3019 Collections Jobs - Page 27

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The role of the Collector is to ensure the prompt collection of payments within the stipulated payment terms, with the aim of optimizing Accounts Receivable (A/R) and enhancing the percentage of current AR, while minimizing write-offs. This role involves regular interaction with the clients Sales/Operations Organization, along with other internal departments. Additionally, the Collector will maintain external communication with the assigned client portfolio. What are we looking for Ensure effective and timely communication, provide clear messaging and proactive issue resolution related to collection issues/ discrepanciesFollow and execute activities assigned by the Collections Team Lead.Responsible for calling, emailing, & making payment arrangements with customersPreparing and reviewing AR Adjustments, statements of accounts receivable, reminder lettersEnsure the completeness and accuracy of invoices in the AR system.Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies, and short payments Work closely with key teams such as Credit and Sales in mitigating collection riskCollaborate with various internal business functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues and to achieve common goals and objectivesProvide administration work related to collections, such as preparing adjustment vouchers, statements, and letters Responsible in responding all internal & external emails within agreed TATEscalate unresolved issues to management timely and follow through with issues until the final resolutionWritten and spoken ability to communicate in English for Accenture interaction Attention to details Must be a good team player Excellent customer serviceResponsibility and accuracy in the completion of received tasks Flexibility, especially in the period of month quarter year end closing Excellent interpersonal and communication skillsTime management and organization skills Ability to work in a multicultural and diverse environmentA natural ability to adapt to changeExcellent working knowledge of MS Office Demonstrates the ability to work as part of a teamBachelor s degree preferredMinimum 2 years of experience in B2B Collections processCollections License considered beneficialGood working knowledge of an ERP system; ORACLE experience would be an added advantage Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The role of the Collector is to ensure the prompt collection of payments within the stipulated payment terms, with the aim of optimizing Accounts Receivable (A/R) and enhancing the percentage of current AR, while minimizing write-offs. This role involves regular interaction with the clients Sales/Operations Organization, along with other internal departments. Additionally, the Collector will maintain external communication with the assigned client portfolio. What are we looking for Ensure effective and timely communication, provide clear messaging and proactive issue resolution related to collection issues/ discrepanciesFollow and execute activities assigned by the Collections Team Lead.Responsible for calling, emailing, & making payment arrangements with customersPreparing and reviewing AR Adjustments, statements of accounts receivable, reminder lettersEnsure the completeness and accuracy of invoices in the AR system.Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies, and short payments Work closely with key teams such as Credit and Sales in mitigating collection riskCollaborate with various internal business functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues and to achieve common goals and objectivesProvide administration work related to collections, such as preparing adjustment vouchers, statements, and letters Responsible in responding all internal & external emails within agreed TATEscalate unresolved issues to management timely and follow through with issues until the final resolutionWritten and spoken ability to communicate in English for Accenture interaction Attention to details Must be a good team player Excellent customer serviceResponsibility and accuracy in the completion of received tasks Flexibility, especially in the period of month quarter year end closing Excellent interpersonal and communication skillsTime management and organization skills Ability to work in a multicultural and diverse environmentA natural ability to adapt to changeExcellent working knowledge of MS Office Demonstrates the ability to work as part of a teamBachelor s degree preferredMinimum 2 years of experience in B2B Collections processCollections License considered beneficialGood working knowledge of an ERP system; ORACLE experience would be an added advantage Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & responsibilities We are looking for an experienced and results-driven Collections Manager to lead collections for unsecured personal loans and business loans . The ideal candidate will have hands-on experience in managing both in-house teams and external collection agencies/vendors . This role requires strong leadership, compliance awareness, and the ability to drive recovery performance while maintaining a customer-centric approach. Key Responsibilities: Lead and manage end-to-end collections for unsecured personal and business loan portfolios. Develop, implement, and monitor collection strategies to reduce delinquency and improve recovery rates. Manage a team of in-house collection officers and ensure daily, weekly, and monthly performance targets are met. Oversee and coordinate with third-party collection vendors/agencies across multiple geographies. Monitor vendor performance, ensure adherence to SLAs, and take corrective action where necessary. Ensure collections processes are compliant with regulatory and company standards, including fair practices and data privacy norms. Analyze portfolio performance, bucket-wise delinquency trends, and suggest process improvements. Collaborate with credit, legal, and operations teams to resolve disputes, handle escalations, and pursue legal recovery when required. Provide MIS reports and dashboards to senior leadership with insights and recommendations. Train and motivate team members to maintain high standards of collection efficiency and customer interaction. Qualifications and Skills: Bachelors degree in Finance, Business, or a related field. MBA or equivalent preferred. 48 years of experience in retail loan collections, with at least 23 years in managing unsecured loans. Proven experience in managing both in-house collection teams and external vendors. Strong knowledge of collections strategy, skip tracing, and legal recovery processes. Preferred candidate profile

About the role: As a Relationship Manager at Leap Scholar, your role is crucial in driving conversions within our lead pipeline through both voice and non-voice processes. You will collaborate closely with counsellors to facilitate the application and visa processing for students. Your responsibilities include maintaining continuous engagement with students, conducting follow-ups, gathering feedback, clearing doubts, and acting as a bridge between counsellors and students. The charter for this role will include: Student Onboarding: Engage with prospective students and guide them through the Leap Scholar learning journey and provide a detailed explanation of the features available in our portal and app. Referral Marketing: Educate and encourage students about the benefits of referring Leap Scholar to others. Customer Success: They would manage learner relationships and ensure their satisfaction. Escalation Management: Address and close tickets raised by students within defined turnaround times. Deferral Policy: Manage deferral requests as an alternative to refunds. Payment Collection: Ensure timely collection of 2nd and 3rd instalment payments from students who have missed their due dates Ideal Persona: Bachelor's degree or equivalent. Excellent communication and interpersonal skills. Must have prior experience in sales and marketing. Strong customer service orientation. Ability to handle and resolve customer queries effectively. Problem-solving skills for escalation management. Proficiency in handling payment collection processes. Working Days: 6 days working (Monday/Tuesday rotational week-off) Working Hours: 1pm - 10pm

Role & responsibilities : The RCM shall be responsible for driving the collection efforts and performance in the overdue buckets in the allotted geography for the Microfinance Business of the Company. The detailed description is as follows: Drive collection efforts and achieve collection targets in the allocated overdue buckets for the assigned region, comprising upto 15 branches Hire, train, mentor and lead a team of collection staff across the branches in the respective region Deliver the collection budget and targets in the region through the team of field collection staff and supervisors Implement the collection policies and SOPs as laid down from time to time and ensure required coordination with the Microfinance Sales Team and other functions Develop and implement strategies to achieve collection targets within the assigned Region. Analyze data and market trends to identify opportunities for improving collection efficiency Preferred candidate profile Strong interpersonal and recruitment skills and capable of mentoring and handling freshers, experienced staff etc Should be self-driven and have strong leadership skills Strong data analysis skills are required. Education: Bachelors degree in business administration, Finance, Economics, or a related field; a masters degree is preferred. Industry Exp (NBFC): Experience in Microfinance Sales or Collections is a must. Ideally an experience of atleast 7 years in microfinance sales or collections is required with experience in supervisory role of minimum 3 years handling not less than 4 branches. Experience in the required geography is also a must. Share your CV to babita@sindhujamicrocredit.com Perks and benefits As per industry.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 18 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 441 829 668 061 MS Teams Passcode: 7zp63yg3 Inviting applications for the role of a Process Developer & Management Trainee, Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Accountability (KRA) & Activity (KPI) Performance Indicator Hunting - Generate market intelligence (competition business) of allocated areas - Establish relationships with new customers and partners - Build strong infrastructure by onboarding partners with dedicated vehicles & terminals - Gross corporate revenue - New Customer addition per month - % Increase in revenue through new accounts - Corporate yield at actual weight Farming - Ensure organic growth from retention of existing customers - Work closely with cross functional teams to ensure smooth execution of customer transactions % Increase in wallet share per existing customer Collections DSO - Ensuring timely collection of receivables from clients Resolve any pending issues/ invoices Deductions % Outstanding >90 days

Job Summary We are seeking a dedicated Team Lead for our B&L department with 6 to 8 years of experience. The ideal candidate will possess strong technical skills in MS Excel and have domain experience in Frclsr Claim File&srv(MortgLn) Default Report&Analytic-MortLn. This role requires working from office during night shifts. Responsibilities The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He or she will report to the Team Manager or Delivery Manager Operations who will be the first point of contact for any issues questions or concerns. Key Result Areas (KRAs) 6 Plus years experience working with Loss Mitigation in a servicing collections environment. The Team Leader is expected to actively lead and motivate the team for whom he or she is the primary point of contact. 2 plus years of experience working with Fannie Mae Freddie Mac and Government guidelines required. Prior leadership experience preferred. Actively involved with the team and be aware of issues including potential issues within the team and appropriately resolve escalate the same. Ability to identify the strengths and weaknesses of his her team members and provide them with appropriate guidance and direction. Actively promote the company ethos and create and maintain an environment which encourages retention. Proactively Identify and implement feasible solutions to issues which could lead to attrition. Operations Ensure all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader to ensure smooth operations daily by ensuring all service level agreements are met in terms of quality productivity and turnaround time by active interaction with the business area. Take ownership of identification and resolution of daily operational admin and technical issues. Timely and accurate submission of all reports sought by the management or by the business area and ensure prominent levels of internal and external customer service. Periodically review and suggest revision of the quality and productivity targets based on the teams performance to improve overall process efficiency and deliver excellent customer service. Initiate Training and Updates to the team members Keep the Manager Leadership appraised of members needs staffing issues technical and performance issues. Interact with the BA to be transparent on the business front. Tracking of Loan modification transaction as per scheduled timeline. Ensure to meet and track the SLA orTAT for no delays. Mentor Loss Mitigation Specialists while assisting Manager with tasks such as scheduling meetings training and creating a positive work environment. Assist Loss Mitigation Specialists dealing with escalated accounts and ensure necessary steps are taken to resolve them within established deadlines. Be available to Loss Mitigation Specialists when they need assistance. Meet department standards as they relate to daily productivity metrics. Perform side by sides for new hires and existing employees. Assist Loss Mitigation Manager with review and compilation of investor insurer and client reporting requests as needed. Point of contact for new hires and existing employees Performs additional projects and duties as assigned by Management. Teamwork Ability to create and maintain an environment that fosters teamwork in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. Actively participate and encourage participation in Team Organizational events. Continuous Improvement Consistent improvement upon current performances and raise the bar of expectations and standards. Contribution of ideas suggestions which improve the process efficiency or enhance the way we work. Encourage and invite suggestions from the team and implement them if found feasible. Appraisals Conduct and document appraisal reviews of the team members on at least a monthly basis. Provide regular and constructive feedback to individual team members focusing on their performance rather than the personality of the individual in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. To be open and receptive to feedback. Qualification Graduate any discipline 4 to 5 years of experience in BPO US Mortgage Loss Mitigation domain Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry Loss Mitigation knowledge Able to meet goals and deadlines in a fast paced environment. Certifications Required Certified Microsoft Excel Specialist Mortgage Loan Servicing Certification

Handling Field collection Commercial vehicle/passenger car for banking/NBFC sector in NPA/Recovery pool. Handling a team of 5to 10 collection executives. Having Knowledge of excel/MIS/MS office experience 4-5years as supervisor Cont -Gauri 8591421009 Perks and benefits Attractive Incentives

Urgent requirement For International Voice Process...! Contact HR (Banani) - 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha Patel 9573024464

Roles and Responsibilities : Manage a team responsible for debt recovery through various channels, including phone calls, emails, and visits to customers. Develop and implement effective strategies for improving collection rates and reducing delinquencies. Analyze data to identify trends and areas for improvement in the collections process. Collaborate with other departments to resolve customer complaints and improve overall customer satisfaction. Job Requirements : 4-10 years of experience in collections or related field (e.g. finance, banking). Strong knowledge of debt recovery processes, laws, and regulations. Excellent writing skills for creating clear and concise communication with customers. Ability to analyze complex financial data to inform decision-making.

Role & responsibilities : Taking care of collection and recovery in Consumer Durable portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. No delay in deposition. Key Responsibilities : Responsible for collection efficiency on timely manner. Responsible for Effective Cost Management. Understanding & Managing Healthy Portfolio. Mandatory Skills : Graduate 3 - 4 yrs experience in consumer durable Good communication and pleasing personality. High level of Self Drive/Enthusiasm.

Work From Office Only Shift Time - 4pm - 1am What are we looking for? We are seeking highly motivated and detail-oriented individuals to join our Business Process Management You will play a crucial role in managing the client's financial transactions, ensuring accuracy in billing and collections. This position provides an excellent opportunity for recent graduates to kickstart their career in finance and accounting. Job Responsibilities: Process Analyst - Accounts Receivable (AR) Perform data analysis on Accounts Receivable (AR) key performance indicators (KPIs) such as Days Sales Outstanding (DSO), aging, collection rates, and dispute resolution cycle times, ensuring compliance with payment terms and service level agreements (SLAs). Responsible for the operational and managerial reporting related to Accounts Receivable processes . Process invoices, payments, credit memos, and remittance information through established Accounts Receivable and ERP systems . Develop and maintain excellent customer service for both internal stakeholders (e.g., Sales, Finance) and external customers regarding AR inquiries and dispute resolution . Identify Accounts Receivable process improvement opportunities and drive active discussions to explore and implement them. Monitor and evaluate the performance of every AR sub-process (e.g., invoicing, cash application, collections, dispute management) to ensure seamless and efficient operations. Ensure proper time management by establishing expertise over AR processes and facilitating cross-process training within the team. Ability to effectively collaborate across diverse functional domains (e.g., Sales, Finance, Legal) and quickly grasp the fundamental aspects of new business nuances impacting AR, all while managing complexity and a substantial volume of financial information without feeling overwhelmed. Thorough knowledge of Accounts Receivable process mapping and process re-engineering methodologies . Accumulate data through procedure mapping, stream graphing, and workshops to help enhance existing Accounts Receivable business processes or develop new ones. Meet with internal stakeholders (e.g., Finance, Sales, Operations) and external clients on a regular basis to gather data and information and to build a healthy rapport. Coordinate with cross-functional teams (e.g., Sales, Customer Service, Finance) to drive daily and weekly Accounts Receivable performance metrics for the business unit. Demonstrate a strong sense of urgency and ability to effectively manage and prioritize multiple work requirements to meet critical AR deadlines. Skilled in MS Office applications (Excel, Word, PowerPoint). Qualification: Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor's degree in Commerce, Business Administration, or a related field. Exceptional attention to detail and accuracy in process execution and data integrity , particularly within financial workflows. Team handling experience is a must Excellent communication and interpersonal skills, crucial for interacting with both internal teams and external customers regarding AR process matters. Proficiency in MS Excel/Google Sheets (for robust data analysis and process reporting) , and experience with ERP systems, financial process management tools, or workflow automation platforms is a significant plus. Ability to work effectively in a team-oriented environment and consistently meet critical operational deadlines. Solid understanding of Accounts Receivable process flows, key financial concepts involved in receivables management, and their operational impact on broader business functions . Strong organizational and problem-solving skills, especially for optimizing AR workflows and streamlining dispute resolution processes. Willingness to learn and adapt quickly to new AR processes, emerging financial technologies, and automation tools.

Job Description-LAP Tele Calling Experience Handling Tele collection vertical & Coordinating with Field team for extra output. Conducting frequent reviews with all levels of employees & Different departments. Managing customer escalation -Direct and indirect. Planning for extraction as well DRR for daily output. Closely Monitoring Input Metrics PTP generation, PTP Conversion, Contractability, Agent Performance report. Forecasting the allocation volume and planning resources. Auditing the PRI /GSM /Dialer systems frequently to understating the connectivity issues and solution. Analyzing ramp up /ramp down whenever we required based on the allocation volume. Preparing multiple RCAs to understating the Product and portfolio issues. Conducting-Weekly reviews frequently. Arranging R & R and other FTE contests: games for better productivity. Call listening sessions and calibration will be conducted on regular basis. Preparing penalization structure to reduce the complaint volume as well business betterment. Involved to Hiring /Training and CQ team for understanding ground. Taking Care of Bucket X Preferred Qualifications: Bachelors Degree or equivalent experience 4- 9 years of related experience in Property Claims Managed a team with at least 15+ FTE Exposure to handling voice / Backoffice Operational experience handling LAP Recovery Knowledge/Skills/Abilities/Experience Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Applies advanced skill in motivation, organization, training, coaching and facilitation of teamwork Applies advanced knowledge of MI creation, MI presentation and showcase relevant team MI team to stakeholders Applies conflict management and problem resolution skills Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data and advanced knowledge of problem solving and preparation of complex reports for analysis Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building

Job description Responsible for increasing business revenue through efficient management of current customer accounts, student fee collecting status, and management reporting using MIS. Accountable for managing Petty Cash as well as accurately documenting and processing daily transaction data. Duties & Responsibilities: - 1. Maintain Student Wise Batch Wise fee receivables data. 2. Ensure all fees are recovered when they become due and that none are pending as Overdue. 3. Calculate the fee installment payable by the student and inform the parent regarding the total fee and the bifurcation. 4. Accept payments from the customer in the form of cash, credit or debit card, cheque or other forms of payment 5. Answer customers by answering questions if they know the answers regarding fee installments, next date of which fee is to be made and in case if cannot resolve this issue delegate it to next level 6. Reconcile cash collection and fee receipts. 7. Coordinate on a daily basis with the Team Lead and provide daily MIS. 8. Accountable for processing Petty Cash transactions at the Branch.

Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com

Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Sara on 6360065554 You can also visit our website jobshop.ai to chat with our HR Recrui ters Job description Hiring for Customer & Technical support executive/CSE/for international BPO. salary: 5 to 6 LPA Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Sara on 6360065554 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp +91 9611483830 or mail ageo@ltfs.com

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp +91 9611483830 or mail ageo@ltfs.com

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp +91 9611483830 or mail ageo@ltfs.com

Job description **"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Neha On -7975182408 / 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent growth opportunities Professional work environment Attractive compensation with incentives For More Details Please Call HR SK Anisul-7996177000 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

The Applications Development Senior Programmer Analyst position is an intermediate level role where you will be responsible for collaborating with the Technology team to establish and implement new or updated application systems and programs. Your main objective will be to contribute to applications systems analysis and programming activities. Your responsibilities will include conducting tasks related to feasibility studies, estimating time and cost, IT planning, risk technology, applications development, and implementing new or revised applications systems and programs to meet specific business needs. You will also be responsible for monitoring and controlling all phases of the development process, providing user and operational support, analyzing complex problems, recommending security measures, and consulting with users/clients and technology groups. As an Applications Development Senior Programmer Analyst, you will need to have 6+ years of relevant experience in product engineering or banking background, a strong interest in programming, good problem-solving skills, and keen awareness in using GenAI tools throughout SDLC. You should also have a desire to improve developer productivity continuously, focus on fundamental concepts like SOLID principles, Data Structures and Algorithms, and have a good understanding of Java8+, Spring framework, build tools, testing frameworks, and databases. Python knowledge is considered an added advantage. Additionally, you should have experience in systems analysis and programming of software applications, managing and implementing successful projects, working knowledge of consulting/project management techniques, and the ability to work under pressure and manage deadlines effectively. This role does not require a high level of direct supervision, and you should be able to operate independently with autonomy. You will also serve as a subject matter expert to senior stakeholders and team members. It is important to assess risks when making business decisions and adhere to compliance with applicable laws, rules, and regulations. The ideal candidate for this role should have a Bachelor's degree or equivalent experience. This job description provides a general overview of the work involved, and additional job-related duties may be assigned as necessary. If you are looking to join a dynamic team where you can contribute your expertise in applications development and programming, this position may be the right fit for you.,

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Ambika on 9110657487 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Ambika on 9110657487 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru