7 Collections Concepts Jobs

Role Overview: You will be a part of the Pega team, providing world-class technical support and advice on the use of Pegasystems Products and Applications. Your aim will be to make it easy, pleasant, and rewarding for clients to work with Pega. Working alongside colleagues and clients from across the globe, you will play a crucial role in supporting Pega technology and understanding customer needs to provide effective solutions. Key Responsibilities: - Perform direct client support via telephone, email, and electronic mechanisms. - Respond promptly to client and engineering inquiries to handle and resolve client issues. - Work on critical issues and severity 1 situations. - Understand produc...

Meet Our Team We are face of Pega. Our aim is to Providing world class technical support and advice on the use of Pegasystems Products and Applications. We make it easy, pleasant, and rewarding for our clients to work with us. You will be working along with best colleagues and clients across the globe. Picture Yourself At Pega In this role, you will interact with customers and partners at senior levels to support Pega technology, gain insight and understand the customer needs and solutions. Our customers are the largest and most successful in their respective industries. Ultimately, your success is judged by the success of those customers in deriving real world business value as shown by rep...

As a Senior Technical Support Engineer at Pega, you will be providing world-class technical support and advice on the use of Pegasystems Products and Applications to clients globally. You will have the opportunity to interact with customers and partners at senior levels to support Pega technology, gain insight into customer needs, and provide solutions that drive real-world business value. Your success will be measured by the success of our customers in deriving business value and increased adoption. **Key Responsibilities:** - Perform direct client support via telephone, email, and electronic mechanisms. - Respond promptly to client and engineering inquiries to handle and resolve client iss...

Meet Our Team We are face of Pega. Our aim is to Providing world class technical support and advice on the use of Pegasystems Products and Applications. We make it easy, pleasant, and rewarding for our clients to work with us. You will be working along with best colleagues and clients across the globe. Picture Yourself At Pega In this role, you will interact with customers and partners at senior levels to support Pega technology, gain insight and understand the customer needs and solutions. Our customers are the largest and most successful in their respective industries. Ultimately, your success is judged by the success of those customers in deriving real world business value as shown by rep...

You will be the face of Pega, aiming to provide world-class technical support and advice on the use of Pegasystems Products and Applications. Making it easy, pleasant, and rewarding for customers to work with us, you will collaborate with colleagues and customers globally. As the Principal Technical Support Engineer (PTSE) within Global Customer Support (GCS), you will serve as the initial point of contact for customers to address issues, enhancing customer satisfaction and loyalty through superior support services for Pegas products. Your role as the PTSE involves leveraging your knowledge of Pegasystems products, technical environments, and customer business objectives to drive support cas...

As a Principal Technical Support Engineer (PTSE) at Pega, your primary role within Global Customer Support (GCS) will be to serve as the initial contact point for customers, addressing their technical issues and ensuring customer satisfaction and loyalty by delivering superior support services for Pegasystems products. You will leverage your expertise in Pegasystems products, technical environments, and customer business objectives to efficiently resolve support cases by yourself or in collaboration with other Pega team members. Your ability to identify, propose, and implement solutions in a flexible and team-oriented environment will be crucial in driving timely and quality resolutions for ...

As a Principal Technical Support Engineer (PTSE) at Pega, you will play a crucial role in Global Customer Support (GCS) by being the primary technical point of contact for customers, addressing their issues and striving to enhance customer satisfaction and loyalty through superior support services for Pegasystems products. Your responsibilities will include utilizing your expertise in Pegasystems products and technical environments to effectively manage support cases, ensuring timely and high-quality resolution for customers worldwide. You will collaborate with internal teams and customers to understand their business objectives and provide solutions that meet their needs. To excel in this r...