2868 Collections Jobs - Page 3

Role & responsibilities We are looking for an experienced and results-driven Collections Manager to lead collections for unsecured personal loans and business loans . The ideal candidate will have hands-on experience in managing both in-house teams and external collection agencies/vendors . This role requires strong leadership, compliance awareness, and the ability to drive recovery performance while maintaining a customer-centric approach. Key Responsibilities: Lead and manage end-to-end collections for unsecured personal and business loan portfolios. Develop, implement, and monitor collection strategies to reduce delinquency and improve recovery rates. Manage a team of in-house collection officers and ensure daily, weekly, and monthly performance targets are met. Oversee and coordinate with third-party collection vendors/agencies across multiple geographies. Monitor vendor performance, ensure adherence to SLAs, and take corrective action where necessary. Ensure collections processes are compliant with regulatory and company standards, including fair practices and data privacy norms. Analyze portfolio performance, bucket-wise delinquency trends, and suggest process improvements. Collaborate with credit, legal, and operations teams to resolve disputes, handle escalations, and pursue legal recovery when required. Provide MIS reports and dashboards to senior leadership with insights and recommendations. Train and motivate team members to maintain high standards of collection efficiency and customer interaction. Qualifications and Skills: Bachelors degree in Finance, Business, or a related field. MBA or equivalent preferred. 48 years of experience in retail loan collections, with at least 23 years in managing unsecured loans. Proven experience in managing both in-house collection teams and external vendors. Strong knowledge of collections strategy, skip tracing, and legal recovery processes. Preferred candidate profile

Reports To (Title) CoC Head / Cluster Head Job Summary Responsible for managing operations for the CoC / Cluster and ensure development of the CoC / Cluster. Job Responsibilities and Accountabilities Area of Responsibility Plan, organize, conduct and control operations as per the monthly/weekly supervision plans and route charts Carry out Operations audits of Sites / Assignments. Should be able to supervise and conduct on-site training as per training programme Should be well versed with basic Sales requirements and Commercials. Effective supervision and Management mechanism. Plans to prevent and combat fire at site and ensure that all the fire extinguishers are serviceable Check all alarm systems at sites for serviceability Check and train security personnel in handling of metal detectors, vehicles search mirrors radio sets, Personnel and Materials gate etc. Train security personnel in techniques of searching trucks, cars, scooters and cargo/consignment and other bomb situations. Carry out a fresh security survey if any changes in location or any addition has taken place in high value items, viz. Computer Centre, network, cash room, bullion vaults or expensive calibration equipment. Formulation and rehearsal of emergency procedures Check log books and documents at sites and compile evaluation and action report. Make out daily visit report and hand it over to CoC Head / Cluster Head for evaluation and action. Qualification and Experience Required Qualification Graduate from any stream At Least 10 years experience in similar industry/position. Good written & verbal communication skill. Minimum : 10 yrs Desired : Relevant Experience: 6-8yrs Role & responsibilities Preferred candidate profile

Function and Role Overview: Responsible to manage the accounts receivable books, ensure follow-up on aged debt items to reduce outstanding invoices and resolving the disputed queries. Embodies our company values and behaviours. Demonstrates curiosity, a willingness to learn and continually improve in pursuit of delivery excellent customer service. Roles & Responsibilities: Duties include processing and generating reminder letters and monthly statement Daily review of assigned portfolio and follow-up on invoices falling outside payment terms Investigate and share findings of the disputed invoices and sending to the relevant department Keeping the aged debt at minimum for the given portfolio Maintaining the issue log for the disputed cases Chasing the customer for missing remittances and sharing with cash application team for the payment allocation Preferred Candidate Profile: Finance Graduate with relevant expertise in credit control with minimum 2 to 5 years Proven experience of proactively managing credit control cycle and building strong relationships with other departments

•Experience in Core Java, Spring Boot. • Experience in microservices. • Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should be able to analyze, design, develop and test complex, low-latency client-facing applications. • Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2 • Good knowledge of multi-threading • Basic working knowledge of Unix/Linux • Excellent problem solving and coding skills in Java • Strong interpersonal, communication and analytical skills. • Should be able to express their design ideas and thoughts

Hyderabad - Night shift- WFO Exp:- 3-6 yrs into core collection (AR), dispute management. NP:- Immediate joiner - 15 days

Warm Greetings from Rivera Manpower Services, Hiring for a Leading Bank Customer Support (Non-Voice Process)! Join one of the worlds leading banks for a Customer Support - Non-Voice (Chat/Email) role! Job Requirements: Experience: Minimum 1 year in international chat or email support or Voice In International BPO (Mandatory) Skills Required: Excellent written and verbal communication Strong analytical and customer handling skills Willingness to work in US/UK rotational shifts Qualification: Any graduate Work Mode: Work from Office Location: Hebbal Shifts: Rotational (US/UK) Joiners: Immediate Joiners Only CTC: Max 5.5LAC Roles & Responsibilities: Handle banking-related customer queries via chat/email Assist with customer account management and related issues Resolve concerns regarding KYC compliance Identify and escalate potential fraud or suspicious activity Deliver excellent service and maintain high customer satisfaction Call now to book your interview slot: Contact Numbers: 7829336202 / 7829336034 / 9380300644 /6360905880

Job Description Operations Support Department Pan India Location Operations Officer Job Title Operations Manager Reports To (Title) Employees reporting to this position: Functional (Solid Line) Administrative (Dotted Line) NA NA First line of Service Delivery facing the customer directly. Responsible for ensuring day to day delivery at customer assignments allocated to him (30 assignments per Officer) Job Summary Job Responsibilities and Accountabilities Area of Responsibility % time spent Performance Metrics Submission of monthly Invoice Movement of advance posting sheet / rota Collection of invoice payments Ensuring adoption and usage of iCONNECT app for attendance, leave marking etc. by the direct workforce Ensuring there are no shortfalls in the deployment of direct work force in the given assignments Control attrition of direct work force Plan new deployments against new sales Rotation of direct work force within the assignment / outside the assignment Providing required direct force for conduct of events / short duties Managing leaves of the direct staff Ensuring scheduler is provided with required inputs for scheduling Optimize the resources with equal deployment opportunity to all Incident management / reporting Onsite training to direct staff Writing of assignment instructions / post instructions 100% Number of client meetings Net Shortages as per Saturn Duty hours of direct staff Client satisfaction 1 | Page Job Description Night checks and surprise checks Responsible for discipline of the direct work force when on duty Code of Conduct: perations officer is not expected to be a part of any Union. In case the candidate is currently a member of any Union he/she will have to resign from the Union before accepting the offer Key Relationships Internal External Frontline staff Clients CoC Head / Cluster Head Operations Manager Scheduling and Rostering Team HR Team Key Competencies Required Core Competencies Manpower management Situation (crisis) handling Communication skills Customer focus Basic language ability in English Functional Competencies Guarding operations Risk assessment Qualification and Experience Required Qualification Minimum : Graduate Relevant Experience 5 - 10 years of experience in field operations Knowledge of security risks and assessment techniques

Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp 9611483830 or mail ageo@ltfs.com

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp 9611483830 or mail ageo@ltfs.com

Job Tittle - Business Development Executive Job Location - Vijayawada, Vizag, Hyderabad Salary - 3 - 3.5 Lakhs per year Experience - 1 - 4 Years Company Profile : High Performance Grease Manufacturer and Traders Automotive, industrial market, marine, engine oil, gear oil, coolant liquids, metal working, white oils, hydraulic & brake fluids. Desired profile of the candidate : Candidates mandatory; Should be from Lubricant industry, Construction Equipment sales or any other Mechanical and infra related sales Experience Is preferred. Roles and Responsibilities Develop new business opportunities through effective sales strategies and relationship building with customers. Identify potential clients, understand their needs, and provide tailored solutions using our products (lubricants & oil). Conduct field visits to meet with existing dealers/distributors to increase sales volume and expand market presence. Collaborate with internal teams to resolve customer issues and improve overall satisfaction. Analyze market trends, competitor activity, and customer feedback to inform sales strategy. Desired Candidate Profile Candidates should have minimum 1 year of experience in B2B & B2C sales , direct sales and corporate sales in the lubricants industry. Strong understanding of lubricants & oil products and their applications. Excellent communication skills for effective customer acquisition and relationship management. Ability to work independently with minimal supervision while meeting targets. candidate is responsible outstanding collection. Should be responsible for collecting and maintaining a record of all payments. Should be able to maintain an accurate record of all the transactions.

Part of a 12-man team who provides CtB/RtB support for the Bank's Calypso platform. Specifically, this role is for a Calypso developer with a good understanding of Calypso APIs, JAVA, UNIX, and SQL. Responsibilities Run the Bank/Change the Bank function for the Calypso platform Work in Agile development teams on backlog stories to develop/enhance/customize the Calypso application Assist with strategic (bank) initiatives to develop capabilities Skills 5+ years experience on Calypso as a developer Strong hands-on experience in Java development, Java 1.8 and higher Good understanding of key concepts in Java like OOPS concept, Collections, Multi-threading, etc. Strong drive for Continuous learning and improvement Strong communication skills and ability to work in a geographically dispersed team Ability to write SQL queries and understand Calypso database tables Nice to have Knowledge of Calypso Matching Module Basic understanding of UNIX servers and commands Understanding of back-office processes like SWIFT messages, Settlements, CREs, Accounting, etc. Understanding of FX and MM products Experience with tools like Maven, Azure DevOps, or other CI tools

We have 300+ positions active for Voice & Chat processes for a TOP 1 MNC located at Gurgaon. No of Positions: 370 --------------------------------------------------------------------------- Minimum 1 year of customer support experience is mandatory. Experienced Salary : Upto 26K ( Depending on assessment scores) + Incentives & Other Perks. Education Qualification: Graduates /UG Job location : Gurgaon One Side / BOTH SIDE CABS are available , depends on candidate preference. CONTACT IMMEDIATELY Senior HR Manisha - 9541651940 ( Call & Must WhatsApp the CV/ Basic details) Email: manishadembi223@gmail.com NO CHARGES : TOUCH CONSULTANTS

Role: UK Voice Process (Customer Support) Required: Min. 1 Year' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics, Excellent communication Freshers can also apply... CTC: Up to 2.75 -3 LPA Qualification: Only Non-Tech Graduates Location: Bangalore Work from office Shifts: UK 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners

About The Role ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are hiring collection officers for MSE LAP Collection business for Maharashtra in Ahmednagar,Akola ,Wardha ,Jalna , Solapur,Amravati,Akola,Pune,Chandrapur,Nandurbar,Dhule, Ratnagiri Satara locations. Joining - Immediate Preferred Candidate 2+yrs experience in field collections preferably NBFC You will get Salary + TA+ Incentive Interested candidate can share resume at kuldeep.giri@fedfina.com

We are hiring collection officers for MSE LAP Collection business for Maharashtra in Ahmednagar,Akola ,Wardha ,Jalna , Solapur,Amravati,Akola,Pune,Chandrapur,Nandurbar,Dhule, Ratnagiri Satara locations. Joining - Immediate Preferred Candidate 2+yrs experience in field collections preferably NBFC You will get Salary + TA+ Incentive Interested candidate can share resume at kuldeep.giri@fedfina.com

We are hiring collection officers for MSE LAP Collection business for Maharashtra in Ahmednagar,Akola ,Wardha ,Jalna , Solapur,Amravati,Akola,Pune,Chandrapur,Nandurbar,Dhule, Ratnagiri Satara locations. Joining - Immediate Preferred Candidate 2+yrs experience in field collections preferably NBFC You will get Salary + TA+ Incentive Interested candidate can share resume at kuldeep.giri@fedfina.com

Cash Application: L2 Process daily payments (ACH, wire transfers, checks) Resolve unidentified payments and perform reconciliations Coordinate with banking partners and internal teams Support month-end closing activities Prepare daily/weekly reports for stakeholders Collections: L3 Manage customer payment collections through email and phone communication Monitor and update AR aging reports Handle high-risk accounts and escalations Work towards improving customer experience and process efficiency Preferred candidate profile Bachelor's degree in Finance, Accounting, or related field 2+ years of experience in any of the role (Collections/Cash Apps) Strong analytical and problem-solving skills Proficiency in MS Excel and financial systems Excellent communication and customer service skills What We Offer: Competitive salary and benefits Career growth opportunities Learning and development programs Work with cutting-edge financial technologies

JD Manage loan recoveries through effective communication with customers. Collect overdue payments from auto loans, two-wheeler loans & commercial vehicle loans. Interested candidates can mail their resumes to aanchal@avaniconsulting.com what's app number 9917283370

Key Responsibilities: Make outbound calls to customers with overdue personal, business, or consumer loans. Coordinate customers about their pending EMIs and payment due dates. Maintain a polite and professional attitude while handling customer queries. Record call details and payment commitments accurately in the system. Escalate unresolved issues to the senior team as needed. Achieve daily/weekly/monthly collection targets. Provide regular updates and feedback to the team lead. Follow company policies and comply with all regulatory requirements. Key Requirements: HSC or Graduate in any stream. 0-2 years of experience in telecalling, customer service, or collections preferred. Excellent verbal communication skills in English and [other local/regional languages]. Basic computer skills (MS Office, CRM systems). Strong listening, negotiation, and persuasion skills. Preferred Skills: Fluency in multiple languages (e.g., Hindi, English, Tamil, Telugu, etc.). Prior experience in BPO, financial services, or recovery processes is a plus.

Process - International Outbound Sales - Looking for people with good sales experience in International BPO. - B2B sales Experience preferred. - Potential to Earn Huge incentives Please Call/ WhatsApp - 9891118043 (Ashish)

Role & responsibilities The Account Service Representative manages an assigned portfolio of accounts. Proper management ensures prompt receipt of payment and resolution of aged receivables, while adhering to outlined policies and procedures. Seeking qualified candidate to enter this role with the ability and desire to build upon their skills and grow into higher level roles within the company. Manage monthly assigned accounts receivable portfolio, by contacting new and delinquent customers to discern cause of non-payment resolution of issues and to facilitate payment. Ensure accounts revenue days sales outstanding (DSOs) is minimized and company cash position is maximized by ensuring prompt payment by customers, achieving monthly cash collection goal and mitigating exposure to bad debt. Identify high-risk accounts and escalate to Supervisor/Manager of Collections, as necessary. Identify quality issues contributing to delinquent balances and initiate resolution. Develop individual action plan, contributing to company profitability, focusing on A/R business result improvement. Maintain detailed documentation of events, i.e. conversations, contacts, discrepancies, etc., in the customer database. Prioritize and maintain assigned portfolio of accounts and projects. Work directly with customers to improve processes, collect cash, and enhance relationships. Maintain high level of customer service, internally and externally. Perform reconciliations as required to support contractual and/or process requirements. Work with Contracts team and Billing Specialist to resolve discrepancies with payment terms and billing issues on invoices.

Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy

Job Description : To ensure to collect the payments ontime by raising demands Addressing the issues/ concerns of the customer is a timely manner and resolving them to register property in the given timelines To deliver the home snag free To assist the customers during site visit To ensure handover process of the unit and projects To ensure smooth maintain of the project To generate reports, updated database to coordinate with the front end and extend support customer delight by connecting with customers 0 to 8 Yrs Experience Candidates required Benefits: Highest Incentives Abroad Trips Free Breakfast Free Lunch