Retention Consultant 1) Consultant Role2) Connect with customers and resolve their concerns and try to convert them with repeated orders3) Sending WhatsApp messages to assigned customers4) Connect with customers to get a better understanding if they are happy with SuperBottoms, or have any concerns.5) If they are Happy then use the opportunity to guide them towards purchasing the next or our latest products.6) If they are Unhappy you will need to Address the concern(s) and increase the conversion rate.7) Coordinate with the MomsConnect team for closures. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Experience with : Leading Java development (Spring Boot, Java 8+, Spring, Microservices) Rest APIs - how to design, build, maintain microservices and best practices, including security and performance tuning. Experience with AWS (Amazon Web Services) services Relational and object databases e.g., MongoDB, Redis, MySQL, Cassandra Architecture of cloud solutions includes focus on scalability, high availability, in a microservice architecture (Spring Boot). Experienced in designing, enhancing, updates, and programming changes for portions and subsystems of systems software, including utilities, databases, and CI/CD tools Basic Knowledge with Kubernetes deployments for micro services, tools like Kops, Helm, etc. Strong Core Java Skills, Design pattern, Collections, Garbage Collection, Multithreading Extensive experience with Java frameworks and technologies, including Spring Boot, Hibernate, and Maven Experience in writing and managing JUnits and Mock frameworks like Mockito, JMock or equivalent Knowledge of relational databases and SQL, as well as NoSQL databases such as MongoDB, Oracle, SQL Server or Cassandra. Experience with RESTful web services and API design Knowledge of relational databases and SQL, as well as NoSQL Required Skills : 5+ of Java and microservices experience Excellent analytical and problem-solving skills Strong ability to work independently, propose architectural solutions, create prototypes, and deliver necessary technical documentation Ability to provide technical guidance on full stack, design, coding, and delivery Good at extracting and writing requirements and specifications, extensive experience with multiple software applications design tools and languages, excellent analytical and problem-solving skills Excellent written and verbal communication skills; proficiency in English and local language Ability to effectively communicate product architectures, design proposals and negotiate Ability to work independently in a fast-paced environment and deliver results under pressure Passion for quality and attention to detail Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Job description:- PositionInternational Sales Associate/Sales Executive- Shift Timings5:00 am to 2:30 pm- Required skillsExcellent Communication Skills- Experience0 years to 5 years - Freshers With Communication Skills are Welcomed- LocationGurgaon, Sector 48About The Role :- Individual contributor role, generating sales through Online Subscription Selling over the phone to clients based in Australia.- Whilst experience with the Share Market is favourable, it is not essential - Hard work and sales talent is.- Making 100 to 150 Outbound Sales Calls daily to Australian Based customers investing in the Australian Stock Exchange (ASX).- A hard-working and progressive individual who can talk to international clients and be able to sell subscription packages to clients.- Offer assistance to existing customers to address their issues/concerns.- Maintain a robust track of existing call leads and use it to keep track/ convert potential leads into sales by lining up call-backs and re-negotiating with the customers.- Share Invoices and provide after-sales assistance to new customers over the phone and by email.- Maintain MIS of the work done by you Daily/Weekly/MonthlyDesired Skills: - Be a highly energetic and motivated and ethical individual.- Be able to work autonomously and in a group environment.- Have strong written and verbal communication skills.- Thrive in a competitive environment.- Excellent Communication and Sales skills.- Analytical skills to read the customers' minds and generate business by closing sales over the phone.- Have excellent time management skills.- Self-Confident, Enthusiastic, Patient, Passionate, Resilient, and Cheerful.- Willing to learn about the product and master his/her skills & knowledge.- Adapt to sales pressure.Preferred Candidate Experience in:- Customer Service- Collections- Upselling- Inside Sales- Dialed in US/UK/AU Process for Sales, customer service or upselling.- Shift - 5.00 am to 2.30pm- Freshers with Good Communication Skills are also Welcomed

About The Role Agency Manager - Debt Collection (Outsourcing Management). LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies. Additional CertificationDRA Certificate (added advantage). Key Responsibilities: Outsourcing Management: - Manage relationships with outsourced debt collection agencies. - Onboard and evaluate new agencies for suitability and performance. - Ensure outsourced agencies adhere to company policies, compliance guidelines, and SLAs. Performance Monitoring: - Track the performance of agencies in different DPD buckets. - Analyze recovery metrics and ensure agencies meet assigned recovery targets. - Conduct regular performance reviews and implement corrective actions when needed. Compliance and Quality Control: - Monitor agencies for adherence to regulatory requirements and company compliance standards. - Ensure customer interactions are professional, ethical, and compliant with industry norms. - Conduct periodic audits and checks to maintain quality in the debt collection process. Collaboration and Coordination: - Act as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations. - Provide agencies with necessary data, tools, and resources for effective recovery. - Address escalated cases or customer grievances related to agency interactions. Strategy and Process Improvement: - Develop and implement strategies to optimize recovery through outsourced partners. - Identify process bottlenecks and recommend improvements to enhance efficiency. - Drive innovation by introducing tools, technologies, or practices to improve agency performance. Reporting and Analysis: - Prepare and present periodic reports on agency performance, recovery trends, and challenges. - Analyze data to derive insights and refine strategies for better results. - Maintain detailed records of agency activities and customer recovery efforts. Training and Development: - Provide regular training and updates to agency staff on company policies, processes, and regulatory changes. - Organize workshops or refresher sessions to align agency operations with company goals. Key Skills and Requirements: - ExperienceMinimum 5 years in debt collection, with at least 2 years managing outsourced agencies. Technical Skills: .- Proficiency in Excel for data analysis and reporting.- Experience with CRM systems and dialer tools.Leadership Skills: - Strong ability to manage multiple agencies and drive results.- Excellent negotiation and conflict resolution skills.Communication Skills: - Fluent in English and regional languages.- Effective communication and interpersonal skills for managing external partners.CertificationDRA Certificate is an added advantage.Work EthicStrategic thinker with strong organizational and time management skills.Job Perks:- Competitive salary with performance-based incentives.- Opportunity to work in a dynamic and fast-growing fintech environment.- Exposure to innovative debt recovery strategies and practices.Job LocationMarol, Andheri East, Mumbai.ApplySaveSaveProInsights

About The Role :. Agency Manager - Debt Collection (Outsourcing Management). LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies EducationGraduate in any discipline Additional CertificationDRA Certificate (added advantage). Key Responsibilities:.- Outsourcing ManagementManage relationships with outsourced debt collection agencies.- Performance MonitoringTrack the performance of agencies in different DPD buckets.- Compliance and Quality ControlMonitor agencies for adherence to regulatory requirements and company compliance standards.- Collaboration and CoordinationAct as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations.- Strategy and Process ImprovementDevelop and implement strategies to optimize recovery through outsourced partners.- Reporting and AnalysisPrepare and present periodic reports on agency performance, recovery trends, and challenges. Training and DevelopmentProvide regular training and updates to agency staff on company policies, processes, and regulatory changes. Key Skills and Requirements:. ExperienceMinimum 5 years in debt collection, with at least 2 years managing outsourced agencies. EducationGraduate in any discipline. Technical Skills: Proficiency in Excel for data analysis and reporting. Experience with CRM systems and dialer tools. Leadership Skills: Strong ability to manage multiple agencies and drive results. Excellent negotiation and conflict resolution skills. Communication Skills: Fluent in English and regional languages. Effective communication and interpersonal skills for managing external partnersApplySaveSaveProInsights

Job Summary Responsible for managing the day-to-day activities of the collection strategy team for merchant and consumer lending. This role requires a deep understanding of debt collection strategies across various channels (tele-calling, field, and digital), a strong grasp of collection and recovery metrics (including NPA), and the ability to analyze data to identify trends, perform root cause analysis (RCA), and drive performance improvements. The ideal candidate will be a data-driven problem solver with excellent communication and collaboration skills. Responsibilities Strategy Execution & Monitoring: Implement and monitor collection strategies across different loan products (merchant and consumer), ensuring alignment with overall business objectives. This includes optimizing strategies for different delinquency buckets. Channel Management: Oversee the performance of various collection channels (telecalling, field agents, legal, and digital channels like SMS, email, WhatsApp, in-app notifications). Analyze channel effectiveness and recommend improvements. Data Analysis & Reporting: Analyze collection performance data, identify key trends, and provide regular reports on key metrics such as roll rates, recovery rates, NPA, and collection efficiency. Develop dashboards and visualizations to track performance. Root Cause Analysis (RCA): Conduct thorough root cause analysis for missed performance targets, identify contributing factors, and recommend corrective actions. Collaborate with other teams to implement solutions. Strategy Optimization: Continuously evaluate and refine collection strategies based on data analysis, market trends, and regulatory changes. Propose and implement new strategies to improve recovery rates and reduce losses. Vendor Performance Management: Monitor their performance against agreed-upon KPIs, conduct regular reviews, and ensure compliance with company policies and regulations. Collaboration: Work closely with other teams, including product, technology, risk, and operations, to ensure seamless execution of collection strategies. Compliance: Ensure all collection activities comply with regulatory guidelines and company policies. Stay updated on changes in regulations related to debt collection. Documentation: Maintain detailed documentation of collection strategies, processes, and performance metrics. Required Skills and Experience Bachelor's degree Minimum of 6-8 years of experience in collections strategy or a related analytical role, preferably in Banking/NBFC. Strong understanding of debt collection strategies and best practices, including telecalling, field collections, legal processes, and digital collection channels. In-depth knowledge of collection and recovery metrics, including NPA, roll rates, recovery rates, and collection efficiency. Proficiency in data analysis tools and techniques Excellent analytical and problem-solving skills. Ability to identify trends, conduct RCA, and develop data-driven solutions. Strong communication and interpersonal skills. Ability to collaborate effectively with cross-functional teams. Knowledge of regulatory guidelines and compliance requirements related to debt collection. Experience with merchant lending and consumer lending is a plus. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Job Responsibilities: Monitor and Control delinquency and minimize credit losses for unsecured lending products. Drive Higher resolution rates across buckets. Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. Work with Risk heads to decipher risks associated with new or enhanced products and enhancethe teams ability to identify measure and monitor market risk. Review, maintain control and minimize the cost incurred towards collections of dues. Daily monitoring and regular reviews of delinquent portfolio to make location level strategyeffectively give directions and to have smooth operations at all locations Pan India. Develop in an in-depth understanding of our partners' business goals to identify win-winopportunities for our partnerships To be the thought leader for the collections function, championing the cause of continuousimprovements in the Functions performance. Strong Analytical & Problem-solving ability The ability to systematically think through aproblem. Implement new strategies to reduce flows, initiate effective tools to enhance collection andcollections tracking mechanisms. Ability to manage multiple stakeholders from internal and external by exhibiting strong businessacumen. Highly result oriented, ready to take challenges and able to work under pressure. Ability to deliver training on Improvement methodologies, New strategies and Technologies. Leading the efforts towards tracking operational cost, optimizing existing resources andachieving higher results with the minimal efforts, and continuously look out for deployingadvance technologies at the regular intervals. Taking control of the processes at Business leveland creating efficiencies by restructuring process / policy along with automating by working withthe collaboration of product team.Attributes we are looking for 10+ years of collections experience, with expertise in process excellence as well for Existing andNew Business. Experience in New age NBFCs or Banks or Fintech is mandatory. MBA / Graduate from top tier institutes Experience of managing a large team across india is mandatory. Ability to work with senior leadership and management teams across business units. Team HandlingRecruit, mentor and motivate the team to achieve targets on regular basis. Drivethe team and deliver outcomes for self and team. Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. Has deep sense of ground reality and leverages it to achieve results. AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. Managing StakeholderManage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

LocationMumbai Job Responsibilities: - Managing the portfolio by strategizing and driving collections for the assigned region. - Driving the compliance to collection processes in the assigned region - Responsible for controlling the roll rates and recovery of overdue from the delinquent pool &controlling bucket wise delinquencies. - Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior clientexperience. - Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. - Identify, develop and continuously improve collections process to ensure overall efficiency - Develop in an in-depth understanding collections SOP and drive implementation - Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines. - Daily monitoring and regular reviews of delinquent portfolio to make location level strategy forsmooth operations. Functional Competencies - Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. - AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. - Managing StakeholderManage disagreements maturely and align stakeholders. Communicateproactively and help bring clarity around deliverables and owners. - Results OrientedDeliver on short-term goals and long-term milestones set by business. Attributes we are looking for - Must be MBA/Graduate and above and have at least 5 years; experience in collections. - Experience in New age NBFCs or Banks or Fintech is mandatory. - Decision making, work under pressure, Effective communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Job Tittle - Agency Manager/Collection Manager to lead loan recovery for an NBFC (Non-Banking Financial Company) . The role involves ensuring timely collections , minimizing delinquency rates , and implementing strategic recovery plans . The ideal candidate should possess strong leadership skills, financial expertise , and a proactive approach to debt recovery. Key Responsibilities: Develop and implement recovery strategies to reduce delinquency rates efficiently. Lead, train, and mentor collection officers , ensuring compliance with industry standards. Engage with customers , negotiate settlements, and design structured repayment plans. Collaborate with legal teams for case filings, regulatory proceedings, and Lok Adalats. Utilize skip tracing techniques to track and recover payments from defaulting borrowers. Maintain comprehensive documentation , generate reports, and analyze collection performance. Monitor market trends , providing strategic insights to optimize debt recovery processes. Manage relationships with collection agencies , ensuring adherence to performance standards. Ensure regulatory compliance with NBFC policies and financial regulations. Qualifications & Skills Required: Bachelors degree in any Specialization Proven experience in loan recovery, collections, or NBFC ,Banking and Financial Services Strong negotiation, communication, and conflict resolution skills for borrower interactions. Ability to manage teams and monitor agency performance for optimal collection outcomes. Thorough knowledge of NBFC regulations and compliance standards. Additional Details: Location: Rasipuram,Pollachi,Vellakovil,Kinathukadavu and Across Tamil Nadu all Branches. Employment Type: [Full-time/Part-time] Experience Required: [Min 4 years to 6 years] Salary Range: Negotiable

The candidate would be working on a tool where he would be making outbound calls to various financial institutes, collecting certain information, and updating the same in the tool. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision. Eligibility Criteria : - UG/Graduate with 1 -8 Years of International Voice experience only (US/UK) Perks&Benefits: Nightshift allowance, Internet allowance, Food, Two way cab. Contact details Raghasudha -9676338009(Call me between Mon-Fri,11am to 6pm) Email Id -raghasudha.varikuppala@copart.com Note - Candidates attended interview in last 3 months are not eligible

Your Career Begins at Timken If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion, Qualification/Experience com, Total 2 to 5 Years of Credit & Collection experience Job Description This position is responsible for timely follow-ups & escalations, maintaining & controlling the low Ageing %, effective handling of Customer's Queries, co-ordination with Cash, Claims & stakeholders and strictly following the Compliance by meeting productivity standards, Skills Knowledge on SAP / Hands on experience in Credit & Collections Accounting Knowledge / MS office / Good Excel Skills Excellent communication, Time management / stress tolerance / commitment & dedication Effective listening / Interpersonal / Negotiation / Analytical & Reconciliation skills Decision Making / Problem Solving / Innovative / Critical Thinking & Presentation skills Adaptability / Ownership / Team Skills by demonstrating SMART approach Customer Focus / Result Focus / Ethics & Integrity & Risk Taking Process & People Management skills / Articulate Timken's core vision & values Leading by example / Influencing Skills & Inspire Team with a highly positive outlook This is strictly a night shift (5 30 pm 2 30 am) position All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law,

Job Role : Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate

Greeting!!! Location: Bangalore (UK/ US Shifts) About the Role: We are hiring for a leading MNC to support UK / US customers in various Customer Support Roles. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK / US shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. To Book your slots Please contact - Muskaan: 8884496984 Akash: 8884496981 Sam: 9513900440 (Whatsapp the CV if the number is busy) Key Responsibilities: Customer Assistance: Provide top-notch support to UK / US customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: We look forward to hearing from you and discussing how you can contribute to our team. Best regards, Rivera Manpower Service

About the Role Were looking for a Global Bill to Cash Manager to lead our end-to-end Bill to Cash operations from our Finance Shared Services Center in Bengaluru . Youll lead a high-performing team of 10+ internal Flora Foodies and a 50+ member BPO workforce, ensuring smooth operations, strategic transformation, and consistent value delivery across global markets. This is a career-defining leadership opportunity to drive innovation, lead transformation, and partner with senior global stakeholders to build best-in-class B2C operations. What You'll Do Own and lead the global Bill to Cash operations , including Billing, Collections, Cash Application, Credit Management, Disputes & Master Data. Lead, coach, and inspire a growing team within Flora and manage BPO performance. Define and execute the future strategy for Bill to Cash, driving transformation projects and process excellence. Ensure governance, policy compliance, and performance improvement in collaboration with global stakeholders (Finance, Treasury, Tax, IT, etc.). Drive continuous improvement using automation, tooling changes, and process reengineering. Maintain up-to-date documentation (process flows, RACI, SOPs), acting as a process SME. Represent Bill to Cash in strategic initiatives, audits, and system enhancements. What You Bring 15+ years of progressive experience in Bill to Cash with 5+ years in leadership roles managing teams and BPO partners. Deep knowledge of the full Order-to-Cash lifecycle ; upstream order processing exposure is a plus. Experience leading transformation and change management across global organizations. Expertise in SAP (SD, FI) and working knowledge of tools like Trade Promotion Management, EDI, RPA, Power BI, e-invoicing, and workflow systems. Strong leadership skills with a “lead by example” mindset and a passion for people development. Excellent communication, analytical thinking, and cross-cultural collaboration skills. You’re a Great Fit If You Are A strong performer and trusted leader in your current/previous roles. Outcome-driven with a global mindset and passion for operational excellence. A team builder who fosters empowerment, agility, and accountability. Comfortable managing complexity, ambiguity, and change. Why Join Flora Food Group? At Flora, you’ll find a fast-paced, purpose-driven culture where you’re empowered to lead, innovate, and grow. We offer a dynamic, inclusive environment with the opportunity to make a real impact on people’s health and the planet. **Please apply only if you have all the relevant experience otherwise candidature will not be considered for screening**

Role & responsibilities Key functions will be: •Responsible for Bkt Collection, w-off recovery, sale of asset and recovery on Loss on Sale in Commercial Vehicle portfolio. •Managing a Team of Collection Managers. •Ensuring adequate manpower for portfolio coverage meeting CAPE norms. •Ensuring Mobile App usage is 100% and quality feedback/trails are updated. •Specific focus on Nonstarters and revenue collection. •Co-ordination with the sales & credit underwriting team for portfolio quality management. •Identifying deployment of assets and meeting with delinquent customers. •Initiating legal actions for critical cases. •Ensuring repossession of asset is done in compliance with standard operating process. •Devising strategies to control and minimize the fraud losses. •Identifying probable risks by conducting audits of existing revenue streams and implementing corrective measures to mitigate the same. •No delay in deposition of money. Preferred candidate profile Responsible for collection efficiency on timely manner. •Responsible for Effective Cost Management. •Understanding & Managing Healthy Portfolio. Mandatory skills •Graduate or Post Graduate in Marketing or any other field •8 - 10 yrs experience in Secured/Unsecured products financing is a must. •Good communication and pleasing personality. •High level of Self Drive/Enthusiasm.

Job Title- Credit Field Officer Experience- 2-8 yrs Location- Andhra Pradesh, Telangana, Gujarat, Karnataka, Goa, Maharashtra. Roles and Responsibility:- Follow-ups & Field Visits Strategize & find ways to collect the overdue amounts with the borrowers clients. Will be responsible to follow-up with overdue customers & borrowers by sending reminders , thro SMS, calls, mail, field visits. Visit Borrowers for collection of loan overdue/pending amount based area wise (pin-codes) or based on promise to pay (p2p)dates or as per the strategy / plan by Credit Controller/ HO Shall coordinate with the resp. tele caller for the overdue and p2p dates for visit purposes. Update the recovery application with the field visit borrower meeting details along with the geo-tagged photo and as per the process defined. For any support during the negotiation with the borrower and/or for the OTS settlement, co-ordinate with Credit controller. Escalate matters for finding a solution to collect the amounts. Show pro activeness in enabling resolution of client issues affecting collection by involving necessary departments If interested share your updated CV on recruiter@peopletreeconsultants.com / 9820073110 Thanks.

We are currently seeking an experienced professional to join our Collections team for the role of Collection Manager Job Location: Gurgaon What youll do: Setting up and managing field collection agencies for a specific zone Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone. Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment due and mode of payment available for payment. Managing the NPA along with managing the cost of collection. Liaising with the partners for reconciliation and for collection of cash/cheque from the customer. Liaising with the partners for getting overdue details, bounce details and mandate reject details on a timely manner. Join us for: Progressive Career Flexi-work environment & balanced work life Reward& recognition driven culture Lean Hierarchy

Handling customer queries/ issues in Telugu and Kannada over phone or email. Identify & escalate payment related discrepancies. Manage customer/client relations. Working on trackers for Daily/Weekly/ Monthly reporting Required Candidate profile Proficiency in Telugu and Kannada (both spoken and written). Excellent command on pivot, V-look up and excel formulas. Interested candidate please send your profile on -hr1@ggaindia.co.in Perks and benefits Negotiable

We looking immediately Joiner. If you looking immediately joiner call me urgently Collection Executive Requirements - 6+ months collection experience - Undergraduate/Graduate degree Job Details - 6-day workweek, rotational fixed off salary- 24 CTC Required Candidate profile Qualification- 12th and above -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rahul :- 9822687351

Role & responsibilities Generating and merging of Ageing report Analyzing the ageing ledger and identifying the collectable items Setting self-targets for the amounts to be collected in a month/quarter Following up with customers on overdue payment over e-mails and phone Diligently uploading invoices on customer portals like Ariba, Tungsten IBM WOI etc. Initiating termination (Dunning) of the customer services in case of non-payment Working closely to un-posted cash sitting in the bank Clearing the un-applied cash posted on account by contacting customer and securing the Remittance advise Cash forecasting, predicting the collectable cash in a month/quarter by analyzing the trend of the customers payment history and agreed credit terms Credit Analysis of customer’s credit worthiness, analyzing the Financial Statements through different tools in order to fulfill the orders placed by the customer Releasing of the Orders placed (Credit Hold) by the customer by doing their credit check analysis Resolving customer queries Raising Credit Memo’s in case of any adjustments or tax issues Raising Debit Memo’s in case of closing any open credit Processing refund requests by creating payment packet and sending to AP Processing Performa invoices as in when requested Working closely with Tax team to resolve US sales tax related issues Updating contact details in database Working on adhoc reports assigned by the management

Handle outbound customer calls in a professional manner Interact with customers over a call with strong communication Engaging with potential and existing customers via phone Keep a record of every customer interaction HR SHEENA: 9962611278 Required Candidate profile Qualification: 12th to Graduate Languages: Tamil, Telugu, Hindi, Malayalam, Kannada Location: Chennai, Hyderabad Need Immediate joiners Perks and benefits ESI, PF, INCENTIVES AVAILABLE

Handle outbound customer calls in professional manner Interact with customers over a call with strong communication Engaging with potential and existing customers via phone Keep record of every customer interaction SWARNAVENI HR 6281260140 Required Candidate profile Qualification: 12th to Graduate Languages: Telugu, Hindi, Malayalam, Kannada Location: Chennai, Hyderabad, Bangalore Need Immediate joiners Perks and benefits ESI, PF, INCENTIVES AVAILABLE

Leading Pvt Sector Bank is hiring across Vadodara | Collection Officer Product: Commercial Vehicle/Construction Equipment (CV/CE) Key Responsibilities: Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records. Preparing customer financial statements for banks and the state credit department. Writing final notice warnings to customers when payments are not being made. Instituting legal action when customers fail to pay their debt. Responding to customer queries. Optimal qualification for success on the job is: 12th pass and above. Must have vehicle and driving license. Candidate Must have DRA Certificate. Fresher's are most welcome. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines Ability to work successfully as a part of a team Bachelors degree in accounting, business management, or a similar field. Previous experience working as a Collections Officer.. Familiarity with state debt collection laws. Knowledge of payment plans and accounting procedures. Patience and resilience. Ready to travel locally for meeting customers during sales calls. Should have compatible mobile device with a required Android/ iOS version Contact Person - MS. Ekta Trivedi - 9328973957

Objective: To supervise & manage the External Collections for flows and write off portfolio. Managing National teams across multiple states / locations on Zonal basis. Primarily responsible for defining overall process, strategy & targets. Ensure consistent delivery of results, drive process improvement initiatives. Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals. Role & responsibilities 1. Effective Implementation of the overall business strategy for Legal & External Collections Team. 2. Monitor & manage the Process Metrics including Strategy & Processes implementation for Risk & Collection, including Allocation, handling of flow/External portfolio, recovery on written off pool, repossession, Agency management, process management, Cost management, customer complaint etc., highlight key risks and provide inputs for Mitigation Plan to achieve overall business goals. 3. Budgeting, Strategizing, Planning & Projecting for present / new portfolio I. Targeted recoveries for covering write off pool provisions II. Strategizing and implementing new collection activities with clear vision for better results 4. Manpower management & Agencies planning I. Budgeting as per the business volume and ensure adequate staffing II. Define KPIs, mentor Managers / Assistant Managers / Cluster Managers, manage performance and conduct periodic reviews of team / agencies to share feedback and focus on performance improvement. III. Maintaining healthy span of teams by effective team planning thus ensuring maximum risk coverage of allocated pool IV. Ensuring onboarding of new agencies in various business locations based on needs of portfolio. Reviewing them on monthly / quarterly or yearly basis. V. Looking into future requirement of current portfolio or new products VI. Agency Management - Ensuring that External agencies are given adequate platform to perform in alignment to organizational goal and processes. Making sure that working of agencies are truly governed as per RBI or other govt organizations 5. Pan India Goal Management, Target management & Ensuring Employee & Agencies Performance I. Responsible for collection on portfolio of 180+ DPD pools as per targeted business goals. Making sure to undertake special risk tasks on pan India basis II. Target setting and monitoring performance through daily, weekly reviews to ensure target achievement. Maintain effective collection thru Innovative allocation and Collection model. III. Ensure effective manpower alignment to drive portfolio efficiencies in terms of ROR%, Crack%, Real time recoveries etc. IV. Maximizing returns of recoveries by effective Collections & Settlements policy with a prime purpose of minimizing the loss. V. Prioritization and allocation of contracts into external field collections team and external agencies with a core purpose to increase recovery rates% & performance base allocation 6. Cost Management & Performance I. Controlling cost of collection through innovative collection strategy of man management / agency management. II. Ensuring new Incentivization / grids with a purpose of better performance and lower cost of collections III. Managing cost of collection on national level 7. Communication & New Implementation of HQ/National projects I. Act as a two-way voice for Management & for Collection team in making II. Suggesting and Implementation of new processes on current market basis III. Being part of new IT. Implementation with a vision to make processes simpler & more security based Preferred candidate profile Expertise in supervising Field Collection team / Agencies with a capacity of about 1000 employees Overall, 10 - 12 years of experience across Collection Agencies/ Call Centre / Banking / Consumer Finance background / Internal staff model Practical experience in Collections strategy and processes Advanced knowledge of MS Office (especially Excel macros, formulas, VBA; PowerPoint, Word) Advanced financial and analytical thinking Excellent Communication and presentation skills

Roles and Responsibilities Manage debt recovery operations for two-wheeler loan customers through door-to-door visits. Conduct vehicle inspections to verify asset status and identify potential issues. Identify opportunities for improvement in collection processes and implement changes as needed. Walk-In Interview : 23rd May 10:30 AM in Siliguri Branch