3019 Collections Jobs - Page 30

You will be working as an Oracle Forms and Reports Consultant at Doyensys, a Management & Technology Consulting company with expertise in Enterprise applications and Infrastructure Platform Support. Doyensys operates in India, the US, Mexico, and Canada, and helps clients thrive on change by delivering next-generation IT services and solutions. As an Oracle Forms and Reports Consultant with 4 to 6 years of experience, you will be responsible for developing and maintaining Oracle Forms and Reports applications. Your role will involve a combination of production support and development work, with a focus on troubleshooting and collaborating with business users in the US. Your technical expertise should include strong experience in Oracle Forms (10g/11g/12c) and Oracle Reports, proficiency in SQL and PL/SQL concepts, and skills in writing efficient Procedures, Functions, and Packages. Additionally, you should be adept at analyzing existing code, identifying bugs, and implementing performance enhancements. Experience with Oracle APEX, JavaScript, ReactJS, and Power Apps will be beneficial. Key responsibilities will include designing and developing Oracle Forms and Reports applications, customizing and enhancing existing forms and reports, working with Oracle Database for back-end integrations, maintaining and supporting applications, troubleshooting issues, and collaborating with business users to gather requirements. Professional attributes required for this role include the ability to work independently, strong teamwork skills, solution-oriented mindset, and willingness to take ownership for quality delivery. Educational qualifications should include an MCA, B.E, M.Sc (CS) or equivalent degree with relevant work experience, along with an Oracle SQL / PLSQL Certification. You should demonstrate passion and enthusiasm for your work, confidence in expressing opinions, flexibility in the workplace, and readiness to accept feedback and take on additional responsibilities.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Enterprise Technology provides reliable, secure, and resilient technology services and solutions to support our 400,000 EY people. As part of a joint Finance/Enterprise Technology organization called the Mercury Support Team (MST), you'll be at the forefront of enabling innovative technologies that support our core operating processes across the Opportunity and Engagement Lifecycle and its related Finance Applications. Our aim is to create a superior customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services, and stable operational solutions. You will work with technologists and business experts to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. We are seeking an SAP Finance Controlling Product Manager that is a highly skilled senior role with industry-leading SAP/ERP functional and technical skills across all aspects of Product Management/Product Operations paired with deep expertise in Big 4 Financial Controlling Management. In this role, you will be responsible for critical elements of the global operational stability of the SAP/ERP Accounts Receivable, Collections, and Treasury product suite. This includes monitoring, maintenance, and resolution of systems incidents and outages as well as the ongoing successful delivery/deployment of FI AR/Treasury/Collections enhancements, configurations, and product releases. The candidate must be a self-starter with significant global FI/SAP technical, business, and leadership experience. This role will report to the Global Associate Director who leads EY's Finance and Accounting Suite of Products that sit primarily on our ERP/SAP application set. Your key responsibilities include understanding and documenting business processes, workflows, and requirements to ensure ERP components align with organizational goals and operational needs. You will develop detailed functional specifications for SAP AR/Collections/Treasury components, act as the primary liaison between business/finance stakeholders and the technical team, and oversee product update and enhancement lifecycle with an emphasis on demand, requirements, validation, and securing business signoff. Additionally, you will lead the creation and maintenance of a product roadmap, drive requirements review, validation activities, test case reviews, and user acceptance testing for new features rolling out across SAP AR/Collections/Treasury product suite, and ensure that SAP components adhere to industry best practices, regulatory requirements, and internal policies. Moreover, you will monitor the effectiveness of SAP components in supporting business operations, stay informed about industry trends, best practices, and emerging technologies, manage impacts to other processes and products that may stem from changes across the SAP AR/Collections/Treasury product suite, and leverage feedback from global member firms into workload prioritization efforts. You will also manage functional incidents and service requests, provide technical incident, service request, and problem tickets management oversight and prioritization, and ensure SLA compliance for all workloads. Additionally, you will analyze batch failures/errors, assist with planning staffing levels, provide technical and operational oversight and direction to the product team, coach, mentor, and develop team members, and establish and maintain relevant controls and feedback systems to monitor the operation of the department. To qualify for this role, you must have a creative and self-starter mindset with strong analytical and quantitative skills, effective listening skills, ability to deal efficiently with escalations, conflicts, and difficult situations/people under pressure, strong influencing skills, exceptional written and verbal communication skills, and flexibility to work out of regular office hours. Ideally, you will also have prior experience working for a large, global organization with a complex environment. Education required for this role includes a Bachelor's degree in finance, business, computer science, or a related discipline, or equivalent work experience. You should have 10+ years of relevant experience in an ERP/SAP Financial Product function, including at least 5 years of global team management, and possession of a current professional, industry-recognized certification is preferred. EY offers continuous learning, success as defined by you, transformative leadership, and a diverse and inclusive culture. Join us at EY and help build a better working world through long-term value creation for clients, people, and society while building trust in the capital markets.,

SAP FSCM CONSULTANT Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role Implement SAP Financial Supply Chain Management (FSCM) functionalities. Consult on credit management, collections, and dispute management. Customize FSCM processes to client requirements. Provide training and post-implementation support. Your Profile 4-12 years SAP FSCM experience. Deep knowledge of credit, collections, and cash management. Strong SAP integration skills (FI, SD, MM). Excellent communication and analytical skills. What will you love working at Capgemini Innovative finance projects. Global exposure and diverse teams. Comprehensive learning resources. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

As a Business Development Manager for AI Products at SpeedTech.ai, you will play a crucial role in selling our advanced AI products designed to simplify business operations and accelerate growth. Our goal at SpeedTech.ai is to expand our presence to 100 countries and achieve a revenue of 100 Cr in the near future, and we are seeking a driven sales professional to join us on this exciting journey. You will be responsible for selling the following AI products: - RAIYA Telephony: An AI-powered Voice Assistant capable of conversing like a human, displaying emotions and empathy in multiple languages. It is particularly useful for Lead Qualification, Lead Generation, Collections & Customer Support. - RAIYA Concierge: A smart lead handling and customer engagement solution. - RAIYA IDP: An AI-based document automation tool. In this role, you can expect: - Access to qualified leads to facilitate your sales outreach. - A competitive salary package with performance-based incentives. - Opportunities for professional growth in a tech-savvy company. - A friendly and supportive work environment to thrive in. To excel in this position, you should possess: - 2 to 5 years of experience in software or SaaS sales. - Strong communication skills and the ability to build lasting relationships. - Willingness to work full-time from our office in Wanwadi, Pune. If you meet the requirements and are excited about the prospect of contributing to our growth, please don't hesitate to reach out by sending your CV to Rajesh@speedtech.ai or through a direct message. We look forward to potentially having you on board to drive our AI products" success in the market.,

The job involves overall portfolio management and controlling the forward flow of accounts to ensure productivity at the lowest cost. You will be responsible for effectively managing 30 Plus cases to prevent NPAs. Key Performance Indicators for this role include OD Management, 30 Plus Management, and NPA Management. To excel in this position, you should possess knowledge of collections for secured/unsecured business and have a basic understanding of Banking with good computer application skills. A Graduate qualification is required for this role. Desirable skills for this job include good communication skills, knowledge of practices in the mortgage industry, and collections expertise for secured/unsecured business. Prior experience of working extensively in the field for collections will be an added advantage.,

Hello, Greetings from Navigate HR Consultant...!!! Hope this message finds you well. This is Veena Patil , Recruitment Consultant with Navigate Human Resource Consultant. I came across your profile on one of the job portals in the pool of qualified candidates. Please find below the summarized job description of the profiles and let me know if it works well with your experience Position Team Member _Contact Center Company : Seamex(Aditya Birla) https://seamex.net Location - Airoli, Reliable Tech Park, Thane-Belapur Road, MIDC, Navi Mumbai – 400 708 Experience – 1 to 3 years Working days : Mon to Sat (any 5), Sunday fixed off If you are interested then as a part of our recruitment process, we request you to share your updated resume & below information with us: Candidate's full legal name: Current location: Total Experience & Relevant Exp.: Current CTC (Fixed & Variable Both) : Expected CTC (In Numbers): Notice Period (Negotiable/Buyout if any): Reason for leaving your current company: Offer If any: It is very important that you share the above basic details with us. The same will help to assess your overall candidature in best possible manner. Looking forward to receiving the above inputs. Regards Veena Patil Recruitment Partner a: Navigate Human Resources Consultants I 60-Srinath Park Society Manek Baugh I Satellite Ahmedabad-380015 e: veena@navigatehr.in | w: www.navigatehr.in p: +91 7499760090

As a Sales Executive, you will play a crucial role in supporting on-ground sales initiatives, dealer mapping, and marketing campaigns in the FMCG or Manufacturing sector. Your responsibilities will include identifying and pursuing new sales opportunities, meeting or exceeding sales targets, maintaining strong relationships with clients, and ensuring high levels of customer satisfaction. You will also be responsible for dealer/distributor mapping, updating visit reports, preparing sales reports and forecasts, negotiating pricing with customers, and coordinating with internal departments for order processing and customer support. To excel in this role, you should have a B.B.A/ M.B.A degree or any other graduation qualification with prior sales experience. A minimum of 1-2 years of proven sales experience in FMCG or Beverage sales is preferred. You should be open to fieldwork across allocated areas, possess good communication and analytical skills, and demonstrate an interest in data collection and reporting. Preference will be given to male candidates, and having a two-wheeler with a valid license is a must. In return for your hard work and dedication, you will receive a compensation package that includes a performance bonus, travel allowance, and incentives. This is a full-time, permanent position with day shifts. Proficiency in Tamil is required for this role, and the work location is in person. If you are ready to take on this challenging yet rewarding opportunity, we look forward to welcoming you to our team on the expected start date of 01/08/2025.,

As an Area Sales Manager at Quick Heal Technologies Ltd., you will be responsible for leading the channel sales strategy in your assigned regional territory within the cybersecurity/IT security industry. Your main objective will be to drive market penetration, revenue growth, and brand visibility by managing relationships, territory planning, and sales execution. Your focus will be on expanding Quick Heal's market share through distribution partners and retail networks. Your key responsibilities will include developing and managing a strong network of distributors, resellers, and retailers, driving sales across various product lines such as Quick Heal Total Security, Seqrite Endpoint Security, and mobile security solutions. You will be required to create and execute territory-wise sales plans, conduct promotional activities, and achieve monthly/quarterly revenue and activation targets. Partner training, product demos, and joint customer visits will also be part of your responsibilities to ensure partner enablement. Monitoring competitor activities, pricing trends, and providing market intelligence to the marketing and product teams will be crucial in this role. Collaboration with internal teams like logistics, support, and marketing will be necessary for smoother operations. Additionally, driving billing, collections, and ensuring timely reporting through CRM/tools will be part of your duties. To qualify for this role, you should have a Bachelor's degree in Business, Marketing, or a related field (MBA preferred) along with 3-6 years of experience in channel/retail sales, preferably in IT security, FMCG, or software industries. Strong knowledge of channel dynamics and regional market behavior is essential. Excellent communication, negotiation, and interpersonal skills are required, along with proficiency in Excel, CRM, reporting, and target tracking. A willingness to travel extensively within the assigned area is also necessary. This is a full-time position with benefits including health insurance, life insurance, and provident fund. Proficiency in Tamil is preferred, and the work location will be in Madurai, Tamil Nadu. A willingness to travel 75% of the time is also preferred for this role, which requires in-person work. The application deadline for this position is 30/06/2025.,

Role & responsibilities Develop and Maintain MIS Reports: Create and manage comprehensive MIS reports for collections performance across various dimensions product-wise, project-wise, team-wise, vertical-wise, geography-wise, ageing-wise, and POC-wise. Performance Monitoring & Reporting: Prepare and circulate daily, weekly, and monthly performance dashboards and analytics to track KPIs across the Collections vertical. Data Collaboration: Work closely with cross-functional teams to gather accurate data, ensuring reports reflect true business performance and assist in decision-making. Analytical Insights: Analyze key performance trends and variances; provide actionable insights and recommendations for improvement. Automation & Coordination: Partner with Finance and IT teams to automate reporting processes and streamline data flow. Data Distribution: Manage data allocation for internal collections and sales teams as well as external debt collection agencies in required formats. Operational Support: Coordinate with operations for reconciliation of OD accounts, cheque re-presentations, receipt updates, and other collections-related tasks. Preferred candidate profile Strong proficiency in MS Excel, Google Sheets, and Google Data Studio / Dashboards Solid understanding of CRM systems and how they integrate with collections processes Excellent analytical and data interpretation skills Ability to communicate insights effectively to stakeholders. Experience in collections and receivables analytics within a financial institution or B2B environment Qualification: Bachelors Degree (Preferred: B.Com / Finance background)

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Naim 7406686000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Customer & Technical support executive/CSE/for international BPO. salary: 5 to 6 LPA Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Naim 7406686000 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

In this role, you will lead a team to drive soft bucket collection for the assigned product and territory, focusing on maximizing revenue collection efficiency, minimizing defaults, and achieving optimal collection management outcomes. Required Candidate profile Minimum 5 years of collection experience with 2 years of team handling and agency management. Well versed and hands on with collection analytics and MIS for data management.

Conducting electrocardiogram (EKG), phonocardiogram, echocardiogram, and stress tests by using electronic equipment. Ensuring cardiology patients are comfortable by answering any questions they have about the tests. Recording the results of cardiological tests and consulting with the physician on duty to schedule any follow-up tests. Assisting physicians during non-evasive cardiological procedures by monitoring the patients' heart rates and alerting the physicians to any readings outside normal ranges. Maintaining cardiological equipment and supplies with daily cleanings and adjustments. Recording supply inventory levels and restocking the supply storeroom accordingly. Troubleshooting problems with cardiological equipment and reporting any malfunctions to superiors. Staying up-to-date with cardiological developments by attending conferences and participating in research projects

Key Responsibilities: Contact customers via phone, email, or field visits to follow up on overdue loans. Maintain records of all communications and payments. Negotiate and arrange repayment plans or settlements when needed. Coordinate with the legal team for accounts requiring litigation. Investigate and resolve discrepancies or customer complaints related to loans. Monitor aging reports and take timely action on delinquent accounts. Conduct field visits as necessary to recover dues. Ensure adherence to company policies and regulatory requirements. Prepare and submit periodic reports to management regarding recovery status and KPIs. Recommend loans for write-offs or legal action where applicable. Qualifications and Skills: Strong negotiation and communication skills. Ability to work under pressure and handle difficult clients professionally. Field collection experience is an advantage. Fluency in Hindi Interested candidates kindly share your updated resume - amrita.singh@manpower.co.in

O2C Collection - Good understanding of Order to Cash cycle, strong experience in customer collection, working experience in GETPAID tool will be a plus Functional knowledge First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collectors: Voice calling Dispute Management Customers account Reconciliation Customer Query Resolution Customer Account Management (Follow up on payment of open balances) Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller) Process improvement methodology Has process improvement acumen. Account Management: Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation: Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Customer Orientation: Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly Responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution. Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability : Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required. Analytical Thinking and Problem Solving: Identifies anomalies, errors, and aberrations in output dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills: Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills SAP Mandatory Qualifications B com M com MBA Finance Job Location

More then 8 years of experience in Order to cash with minimum 3 yrs in Cash Apps, 3 yrs in collections & claims handling Minimum 3 years of team handling experience on papers Minimum 6 years of experience with SAP Should have prepared SOPs/DPMs Should have driven minimum one project in OTC other than excel Macros. Same needs to be explained with quantification of benefit realized (FTE Or Value) Should be aware of current SLAs and KPIs of the process, with targets in % and how they are calculated Excellent verbal and written communication skills are mandatory Good understanding of Accounting principles and practices and has complete understanding of his / her process fits into the client context Intense focus on SLAs, VoC, governance, client engagement and service delivery Continuosly drive process and quality improvements across the team Plays a critical role in recruitment, process training, talent management, talent engagement, etc Shift- UK Shift (WFO Only) Job Location- Pune (Viman Nagar) Qualifications a) Commerce / Accounts Graduate b) Semi qualified accountants Job Location

Job Description Title Collection Officer-Cards Flow Designation* Sales Officer Primary Responsibilities: Credit Card Resolutions & Rollbacks. Meet Business Resolution & Rollback Targets. Capture Accurate Feedback , Reason codes & Trails in collection system. 100% Coverage on allocated accounts. Increase & Provide appropriate Attempt Intensity on Allocated Accounts. Coordinate with Field executive / Cbsl staff for field followup.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. You'll have the opportunity to work with the latest technologies, ensuring the applications delivered are high performing, highly available, responsive, and maintainable. Your primary responsibilities include: Analytical Problem-Solving and Solution EnhancementAnalyze, validate and propose improvements to existing failures, with the support of the architect and technical leader. Comprehensive Engagement Across Process PhasesInvolvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. Strategic Stakeholder Engagement and Innovative Coding SolutionsDrive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience with software development. Experience in have working knowledge on Java 8 or higher. Proven working experience on both Spring and Hibernate (Spring 4 or above). Experience in knowing OOP concepts well. Should be proficient in Exception Handling, Collections, Abstract Classes and Interfaces, Constructors, File IO (Input/Output) and Serialization, Collections (List, Map, Set), Access Specifiers, Exceptions (Checked, Unchecked), Generics, Java Keywords (Static, Final, Volatile, Synchronized, Transient), JVM (Java Virtual Machine) and Memory Management, Multithreading and Synchronization, JSP (Java Server Page)/ Servlets Preferred technical and professional experience Should be conversant with Build tools like Ant, Maven and Git Must have experience on Design patterns and Optimize usage. Proven work experience on Spring Core, Spring ORM, Spring DAO, Spring AOP, Hibernate would be an added advantage

Role Description This is a customer-facing role with the primary responsibility of interfacing with the customers for outstanding payments. Key Responsibilities Contact customers via phone calls, emails and/or personal visits for overdue payments. Convince the customer to clear the pending dues. Complete ownership & responsibility of assigned tasks. Collaborate with other departments to ensure proper resolution of queries of the customers. Strike a balance between maintaining trustful relationships, and ensuring timely payments Requirements Bachelor s degree 0 -2 years of experience in Collections Excellent communication skills Working knowledge of MS Office Benefits Compensation : Negotiable based on candidate profile (Fixed + Incentives) Opportunity to be part of the early-stage fintech startup and make an impact High performers in this role will be given additional exposure What are we looking for Self-starter with a high sense of ownership Comfortable to work with minimal supervision Hungry to learn and grow Passion to learn & be a better version of oneself; motivated to succeed Bias for action Have the temperament to experiment and execute in uncertainty Hustler Ability to generate resources to solve a problem Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs Mission-oriented Deeply care about delivering value and making an impact on customer s lives Key Details Role: Collections Associate Intern Language : Hindi & English Location: Bangalore Compensation: Negotiable based on candidate profile (Fixed + Incentives) Date of Joining: ASAP

Key Responsibilities: Customer Follow-up: Conduct timely follow-ups through phone calls, field visits, and SMS to customers who have missed their first EMI or are in early stages of delinquency. Collection Execution: Achieve monthly recovery targets by persuading customers to make payments and reduce delinquency levels in the X bucket. Field Visits: Visit customers' addresses to collect dues, issue notices if required, and assess customer intent and capacity to pay. Skip Tracing: Coordinate with internal skip tracing team or conduct basic investigation for non-contactable customers. Negotiation & Resolution: Negotiate with customers to arrive at amicable payment solutions while adhering to company policy. Documentation & Reporting: Maintain accurate and timely documentation of collection activities, payment commitments, and customer interactions in the system. Compliance & Ethics: Follow collection guidelines as per RBI and company norms, maintaining professionalism and avoiding coercive practices. Coordination: Work closely with the branch team, collection agencies, and tele-calling units to ensure prompt action and resolution. Key Skills & Competencies: Strong interpersonal and negotiation skills Basic knowledge of two-wheeler loan products Willingness to travel within the assigned geography Good communication and persuasive abilities Target-oriented with a proactive approach Familiarity with collection tools and mobile apps is a plus Qualifications & Experience: Minimum HSC / Graduate (preferred) 1-3 years of experience in retail loan collections, preferably in two-wheeler loans Experience handling X bucket or early-stage delinquency is an advantage Familiarity with the local language and geography is a must Valid two-wheeler driving license and own vehicle preferred

Key Objective of the Job: To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Major Deliverables: Correspond with multiple sources to negotiate payment schedules that suit the customers current financial situation while still satisfying the debt. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments Monitor and maintain customer account details for non - payments, delayed payments, and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. Trace defaulters and assets in coordination with the agencys tracing team and suggest remedial course of action. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company. Educational Qualification: Graduate

We are seeking a detail-oriented and proactive Finance Collection Officer to manage and optimize our accounts receivable process. The ideal candidate will be responsible for tracking outstanding customer balances, initiating collection activities, resolving billing issues, and ensuring timely payments in alignment with company policies and procedures. Role & responsibilities Monitor accounts to identify outstanding debts and overdue payments Contact clients via phone, email, and written correspondence to follow up on payments Negotiate payment plans and terms with clients when necessary Maintain accurate records of collection activities and client interactions Collaborate with the sales, billing, and customer service teams to resolve disputes Prepare and present regular reports on collection status, aging summaries, and risk accounts Escalate accounts for legal action or external collection agencies as needed Ensure compliance with relevant regulations and internal credit policies Preferred candidate profile Bachelor's degree in Finance, Accounting, Business Administration, or related field Proven experience in collections, accounts receivable, or credit control Strong understanding of accounting principles and financial reporting Excellent communication, negotiation, and conflict-resolution skills High attention to detail and ability to manage multiple accounts Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel Knowledge of relevant debt collection laws and practices

About The Role Job TitleArea Resolutions Manager LevelM4/5 DivisionRARD Function Recovery Reporting RelationshipNRM Average No. of Direct Reportees :5 to 7 Job Role KRA"sJob requires managing central agencies and adding new agencies.Managing independent team from all states.Liaison with central and state teams.Meeting monthly collection targets.Deep bucket collections Job Requirements, Skills, Knowledge prerequisites Knowhow of managing collection call centers, digital approach, negotiation, skip tracing and managing state level team. Having basic legal knowledge.Deep bucket collections. Educational QualificationsGraduate & above Experience Profile 4 5 years of experience in managing large collection call center. BenchmarkCompanies Bajaj, L&T, HDFC, Magma, ICICI and NBFCS

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years

About The Role Description for Internal Candidates le Graduate Min 2- 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Portfolio Resolutions Manager-Other location-ARD RETAIL-ARD Retail Portfolio Job requires managing central agencies and adding new agencies. Managing independent team from all states. Liaison with central and state teams. Meeting monthly collection targets. Deep bucket collections Job Requirements, Skills, Knowledge prerequisites Knowhow of managing collection call centers, digital approach, negotiation, skip tracing and managing state level team. Having basic legal knowledge. Deep bucket collections. Educational Qualifications Graduate & above Experience Profile 4 -5 years of experience in managing large collection call center. Benchmark Companies Bajaj, L&T, HDFC, Magma, ICICI and NBFCS