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3.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam working and co-ordinationCustomer service mindset Qualification Any Graduation

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7.0 - 11.0 years

2 - 6 Lacs

Gurugram

Work from Office

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Knowledge of collection toolsKnowledge of current technologies in OTC domain Roles and Responsibilities: Good Verbal Communication SkillsStrong understanding of collection and dispute management processReady to work in night shiftsStrong Written CommunicationMS OfficeProblem Solving attitudeTeam managementAnalytical skillClient and other stakeholder managementLogical reasoning and thought processProcess transition experienceManagement of SLA and KPIsProcess control and complianceCustomer service mindset Qualification Any Graduation

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0.0 - 5.0 years

2 - 7 Lacs

Pollachi, Tiruppur, Salem

Work from Office

To manage & resolve vendor requirements & queries Identify and escalate issues to supervisors Build sustainable relationships with vendors through open and interactive communication. Convince, convert and onboard the leads by providing necessary information about our services. To provide on time, service-related information to Vendors Document all call information according to standard operating procedures Ability to respond to vendor queries in a timely and qualitative manner Analyzing the process & suggest streamlining of processes as and when required Qualifications and Skills Any degree 0-5 years of work experience in a relevant field / retail sales / e-commerce, etc Knowledge of customer-vendor relationship & practices Excellent typing skills Superior listening, verbal, and written communication skills (Tamil and English) Ability to handle the stressful situation appropriately Lead Conversion & Convincing skills

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3.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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3.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for NANA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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3.0 - 8.0 years

2 - 4 Lacs

Vijayawada, Visakhapatnam

Work from Office

Role & responsibilities Taking care of collection and recovery in Consumer Durable portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. No delay in deposition. Preferred candidate profile Graduate 3 - 4 yrs experience in consumer durable Good communication and pleasing personality. High level of Self Drive/Enthusiasm. Intrested Candidate can share your CV through vignesh.rs@hdbfs.com

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1.0 - 6.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Job Title: OTC Cash Applications/Collections & Credit Management Analyst Location: Bangalore Experience: 1-7 years Job Description: We are looking for a skilled professional to manage end-to-end Order to Cash (OTC) operations, with a focus on Cash Applications , Collections , and Credit Management . The role involves ensuring timely cash posting, effective collections, and managing customer credit risk. Key Responsibilities: Accurately process and apply incoming payments ( cash application ) Investigate and resolve unapplied or disputed payments Perform customer account reconciliations Execute proactive collections and follow-up on overdue accounts Assess customer creditworthiness and establish credit limits Monitor credit exposure and support periodic credit reviews Collaborate with sales and customer service teams to resolve disputes Requirements: Strong understanding of OTC processes , especially cash application , collections , and credit management Experience with ERP systems (e.g., SAP, Oracle) Excellent communication, analytical, and stakeholder management skills

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0.0 - 1.0 years

0 - 0 Lacs

Bengaluru

Work from Office

Carries out tasks requiring physical presence at various locations. Customer service Reporting performance metrics Route Following Deliverable Collection and Submission Perks and benefits 2.75 Rps /KM Convenience Fee Retention Bonus- 1000

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Role & responsibilities Urgent requirement For International Voice Process...! Contact HR (Nisha) - 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha Patel 9573024464 Preferred candidate profile

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5.0 - 10.0 years

8 - 13 Lacs

Kalburagi, Mysuru

Work from Office

Skillventory is mandated to hire for the role of Area Receivable Manager HL&LAP with a leading Small Finance Bank. Job Title Area Receivable Manager HL&LAP Location #Mysore #Gulberga #Kalburagi #Mysuru Bachelors degree in Business Administration, Finance, or related field Relevant certifications in recovery, collection Minimum 4+ years of experience in HL & LAP loan Collection or recovery with multiplle branches and team handling exeperince must Ravi Kumar Sharma +91 7489933146 (WhatsApp) ravikumar.sharma@skillventory.com #secured loan #areareceivablemanager #collections #loanrecovery #recoverymanager #hiringnow #jobsearch #microloans #financejobs #mysore #skillventory #bankingcareers #smallfinancebank #careeropportunity #recruitment #karnataka #apt #south #collection #recovery

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0.0 - 5.0 years

3 - 7 Lacs

Pune

Work from Office

Greeting from Leader Board HR Solutions ! We have an urgent requirements for Jr. Java developer in Fintech Company(Banking product based) @ Onrole JOb Qualification - BE/B.tech Experience - 0 to 5yr CTC - Upto 10LPA Job location- Baner, Pune Notice period- Immediate or max 30days Interview Mode- face to face(No virtual rounds) Note - C-DAC course is mandatory for upto 0 to 2yr exp candidates Note - Its 5days office job JD- 1.Developing system functionality in various languages/technologies. 2.Familiarity with different software development methodologies. 3.Sound conceptual and working knowledge of database systems and SQL. 4.Experience with software engineering tools, test driven development, version control system. 5. Knowledge of interactive applications, design patterns, best practices and widely used industry frameworks such as JPOS and Angular JS will be an added advantage 6 Banking/Payment domain experience will advantage Interested candidates can share cv along with below details on Leaderboardhr2@gmail.com or can call on 9066068376(Please share cv on whats up urgently) Total yr of experience- Relevant Experience- Do You have exp into Banking domain/NPCI - Current salary- Expected salary- Any offer in hand - Notice period- Current location - Are you ready to attend face to face interview - Regards, Bhavesh kr HR-Manager Leader Board HR Solutions

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1.0 - 6.0 years

2 - 2 Lacs

Chennai

Work from Office

Contact clients via phone to follow up on overdue accounts. Negotiate payment plans and settlements to resolve outstanding debts. Maintain detailed records of all interactions with clients regarding collections. contact: 7670930750 Required Candidate profile DRA Certificate Mandatory Good communication skills must Minimum 1 year tele collection experience must immediate joiners preferred Perks and benefits PF, ESI

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1.0 - 4.0 years

2 - 3 Lacs

Jaipur

Work from Office

PODDAR GROUP OF INSTITUTIONS is looking for Field Investigator to join our dynamic team and embark on a rewarding career journey Data Collection: Conduct field surveys and interviews to gather primary data. Administer questionnaires and conduct structured or semi-structured interviews with research participants. Ensure the accuracy and completeness of data collected. Documentation: Maintain detailed records of all field activities, including participant information, interviews conducted, and any challenges encountered. Compile and organize collected data in a systematic manner. Data Analysis Support: Assist in the coding and categorization of collected data. Provide support in the initial stages of data analysis, including data cleaning and preparation. Community Engagement: Establish rapport with the local community and research participants. Address any concerns or queries from participants regarding the research project. Reporting: Prepare regular progress reports on field activities. Collaborate with the research team to contribute to interim and final project reports. Quality Assurance: Ensure the quality and reliability of data through rigorous adherence to research protocols and ethical standards. Report any deviations or challenges encountered during data collection. Coordination: Collaborate with the project coordinator, principal investigator, and other team members to ensure smooth project implementation. Participate in regular team meetings and training sessions.

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1.0 - 2.0 years

1 - 2 Lacs

Rupnagar

Work from Office

IET Bhaddal Technical Campus, Ropar is looking for LAB TECHNICIAN to join our dynamic team and embark on a rewarding career journey Assist with testing and calibrating lab equipment in preparation for specific tasks Analyze retrieved data and prepare reports for laboratory management Experience in data collection and interpretation as well as the storage and retrieval of samples in a laboratory setting.

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Location: AMR Tech Park, Hosur Road, Honasandra, Bangalore Work Mode: Work from Office Working Days: 5 Days a Week Week Offs: Saturday & Sunday Fixed Off Shifts: Rotational Shifts Salary Details Freshers: 21,000 Take-Home Experienced Candidates: Up to 28,000 Take-Home (Based on relevant BPO experience) Incentives: Performance-based (as per process policy) Transport Facility 2-Way Cab Service within company-defined radius Eligibility Criteria Qualification: Open to both Graduates & Undergraduates Experience: Freshers can apply Prior experience in International Voice Process is a plus Skills Required: Excellent English verbal communication Active listening and customer handling Adaptability to rotational shifts Basic computer & CRM navigation skills Interview Process 1 HR Screening 2 VNA Round 3 Operations Round For More Details Call HR Zaan- 6360065418 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 3.0 years

0 - 1 Lacs

Medinipur, Jhargram

Work from Office

Roles and Responsibilities Manage field collections by visiting customers, taking payments, and recovering outstanding amounts. Conduct on-the-spot verification of customer details and update records accordingly. Ensure timely submission of daily/monthly reports to seniors as required. Maintain accurate records of all interactions with customers and transactions. Identify potential issues during visits and escalate them to senior team members. Share your CV on WhatsApp- 9892633873

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Medwin-6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 6.0 years

0 - 0 Lacs

mumbai city, thane

On-site

Job Title:* 3rd Party Collection Agent (US Market) Job Description: We're hiring experienced collection agents for our US market operations! You'll work on 3rd party collections across multiple lines of business, including: - Medical billing collections - Credit card collections - Legal collections Requirements: - 1st or 3rd party collection experience in the US market - Immediate joiners preferred - Fluent English Salary & Benefits: - Up to 42,000 in-hand - 2 rotational week-offs If you're a motivated professional looking for a new challenge, apply now! How to Apply: Share your resume or contact us at 7499909371

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

About the job Join Kuber Consultants as a motivated tele caller, where you'll assist banks and financial firms in recovering overdue loans. Proficiency in two Indian languages, strong phone communication, problem-solving skills, and the ability to work under pressure are essential. Computer knowledge and a willingness to learn about debt rules are a plus. We welcome individuals who excel at communication and can thrive in a fast-paced environment. If you're up for the challenge, send us your resume to join our team. Skills: negotiation skills,ability to work under pressure,proficiency in two indian languages,computer knowledge,strong phone communication,collections,debt collection,problem-solving skills,cold calling,good communication,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

Proven track record of growing revenue through consultative selling and building relationships in large and complex client business Demonstrated ability to sell complex solutions with a strong aptitude to problem solve and troubleshoot customer needs Proficiency in MS applications and other software applications with the ability to understand technical products and solutions Solid understanding of data and information services relevant to the financial services, retail, legal, investigative, insurance that support mission-critical business functions including collections, identity verification, fraud detection, and mitigation, and investigative solutions strongly preferred . Strong communication skills. Job Type: Full-time Schedule: Day shift Performance bonus Experience: total work: 2 years (Required) Work Location: In person,

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee, Order to Cash We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required . Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum Qualifications B.Com Graduation (MBA Finance preferred) Meaningful experience in Order to Cash Preferred Qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Job Management Trainee Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 2, 2025, 2:48:41 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,

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0.0 - 4.0 years

0 Lacs

noida, uttar pradesh

On-site

Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With over 125,000 employees in more than 30 countries, we are fueled by curiosity, agility, and the desire to create lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Management Trainee, OTC Credit and Collections. The ideal candidate should have a good understanding of OTC. Responsibilities: - Managing the 3rd party collections agency - Analyzing Bad Debt on a monthly basis - Conducting securitization audit and reporting - Providing Pre/Post Petition reporting on a monthly basis - Performing credit checks upon request and monitoring customer accounts for potential high-risk issues Qualifications we seek in you: Minimum Qualifications / Skills: - Graduate in commerce (B. Com) - Meaningful experience Preferred Qualifications/ Skills: - Excellent English language skills (verbal and written) If you are passionate about a career in Management Trainee role and possess the required qualifications and skills, we invite you to join our team. Job Details: - Job Title: Management Trainee - Primary Location: India-Noida - Schedule: Full-time - Education Level: Bachelor's / Graduation / Equivalent - Job Posting: Mar 17, 2025, 6:11:09 AM - Unposting Date: Apr 16, 2025, 1:29:00 PM - Master Skills List: Operations - Job Category: Full Time,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

You are looking for a Lead Associate to join the Voice Process team specializing in US Mortgage Servicing/Collections. As a potential candidate, you should have exceptional communication skills with a neutral accent and previous experience in managing both inbound and outbound calls, particularly in the realm of US residential mortgage servicing or collections. Your primary responsibilities will include conducting comprehensive risk analyses of loan files, professionally handling customer calls, working with pre-generated leads to assist them through the prequalification soft approval process, consistently achieving daily targets and service level agreements, staying informed about industry standards to ensure compliance, and undertaking any additional tasks delegated by the management. To qualify for this role, you should hold a graduate degree in any discipline, possess 1 to 4 years of relevant experience in US call center operations, ideally in the field of US mortgage servicing or collections. Moreover, you must exhibit strong verbal and written communication abilities with a neutral accent, meticulous attention to detail, high accuracy, and self-review proficiency. Your capacity to work under pressure, adapt to changes, collaborate effectively within a team, employ problem-solving skills during customer interactions, and showcase proficiency in MS Office Suite will be essential. A typing speed of 25-30 WPM with at least 90% accuracy is preferred, along with a willingness to work in various shifts as per business needs. If you meet these qualifications and are ready to take on this challenging yet rewarding role, we encourage you to apply and become a valuable asset to our team.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Manager, Order to Cash We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of ~20 to 25 people. Responsibilities In this role, you'll be responsible for all the activities related to O2C domain Validate the Purchase Order (PO) requests from to bill the order Investigate discrepancies in the PO and invoices with disputes Manage Order to Cash related to collections and dispute management, implement & adhere to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Minimum Qualifications Qualifications we seek in you B.Com graduation (MBA Finance preferred) Relevant work experience in Order to Cash Preferred Qualifications Very Good Written and Verbal Communication skills Proficient in MS Office applications, especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage Job Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 1, 2025, 9:37:05 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,

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2.0 - 7.0 years

3 - 6 Lacs

Pune

Work from Office

Job Title: AR Collections - Associate / Senior Associate Shift Timing: 6pm to 3am IST Pre-Requisits: Strong analytical and accounting skills Ability to interact and communicate effectively across all levels and functions Strong communicator (written and verbal) Ability to work independently with minimal supervision, and as part of a team Proficiency with Word, Excel and PowerPoint Job Descriptions: Responsible to handle Clients and businesses queries and follow-up for the outstanding payments. Responsible for the daily input of vendor invoices and their related files, along with credit card payments into the maintenance system, including entering and tracking related documentation daily, setting up and maintaining vehicle files in accordance with Department of Transportation regulations. To co-ordinate all accounting activities associated with general ledger particularly fixed assets, inter-company transactions, inventory, cash, and bank Contact clients and discuss their overdue payments & Update account status records Prepare and present reports on collection activities and progress Prepare monthly financial statement and perform banking functions as required & Organizes documents systematically and maintains files and records Responsible for managing, reviewing, and coordinating with outside service providers on statutory filing and payments Points for your information: AR Collections work timing will be from 6pm to 3am, Cab Facility will be provided Pick and Drop for the night shifts. As this requirement interact with our US team, we want candidates with good communication skills.

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