS & Branch team for commercials such as Collections, Claims etc. Appraise the organisation on regular intervals about the Competitor activities such as New Products / Packs, Schemes etc. Gather data on Competitor pricing, Sales, Customer base etc and analyse sales data and past trends on a continuous basis. 3 4. People: Identify, Motivate and Develop, RDS, DSR and create a high performing team. Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new outlets. Market Penetration and Expansion: Expanding the company’s presence in the market by targeting new geographic areas, market segments, or product lines. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and benefits, and effectively distribute them to meet the specific needs of the market. Training & Support: Provide training and support to DSR and RDS on product features, benefits, company programs, ways of working to improve productivity and earnings. Key Interactions: Area Sales Manager Zonal Sales Manager Branch Commercial Manager Branch Customer Marketing Manager Branch Logistics Manager Business Process Associate Channel Business Partner (RDS) Distributor Sales Representative Key Dimensions: Individual Contributor Educational Qualifications: Graduate / MBA Preferred 4 Experience (Type & Nature): Minimum 2 to 3 years of experience in handling General Trade sales preferably in a FMCG with good knowledge of Sales Force Automation. Functional Competencies Good Knowledge and understanding of General Trade Sales Sound Knowledge of Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & oral communication

Roles and Responsibilities Manage a team responsible for collection of outstanding receivables from customers. Oversee debt recovery operations, including field collections and legal action when necessary. Develop and implement strategies to improve customer relationships and reduce delinquencies. Analyze financial data to identify trends and areas for improvement in the collections process. Ensure compliance with regulatory requirements and internal policies related to collections.

We are inviting applications for the role of SR. Manager, Order to Cash We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of ~50to 100 people. Responsibilities In this role, you'll be responsible for all the activities related to O2C domain Validate the Purchase Order (PO) requests from to bill the order Investigate discrepancies in the PO and invoices with disputes Manage Order to Cash related to collections and dispute management, implement & adhere to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications B.Com graduation (MBA – Finance preferred) Relevant work experience in Order to Cash Preferred qualifications Very Good Written and Verbal Communication skills Proficient in MS Office applications, especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage

We are inviting applications for the role of Assistant Manager, Order to Cash We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player Responsibilities In this role, you'll be responsible for all the activities related to O2C domain Validate the Purchase Order (PO) requests from to bill the order Investigate discrepancies in the PO and invoices with disputes Manage Order to Cash related to collections and dispute management, implement & adhere to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications B.Com graduation (MBA – Finance preferred) Relevant work experience in Order to Cash Preferred qualifications Very Good Written and Verbal Communication skills Proficient in MS Office applications, especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage