3019 Collections Jobs - Page 20

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Greetings for the day! We are looking for Java Full Stack Developers Join our team in Bangalore & Mumbai Role: Java Full Stack Developer Experience: 4-8 Years Location: Bangalore & Mumbai (All Areas) Roles and Responsibilities: Key Responsibilities Develop and maintain web applications using Java (Spring Boot) and Angular. Build and integrate RESTful APIs with front-end components. Collaborate with cross-functional teams to deliver scalable solutions. Write clean, maintainable, and testable code. Participate in code reviews and contribute to best practices. Required Skills Strong proficiency in Java , Spring Boot , and Hibernate. Experience with Angular (v7+), TypeScript , HTML , CSS , and JavaScript. Familiarity with SQL and databases like MySQL or PostgreSQL. Knowledge of Git , Maven , and Agile methodologies. Good problem-solving and communication skills. Interested candidates or referrals can apply directly or send their updated resume to Akshata.Kulkarni@bounteous.com.

Lead the team from front by visiting critical and high value customers for resolution and collections. To strategize and implement plans to achieve GOAL for the region. Liasoning with external vendors including Legal for driving productivity . Roles & Responsibilities Job Description: Visit critical cases for resolution and collection. Lead the team from front by visiting critical and high value customers. To strategize and implement plans to achieve GOAL for the region/state To ensure Team adheres to policy and regulatory framework. To liaison with external vendors including Legal for driving productivity and efficiency. To provide timely feedback/updates for concerns which can have an impact on the organization financially or regulatory. Requirement: Minimum 8 - 12 year experience in Collections and atleast 2 years in a similar role Knowledge of Secured and Unsecured business is a must. Legal knowledge will be an added advantage. Should possess Human, Analytical and Conceptual skills. Should be a good communicator. Eligibility: Graduate

Job description **"Kickstart Your Call Center Career with JobShop!**- Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome!- Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: Alorica is Hiring! Freshers & Experienced Candidates for International Voice Process Are you looking for a rewarding career with a high-paying salary, great perks, and an amazing work environment? This is your chance to join Alorica, a leading name in customer service, and be a part of an exciting international voice process! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Medwin-6360064569 / 9964080000 or visit jobshop.ai to explore other open positions with us

You will be a part of the corporate finance department, responsible for making financial and investment decisions to maximize shareholder value through strategic planning and resource execution. Your role will involve managing end-to-end Accounts Receivable (AR) operations, including client billing, collections, gap identification, and audit support. Key responsibilities include ensuring timely and accurate customer invoicing, coordinating with internal stakeholders for billing compliance, following up on outstanding receivables, preparing AR aging reports and collection forecasts, analyzing trends, identifying gaps, and implementing corrective actions. You will also be involved in accounting software implementation, collaborating with cross-functional teams, preparing audit schedules, and ensuring timely closure of AR-related audit queries. To excel in this role, you should have a strong understanding of revenue cycle and AR processes, hands-on experience in ERP systems, advanced Excel skills, ability to manage multiple priorities, strong interpersonal and communication skills, and a problem-solving mindset. Additionally, you should be self-driven, detail-oriented, proactive, and willing to learn and grow on a daily basis. The ideal candidate should have 4-6 years of post-qualification experience, be a Chartered Accountant (CA) or hold an MBA degree, and preferably have experience in the service/technology/consulting industry. The compensation offered will be as per industry standards.,

You will be working at Gurugram, Sector-67 with timings from 10:30 AM to 7:30 PM, Monday to Friday at the office and on Saturdays from home. With over 5 years of experience, you will be offered a salary as per market standards for the position available. Conscious Chemist, a skincare brand under Era Botanics Pvt. Ltd., is dedicated to developing innovative and efficient personal care products. The brand aims to establish an honest and transparent image by creating high-performance, science-backed skincare solutions. The mission is to advocate wellness, debunk chemical misinformation, and empower consumers to make well-informed decisions. As part of the team, your primary responsibilities will include managing Accounts Receivable (AR) functions such as maintaining accurate client receivable records, generating and sending invoices, coordinating with clients for collections, collaborating with sales and customer support teams, preparing AR aging reports, processing refunds and write-offs, and ensuring compliance with internal controls and reporting standards. Additionally, you will be responsible for verifying vendor invoices and employee expense claims, reconciling AP sub-ledgers with the general ledger, managing applicable taxes, supporting audits with financial documentation, and suggesting and implementing improvements in AP/AR workflows. To excel in this role, you must hold a Bachelor's degree in Finance, Accounting, or a related field (CA Inter preferred but not mandatory) and possess a minimum of 5 years of experience in managing both AP and AR functions. A strong understanding of accounting principles and proficiency in ERP/finance software is essential. Excellent attention to detail, time management skills, strong interpersonal and communication abilities for effective coordination with vendors and clients, as well as a proactive and solution-oriented mindset with multitasking capabilities, are required qualities for this position.,

You should possess a Post Graduate or Graduate degree in any discipline to meet the educational qualification requirements for this role.,

You will be responsible for managing accounts receivable for healthcare services using Advanced MD software. Your duties will include submitting accurate and timely billing to insurance companies and patients, following up on claims and denials, and analyzing billing trends through Advanced MD reports. Working closely with the billing team, you will ensure compliance with healthcare regulations, identify process improvements, and address billing discrepancies. Effective communication with patients, insurance companies, and internal stakeholders is crucial for resolving billing inquiries. To qualify for this role, you should have 1-3 years of experience in insurance denial and calling, preferably with Advanced MD software knowledge. A strong grasp of medical billing processes, analytical skills, and the ability to work both independently and collaboratively in a fast-paced environment are essential. Attention to detail, accuracy, and excellent communication skills, both written and verbal, are required. This is a full-time position with a night shift schedule. You will need to work onsite and should be comfortable with the location in Delhi/NCR. The role requires immediate availability, so please provide details on your medical billing work experience, current and expected CTC, notice period, and AR Caller experience in your application.,

Hiring for International BPO for multiple process for gurgaon & noida location Freshers can apply, Good communication skills required, US PROCESS, UK PROCESS, Day Shift, Customer service, Collectionetc Contact Dipali9650092537 call/whatsapp resume

Greetings from Teleperformance!!! Voice Process - Day Shift - Customer Support - English and Hindi Domestic voice process Customer Support Language - English & Hindi Graduation or Post Graduation Freshers/ exp both Male and Female can apply 6 day's working / 1 week off sunday Salary - 25k CTC / 20500 take home + incentives based on performance Location- AMBIT IT Park, Ambattur Chennai. If candidate is travelling out of Tamil Nadu, - One way travel tickets& 14 days accommodation will be provided and - Relocation bonus after completing 90days in system. - Retention bonus every quarter IMPORTANT: SPEAKING IN ENGLISH AND HINDI LANGUAGES IS MANDATORY Interested candidates Please WhatsApp your resume to - 9444730317

The Medical Claims Analyst plays a crucial role in the organization by handling collections, account follow-up, billing, and allowance posting for assigned accounts. Your responsibilities include meeting daily productivity/quality standards, adhering to established policies and procedures, analyzing claims issues to reduce denials, communicating identified trends to management, initiating appeals when necessary, correcting billing errors, and sending accurate appeals with supporting documentation. You will also assist with special A/R projects, demonstrate analytical skills, maintain confidentiality, and act professionally in all interactions. To qualify for this role, you should have completed at least a High School education, possess experience in medical billing/AR collections, exhibit strong interpersonal and problem-solving skills, demonstrate sound judgment, integrity, and dependability, and have excellent written and verbal communication abilities. A gracious and welcoming personality for customer service interactions is essential. Working conditions for this position may require night shifts. The physical demands include occasional movement in the work area, sitting, manual tasks, operation of tools and office equipment, extending arms, kneeling, and effective verbal communication. The mental demands entail following directions, collaborating with colleagues, and managing stress effectively. The work environment typically has minimal noise levels. If you are seeking a challenging yet rewarding role where you can utilize your skills in medical claims analysis and contribute to the organization's success, this position may be the perfect fit for you. Join our team and be part of a dynamic environment dedicated to delivering high-quality service while upholding patient confidentiality and compliance with HIPAA standards.,

You are invited to join our team as a Collections, Cash Application, and Customer Service Specialist based in Hyderabad, India. As a detail-oriented and customer-focused professional, you will play a crucial role in managing accounts receivable functions, including collections, cash application, and resolving customer inquiries. Your responsibilities will include monitoring and managing assigned accounts for timely collection, contacting customers for follow-ups, maintaining accurate records, reconciling customer accounts, and collaborating with the accounting team for accurate financial reporting. To excel in this role, you should possess strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. You will be required to support our Americas region during specific hours. Your key responsibilities will involve monitoring and managing assigned accounts, contacting customers via various communication channels, maintaining accurate records of collection activities, reconciling customer accounts, researching discrepancies, and collaborating with the accounting team for financial reporting accuracy. Furthermore, you will provide exceptional customer service by addressing concerns and resolving issues promptly, assisting with account reconciliations, providing statements upon request, and working with internal teams to enhance processes and improve the overall customer experience. The ideal candidate for this position will hold a Bachelor's or Master's degree in Accounting, Finance, Business Administration, or a related field (preferred), along with up to 36 months of experience in collections, accounts receivable, cash application, or a related role. Proficiency in accounting software such as Oracle, Workday, or similar, as well as Microsoft Excel, is essential. Strong communication and negotiation skills, detail-oriented with organizational and problem-solving abilities, ability to work independently and collaboratively, and a customer-focused mindset with a professional and courteous attitude are also required. Preferred qualifications include experience in a high-volume accounts receivable environment and knowledge of GAAP principles and financial reconciliation.,

As a Collection Manager at IDFC First Bank located in Mehsana, Gujarat, you will be responsible for driving success in Consumer Loan and Agency Management. Your key role will involve leading collections and ensuring seamless operations for the bank. In this position, you will have the opportunity to work in a dynamic and growth-oriented environment. The bank offers a competitive CTC along with lucrative incentives that are based on your performance. If you are looking for an exciting career opportunity in the field of collections and wish to be a part of a team that values success and operational efficiency, this role at IDFC First Bank may be the perfect fit for you.,

The ideal candidate should possess 10-15 years of experience in collections within the financial services NBFC/ NBFC-MFI industries. You should have a strong network across the state/region with other NBFCs, Banks, and Collection Agencies. Your expertise should include various collection activities such as team management, process optimization, in-housing & outsourcing of functions, vendors empanelment & management, commercials, and other related activities. It is essential to have sector understanding of Financial Institutions and Corporates, along with a good knowledge of interpreting client businesses and finances. Knowledge of regional credit markets and credit culture is crucial for this role. The ability to thrive in a fast-paced dynamic environment is a must, along with excellent communication and presentation skills. As an Assistant Vice President in the Recovery & Collection department, your key focus areas will include unsecured loan collection/JLG collection, Collection hard bucket, quick settlement, and DPD roll-back. A Bachelor's degree is an essential qualification, and an MBA is preferred for this position.,

WNS (Holdings) Limited is a leading Business Process Management (BPM) company that collaborates with clients across various industries to create innovative digital-led solutions. We enable businesses in Travel, Insurance, Banking, Financial Services, Manufacturing, Retail, Consumer Packaged Goods, Shipping, Logistics, Healthcare, and Utilities to transform their outcomes with operational excellence. We offer a wide range of BPM services in finance and accounting, procurement, customer interaction services, and human resources with tailored collaborative models. With a workforce of 44,000+ employees, we co-create and execute the future vision of 400+ clients. Candidates with experience in AP / AR (Collections / Cash Apps, OTC, Order Management, Billing), Bank Recon, GL, FPNA, Financial Reporting, Customer Support, or Procurement are invited to apply for the following roles: AP Generic JD: - Vendor setup / modify existing vendors. AR Generic JD: - OTC/ Cash management GL Generic JD: - R2R - Journal Entry, Reconciliations, Fixed assets, inter-company, Month-end closing, Accruals - Statutory reporting activities Bank Reconciliation Generic JD: - Monthly recon, Funding and transfers - Transactions, month-end closing Procurement Generic JD: - Sales order/vendor management - RFX, Sourcing, purchase orders In addition, for candidates interested in the BFS role in Chennai, the job description includes: - Good understanding of AML- Transaction Monitoring - Responsible for reviewing Alerts and following up with Business Units - SAR processing - Ensure timely responses to AML Manager's requests - Provide accurate Management Information (MI) as instructed - Assist with Group Compliance in ad-hoc projects and investigations - Achieve performance KPIs of net flows - Escalate cases to business compliance for further review when necessary - Monitor and mitigate risks effectively - Adhere to risk and quality standards - Focus on customer satisfaction Required Candidate Profile: - Banking experience in a recognized regulated market - Minimum 3-10 years in Compliance/ AML roles - Comprehensive knowledge of local AML Compliance requirements and international best practices Qualifications: - Graduate / Post Graduate Shifts: - Comfortable working in rotational shifts / US / UK / ANZ ,

Hiring for International BPO for multiple process for ggn & noida Customer Service Collection Technical Hospitality Chat Process Salary upto 5 LPA Good communication is required Contact Abhishek9211266657 call whatsapp your resume Mehak 9650005227

Hi Connections, Hiring Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate Freshers Can Apply Preferred Locations : Tamil Nadu, Chennai, Bangalore, Cochin, Bhopal, Hyderabad, Mumbai 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”

We are hiring dynamic and enthusiastic candidates for our Voice Process - BPO operations. The role involves handling customer queries and providing support over calls outbound in regional languages. Share your Resume- HR YUVARANI 9363333082 Required Candidate profile Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate Female and Male Rotational week off/Day Shift

Role & responsibilities Acquisition of new Clients as per defined targets To Activate Muthoot Finance franchisee branches To ensure acquisition of business from dormant Client as per defined targets Speedy pick up of currencies from franchisees Ensure resolution of Queries/Complaints from External/Internal Stake holders To ensure that all compliance related norms are met by the branches without deviations within the specified time periods as directed by the regulator/external stake holders

Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round How To Apply..? Dont miss out on this opportunity! Schedule your interview now by calling or sending your CV through WhatsApp to: HR Prathmesh :- 9607404867

Manage the collection of outstanding invoices and payments from clients. Maintain accurate records of all collection activities and client communications. Resolve billing discrepancies and disputes in a timely manner. Collaborate with the finance team to improve the collections process. Prepare regular reports on the status of collections and outstanding accounts. Ensure compliance with company policies and legal regulations regarding collections. Communicate effectively with clients to address payment issues and negotiate payment plans if necessary. Preferred candidate profile

Roles and Responsibilities Manage a team of agents to achieve sales targets and provide excellent customer service. Develop and implement effective strategies for business growth, including recruitment, training, and performance management. Build strong relationships with clients through regular communication, ensuring high levels of satisfaction. Identify opportunities for upselling and cross-selling insurance products to increase revenue. Ensure compliance with company policies, procedures, and regulatory requirements.

Job Title: Tele Collection Executive Job Description: We are seeking a motivated and organized Tele Collection Executive to join our team. The ideal candidate will be responsible for contacting customers via telephone to collect outstanding debts, provide payment information, and negotiate repayment plans. This role requires a strong understanding of customer service principles and the ability to handle sensitive situations with professionalism and empathy. The candidate will work closely with the finance department to maintain accurate records of customer interactions and payments. Key Responsibilities: - Initiate outbound calls to customers with overdue accounts and remind them of outstanding payments. - Address customer inquiries regarding billing, payment options, and account information. - Negotiate payment arrangements and ensure timely collections while maintaining a positive relationship with customers. Document all customer interactions and payment agreements in the company’s database. Collaborate with the finance department to track and report on collection status and progress. - Follow up on promised payments and resolve any discrepancies or customer issues. - Adhere to compliance regulations and company policies regarding collection practices. Skills and Qualifications: - High school diploma or equivalent; additional education in finance or business is a plus. - Previous experience in collections, customer service, or telemarketing is preferred. - Excellent communication and interpersonal skills. - Strong negotiation and problem-solving abilities. - Ability to remain calm under pressure and handle difficult conversations professionally. - Good organizational skills and attention to detail. - Proficiency in using computer systems and office software, such as MS Office and CRM tools. Tools Required: - Telephone and headset for communication. - Computer with internet access for data entry and record-keeping. - CRM software for managing customer accounts and tracking interactions. - Microsoft Office Suite for documentation and reporting.

A Field Collection Team Lead/Manager is responsible for managing and leading a team of field collection agents to recover outstanding debts from customers. This role involves setting performance targets, providing training and support, monitoring team performance, and ensuring compliance with company policies and legal regulations. Here's a more detailed breakdown of the responsibilities and qualifications: Responsibilities: Team Management: Leading, motivating, and supervising a team of field collection agents. Performance Management: Setting performance targets, monitoring individual and team performance, and providing coaching and feedback. Training and Development: Conducting training sessions to enhance team members' skills and knowledge of collection processes and regulations, according to Expertia AI. Strategy Implementation: Developing and implementing strategies to improve collection efficiency, reduce delinquencies, and increase recovery rates. Compliance: Ensuring adherence to company policies, legal regulations, and ethical guidelines related to debt collection, according to Tonik Bank. Customer Relationship Management: Handling escalated customer issues, negotiating payment arrangements, and maintaining positive customer relationships. Reporting and Analysis: Analyzing collection data, preparing reports on team performance, and identifying areas for improvement. Collaboration: Working with other departments (e.g., sales, customer service) to resolve issues and streamline processes.

Job description We are looking for a self-driven and competent Executive-Collections/ Sr. Executive-Collections to facilitate our collection process and trace and contact B2C clients for collection of outstanding payments. To be successful in this role, you must possess knowledge of the B2C collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely payments. Role & responsibilities Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments Negotiating suitable payment plans. Take actions to encourage timely debt payments Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Assist in improving collection strategies to drive continuous improvement in the collections process. Research and resolve payment discrepancies. Verify clients and customers who appear to be potential defaulters. Aggressively work on hard recovery of bad debts, insolvent clients, defaulters and fraud cases. Find/trace and contact clients to ask about their overdue payments Manage field executive for recovery. Preferred candidate profile 1. Minimum 2.5 years of experience in a B2C collections/ recovery role. 2. Strong verbal and communication skills. 3. Ability to work in a deadline driven and target-based role. 4. Ability to speak persuasively and listen critically 5. Knowledge of MS-Office is a must. 6. DRA will be advantage