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0.0 - 4.0 years

1 - 5 Lacs

Jagraon

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

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3.0 - 7.0 years

1 - 5 Lacs

Melur

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LTFinance is looking for LAP-FLO to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP): Assess, verify, and validate loan applications and associated documentation. Perform risk evaluations and ensure compliance with company policies and regulatory requirements. Collaborate with underwriters, credit teams, and customers to resolve discrepancies. Maintain accurate records and track application progress within the loan management system. Floor Operations (FLO): Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency. Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines. Address customer inquiries and handle escalations effectively to ensure satisfaction. Identify process improvement opportunities and implement solutions to optimize productivity.

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3.0 - 7.0 years

1 - 5 Lacs

Virudhachalam

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LTFinance is looking for LAP-FLO to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP): Assess, verify, and validate loan applications and associated documentation. Perform risk evaluations and ensure compliance with company policies and regulatory requirements. Collaborate with underwriters, credit teams, and customers to resolve discrepancies. Maintain accurate records and track application progress within the loan management system. Floor Operations (FLO): Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency. Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines. Address customer inquiries and handle escalations effectively to ensure satisfaction. Identify process improvement opportunities and implement solutions to optimize productivity.

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0.0 - 4.0 years

1 - 4 Lacs

Khamanon

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

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0.0 - 4.0 years

1 - 4 Lacs

Rudauli

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

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0.0 - 4.0 years

1 - 4 Lacs

Safidon

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

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0.0 - 4.0 years

1 - 4 Lacs

Robertsganj

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

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2.0 - 7.0 years

2 - 4 Lacs

Madurai, Sankarankoil, Tirunelveli

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Looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-7 years of experience in the BFSI industry, preferably with a background in Mutual Funds Collections. Roles and Responsibility Manage and maintain strong relationships with clients to ensure timely payments and minimize defaults. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes. Analyze market trends and competitor activity to identify opportunities for growth. Provide excellent customer service to build trust and loyalty. Monitor and report on key performance indicators to optimize business outcomes. Job Requirements Strong knowledge of Mutual Funds and collections processes. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams. Familiarity with regulatory requirements and compliance standards.

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2.0 - 7.0 years

2 - 4 Lacs

Madurai, Tirunelveli

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-7 years of experience in the BFSI industry, preferably in mutual fund collections. Roles and Responsibility Manage and maintain strong relationships with clients to ensure timely payments and minimize defaults. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues promptly. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Provide excellent customer service to build trust and loyalty with clients. Identify and mitigate potential risks associated with mutual fund investments. Job Requirements Strong knowledge of mutual funds, financial products, and investment services. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience working with cross-functional teams and building strong relationships with stakeholders. Familiarity with regulatory requirements and compliance standards in the BFSI industry.

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2.0 - 7.0 years

2 - 4 Lacs

Salem, Erode

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably with a background in Mutual Funds Collections. Roles and Responsibility Manage and maintain strong relationships with clients to ensure timely payments and minimize defaults. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues promptly. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Provide excellent customer service to build trust and loyalty with clients. Identify and mitigate potential risks associated with mutual fund investments. Job Requirements Strong knowledge of financial products and services, particularly mutual funds. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills to analyze data and make informed decisions. Experience working with collections and recovery teams is an asset. Familiarity with regulatory requirements and compliance standards is desirable.

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1.0 - 6.0 years

1 - 3 Lacs

Chitradurga, Bhadravati

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in handling receivables and collections. Roles and Responsibility Manage and oversee the branch's receivable portfolio, ensuring timely payments from customers. Develop and implement effective strategies to minimize bad debt and improve cash flow. Collaborate with the collections team to resolve outstanding issues and reduce delinquencies. Analyze financial data to identify trends and areas for improvement in the bank's receivable operations. Provide excellent customer service, responding to customer inquiries and resolving complaints professionally. Maintain accurate records and reports, ensuring compliance with regulatory requirements. Job Requirements Strong knowledge of accounting principles and practices, with experience in managing receivables and collections. Excellent communication and interpersonal skills, enabling strong relationships with customers and colleagues. Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines. Proficiency in Microsoft Office and other software applications, with strong analytical and problem-solving skills. Experience working in the BFSI industry, preferably in a similar role within a bank or financial institution. Strong attention to detail, maintaining accuracy and integrity in all aspects of work.

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1.0 - 6.0 years

1 - 3 Lacs

Madurai

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in managing receivables and handling customer queries. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables, ensuring timely payments and minimizing bad debts. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. Analyze financial data to identify trends and areas for improvement in the bank's receivables portfolio. Maintain accurate records and reports on receivables, including aging analysis and credit risk assessments. Ensure compliance with regulatory requirements and internal policies related to loan recovery practices. Job Requirements Strong knowledge of banking regulations and laws governing loan recoveries. Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders. Proficiency in MS Office applications, particularly Excel, and familiarity with accounting software. Ability to analyze financial data and provide insights to inform business decisions. Strong problem-solving skills, with the ability to think critically and creatively to resolve complex issues. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.

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2.0 - 7.0 years

3 - 4 Lacs

Bengaluru

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What you will work on: Manage and monitor overdue accounts for unsecured loans. Conduct field visits for follow-ups and recovery from delinquent customers. Engage with customers to negotiate and resolve repayment issues. Maintain accurate records of all communications and collection efforts. Coordinate with internal teams and legal departments when necessary. Ensure compliance with all regulatory and company policies during recovery processes Qualification and Experience: Minimum 2 years of experience in unsecured collections (NBFC, Bank, or Fintech experience preferred). Willingness and ability to travel extensively as per operational needs. Proficiency in Microsoft Excel is mandatory. Graduate (mandatory) in any discipline. Candidate should have good communication skills.

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2.0 - 5.0 years

4 - 9 Lacs

Chennai

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Excellent Opportunity with HCLTech for OTC- AR Collections, SCM, Order management (Purchase order & Sales order) - Chennai. Hiring - Associate & Analyst Skill: OTC, Billing, Collections, Supply Chain Management (Procurement), Order management (Purchase order & Sales order) with minimum 2 year of relevant experience. Contact Person: Jefferson Experience: 2 Years 6 Years (Relevant Experience is mandatory) Responsibilities: Collections: The role of Cash Collector covers all aspects of collections activity including: Cash Collection Account Management Customer Relationship Management. Controls compliancy Account Management through multiple revenue streams (GDO/2 Tier/Direct/Leasing), Relationship building with Customers and Internal teams Order Entries: The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners. Achievement of Weekly/Monthly/Quarterly targets and SLA Regular communication to team Leader Been driven and motivated to achieve targets set. Robust escalation process. Resilient under pressure and ability to quickly adapt to unforeseen work demands. Billing: Billing covers all aspects of the Billing role along with mentoring and supervising activities: Achievement of monthly/quarterly targets and SLA Regular communication to Team Leader Robust escalation process. Controls compliancy Training and ongoing assessment of team members Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off) Required Skills: Relevant Experience should be mandatory. Excellent Process Knowledge in any OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order). Minimum 2 years of team handling experience on paper Excellent People Management Skills Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days). Please go through the JD and walk-in to below address. Venue: ETA 3- HCL Navalur Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130. Date: 7th June (Saturday Only) Documents to be carried: 2 Copies of your updated resume 2 ID proofs How You'll Grow At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees. Our company is extremely diverse with 165 nationalities represented. We offer the opportunity to work with colleagues across the globe. We offer a virtual-first work environment, promoting a good work-life integration and real flexibility. We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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**"Join the Best of Bangalores BPO Sector Apply with JobShop!"** - At JobShop, we believe in opening doors to great careers. Thats why were connecting candidates to multiple call center roles in Bangalores top BPOs. Freshers can start strong with our entry-level roles, and experienced candidates can find roles that offer great pay and a clear path to advancement. - Apply with us today, and let JobShop help you land the perfect call center job with ease! Process & Job Details: Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! Call HR SK Anisul-7996177000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 4.0 years

1 - 5 Lacs

Raniganj

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 4.0 years

1 - 5 Lacs

Ariyalur

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 4.0 years

1 - 5 Lacs

Purnia

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 4.0 years

1 - 5 Lacs

Rampur

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 4.0 years

1 - 5 Lacs

Cumbum

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 4.0 years

1 - 5 Lacs

Narwana

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 4.0 years

1 - 5 Lacs

Mehmedabad

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 4.0 years

1 - 5 Lacs

Virudhunagar

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 4.0 years

1 - 5 Lacs

Gidderbaha

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LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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0.0 - 3.0 years

1 - 4 Lacs

Nagar

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LTFinance is looking for COLLECTION OFFICER (90+) to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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Exploring Collections Jobs in India

The collections job market in India is a growing field with a high demand for professionals who can efficiently manage and recover debts owed to organizations. With the rise of various industries, the need for skilled individuals in collections roles has increased significantly. Job seekers looking to explore opportunities in this sector can find a range of positions across different industries and companies.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These major cities in India actively hire for collections roles across various industries, offering a plethora of opportunities for job seekers.

Average Salary Range

The average salary range for collections professionals in India varies based on experience and expertise. Entry-level positions typically start around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the collections field, a career typically progresses from roles such as Collections Executive to Senior Collections Analyst, Collections Manager, and eventually Collections Director. With experience and skill development, individuals can climb the career ladder and take on more challenging and rewarding roles.

Related Skills

In addition to collections expertise, professionals in this field are often expected to have skills such as:

  • Strong communication and negotiation skills
  • Attention to detail
  • Analytical thinking
  • Knowledge of relevant laws and regulations
  • Proficiency in data management systems

Interview Questions

  • What experience do you have in managing debt collections? (basic)
  • How do you prioritize your collection efforts? (medium)
  • Can you explain the difference between secured and unsecured debt collections? (advanced)
  • How do you handle difficult conversations with debtors? (medium)
  • What strategies do you use to locate debtors who have moved without leaving a forwarding address? (medium)
  • How do you ensure compliance with debt collection laws and regulations? (advanced)
  • Have you ever had to escalate a collection case to legal action? How did you handle it? (medium)
  • What metrics do you use to measure the success of your collection efforts? (basic)
  • How do you stay motivated when dealing with challenging or non-responsive debtors? (basic)
  • Can you walk us through your process for negotiating payment plans with debtors? (medium)
  • How do you handle sensitive information and maintain confidentiality in your role? (basic)
  • What technology tools or software do you use for debt collection purposes? (basic)
  • How do you handle disputes or complaints from debtors regarding their accounts? (medium)
  • Have you ever worked with a debt collection agency? How was your experience? (medium)
  • How do you handle objections from debtors who claim they do not owe the debt? (medium)
  • Can you discuss a challenging debt collection case you successfully resolved? (medium)
  • How do you ensure accuracy and integrity in your collection records and documentation? (basic)
  • What strategies do you use to prevent accounts from reaching delinquent status? (medium)
  • How do you approach debtors who are facing financial hardship and struggling to make payments? (medium)
  • How do you handle high-volume collection cases while maintaining quality and efficiency? (medium)
  • Can you discuss a time when you had to deal with a particularly irate debtor? How did you handle the situation? (medium)
  • How do you keep up-to-date with changes in debt collection laws and regulations? (basic)
  • What do you enjoy most about working in debt collections? (basic)
  • How do you handle rejection or non-payment from debtors without getting discouraged? (basic)

Closing Remark

As you prepare for interviews and explore opportunities in the collections field in India, remember to showcase your skills, experience, and passion for the role. With the right mindset and preparation, you can confidently pursue a rewarding career in collections. Good luck!

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