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0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Burhan on 9538429000 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Burhan on 9538429000 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 3 weeks ago
5.0 - 12.0 years
7 - 9 Lacs
Remote, Raipur
Work from Office
Roles and Responsibilities : Manage a portfolio of tractor loan accounts, ensuring timely collection of payments from customers. Identify potential risks and develop strategies to mitigate them, maintaining high levels of customer satisfaction. Collaborate with internal teams to resolve issues related to loan disbursements, interest rate changes, or other financial matters. Analyze market trends and competitor activity to stay ahead in the competitive tractor finance landscape. Job Requirements : 5-12 years of experience in agribusiness lending or similar field. Strong understanding of agricultural finance products such as tractor loans. Proven track record in collections management with ability to manage multiple priorities simultaneously.
Posted 3 weeks ago
8.0 - 13.0 years
30 - 35 Lacs
Nagpur
Work from Office
Manage a team responsible for recovering bad debts from customers across the region.Oversee all stages of collections for unsecured loans. Required Candidate profile Minimum 8-10 years of experience in Unsecured Loans and in managing teams. Data oriented and self driven for BL and PL.
Posted 3 weeks ago
5.0 - 10.0 years
6 - 12 Lacs
Chennai
Work from Office
Opening for the One of the leading NBFC company Role & responsibilities : Manage collections and recoveries for both secured and unsecured loans directly and through various collections agencies for Tamil Nadu. As an Authorized officer ,to appear before various court, police station and quasi govt authorities in the capacity of AuthorizedOfficer, for verification of documents, to register police complaints etc. To issue, sign and dispatch legal notices, settlements letters, auction notices, sale confirmation letters etc. Take Physical Possession of Mortgage Properties with the help of govt/court authorities, auctioning of properties, registration of Sale certificate. Continuous collections follow up with agencies, visiting high value accounts, digital collections etc. Collection and follow up with collection and legal team of original lender. Meeting with advocates for discussing pending cases and expediting legal proceeding. Auditing of vendor bills Interested candidates shared resume on snehal@topgearconsultants.com
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
PrimeGen Healthcare Laboratories Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey. Contacting customers and clients who have outstanding debts to arrange for payment. Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner. Providing customers and clients with information about their outstanding debts and the consequences of non-payment. Keeping detailed and accurate records of all collection efforts and communications with customers and clients. Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans. Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act. Excellent communication and negotiation skills.
Posted 3 weeks ago
4.0 - 9.0 years
8 - 12 Lacs
Coimbatore
Work from Office
Tata Capital Ltd is looking for Manager - DSMG - Recovery Pool - 451 to 1170 DPD to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 3 weeks ago
1.0 - 2.0 years
4 - 7 Lacs
Mumbai
Work from Office
Job Title Customer Service Associate Division Ratings Admin and COE Department Ratings Operations- Analytical Support Hiring Level Third Party (Quess Corp) About CRISIL Ratings CRISIL Ratings is India's leading rating agency. We pioneered the concept of credit rating in India in 1987. With a tradition of independence, analytical rigour and innovation, we have a leadership position. Team- Ratings Operations Department: Ratings Operations- Analytical Support About BLR Ratings. Bank loan rating indicates the degree of risk regarding timely payment of the bank facility being rated; the facility includes principal and interest, if any, on the principal. CRISIL rates the maximum number of companies for their bank loans in India. It has, so far, assigned ratings to the bank facilities of more than 12,614 entities as on March 31, 2013, representing over 50 per cent of all the companies which have their bank loans rated in India; CRISIL has rated bank facilities of all types: term loans, project loans, corporate loans, general purpose loans, working capital demand loans, cash credit facilities, and non-fund-based facilities, such as letters of credit and bank guarantees. For more information please visit www.crisil.com Short Summary: Outbound & Inbound Collections B2B Process. Interacting with CRISIL clients and collecting required information/fees. Ensuring Stakeholders Targets are met. Timings :- 10 am to 7 pm Work Location :- Hybrid – Crisil House and WFH. Job Requirement: Good Communication skills and fluent in English. Prior tele calling experience is must. Tele calling collections / sales experience (preferred) Candidate Profile Payroll: Quess Corp- Basis individual's performance, the person will be absorbed on the rolls of Crisil. (3rd Party payroll) Telecalling and Collection process experience preferably in the B2B Market. Essential Qualifications Any Graduate
Posted 3 weeks ago
2.0 - 7.0 years
5 - 15 Lacs
Pune
Work from Office
we are looking for collection managers to handle our Retail and BB portfolio in Pune and Nashik region. The base location will be Pune. Job Role : Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Call/Whatsapp :Sneha 8448100705 International Sales Executive (Experienced) Min 6 months sales exp must(US Voice Process) NO FRESHER'S Salary between 30k-50k+Incentives Excellent comms must Need only immediate joiners Interview will be Face to Face Required Candidate profile Urgent Hiring for International Sales Process Candidates should have 06 months for experience into any international sales Need only Immediate joiner working Days: 5 Both Side Cab+ Meal 8448100705
Posted 3 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
We are Indias largest BPO recruitment company. We are hiring for many companies in different job roles. Available Job Roles: International Voice Process International Non-Voice Process Chat Support Domestic Voice Process International Semi Voice Process Banking Process Salary: Up to 6 LPA Job Locations: Whitefield / Manyata Tech Park International Voice, Non-Voice, Tech Support, Semi Voice Marathahalli International Voice, Social Media Process Electronic City – International Voice, Non-Voice Bellandur – International Voice Who Can Apply: Freshers Or minimum 6 months experience in BPO, international voice process, sales, or client service Good spoken English Willing to work in rotational shifts Contact Details: HR Kulsum 7026022000 / 9964080000 Website – jobshop.ai
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Noida
Work from Office
Conduct rigorous follow-ups and closely monitor all stages of renewals, including contacting delinquent customers or those eligible for additional funding. Work with customers to ensure timely repayment, negotiate new payment terms, and address other collection-related issues. Track promised payments to ensure receipt. Use Sales and Collections portals to monitor progress. Maintain high call volumes, adhere to renewal and collection call models and performance standards, and utilize skip tracing for default customers. Develop strategies to increase collections and manage outstanding accounts. Collaborate effectively with team members and supervisors to ensure smooth departmental operations. Meet crucial deadlines consistently. Work closely with credit underwriters during the underwriting process. Communicate and follow up with clients regularly. Meet or exceed team productivity goals. Ensure high levels of client satisfaction by providing prompt responses and solutions to their challenges. Possess strong phone contact handling skills and active listening abilities. Required Skills and Qualifications: Proven experience in a similar role within the financial services or collections industry. Strong understanding of collections processes and strategies. Excellent communication, negotiation, and interpersonal skills. Ability to handle high call volumes and manage multiple tasks simultaneously Strong problem-solving skills and the ability to think critically. High level of accuracy and attention to detail. Ability to work independently and as part of a team. Strong organizational and time management skills. Ability to meet deadlines consistently. • Proficient in using Sales and Collections portals and other relevant software.
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
We are Indias largest BPO recruitment company. We are hiring for many companies in different job roles. Available Job Roles: International Voice Process International Non-Voice Process Chat Support Domestic Voice Process International Semi Voice Process Banking Process Salary: Up to 6,00,000 per year Job Locations: Whitefield / Manyata Tech Park International Voice, Non-Voice, Tech Support, Semi Voice Marathahalli – International Voice, Social Media Process Electronic City – International Voice, Non-Voice Bellandur – International Voice Who Can Apply: Freshers Or minimum 6 months experience in BPO, international voice process, sales, or client service Good spoken English Willing to work in rotational shifts Contact Details: HR Shefali 7975181576 / 9964080000 Website – jobshop.ai
Posted 3 weeks ago
0.0 years
0 - 1 Lacs
Coimbatore
Work from Office
Company name : Enlist Management PVT Ltd. Position : Field Executive Location : Coimbatore Qualification : 10th Pass or Above Skills : Debt recovery agent , Cash collection, Loan recovery, Debt recovery Experience : Freshers Salary :13k+ allowance
Posted 3 weeks ago
0.0 years
1 - 3 Lacs
Gurgaon/Gurugram
Work from Office
NON Voice Process II Freshers 25k-45k in hand !! GGN location :- Gurgaon CAll:- Jyoti :- 7042297337 Ruhi :- 9911567769 Dhruv :- 7303396337 Required Candidate profile Graduate / Under Grad can apply only , Need only immediate joiners Excellent communication required only 9560028009 / 9911567769 / 8860576337
Posted 3 weeks ago
0.0 - 4.0 years
1 - 3 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
We looking immediately Joiner. Process :- DRA Collection Executive *DRA certificate compulsory * Requirements - 6+ months collection experience - Undergraduate/Graduate degree Job Details - 6-day workweek, rotational fixed off salary- 20 CTC Required Candidate profile Qualification- 12th and above -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rahul :- 9822687351
Posted 3 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Chennai
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership. Primary Responsibilities Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle Ensure all workflow items are completed within the set turn-around-time within quality expectations Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements Perform other duties as assigned Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate 12+ months and above experience in healthcare accounts receivable required (Denial Management) - Hospital Billing Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers) In-depth working knowledge of the various applications associated with the workflows Knowledge / Skills / Abilities: Solid knowledge and use of the American English language skills with neutral accent Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information Proficient in MS Office software; particularly Excel and Outlook Proven ability to communicate effectively with all internal and external clients Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems Proven to be efficient and accurate keyboard/typing skills Proven solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership. Primary Responsibilities Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle Ensure all workflow items are completed within the set turn-around-time within quality expectations Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements Perform other duties as assigned Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate 12+ months and above experience in healthcare accounts receivable required (Denial Management) Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers) In-depth working knowledge of the various applications associated with the workflows Knowledge / Skills / Abilities: Solid knowledge and use of the American English language skills with neutral accent Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information Proficient in MS Office software; particularly Excel and Outlook Proven ability to communicate effectively with all internal and external clients Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems Proven to be efficient and accurate keyboard/typing skills Proven solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction #NTRCM#
Posted 3 weeks ago
8.0 - 13.0 years
16 - 31 Lacs
Bengaluru
Hybrid
Project Role: Senior Software Development Engineer (associate Manager) Management Level : Grade150 Work Experience : 8-12 years Work location : Bengaluru/Gurgaon/Kochi (Hybrid) Must Have Skills : Java 8 and above version, Hibernate, ORM, Spring framework, Collections, Multithreading, Tomcat Application Server, React.js (jQuery, CSS and JavaScript) Job Description: Technical Experience: 8+ years experience in software development 4-6 years of experience in Java, Hibernate, Spring framework jQuery, CSS and JavaScript At least 2+ year experience in React & JavaScript. Thorough understanding in using Monitoring tools / CICD systems (e.g., Git, App dynamics, Spring metrics) Thorough understanding of the software development lifecycle Excellent verbal and written communication skills, with proven technical writing abilities Team-oriented thinking with demonstrated ability to produce high-quality work as part of a fast-paced, dynamic team Proven ability to collaborate with and drive cross-functional and interdepartmental teams Responsibility: Work with team create accurate effort estimates, plan deliverables, determine risk assessment and estimate resource needs in Agile scrum delivery model Develop and maintain good communications and working relationships with local and remote software development teams Plans and coordinates peer review of work products such as code, designs, and test Plans produced by team Applies programming tools, procedures, functions and routines towards delivering the assigned task or activity. Good knowledge of source code configuration management software involving check-in/check-out process. Provide technical guidance and coaching to team Understand and comply with core operating procedures and working instructions and mentor team as required Participate in discussions (involving onsite/offshore teams) of requirement analysis/clarifications, architecture, design and development Participate in reviews and implementation of SDLC methodologies to ensure high quality software within the schedules and also in testing backups ensuring maximum up-time and maximum performance of database. Working closely with other teams, such as QA, systems analysts, deployment/IT and onsite/client professionals for knowledge transfer or requirement clarifications etc. with the required help Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the project Delivery Quality deliverables as agreed upon within the schedule Flexible enough to adjust to the change in work / technology / Team / etc
Posted 3 weeks ago
6.0 - 11.0 years
16 - 20 Lacs
Chennai
Work from Office
Job Summary Synechron is seeking an experienced and detail-oriented Senior Pega Developer to join our technology team. In this role, you will be responsible for designing, developing, and maintaining Pega applications that support our business operations. You will collaborate with cross-functional teams to deliver scalable, efficient, and high-quality solutions, adhering to best practices and industry standards. Your expertise will help streamline processes, improve user experience, and ensure the robustness of our platform. Software Requirements Required Skills: Pega Platform Development (core case types, integrations including REST APIs, file listeners, error handling, decision tables, collections) Java — hands-on experience or solid understanding to support Pega development Knowledge of software development life cycle (SDLC) practices Experience working within Agile methodologies (Scrum, Kanban) Version control (Git, SVN) or similar tools Preferred Skills: Other development tools related to Pega (assignment flows, rule management) Automation tools such as Jenkins for deployment Familiarity with cloud environments for deployment (Azure, AWS) Overall Responsibilities Collaborate with business analysts, testers, and cross-functional teams to gather and understand technical requirements Design, develop, and implement Pega applications and features based on business needs Create and maintain detailed technical documentation, including specifications, design documents, and deployment procedures Conduct code reviews to ensure adherence to best practices, code quality, and maintainability Support troubleshooting, bug fixing, and optimization of Pega applications Assist in deploying applications using continuous integration tools like Jenkins Stay updated on Pega platform updates, new features, and industry best practices Provide technical support for production issues and participate in resolution activities Technical Skills (By Category) Programming Languages (Essential): Pega Rule Process Commander (PRPC) rule development, rule scripting Java (preferred for integrations and customizations) Data Management & Integrations: Experience with Pega case types, process flows, integrations with REST APIs, file listeners, and error handling mechanisms Cloud Technologies: Basic understanding of cloud deployment environments (preferred) Frameworks & Libraries: Pega Case Types and Decisioning rules, Collections, Data pages, and complex flow design Development Tools & Methodologies: Agile/Scrum development practices Version control systems such as Git or SVN CI/CD pipelines, especially Jenkins for deployment and configuration management Security Protocols (if applicable): Basic knowledge of security standards in application deployment and data handling Experience Requirements Minimum of 6+ years of experience in software development, with substantial hands-on Pega platform development experience Proven expertise in designing and developing Pega case types, integrations (REST APIs, file listeners), error handling, decision tables, and collections Prior experience working in Agile/Scrum environments Experience with Java development and deploying applications via Jenkins Experience working with cross-functional teams, participating in code reviews, and documentation Day-to-Day Activities Attend daily stand-ups and sprint planning sessions Collaborate with business and technical teams to understand requirements and design solutions Develop, test, and deploy new features within Pega platform Conduct code reviews and ensure adherence to best practices and technical standards Troubleshoot and resolve application issues, bottlenecks, and errors Create and update technical documentation, including specifications and deployment procedures Participate in continuous learning to stay current with Pega platform updates and best practices Provide ongoing technical support and guidance to team members Qualifications Bachelors or Master’s degree in Computer Science, Information Technology, or related field Pega Certified System Architect (CSA) or Pega Certified Senior System Architect (CSSA) certifications are preferred Proven hands-on experience in Pega development, especially in case types, integrations, and decisioning Good understanding of SDLC and Agile methodologies Professional Competencies Strong problem-solving and analytical skills for troubleshooting complex issues Effective communication skills to articulate technical concepts clearly Ability to work collaboratively within a team environment and maintain open communication channels Adaptability and eagerness to learn new technologies and platform features Attention to detail and commitment to delivering high-quality solutions Time management skills to handle multiple priorities and meet deadlines
Posted 3 weeks ago
1.0 - 2.0 years
1 - 1 Lacs
Kolkata
Work from Office
We are looking for a Collection Executive for Airtel's customer collections. The primary responsibility is to visit customers with overdue payments on their pending dues, and convince them to make timely payments against their Airtel number.
Posted 3 weeks ago
4.0 - 7.0 years
4 - 7 Lacs
Noida, New Delhi
Work from Office
Urgent Hiring For Collection Manager-Flows Location - Delhi/ Noida Job Role :- Responsible for Bkt Collection, w-off recovery in lending portfolio. Managing a Team of Collection Associate and Collection Officers. Ensuring adequate manpower for portfolio coverage meeting CAPE norms. Ensuring Mobile App usage is 100% and quality feedback/trails are updated. Specific focus on Non starters and daily visit on delinquent customers. Recommending legal actions for critical cases. No delay in deposition of money. Key Responsibilities :- Responsible for collection efficiency on timely manner, thus delivering targeted performance. Responsible for Effective Cost Management. Understanding & Managing Healthy Portfolio. Mandatory skills :- Graduate or Post Graduate in Marketing or any other field 5 - 7 yrs experience in Secured/Unsecured products financing is a must. Good communication and pleasing personality. Please share Resume at Saraswati.mishra@hdbfs.com or WhatsApp 7703977569
Posted 3 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Dhekiajuli (Pt)
Work from Office
Roles and Responsibilities Manage debt recovery through effective communication with customers over phone calls, emails, and field collections. Identify and resolve customer queries related to loan accounts, credit cards, and other financial products. Develop strong relationships with clients to ensure timely payment of dues. Conduct regular follow-ups on outstanding payments to minimize delinquencies. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 3-5 years of experience in collections or a similar role (collections, debt recovery). Strong knowledge of banking processes, particularly loan processing and servicing. Excellent communication skills for handling difficult conversations with customers. Ability to work independently from home office environment.
Posted 3 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
Gurugram
Work from Office
Job Overview : We are looking for a highly skilled and motivated Senior Product Manager (LMS) to join our team in Gurgaon. The ideal candidate will have over 5 years of experience working in the financial services domain, specifically Integrating, managing and optimizing Loan Management Systems (LMS). This individual will play a critical role in ensuring the smooth and efficient functioning of the LMS, driving end-to-end delivery, identifying operational pain points, and working closely with internal stakeholders to streamline processes through technology. Key Responsibilities: End-to-End Ownership of LMS: - Take full ownership of the Loan Management System (LMS) and ensure that it meets business requirements and operational needs. - Collaborate with stakeholders across the Operations, IT, and Business teams to define, prioritize, and implement system enhancements. - Drive system integration and operational improvement projects in partnership with the LMS vendor. - Work with LMS partners (e.g., FinnOne, Pennant) to ensure seamless delivery of features, enhancements, and upgrades. Stakeholder Management: - Act as the primary point of contact for the Operations team to identify pain points and propose effective solutions. - Gather and analyze business requirements from stakeholders, particularly from the Operations team, and translate them into system specifications. - Collaborate with business and technology teams to ensure timely delivery of high-quality solutions. LMS Optimization & Enhancements: - Drive continuous improvements and enhancements in the Loan Management System to ensure it aligns with the evolving needs of the business and its customers. - Troubleshoot and resolve any system-related issues impacting the loan lifecycle process. - Ensure that LMS performance, accuracy, and efficiency meet operational expectations and KPIs.- Integration & Technical Expertise: - Senior the integration efforts between the LMS and other critical systems, ensuring smooth data flow and process automation. - Oversee the technical aspects of the LMS, including system updates, configuration, and troubleshooting. - Ensure that the LMS is in compliance with regulatory requirements and internal policies. Project Management: - Senior and manage LMS-related projects from start to finish, ensuring that timelines, budgets, and deliverables are met. - Develop detailed project plans, coordinate with internal teams and external vendors, and track the progress of each project. - Proactively identify risks and mitigation strategies to ensure timely delivery.- Reporting & Documentation: - Provide regular updates to senior management on the progress of LMS-related projects and system enhancements. - Create and maintain comprehensive documentation for the LMS processes, user guides, and integration procedures. Key Requirements : - Minimum 6 years of experience in handling and optimizing Loan Management Systems ( LMS ) within the Experience financial services domain. - Proven experience with LMS platforms such as FinnOne, Pennant, or similar systems is highly preferred. - Experience in LMS on boarding from scratch will be considered a strong plus. - In-depth knowledge of financial operations processes, loan lifecycle, and data management in the context of home loans and financial products. Skills : - Strong understanding of financial operations and processes, including loan origination, disbursement, servicing, collections, and closure. - Expertise in managing system integrations, vendor management, and cross-functional collaboration. - Experience working with Agile methodologies for system implementation and product delivery. - Excellent project management and organizational skills, with the ability to prioritize and handle multiple tasks simultaneously. - Strong communication skills, with the ability to effectively collaborate with technical and non-technical teams. Technical Knowledge: - Proficiency in system integration, business requirements gathering, and creating technical specifications for LMS enhancements. - Understanding of databases, API integrations, and software development life cycle. - Experience in troubleshooting and resolving technical issues related to Loan Management Systems. Educational Qualifications: - Bachelor's degree in Engineering, Computer Science, or a related field. Graduates from Tier 1 and Tier 2 colleges are preferred. - An MBA or similar business qualification is a plus.
Posted 3 weeks ago
0.0 - 2.0 years
17 - 20 Lacs
Gurugram
Work from Office
Role Overview- We are seeking a highly analytical and motivated individual to join the Financial Operations group in the Pricing Team. This team is responsible for the valuation of private investments and the oversight of non-private investments across various asset classes, working closely with front office teams. Key Responsibilities- - Perform valuations of private equity and credit investments by conducting industry research, analyzing portfolio company fundamentals, and competitor benchmarking. - Build, update, and maintain valuation models, ensuring adherence to accounting and audit guidelines. - Prepare detailed valuation documentation and monitor deal inputs and assumptions periodically. - Support third-party valuation reviews and audit cesses by viding relevant analysis and summaries for valuation committees. - Develop and review controls related to the pricing of Equity, Fixed Income, and Derivative ducts (both OTC and Exchange Traded). Candidate file- - Masters degree in Finance or equivalent qualification. - 0-1 years of experience in business valuations, preferably in private equity, private debt, or investment banking. - Strong understanding of Equity, Fixed Income, and Derivative (OTC and Exchange Traded) ducts. - Exceptional financial modeling, valuation, research, and analytical skills. - Ability to perform in-depth, innovative, and critical analysis across a broad range of industries and geographies. - Excellent interpersonal, communication, and presentation skills.
Posted 3 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Madurai, Thrissur, Panruti
Work from Office
Urgent openings for Agency Manager Recovery with hands-on experience in managing third-party agencies, collections teams, and recovery channels. Role & responsibilities Agency Management: Handle a network of recovery/collections agencies within the assigned territory. Onboard, train, and review performance of recovery partners. Ensure adherence to SLAs, compliance, and fair collection practices. Recovery Operations: Monitor and drive recovery performance on delinquent portfolios (Buckets: 30+, 60+, 90+, written off cases). Develop and implement recovery strategies to maximize collections efficiency. Execute field recovery actions including skip tracing, settlements, legal recoveries where required. Channel Performance: Analyze agency/channel productivity and optimize recovery costs. Ensure recovery agents are well-informed, trained, and aligned with company standards. Initiate corrective actions in case of underperformance. Compliance & Reporting: Ensure compliance with regulatory guidelines and company policies. Maintain MIS and daily/weekly performance reports. Collaborate with legal, risk, and credit teams as required. Preferred candidate profile Graduate/Postgraduate in any discipline. 3 to 8 years of experience in collections/recovery , with strong exposure to agency/channel handling . Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus. Ability to travel extensively and manage field recovery operations. Perks and benefits Salary is not constrain for right person, interested candidate can drop your resume to yuvaraja.k@smfgindia.com / 8976918334
Posted 3 weeks ago
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The collections job market in India is a growing field with a high demand for professionals who can efficiently manage and recover debts owed to organizations. With the rise of various industries, the need for skilled individuals in collections roles has increased significantly. Job seekers looking to explore opportunities in this sector can find a range of positions across different industries and companies.
These major cities in India actively hire for collections roles across various industries, offering a plethora of opportunities for job seekers.
The average salary range for collections professionals in India varies based on experience and expertise. Entry-level positions typically start around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.
In the collections field, a career typically progresses from roles such as Collections Executive to Senior Collections Analyst, Collections Manager, and eventually Collections Director. With experience and skill development, individuals can climb the career ladder and take on more challenging and rewarding roles.
In addition to collections expertise, professionals in this field are often expected to have skills such as:
As you prepare for interviews and explore opportunities in the collections field in India, remember to showcase your skills, experience, and passion for the role. With the right mindset and preparation, you can confidently pursue a rewarding career in collections. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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