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4.0 - 8.0 years
4 - 8 Lacs
Tirupati
Work from Office
This is an Great opportunity for Collection Managers !! Roles and Responsibilities He/ She should have overall experience in Home loan, Loan against property, Mortgages. He/ She should be Well versed in Other products like Vehicle loan, Personal loan, Credit Cards, Jewel loan collections. Negotiating with customers in cases when non-payment occurs. - Preparing monthly feedback reports on payment collections. Define and review collection strategies for the portfolio managed. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force Manage and deliver performance in terms of, resolution, roll backs, collection rates/ values and optimum utilization of field resources to increase efficiencies as per the target set for the assigned portfolio. Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Achieving collection goals and targets for the Branch and reporting metrics to senior management on a daily, weekly and monthly basis. Addressing legal requirements through the local legal resource in liaison with the Legal Support. Ensure the work flow is planned and all the necessary interventions are actioned to achieve the Baseline in order to improve collections Efficiency. To ensure follow up is done as per the laid down process wrt to allocation, Account level review of cases tagged as NC, dispute, expired etc. Age Below 38 Years Desired Candidate Profile i) Minimum of 4+ Years of Experience. ii) Hand full experience in collections in Home loan, loan against property, mortgages. Perks and Benefits As per Industry Norms
Posted 3 weeks ago
4.0 - 8.0 years
8 - 10 Lacs
Pune
Work from Office
min of 4 to 6 yrs of exp required looking for PLSql query exp need good exp in collections work location viman nagar, pune
Posted 3 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Gurugram
Work from Office
Hiring For Non Voice Fraud And Dispute Process 7 LPA GGN Only Grad/ BE/B.Tech Min.1 Yr. Fraud Dispute/Investigation/Prevention Exp. (Any Domain). 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 3 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
Gurugram
Work from Office
Hiring For Banking KYC Process -4.50 LPA GGN Grad/UG's/ - Min. 1 Yr. Experience in Banking KYC Process is Must Any Domain NO BE/Btech 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 3 weeks ago
1.0 - 4.0 years
0 - 2 Lacs
Surat, Delhi / NCR
Work from Office
Dear Applicants, Currently we are hiring for Debt Recovery Agent (Field Collection Officer) for DEBT MANAGEMENT COMPANY Location: Delhi,Surat Vacancy - 1 Salary: - Upto 15k to 22k LPA + Lucrative Incentives Send CV to Sandeep kaur - 9220132326 or sandeep@getwork.org Note- DRA Certificate mandatory. Experience: Freshers to 5 years Product : Credit Card and Unsecured Loan Collection
Posted 3 weeks ago
0.0 - 5.0 years
3 - 8 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for Top international Bpos for voice process for customer service /Sales in Delhi Ncr Location Gurgaon /noida Delhi NCR ONLY Salary upto 50 k In sales Customer service 35 k CALL OR WHATS APP 8588967031(Abhishek Biswas) CALL OR WHATS APP 8588967031(Abhishek Biswas) Apply only if you have excellent communication skills Relevant experience required .Freshers with excellent communication skills can apply
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 3 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
4.0 - 7.0 years
8 - 18 Lacs
Bengaluru
Hybrid
Job Description: Good to have Automotive embedded software development experience. Hand on experience in Design pattern. Experience Core Java/Java 8 platform with object-oriented programming knowledge. Experience in implementation of Java online services knowledge on HTTP, MQTT protocols. Integration and test automation competencies (Continuous integration, large data, remote testing, remote test farms).
Posted 3 weeks ago
6.0 - 8.0 years
15 - 20 Lacs
Hyderabad, Pune
Work from Office
Overall experience of 6 to 8 years in Oracle Cloud ERP Functional O2C (Order to Cash) Consultant. with Strong Subscription Mgmt.(OSS), Experienced in Oracle subscription to AR Flow. In this role, you will be responsible for managing and supporting (Production Support and Enhancement) Cloud ERP Finance Applications. Drives Process designs, system solution, and end to end architecture. Coordinate with Onsite/ offshore functional Lead & Functional Team.Work on incident based on agreed Service Level Agreements.Partners with Customer Business System Analyst(s), business users and stakeholders to be able to complete the design, configuration, and functional test of the O2C module enhancements. Specific Skills Required:Expert hands-on functional Production Support experience in Oracle Cloud ERP Application (Oracle Subscription Management, AR, RMCS). Understanding of Oracle Cloud ERP functionality and process. At least two full life cycle projects of Oracle Fusion Cloud Financial Implementation/support experience. Identify functional gaps and provide corrective actions, Respond to the customer queries and concerns promptly.Data migration experience using FBDI, ADFDI. Good communications skills and ability to produce high-quality deliverables. Prioritize outstanding issues, support cases, ensure the deadline are met.work with cross functional team in resolving the integration issues and support cases. Perform fit/gap assessments and providing solution options with impact assessments. Participate in the daily/weekly stand up meetings with Business users on requirement gathering listing outstanding issues. Ready to work in 2nd Shift (3.30 PM to 11.30 AM IST)
Posted 3 weeks ago
3.0 - 8.0 years
3 - 4 Lacs
Ludhiana, Chandigarh, Dehradun
Work from Office
responsible for managing and motivating a team to achieve collection goals, ensuring proper case allocation, and training new hires EXPERIENCE IN WRITTEN OFF PORTFOLIO AGE - Upto 30years Interested candidate please share cv at hiring@argsol.in
Posted 3 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Lucknow
Work from Office
Inventive Software Solutions Pvt Ltd is looking for Field executive to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Qualification : HSC And Above Work From Office Location:- MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 27 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Rahul:- 9822687351
Posted 3 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
Chennai
Work from Office
Excellent Opportunity with HCLTech for OTC - Order management and Collections | Walk-in at Ambattur | 27th May'25 Skill: OTC, Billing, Collections, Order management (Purchase order & Sales order) with minimum 2 years of relevant experience. Email and Chat support - Min 2 Years. Date: 27th May'25. Time: 11.00am to 3.00pm Experience: 1 year - 5 year of Relevant Experience. Contact Person: Jefferson Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai - 600058, Tamil Nadu, India. Responsibilities: OTC: Order Management / Order Processing. Account Receivables - Collections (Only experience with collection) Order Validation and Query management. Order Fulfillment. Customer Relations Controls compliancy Contract Setup and Equipment Billing. Order Entries: The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners. Achievement of Weekly/Monthly/Quarterly targets and SLA Regular communication to team Leader Been driven and motivated to achieve targets set. Robust escalation process. Resilient under pressure and ability to quickly adapt to unforeseen work demands. Billing: It covers all aspects of the Billing role along with mentoring and supervising activities: Achievement of monthly/quarterly targets and SLA Regular communication to Team Leader Robust escalation process. Controls compliancy Training and ongoing assessment of team members Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off) Stand in for Team Leader. Required Skills: Relevant Experience should be mandatory. Minimum 2 years of team handling experience on paper Excellent People Management Skills Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days). Please go through the JD and walk-in to the mentioned address. Note: Only relevant experiences can apply Documents to be carried: 2 Copies of your updated resume 2 ID pro How You'll Grow At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees. Our company is extremely diverse with 165 nationalities represented. We offer the opportunity to work with colleagues across the globe. We offer a virtual-first work environment, promoting a good work-life integration and real flexibility. We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- ICICI HFC / BOB / Axis bank / HSBC /TCHFL -HSC or graduate -Experience on paper and DRA certificate -Linguistic : Hindi, Marathi Tamil Telugu Malayalam Gujarati Kannada -Rotational day shift -Salary upto 27ctc Required Candidate profile Qualification: HSC To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) Contact Person:- HR Pratiksha Mob:- 8698488197 Mail:- pratiksha.shirtode@credicus.co
Posted 3 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Position:- Inbound And Outbound Voice Process -HSC Pass Can apply -Freshers can apply -Marathi And Hindi Good communication -Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. -Rotational week off Required Candidate profile Qualification: HSC And Above Job Location: Mantri IT park, Viman Nagar,Pune, 411041 To schedule your interview send your CV through WhatsApp Or Call HR Gaurav :- 7796427055
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Required Tele-collection Exe-Female for Banking sector-Home loans at Annasalai- Chennai. Have to give reminder calls for the payment. Should be graduate with 1 yr of experience in Collections. Salary: 22K-25K. Cont: Ajay@9811008929/info@jjindia.co.in
Posted 3 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Gurugram
Work from Office
Hi, We are hiring for the ITES Company for Collection Role. Key skills- a) Any Graduate b) Minimum 1 year Collections Experience c) B2B Collections Experience is Preferred d) Excellent Communication Skills Job Description- 1. Should have prior experience in collections (preferably B2B collections) 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 34
Posted 3 weeks ago
5.0 - 7.0 years
6 - 9 Lacs
Gurugram
Work from Office
Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 326
Posted 3 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Pune
Work from Office
Role: OTC Collection Experience: 3 Years experience Shift: UK Shift B.com/commerce background only Salary: upto 6LPA Location: Pune Regards, Js4u Team 7845818147
Posted 3 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Pune
Work from Office
Role: OTC and Collections Experience: 3 Years experience Shift: UK Shift B.com/commerce background only Salary: upto 5.5 LPA Location: Pune Regards, Js4u Team 7845818147
Posted 3 weeks ago
0.0 years
2 - 4 Lacs
Mira Bhayandar, Maharashtra, IN
On-site
About the job: Key responsibilities: 1. Make outbound calls or receive inbound calls to discuss overdue accounts 2. Persuade customers to make full or partial payments 3. Review and update customer account information 4. Resolve disputes effectively and efficiently 5. Handle customers with professionalism and empathy Additional information: 1. Meet the age criteria of a maximum 40 years 2. Hold educational qualifications of a Graduate or HSC fresher and above 3. Work rotational night shifts between 5:30 pm to 11:30 am (9-hour shift window) 4. Be available for 2 rotational week offs 5. Work from Bhayandar location 6. Possess excellent communication skills Who can apply: Only those candidates can apply who: are from Mira Bhayandar, Vasai-Virar only Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-06-23 23:59:59 Other perks: 5 days a week, Cab/Transportation facility Skills required: Negotiation, Problem Solving, English Proficiency (Spoken), Interpersonal skills, Effective Communication, Customer Support and Collections Other Requirements: 1. Immediate joiners 2. Work with night Shifts 3. Work in rotational shifts 3. Excellent communication skills 4. English fluency About Company: Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.
Posted 3 weeks ago
1.0 - 6.0 years
5 - 7 Lacs
Pune
Work from Office
Summary: Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities: • Identifies and resolves basic and routine issues impacting payment • Overcomes customer objections concerning payments and assists them in understanding their account terms • Utilizes payment options and negotiates payment arrangements • Follows prescribed escalation procedures • Provides thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs • Submits recommendations to write-off account balances • Monitors and maintains assigned queue of customer accounts • Keeping and improving customer relations • Prepare & publish reports to senior management as required • Carry out exceptional coordination with various departments to ensure great customer experience Knowledge and Skills: • Strong verbal and written communication skills, with the ability to effectively and professionally present information and respond to questions • Excellent analytical and problem resolution skills • Desire to work in a position requiring extensive phone and email communication • Ability to work in a highly measured, fast-paced, production environment • Working knowledge of MS Office and databases • Bachelors degree • Prior inbound/outbound calling experience - preferred • Accounts Receivable, Collections & Billing knowledge – REQUIRED . • Comfortable to work in any shift timings as per process requirements.
Posted 3 weeks ago
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The collections job market in India is a growing field with a high demand for professionals who can efficiently manage and recover debts owed to organizations. With the rise of various industries, the need for skilled individuals in collections roles has increased significantly. Job seekers looking to explore opportunities in this sector can find a range of positions across different industries and companies.
These major cities in India actively hire for collections roles across various industries, offering a plethora of opportunities for job seekers.
The average salary range for collections professionals in India varies based on experience and expertise. Entry-level positions typically start around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.
In the collections field, a career typically progresses from roles such as Collections Executive to Senior Collections Analyst, Collections Manager, and eventually Collections Director. With experience and skill development, individuals can climb the career ladder and take on more challenging and rewarding roles.
In addition to collections expertise, professionals in this field are often expected to have skills such as:
As you prepare for interviews and explore opportunities in the collections field in India, remember to showcase your skills, experience, and passion for the role. With the right mindset and preparation, you can confidently pursue a rewarding career in collections. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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