9 Collections Efficiency Jobs

Role Overview: As the incumbent of this role, your primary responsibility will be to ensure collections efficiency for various products managed by outsourced, outbound call centers. Key Responsibilities: - Ensure adherence to the capacity plan set by senior management of the Bank. - Review account allocations and collections targets by bucket. - Identify and implement suitable tactics/strategies as needed. - Maintain Daily MIS and Reporting across all required parameters. - Drive the achievement of resolution and roll back targets in the assigned portfolio. - Monitor call agent productivity daily. - Strategize and allocate accounts on the call table. - Ensure rostering of callers as per the ...

SECTION II: ROLE SUMMARY The incumbent will be responsible for collections efficiency of various products assigned to outsourced, outbound call centers. SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES Strategic/ Managerial Responsibilities Ensure the capacity plan as decided by the senior management of the Bank is adhered to. He will be responsible to review account allocations and collections targets by bucket. To identify and implement suitable tactics/strategy as may be required from time to time. Ensure Daily MIS and Reporting across all parameters required. Core Responsibilities The incumbent will be responsible to drive the achievement of resolution and roll back targets in the por...

Role Overview: As a Senior Assistant Relationship Manager in Retail Banking-Rural sales, your main responsibility will be to deepen relationships with Rural Banking accounts and provide excellent service to customers. You will work closely with the Relationship Manager to identify business owners and entrepreneurs in the designated areas, assess their business loan requirements, and drive client acquisition. Your role will involve mapping household needs, conducting end-user checks post loan disbursal, generating revenue through cross-selling, and increasing liabilities business in Rural markets. Additionally, you will be tasked with achieving sales goals, promoting online banking, ensuring ...

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to ...

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to ...

As a Senior Assistant Relationship Manager-MEL in the Rural Sales department, your primary role is to deepen relationships with Rural Banking accounts and provide top-notch service to customers. You will work closely with the Relationship Manager to identify business owners and entrepreneurs in the designated catchment area, assess their business loan requirements, and drive client acquisition to achieve organizational objectives. **Roles & Responsibilities:** - Manage zoning activity to understand household needs in allocated villages and areas. - Conduct end-user checks post loan disbursal to meet monthly and annual group loan booking targets. - Assess client needs, identify cross-sell opp...

As a Collections Manager, you will be responsible for developing and implementing data-driven strategies to maximize recoveries, reduce delinquencies, and enhance collections efficiency. Additionally, you will lead, motivate, and mentor the collections team to ensure performance targets are met and drive continuous improvement in the collections process. - Develop and implement data-driven strategies to maximize recoveries, reduce delinquencies, and enhance collections efficiency. - Lead, motivate, and mentor the collections team to ensure performance targets are met and drive continuous improvement. - Monitor risks and ensure adherence to regulatory standards while mitigating potential issu...

Job Requirements Job Requirements Role/Job Title : Associate Relationship Manager-Personal Loan Function/Department: Rural Banking Job Purpose To Start Personal Loan in Rural Market and service and source the product. Primary Responsibilities Identifying Business owners / entrepreneurs in the defined catchment and identifying / assessing their business loan needs. Map out prospects in the town to scope business potential. Disburse Personal loans based on needs assessment. Conduct end-use checks as specified post disbursal of loans. Achieve monthly and annual loan booking targets. Cross-sell products and services to both new and as well as existing customers as per their lifestyle, risk profi...

As an experienced candidate with 6 months to 2 years of relevant experience, you will be responsible for managing zoning activities to map household needs in villages and areas allocated. You will also conduct end-user checks post disbursal of loans to achieve monthly and annual group loan booking targets. It will be your responsibility to assess client needs, identify new revenue sources through cross-selling opportunities, and tailor solutions based on lifestyle, risk profiling, and requirements. Your role will involve contributing to the penetration of liabilities business in rural markets by generating leads, opening accounts, and meeting customer needs. You will be expected to achieve i...