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1.0 - 4.0 years
0 Lacs
thrissur, kerala
On-site
About Retail Portfolio Management Group The Retail Portfolio Management Group (RPMG) plays a strategic role in managing the bank's retail receivables, with a sharp focus on loss containment, cost efficiency, and portfolio sustainability. Through advanced analytics, technology-driven processes, and close collaboration with Credit, Risk, and Product teams, RPMG ensures risk-calibrated policy execution. RPMG engages delinquent customers with multiple repayment solutions and financial counseling, promoting responsible credit behavior and long-term financial health. This approach aligns with the bank's overarching Growth, Profitability, and Sustainability (GPS) strategy, positioning RPMG as a key...
Posted 2 days ago
8.0 - 10.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Skills & Qualifications Bachelor's degree, preferably in Finance, Accounting, Business Administration, or related field 8+ years of AR/Collections experience, including 35 years in a leadership role. Strong knowledge of Order-to-Cash (O2C) processes, AR systems, and controls. Proficiency with ERP systems (Oracle, Netsuite and High Radius) and collection tools. Excellent analytical, negotiation, and communication skills. Proven track record of reducing past dues and improving collection efficiency. Ability to lead teams in a fast-paced, results-driven environment. Competency Customer-focused with strong relationship management skills. Results-driven with accountability for cash collection tar...
Posted 5 days ago
1.0 - 3.0 years
0 Lacs
jalandhar, punjab, india
On-site
Job Description Key Responsibilities: Customer Follow-up: Conduct timely follow-ups through phone calls, field visits, and SMS to customers who have missed their first EMI or are in early stages of delinquency. Collection Execution: Achieve monthly recovery targets by persuading customers to make payments and reduce delinquency levels in the X bucket. Field Visits: Visit customers addresses to collect dues, issue notices if required, and assess customer intent and capacity to pay. Skip Tracing: Coordinate with internal skip tracing team or conduct basic investigation for non-contactable customers. Negotiation & Resolution: Negotiate with customers to arrive at amicable payment solutions whil...
Posted 1 month ago
0.0 years
0 Lacs
patna, bihar, india
On-site
Job Description To maintain & improve the health of the portfolio thru various legal and collection tools & process. Responsibilities: 1. Ensure that the NPA's are kept at minimum trigger levels and identify and recommend appropriate legal actions for stress contracts 2. Manage portfolio movement and control loss for the specific product in the assigned region while ensuring that roll forward rates to higher buckets are kept within defined parameters 3. Analyze & maintain zero delinquency within required parameters / policies and systems while dealing with delinquent customers, publish MIS and review daily collections, pending cases and expected delinquency 4. Take adequate steps to ensure r...
Posted 2 months ago
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