SMFG India Credit Co. Ltd. is hiring for Group Credit officer & Individual relationship officer for Devgadhbaria Branch We have walk-in drive for Rural Sales & Collection - Group Loan & Individual Loan Candidate should have experience in handling loan sales & collections Experience - 0 to 5 years Age Band - 18 to 35 Years Min. Qualification - 12th Pass. Interview date & Venue: Date: 4th June to 6th June 2025 Time: 9:00 AM to 4:30 PM Devgadhbaria Branch SMFG India Credit Co Ltd 1st floor, Shop No-101,Shiv Plaza, Nr.Swami Narayan Temple, opp-Essar Petrolpump, Devgadh baria-389380

SMFG India Credit Co. Ltd. is hiring for Group Credit officer & Individual relationship officer for Dabhoi Branch We have walk-in drive for Rural Sales & Collection - Group Loan & Individual Loan Candidate should have experience in handling loan sales & collections Experience - 0 to 5 years Age Band - 18 to 35 Years Min. Qualification - 12th Pass. Interview date & Venue: Date: 4th June to 6th June 2025 Time: 9:00 AM to 4:30 PM Dabhoi Branch SMFG India Credit Co Ltd B-3 First Floor P.P Corner Building, Near Reliance Trends, College Road Dabhoi, Gujrat -391109

SMFG India Credit Co. Ltd. is hiring for Group Credit officer & Individual relationship officer for Bayad Branch We have walk-in drive for Rural Sales & Collection - Group Loan & Individual Loan Candidate should have experience in handling loan sales & collections Experience - 0 to 5 years Age Band - 18 to 35 Years Min. Qualification - 12th Pass. Interview date & Venue: Date: 4th June to 6th June 2025 Time: 9:00 AM to 4:30 PM Bayad Branch SMFG India Credit Company Limited Shop No. 20,21,22,23, First Floor, RR City Centre, Opp-GEB, Modasa Road, Bayad, Gujarat.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Role summary: We are seeking a Senior Fund Accountant,reporting to a Manager within Apex, to have responsibility for the preparations of accurate portfolio valuations on a timely basis. You will typically be responsible for the preparation/overseeing of a number of clientportfolios (underlying accounting, financialstatements preparation, regulatory requirements), the development and mentoring of more junior team members and providing the highest quality of services to our customers. The SFA will support a growing team that provides a full suite of fund accounting and financial reporting services to our Corporate solutions clients. The role will include accounting and financial reporting, NAV reporting and fund administration duties for our portfolio of clients. Furthermore, the SFA is expected to play a role in the supervision, development and mentoring of junior team members. Key responsibilities: Working with the assistant manager, manager and director to ensure the planning, coordination and completion of NAVs, Management Reporting and Statutory Reporting of corporate entities to ensure team complies with all of its accounting standards (eg IFRS and GAAP) and regulatory obligations and requirements including listing requirements and client reporting; Assist with the Supervision and mentoring of a number of trainee fund accountants and fund accountants; Working closely with the client and Apex colleagues to ensure that transactions are understood to ensure accurate capturing; Liaising with fund managers, brokers, and custodians to communicate information and resolve issues on a timely basis; Ensure that client responsibilities are managed effectively and to agreed client, best practice, regulatory and statutory deadlines; Assisting the external auditors to ensure the audit function is executed on a timely and efficient basis; Performing any additional responsibilities that may be required in the support of the on-going management and development of the division; Preparation of monthly, quarterly, annual NAVs; Preparation of management accounts and IPDs; and Preparation of annual statutory financials statements. Assist with the preparation of capital call workings and distribution workings of the Funds; Performing any additional tasks that may be required in the support of the on-going management and development of the division. Skills / Experience: Commerce degree with: Eligible to register as a CA(SA); no post article experience required; SAIPA, CIMA or ACCA advantageous; Proficient in MS Excel; Structural and detail orientated; Good analytical and problem solving skills; Excellent interpersonal and teamwork skills; Ability to prioritise work and meet strict deadlines; Excellent communication and organization skills; Motivated and driven; Fund related accounting experience will be an advantage; Private Debt, Capital Markets, Real Assets or Private Equity Knowledge will be a distinct advantage.

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp 9611483830 or mail ageo@ltfs.com

Position:- Inbound And Outbound Voice Process -HSC Pass Can apply -Freshers can apply -Marathi And Hindi Good communication -Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. -Rotational week off Required Candidate profile Qualification: HSC And Above Job Location: E-Space, Viman Nagar,Pune, 411041 To schedule your interview send your CV through WhatsApp Or Call HR Gaurav :- 7796427055

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Role & responsibilities Respond to customer queries via email, providing prompt and professional resolution. Allocate incoming payments from B2B customers accurately against outstanding invoices. Carry out batch invoicing, ensuring accuracy and timeliness. Adhere to internal processes and systems to ensure effective debt recovery and minimize overdue accounts. Handle client queries related to invoicing and credit control, maintaining high standards of customer service and meeting agreed service levels. Liaise with Business Development Managers and other internal departments as needed to resolve account issues. Perform BSP (Billing and Settlement Plan) reconciliation. Create and maintain accurate and up-to-date credit control reports. Proactively chase overdue and overlimit accounts to ensure timely payments. Execute other ad hoc duties as assigned by the management team. Adhere to processes and systems which lead to the efficient recovery of debt, minimizing debtor days/overdue debt. To deal with client queries in relation to invoicing and credit control efficiently, delivering excellent customer service, ensuring that requirements are met and SLAs achieved. To assist the Credit Control Manager and Senior Credit Controller with all aspects of credit management, including liaison with Business Development Managers and other areas of the business as required. To assist the offshore team with collections and client queries as required. To ensure that audit requirements are met. Other ad hoc duties as required. Preferred candidate profile Credit control experience. Good excel skills and knowledge of other Microsoft Applications Strong communication skills able to work with both external and internal customers. Problem solving skills Background in Travel industry would be an advantage.

Job Description GCC- Associate/Sr Associate Collections, Pune EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot. At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: We are currently hiring a collection associate/s for our Global Capability Center, Pune. An individual who is customer-service driven with focus on managing outstanding debts and ensure timely payments from our customers in United States, Canada, and Mexico. This individual will provide support and coordinate with the billing function of our Accounts Receivable team. WHAT YOU'LL BE DOING: Key Responsibilities The primary focus of this position is to handle/collect on past due customer accounts. Manage customer portfolio of accounts. Focus on achievement of collection targets, manage Days Sales Outstanding (DSO), and minimize bad debt reserves. May have accounts that are high profile or classified as National Accounts. Follows a pre-defined strategy, emailing or calling customers as necessary. Replies to customers with a sense of urgency and high customer service level. Escalates accounts to branches and/or management when issues arise. Reconciles accounts that are more complex in nature, higher volume of invoices. Assists in providing individual metrics. Drive achievement of collection targets, manage Days Sales Outstanding (DSO), and minimize bad debt reserves. Monitor accounts receivable aging reports and implement proactive measures for overdue accounts. Monitor delinquency rates and coaching collectors on ways to decrease their delinquency rates Collaborate with Customer Operations and Cash Application teams to ensure a seamless end-to-end invoicing and payment process. Manage customer invoice portal access, submit electronic invoices, and complete required onboarding documentation. Education And Qualifications: Bachelor’s degree in finance, Accounting, Business Administration, or a related field. 2 to 7 years of experience in collections with a focus on B2B accounts/ commercial collections /corporate customer. Experience of working in a Global Capability Center/ GCC/ shared services, would be an added advantage. Ability to work independently and make decisions in a fast-paced environment. Excellent communication with fluency in English language High degree of attention to detail Ability to work independently with minimal supervision, and as part of a team with strong interpersonal skills.

Exp - 4-7 years Location - Gurgaon Skill- Java Backend B.E./ B.TECH./ MCA or any other relevant engineering degree from a reputed university. Skills and Experience: 4 + years of experience A proven foundation in core Java and related technologies, with OO skills and design patterns. Track record building high quality software with design-focused and test-driven approaches. Hands-on experience in Java/ Spring Framework/Sprint Boot/Hibernate In depth understanding of concurrent programming and experience in designing high throughput, high availability, fault tolerant distributed applications. Prior experience in message brokers Understanding of relational databases is a must. Demonstrable experience building modern software using engineering tools such as git, maven, unit testing and integration testing tools, mocking frameworks. Strong analytical and software architecture design skills with an emphasis on test driven development Great analytical, problem-solving and communication skills Some experience or a real interest in finance, investment processes, and/or an ability to translate business problems into technical solutions. Nice to have and opportunities to learn: Expertise in building distributed applications using SQL and/or NOSQL technologies like MS SQL, Sybase, Cassandra or Redis A real-world practitioner of applying cloud-native design patterns to event-driven microservice architectures. Exposure to high scale distributed technology like Kafka, Mongo, Ignite, Redis Exposure to building microservices and APIs ideally with REST, Kafka or gRPC Experience working in an agile development team or on open-source development projects. Experience with optimization, algorithms or related quantitative processes. Experience with Cloud platforms like Microsoft Azure, AWS, Google Cloud Experience with cloud deployment technology (Docker, Ansible, Terraform, etc.) is also a plus. Experience with DevOps and tools like Azure DevOps Experience with AI-related projects/products or experience working in an AI research environment. Knowledge of modern front-end frameworks such as React, Vue.js or Angular is a plus. Exposure to Docker, Kubernetes, and cloud services is beneficial. A degree, certifications or opensource track record that shows you have a mastery of software engineering principles.

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Kulsum on 7026022000 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Kulsum on 7026022000 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Excellent Opportunity with HCLTech for OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order) - Chennai. Hiring for Associate/Analy & Sr.Analyt Skill : OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order) with minimum 2 years of team handling experience . Contact Person: Sobiya Experience: 1 - 4 yrs. Shift - Night Shift (US Shift) Responsibilities: Order Entries: The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners. Achievement of Weekly/Monthly/Quarterly targets and SLA Regular communication to team Leader Been driven and motivated to achieve targets set. Robust escalation process. Resilient under pressure and ability to quickly adapt to unforeseen work demands. Billing: Billing covers all aspects of the Billing role along with mentoring and supervising activities: Achievement of monthly/quarterly targets and SLA Regular communication to Team Leader Robust escalation process. Controls compliancy Training and ongoing assessment of team members Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off) Collections: The role of Cash Collector covers all aspects of collections activity including : Cash Collection Account Management Customer Relations Controls compliancy Account Management through multiple revenue streams (GDO/2 Tier/Direct/Leasing), Relationship building with Customers and Internal teams Required Skills: Relevant Experience should be mandatory. Excellent Process Knowledge in any OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order). Minimum 2 years of team handling experience on paper Excellent People Management Skills Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days). Please go through the JD and walk-in to the below address. Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai 600 058, Tamil Nadu, India. Date: 3rd June Documents to be carried: 2 Copies of your updated resume 2 ID proof

Experience - 5+ years Education: any, even 10th / 12th pass ok 2 Certificates mandatory for this position: 1) DRT - Debt Recovery Tribunal certificate - it's also called DRAT 2) Police verification certificate

International Voice Process Customer Experience Associate III / Supervisor / QA/ Trainer/ Manager Work Location: Conduent, Vizag (On-site) Position Overview: We are seeking graduate professionals with relevant experience in International Voice Process, particularly within Banking domain. This opportunity is ideal for candidates who are results-driven, possess excellent communication skills, and are open to working in night shifts. Open Positions: Customer Experience Associate III-2yrs Quality Assurance Associate IV-2+yrs Trainer- 2+yrs Supervisor, Customer Experience-3+yrs Manager, Customer Experience-5+yrs Key Responsibilities: Customer Experience Associate III/ Quality Assurance Associate IV / Supervisor / Manager: Customer Experience Associate III: Candidates with 2+ years of customer service experience for international voice p`rocess Preferred candidates with outbound calls & Collection experience for international clients. Compute complex information with good analytical skills. Ability in problem solving, good listening and reasoning Excellent English verbal and written skills Preferred candidates willing to work with International BPO Industry Supervisor, Customer Experience: Handle or oversee outbound international voice-based interactions in collections, banking, or customer service Ensure productivity, quality, and compliance targets are met Understand the client sensitivity and exhibit commitment and ensure response to client queries within agreed turnaround time. Manage, coach, and mentor teams (for higher-level roles) Effective team support, Production management, Employee Attrition rate control. Drive process improvements and client satisfaction Analyze customer queries, provide resolutions, and escalate when necessary Ensure adherence to data privacy and company policies Trainer: Conduct process training for new hires Deliver ongoing refresher sessions and skills enhancement programs Monitor training effectiveness and adjust content accordingly Collaborate with operations for continuous learning needs Quality Analyst: Monitor and evaluate voice interactions to ensure adherence to quality standards Identify training needs and provide feedback to agents and trainers Develop, implement, and maintain QA standards and procedures in accordance with regulatory requirements and best practices. Monitor and report on quality metrics, identifying areas for improvement. Conduct regular internal audits and coordinate external audits and inspections. Generate quality reports and highlight process gaps Support continuous improvement initiatives to enhance customer experience Eligibility Criteria (All Roles): Graduation is mandatory Hands on Experience in International Voice Process Preferred experience in: Collections Banking BPO Outbound Calling Training Delivery (for Trainer role) Quality Monitoring (for QA role) Strong communication and analytical skills Must be willing to work night shifts only Excellent verbal communication and interpersonal skills Strong problem-solving and customer-handling abilities Willing to work in permanent night shifts (US time zones) and rotational offs (No night shift allowance) Possess Good health complacent to work for International Call Center project. (Hearing issues/Back pain/ long hours of seating etc

Roles and Responsibilities: Accountancy qualification and good concepts in accounting Good communication, writing and presentation skills to ensure credibility stakeholders. Ability to build strong relationships and coordination with local market. Having experience in accounts receivables. Supporting and managing of internal and external assurance and billing. Good at Excel and Ms. Office Knowledge of SAP would be added advantage Commerce Accounting (Fixed Asset accounting) Good at Excel SAP Ability to priorities multiple deliverables Minimum 4 to 9 Years experience

Hiring for email and chat process Minimum qualification is 12th pass Salary will be 2.65 LPA to 5 LPA depending on Expereince whatsapp CV now to schedule interview HR 79827 39499

Inviting applications for the role of Claims / Dispute Management Analyst Note- This is Night Shift Office- Onsite Role- (Return to office) Must have experience in Advance Excel. Note- Only Apply if you have Effective Communication Skills In this role associate will work with a team to provide analytical support on deductions recovery. Such analytical support may include data management, data interpretation, reporting, structuring an analysis, interpreting the results in a business context, and providing insights to team to drive deduction recovery. The analyst should be able to identify pattern emerging from data and reports and establish the linkage for the same with business problems. Incumbent should know pricing process - price change to process communication. & able to identify leakages at each stage in value chain and work with stakeholders to fix it. Also, able to work on pricing claims, independently validate them and clear with in timelines. Responsibilities * Prepares and analyses data. This can include locating, profiling, cleansing, extracting, mapping, importing, validating, or modelling. * Performs validation and testing to confirm the accuracy of the information built. * Interprets results of analyses, identifies trends and issues, and develops recommendations to support business objectives. * Communicates valuable information so that it is easy to understand and influences other to act based on the useful information provided. * Think strategically about data as a core enterprise asset and assist in all phases of the advanced analytic development process. * Slice and dice through the database and come up with actionable analytical insights. Qualification we seek in you! Minimum Qualification * Graduate or equivalent * Relevant experience in Dispute Management, OTC * Analytical aptitude - problem solving, quantitative. Preferred Qualification * Knowledge on Collections, Cash & Trade Promotion in CPG / heavy manufacturing industry * Analytical skills, problem solving ability and attention to detail. * Should have ability to handle large data sets on excel & in arriving at meaningful findings. * Proficiency with Microsoft Office and well versed in Excel. * Work in a dynamic and fast-paced environment without compromising the quality. * Excellent communication/ interpersonal skills * Exposure to ERP systems (SAP).

Job Objective: We are looking for someone who can handle disputes/chargebacks, handle stakeholders, be the interface for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical & non technical issues raised by customers on the PhonePe platform. A Recon Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements. Role Expectations: Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders. Developing, owning and monitoring solutions for production and non-production environments and applications. Flexible to take up extra Initiative or additional work as per the organizational requirement Provide feedback from customer users to the team. Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills & Education. Diagnosing, troubleshooting and fixing issues related to Customer payments. Experience, Skills, Qualifications: 2-3 years of experience in dispute management and in NPCI products. Proven success in a fast paced production support environment. Good in problem solving and analytical skills. Demonstrated ability to communicate effectively in writing, ideally with a successful track Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills Prior experience in e-commerce or payments / web services domain as a Technical support executive Ability to effectively work with cross functional teams. Possess ability to understand business problems and provide solutions/information related to the business requirements.

Gradate minimum 18 months of International Voice - Upto 5 lpa Minimum 3 Years Collections Exp - upto 8 lpa - Noida Sat& Sun off/WFO One side cab For quick alignment whatsapp CV - 7011110734(Akshat) and mention 02C Collections

Hi Connections, Hiring Collections Specialist Work From Home Freshers can also Apply Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts, Immediate Joiner 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com

Position: Analyst - Collections Administrator About: bluCognition is an AI/ML based start-up specializing in risk analytics, data conversion and data enrichment capabilities. Founded in 2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery centre based in Pune. We build all our solutions while leveraging the latest technology stack in AI, ML and NLP combined with decades of experience in risk management at some of the largest financial services firms in the world. Our clients are some of the biggest and the most progressive names in the financial services industry. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who want to join us in this exciting journey. https://www.blucognition.com/ Pipe is the modern capital platform built to connect entrepreneurs and business owners to fast, frictionless, dilution-free financing. Pipe turns all forms of revenue into up-front working capital to help companies improve cash flow, scale operations, and grow on their terms. https://pipe.com/ Summary: This is a full-time, fully remote position reporting to the Manager: Servicing & Collections. The Collections Administrator is responsible for managing and executing a wide range of activities aimed at recovering outstanding balances and enforcing financial obligations. This role involves filing UCC-1 Financing Statements, coordinating lien enforcement actions, conducting business status verifications, and performing skip tracing to locate unresponsive merchants. The administrator also oversees manual payment plans to ensure timely debits and prepares demand letters for escalated accounts. Strong attention to detail, investigative skills, and coordination with internal and external partners are critical to maintaining compliance, data accuracy, and effective recovery efforts. Roles & Responsibilities: UCC Lien Enforcement Collect and compile accurate lien-related data from multiple internal and external sources File UCC-1 Financing Statements through third-party vendor portals Submit enforcement requests to payment processors to enforce liens Ensure a high degree of data accuracy to maintain lien validity and legal enforceability Business Status Verification Conduct background research to determine whether a business remains operational after leaving a payment platform Use investigative methods such as website analysis, mystery shopping, and phone inquiries to assess merchant activity Document and escalate findings as needed to internal stakeholders Skip Tracing Perform skip tracing to locate updated contact information for merchants with no right party of contact Utilize online databases, public records, and investigative tools to identify alternate phone numbers and email addresses Ensure timely and accurate updates to internal systems to support outreach and resolution efforts Third-Party Collections Coordination Manage the placement of delinquent accounts with external collection agencies across multiple geographies Prepare and transmit account data in compliance with each agencys specific formatting and submission requirements Currently we work with 5 agencies across 2 geos and the list will expand as we enter into new territories Manual Payment Plans Oversee daily execution of manual debits for merchants on scheduled payment plans Monitor calendar reminders and ensure timely initiation of payments in accordance with agreed terms Maintain accurate records of all transactions and provide reporting to internal teams as needed Demand letters Prepare and send demand letters to escalated merchants via email and physical mail Ensure timely delivery and proper documentation of all communications in accordance with internal protocols Requirements: The candidate must be willing to overlap part of their working hours with Eastern Standard Time (EST) Ability to work independently as well as collaboratively within cross-functional teams Qualifications: Experience in collections or financial operations, ideally 3+ years, with exposure to UCC lien filings or legal document handling Strong investigative and research skills for skip tracing and business status verification using public records, databases, and online tools Proficiency with data management tools (e.g., Excel, CRM systems, vendor portals) and a high level of accuracy in documentation Familiarity with third-party collections coordination, including preparing data for agency submission and understanding compliance nuances across regions Excellent communication and organizational skills to manage demand letters, manual payment plans, and multi-channel workflows A self-starter mentality with the drive to continuously improve drive collection metrics and contribute to improvement of collections process Office Location: D - 3010, Solitaire Business Hub, Viman Nagar, Pune - 411014, Maharashtra, India Mode of Work: Remote / Work from Home (WFH) Working Days: 5 Days a Week Shift Timings: Rotational / Flexibility required

Job Purpose: To drive collections at the area level and ensure sustainability of the business through timely collection & recovery Managerial Responsibilities : Recruit and train the collections team for effective collections & recovery Monitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in time Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices Functional Responsibilities: Execute collection strategies at the area level for efficient collections and recovery of outstanding loans; ensure cost effective collections Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents Submit recommendations to regional collections manager for discontinuing agencies based on performance Partner with local sales & credit to ensure quality sourcing Manage loss line provision; on-time sale of repossessed vehicles Ensure effective collections from DCC & micro market Coordinate with legal officers to file and execute non collectable accounts; execute repossession orders with the help of legal officers Experience: 8+-years of experience in handling collections Functional Competencies: Ability to work with integrated systems used for tracking & monitoring collections Operational execution Behavioral Competencies: Relationship Management (critical for retaining key customers) Strong communication and interpersonal skills Problem Solving & decision making skills

Bellandur 6 days job , day shift , 1 rot off Sal - upto 35k Incentives Req Puc & above English + Hindi Min 6 months of sales/ collection experience Just 2 -3 rounds of interview Required Candidate profile Looking for candidates who is really confident and ready to work in collections

Job Scope / Position Summary Experience in Collection and Recovery Secured and Unsecured Loans. Also Have Legal Knowledge of Sarfaesi Act 2002, DRT, 138 Act etc. Main Responsibility 1 As an Authorised officer, representing the company, will be responsible of executing various legal formalities wrt retail resolution. 2 To appear before various court, police station and quasi govt authorities in the capacity of Authorized Officer, for verification of documents, to register police compliants etc 3 To issue, sign and dispatch legal notices, settlements letters, auction notices, sale confirmation letters etc 4 Take Physcial Possession of Mortgage Properties with the help of govt/court authorities 5 Constant travelling for registeration of Sale Certificate, taking possession etc 6 Collection and follow up with collection and legal team of original lender 7 Meeting with advocates for discussing pending cases and expediting legal proceeding 8 Auditing of vendor bills Qualification and Experience Requirement Education : B. A/ LLB/ LLM Experience : 3-10 Years Experience in Collections, legal Recovery, due diligence