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4.0 - 9.0 years
4 - 6 Lacs
Gobichettipalayam, Sathyamangalam, Erode
Work from Office
ROLE PURPOSE & OBJECTIVE Actively drive acquisition of customers for unsecured loans (GL and unsecured IL). Enable conversion of existing borrowing customers for liabilities. Ensure that Family banking products are actively cross sold to family members and referrals of existing customer. Undertake initiatives to retain and deepen relationship with existing customer for unsecured loans and for liabilities Maintains process quality & ensures adherence to internal audit standards. Management of all the reporting staff. Closure of Audit points and maintaining threshold on "Needs Improvement" and "Unsatisfactory" branches. Timely disbursement of sanctioned loans. KEY DUTIES & RESPONSIBILITIES OF THE ROLEBusiness/ Financials Monitors branch performance in MB unsecured and secured loans along with ACRM Responsible for acquiring new GL customers; conversion of customers from unsecured to secured loans Key person for scaling up Family Banking in branch. Executes the sales plans for the branch for acquisition of accounts and term deposits for family member and referrals of group loan and unsecured individual loan customers Set weekly/monthly targets for the team, reviews the set targets on a regular basis Guide the CROs to enable conversion of existing borrowing customers for liabilities Execute the marketing initiatives designed by products & marketing department Assess the market potential and give feedback on product modification and new product development to the regional product teams Share insights on competitor products to the regional product/marketing teams Customer Ensure customers and CROs are educated about the unsecured loans and liabilities products offered by Ujjivan Resolve customer queries/grievances (pertaining to GL, unsecured IL, liabilities) escalated from the CROs within specified time frame Internal Process Oversee collection of documents for account opening in strict adherence to KYC norms Keep abreast of the changes in policies and guidelines by RBI, ensures his/her team is educated on the changes to ensure strict adherence Responsible for correct storage of client information and any other documentation inclusive internal reports, memos etc. Oversee follow-ups with overdue customers to collect the payments Conduct customer house visits, cross verify the documents and details in the Customer Profile forms (CPF) and Loan Application forms (LAF), conduct Group Recognition Training (GRTs) Perform visits to the Center meetings to check whether they are as per scheduled time and day. Ensure CROs deposit center meeting cash at the nearest or collocated BCs. Timely disbursement of sanctioned loans closure of Audit points and Maintaining threshold on "Needs Improvement" and Unsatisfactory" branches. Implementation of products pertaining to Government business. To ensure adherence to minimum number of House visits and center visits for the month. Learning & Innovation Coach the branch staff on unsecured loans products to drive targets and support them in conversion of existing customers for deposit products Resolve queries and escalations from the team in a well-defined timeframe Ensure adherence to training man-days/ mandatory training programs for self and reportees Ensure goal-setting, midyear -review and annual appraisal process happens within specified timelines for self and reportees Monitor timely completion of mandatory courses of the staff Monitor timely completion of mandatory annual leave of the staff. Educational Qualifications Graduate in Commerce/Business/Economics or related subjects with good analytical and sales skills to be considered. Experience Preferred experience of 2-4 years in banking, sales or collection 2-4 years of experience in MFI sales & team handling experience Functional Skills Knowledge on unsecured products Basic Computer knowledge (MS Office, Outlook) / Ease of technology usage Basic knowledge of accounting and finance administration desirable Is fluent in the local languages and has a working knowledge of English Knowledge of KYC/AML norms and other guidelines for liabilities Behavioral Skills Multiple product selling skills Willingness to travel & relocation as per business requirements and career opportunities Interpersonal skills Ability to interface (orally and in writing) with all levels of associates and customers Ability to manage teams and drive performance Training skills Contact: Dhamodharan N _ Officer-HRBP Phone: +91 7904034400 Mail:dhamodharan.natarajan@ujjivan.com
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Ensure that the number of client visits done are as per SLA Visit inactive and dormant clients and convert them into active by highlighting policy benefits Ensure collections targets are met as per SLA Ensure all documents are collected within a TAT of three days post notification to ensure that transactions can be correctly booked in the Wealth Maker
Posted 3 weeks ago
1.0 - 2.0 years
1 - 6 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Graduate Of Year 2021-2024 Min 6 months to max 2 yrs of exp in Int.Voice Process/Int.Collections 5 days working Both side cab Location-Noida Salary-6 LPA Contact-9220771924 Akanksha Email-akankshaimaginators@gmail.com
Posted 3 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
Job Title: Executive Recoveries Experience: 1 to 4 Years Location: Gurugram Working Days: 5 Days a Week Interview Details: Date: 16th July 2025 Mode: Face-to-Face Interview Location: Gurugram (Exact venue will be shared with shortlisted candidates) Job Description: We are looking for a motivated and experienced Executive Recoveries to join our team in Gurugram . The ideal candidate will have hands-on experience in collections, especially via tele-calling, and must hold a valid DRA Certification . Key Responsibilities: Make outbound and receive inbound calls to recover overdue payments. Follow up consistently with customers to ensure timely collections. Maintain accurate records of customer interactions and payment status. Resolve disputes and escalate issues when necessary. Ensure compliance with regulatory and company standards. Requirements: 1 to 4 years of experience in Collections/Recoveries DRA Certification is mandatory Proven tele-calling experience in the collections domain Good communication and negotiation skills Ability to meet recovery targets in a high-performance environment How to Apply: Interested candidates are requested to share their updated CVs at prashant.rana@taggd.in
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Process- Loan Recovery, Collection Voice Process Experience- fresher/experience, Immediate joiners Good communication skills Hindi & Marathi and Basic English Salary: Fresher- upto 12k + incentives Experience - upto 14k + incentives Required Candidate profile Candidate should be willing to work from office. Job Location: Shivaji Nagar, Pune To schedule your interview Call or send your CV through WhatsApp Contact :- HR Swapnali:- 9822946582
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Qualification : HSC And Above Process :- DRA -Loan recovery Process (outbound calls) Work From Office Location:- Reliable Tech Park Airoli , Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 25 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Shubham :- 8551021894
Posted 3 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Surat
Work from Office
Key Responsibilities: - Generate sales of textile processing chemicals - Build and manage local distribution network - Ensure timely collection of client payment Key Skills Required: - B2B sales exp needed - Understanding of textile processing units Required Candidate profile - Bachelor's degree in Chemistry, Textile Technology, or related field preferred - 1–5 years of field sales experience in industrial or chemical products Perks and benefits - Performance-based incentives - Travel allowance
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Required Fresher/Experience Work Time:-9.30am To 6.30(Day Shift) 1week Of Salary Up To Fre. 11k To 14 K +Unlimited Incentive Salary Up To Exp. 14k To 16 K +Unlimited Incentive Basic Knowledge of computer Language- Marathi, Hindi, Average English. Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.
Posted 3 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Bharuch, Palanpur, Himatnagar
Work from Office
Profile : CM- HL Experience-Min 1 yrs in *Mortgage, LAP, Home Loan* in Collection for Rural Hard Bucket AgeMax 33 yr Graduation and above Salary :Max 4-4.5 lpa Location : Himatnagar, Padra,Mehsana,Modasa,Vijapur,Anand, Palanpur,Vapi,halol,Bharuch
Posted 3 weeks ago
4.0 - 9.0 years
7 - 10 Lacs
Bharuch, Gandhidham, Palanpur
Work from Office
Job Details : Profile :Location Head (Collections) Product-Home Loan Experienc:Min 3+yrs in Collection n must have 2-3 Branches Handling Age:Max 36 Salary : Max 12LPALucrative Incentives( Hike on currrent CTC) Location:Bharuch ,Himmatnagar,Palanpur
Posted 3 weeks ago
1.0 - 6.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Warm Greetings From Rivera Manpower Services, Location: Bangalore Shift: US Rotational Shifts Call to Book Interview Slots: 9986267393 / 7829336202 / 7829336034 /9380300644 Joiners: Immediate Joiners Preferred Level 2 (L2): Graduates with 12 years of international voice experience in banking domain kyc /Client Onboarding Strong communication skills and understanding of customer service in banking Level 3 (L3): Graduates with 23 years of relevant experience Knowledge of legal documentation, account products, entity organizational documents, tax documentation , and related banking documentation Prior experience with KYC, onboarding, or documentation review is preferred Position Overview You will be responsible for supporting Client Service Transfer and process the request per defined bank guidelines and mandates. Candidates must possess a strong sense of urgency with an ability to work in a team environment, highly goal oriented with excellent verbal and written communication and interact with internal stakeholders to identify and resolve any issues/ dependencies and track the activity to closure Reviewing and understanding the banker request Manage the service line transfer and current relationship scope across LOBs Performs required research for a product set-up and service transfer to assess documentation and approval requirements. Manage activities through instruction via internal portals with external clients and internal stakeholders such as banker and connect via email, chat and phone calls as necessary Ensure documentation conforms to the Bank's legal guidelines and policies and standards, including risk mitigation through adherence to the control framework Ownership to the assigned transfer cases and follow up / escalate per defined process Ensure all applicable approvals are secured and the request is executed Required Qualifications, Skills And Capabilities Graduates with minimum of 1-2 years (L2) and 2-3 years (L3) of relevant experience or knowledge of legal documentation and account products, entity organizational documents, tax documentation and other documentation types Ability to review and analyze information from multiple sources and determine relevancy Excellent written and verbal communication skills and ability to articulate complex issues Knowledge of TS & CB Products and Operations will be an added advantage. Strong client focus and ability to partner with various internal groups and client coverage Flexible to work in 24/5 process including night shifts Wa
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Ranchi
Work from Office
Responsibilities: * Manage customer queries via phone calls * Maintain high call quality standards * Resolve issues promptly * Meet KPIs related to call volume & resolution time Health insurance Provident fund Annual bonus
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile 6+ months collection experience Undergraduate/Graduate degree Job Details: 6-day workweek, rotational fixed off Salary- upto 25CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rutuja:- 9822686638
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile 6+ months collection experience Undergraduate/Graduate degree Job Details: 6-day workweek, rotational fixed off Salary- upto 25CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sakshi:- 84325 37262
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Process Developer - Invoice to Cash at Genpact, you will be responsible for understanding the Order to Cash function, including tasks related to cash application, collections, credit, and dispute management. You will play a key role in ensuring compliance, planning, and execution of assigned processes. Your duties will involve preparing and completing SOPs or process manuals based on client and process requirements. It will be essential to adhere to internal compliance policies and guidelines set by the management for daily operational activities. Additionally, you will be expected to perform daily internal audits to ensure that all invoices are handled in accordance with established guidelines. To excel in this role, we are looking for candidates with a minimum qualification of a graduate in Commerce (B.Com) and relevant work experience in the Invoice to Cash domain and transactional activities. Strong English language skills, both verbal and written, are necessary, along with a good typing speed to effectively communicate with external and internal stakeholders. Proficiency in MS Office, especially MS Excel, is a must-have requirement. Preferred qualifications include a good typing speed and a solid understanding of MS Office, particularly MS Excel. The ideal candidate should possess competencies in independent operations, operational performance, contextual knowledge, digital literacy, and storytelling. This is a full-time position based in India, specifically in Pune. The educational requirement is a Bachelor's degree or equivalent. The job posting date is August 13, 2024, with an unposting date of September 12, 2024. The primary skills sought for this role are related to operations. As a Process Developer, you will contribute to the efficient and effective management of the Invoice to Cash process, supporting Genpact's mission to deliver outcomes that shape the future.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a dedicated professional in this role, you will be responsible for managing and overseeing all aspects of projects from start to finish. This includes project design, coordination, billing, collections, client interactions, consultant collaborations, and contracts management. One key aspect of this position is the need for frequent travel to project sites in order to ensure that all elements of the project are running smoothly and according to plan. Your attention to detail and ability to effectively manage multiple tasks will be crucial in successfully completing projects on time and within budget. Overall, this role requires a proactive and organized individual who can handle various project management responsibilities with efficiency and professionalism. If you are looking for a challenging yet rewarding opportunity in the field, this position may be the perfect fit for you.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
kolkata, west bengal
On-site
You will be joining Genpact, a global professional services and solutions firm dedicated to shaping the future through the delivery of impactful outcomes. With a workforce of over 125,000 professionals spread across more than 30 countries, our team is characterized by an inherent curiosity, entrepreneurial spirit, and commitment to creating enduring value for our clients. Our mission is underpinned by the relentless pursuit of a world that functions better for all individuals, as we engage in serving and revolutionizing top-tier enterprises, including the Fortune Global 500, leveraging our extensive business and industry acumen, digital operations capabilities, and proficiency in data, technology, and AI. We are currently seeking applications for the position of Process Developer, specializing in Order to Cash functions. The ideal candidate will possess a profound comprehension of day-to-day operational tasks while upholding service level agreements. Key responsibilities include addressing queries related to cash application, as well as collaborating with customers to ensure seamless processes. Your duties will encompass making collection calls to customers, sending invoices via email/fax or physical mail based on customer preferences, and resolving unidentified cash while overseeing the end-to-end cash application process. Additionally, you will be responsible for reconciling orders to align with customer records, validating credits or debits, and facilitating collections or refunds. Qualifications we are looking for: Minimum Qualifications: - Bachelor's degree in Commerce (B.Com) - Relevant work experience Preferred Qualifications: - Proficiency in the English language, both verbal and written If you are a self-motivated individual who meets the above qualifications and is eager to contribute to a dynamic work environment, we invite you to apply for this opportunity. Join us in our pursuit of operational excellence and customer satisfaction, as we continue to drive positive change in the industry. Job Title: Process Developer Location: India-Kolkata Employment Type: Full-time Education: Bachelor's degree or equivalent Job Posting Date: Mar 10, 2025, 7:18:41 AM Unposting Date: Apr 9, 2025, 1:29:00 PM Master Skills List: Operations Job Category: Full Time,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As a Collections Analyst at Johnson Controls in Gurgaon, India, you will be responsible for managing activities related to a wide range of customer portfolios. Your role will involve analyzing accounts, setting collection targets, and overseeing collection activities for customers in North America and Canada. You will be required to make inbound and outbound calls to connect with customers, manage collection processes, and provide early-stage customer service. Your responsibilities will also include coordinating with customers and the cash application team for remittance advice, supporting other finance operations, analyzing aging debt reports, conducting reviews of outstanding accounts receivable, and ensuring compliance with applicable policies, guidelines, and regulations. Additionally, you will be involved in issuing dunning letters and legal proceedings for uncollected receivables and maintaining clear logs of customer feedback in the Collection Tool. To excel in this role, you should have a Graduate/Postgraduate/Masters Degree in any stream, along with 4-5 years of experience in North America Collections processes. Proficiency in verbal and written business communications, knowledge of ERPs such as Baan, Qolsys, Amer, Oracle, and SAP, and experience in using Collections Tools like Getpaid, Contact Tool, and High Radius are preferred. You should also possess excellent customer service, communication, and follow-up skills, and the ability to work in a fast-paced team environment while meeting deadlines. In addition, you should be proficient in Microsoft Word, Excel, Outlook, and Internet navigation, with the ability to utilize basic formulas, Pivot Tables, and V-Lookups. A degree in business administration or professional experience focusing on Finance/Accounting, as well as working experience within a shared services environment, is mandatory for this role. Join Johnson Controls and be part of a team dedicated to creating a safe, comfortable, and sustainable world by working on holistic solutions for smarter buildings and cities. Take the opportunity to contribute to a global leader that values innovation, collaboration, and making a positive impact on communities worldwide.,
Posted 3 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Chennai
Work from Office
Greetings from Teleperformance!!! Domestic voice process Customer Support Inbound / Outbound process (sales with existing customer only) Language - English & Hindi Graduation or Post Graduation Freshers/ exp both Male and Female can apply 6 day's working / 1 week off sunday Salary - 25k CTC / 20500 take home + incentives based on performance Location- AMBIT IT Park, Ambattur Chennai. If candidate is travelling out of Tamil Nadu, - One way travel tickets& 14 days accommodation will be provided and - Relocation bonus after completing 90days in system. - Retention bonus every quarter Interested candidates Please WhatsApp your resume to - 9444730317
Posted 3 weeks ago
10.0 - 15.0 years
0 Lacs
thane, maharashtra
On-site
You will be responsible for managing the credit and collection policy of the company. This includes overseeing receivables that are overdue or at risk of becoming overdue. You will collaborate with the sales team, conduct regular meetings, and provide reports on receivables. Additionally, you will supervise sales accounting activities. Your key responsibilities will include: - Setting and reviewing credit limits for customers - Updating the annual credit and collection policy - Following up on overdue receivables by sending reminders and communicating with debtors - Ensuring that the percentage of overdue receivables remains within agreed limits - Generating and sending receivables reports to the sales team - Creating management information system (MIS) reports on receivables and overdue accounts - Maintaining Days Sales Outstanding (DSO) within specified targets - Oversight of debit/credit notes for customers To qualify for this role, you should have a B. Com or ICWA degree with 10 to 15 years of experience in credit policy and collections. Candidates with a proven track record in credit and collection, receivables management, and report/MIS preparation are preferred. AAK is a global leader in producing plant-based oils that enhance the quality of various consumer products. Our mission is centered around Making Better Happen by improving the taste, healthiness, and sustainability of the products we touch. Through Customer Co-Development, we collaborate closely with our clients to understand their needs and deliver innovative solutions across industries such as Chocolate & Confectionery, Bakery, Dairy, Plant-based Foods, Special Nutrition, Foodservice, and Personal Care. With a workforce of 4,000 employees and a presence in 25 sales offices and 15 Customer Innovation Centers worldwide, AAK has a rich history of Making Better Happen for over 150 years.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
kochi, kerala
On-site
The Accounts Assistant(Internship) position in the Finance & Accounting department based in Cochin, reports to the Senior Accountant. As an Accounts Trainee, you will be responsible for maintaining updated financial records, assisting with various accounting tasks, and supporting the finance team. This entry-level role offers an excellent opportunity to acquire and enhance skills in accounting and finance. Your key responsibilities will include: - Maintaining updated financial records and databases. - Assisting in the maintenance of general ledger accounts. - Preparing and processing journal entries. - Providing administrative support to senior accountants and finance managers. - Assisting in the preparation of monthly, quarterly, and annual financial statements. - Managing accounts receivable, including invoicing and collections. - Reconciling bank statements and resolving discrepancies. - Ensuring compliance with company policies and accounting regulations. - Assisting in internal and external audits. - Maintaining accurate and organized financial documentation. This is a full-time internship position with a contract length of 6 months, operating on a day shift schedule in Ernakulam. The ideal candidate should hold a Bachelor's degree and be comfortable working in person at the designated work location.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Job Description: You should have good knowledge in Finance, specifically in D365 Finance and Accounting, D365 Fixed assets, D365 Budgeting, D365 Inventory costing including Production costing. It is important that you possess hands-on knowledge of D365 configurations in these areas and are familiar with Month-end closing & Year-end closing processes. You should also be able to configure Management Reporter for necessary Business reports and PowerBI reports in the Finance domain. Basic knowledge of AR, AP, Collections, etc., is required. Your previous experience should include filling up RFPs, preparing Demo scenarios, and configuring D365 for Demo/implementation purposes. You should be capable of thinking, analyzing, and suggesting innovative solutions for Client/Prospect business challenges. Additionally, you should be adept at preparing functional design documents for custom solutions, training documents, and providing functional training in various functional areas. Functional testing skills are also essential for this role. Strong Verbal and written communication skills are a must-have, along with the ability to work effectively in a team. A degree in B.E, B.Tech, M.Tech is required for this position. Company Description: Hitachi Solutions India Pvt Ltd, a core member of the Information & Telecommunication Systems Company of Hitachi Group, is a renowned leader in delivering business and IT strategies and solutions to various industries. The company offers value-driven services throughout the IT life cycle, from systems planning to systems integration, operation, and maintenance. Hitachi Solutions provides superior products and services globally through key subsidiaries in the United States, Europe, China, and India. The company is dedicated to social innovation, such as smart cities. Our Competitive Edge: At Hitachi Solutions, we value a dynamic and rewarding work environment, supported by an experienced leadership team, excellent technology expertise, and strong customer relationships. We provide competitive compensation, benefits packages, performance reviews, bonuses, and regular training opportunities. Our commitment is to nurture our employees personally and professionally, fostering growth and innovation within the organization. What is it like working here We pride ourselves on being industry leaders and offering an enjoyable work environment where personal and professional growth is encouraged. Hitachi Solutions is a place where individuals can develop skills they are passionate about. Our core commitments to employees include recognizing the team's contribution to success, providing diverse work opportunities, supporting continuous learning and growth, and listening to every employee's valuable input to enhance our work culture.,
Posted 3 weeks ago
5.0 - 10.0 years
3 - 8 Lacs
Coimbatore
Work from Office
Role & responsibilities Order Approval. Orders must be reviewed and ensure accounts are up to date before allowing orders to be processed. Orders over the credit limit will be sent to the credit manager for review and approval of the credit limit. Payment Postings and Reconciliations. Post payments to customers from all bank accounts, reconciles with posted bank transactions, works with the AP department to have refunds issued when needed, and contacts customers with duplicate payments. Cash Application. Accepts payments for customers who request payments through cases, phone calls or emails for processing. Apply payments to customer invoices per customer remittance. Account Reconciliation. Prepares and records financial transactions for assigned accounts to accumulate and record accurate and timely financial history. Ensures daily deposit reconciliation; maintains daily, monthly reporting for audit purposes. Reconciles daily deposit totals, review, and correct discrepancies. Responsible for cash balancing and reconciliation of bank deposits and communication between internal and external customers. Write off FX fees, and slight differences on accounts. Research and Resolution. Researches and accurately distributes payments with no apparent invoice number, or date-of-service. Research and determine the correct claim for the payment if there is a valid date of invoice and accurately apply payment to correct invoice. Ensures Compliance. Research compliance with customers through online portals, work with the warehouse team to dispute issues. Create customers credit memo in relation to deductions that are on payment, create debit memo to reverse paybacks disputed and paid back to the company. Review and understand customers' contracts and understand if the credits that customers are taking are indeed valid. Systems Capability. Manage cases in Salesforce, understand how to review customer accounts and orders in the system. Understand how to review and pull copies of statements in Great Plains, understand how to pull copies of invoices, and credits/returns for customers. Manage accounting, collection, and personal inbox emails from internal and external customers. Collections. Review past due customers, send out customers statements. Making outbound collection calls in a professional manner while keeping and improving customer relations. Taking inbound calls from customer calls in relation to their account
Posted 3 weeks ago
0.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Sadaf-6362015960 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 3 weeks ago
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