11 Collection Processes Jobs

This position is needed to join our Enterprise Application Development and Operations team as a Senior Application Engineer, specializing in Oracle I2C and Revenue. As a Senior Application Engineer, you will be responsible for architecting, designing, developing, configuring, testing, and supporting Oracle Fusion Cloud ERP applications related to Cloud AR, Collections, Cash Management, and Revenue Management Cloud Service systems. These systems support key business processes in the areas of Finance, Billing, AR, Revenue, Collections, and Accounting. The ideal candidate should possess a self-starter attitude, a solid analytical mindset, excellent interpersonal communication skills, diligent time management abilities, be team-oriented, and exhibit a strong work ethic. Your role will involve being a Subject Matter Expert (SME) in Oracle Cloud Fusion Billing (E-invoicing), AR, Revenue Cloud Service, Cash application, and collection processes. You will work on integrating these processes with multiple upstream and downstream usage systems, managing the entire I2C landscape in collaboration with Global Accounting and billing teams to drive system integration, reporting, automation, and innovation. Responsibilities include gathering requirements, planning, architecting, designing, configuring, developing, and testing the I2C processes in Oracle Cloud Fusion ERP. You must have a comprehensive understanding of clients" multiple billings platforms and be capable of building scalable systems for Acquisitions, working on enhancements, and key compliance-related projects. Your main responsibilities will include: - Architecting, designing, and developing platform/product extensions per Oracle SAAS delivery methodology to meet additional functionality specified by the Business team. - Conducting design workshops, building proof of concepts, and prototypes for effective design sign-off from the business. - Learning the skills necessary to translate business problems into technical solutions aligned with Oracle fusion cloud AR and Revenue Cloud Service product roadmap. - Collaborating with process owners to define operational KPIs, develop/deliver KPI dashboards and reports using tools such as Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), etc. - Planning, designing, developing, testing, and deploying integrations involving systems like Oracle Fusion Cloud AR, Revenue Management Cloud Service, Highradius, Monkey, Salesforce, etc. - Developing and delivering cost-effective workflows as per business requirements, creating journals, invoking SaaS APIs, uploading monthly usage billing, and generating reports for critical month-end processes. - Utilizing developer tools and events for data loads and amendments, managing KLO, upgrades, stories in sprint delivery. - Mentoring and leading junior consultants in the team to facilitate project deliverables. - Executing system conversions and implementations, leading cross-functional requirement sessions, and identifying unspoken or conflicting requirements. - Monitoring critical processes in production instances, proactively identifying and resolving issues, managing KLO operations, and providing support to stakeholders with daily activities, Financial close, reconciliations, etc. If you are a proactive individual with a passion for Oracle I2C and Revenue processes, possess strong technical skills, and enjoy collaborating with cross-functional teams to drive business success, we encourage you to apply for this Senior Application Engineer role.,

About the Role Shared Services Specialist is Responsible for efficient management of vendor onboarding and management, ID card issuance, and other operational tasks related to the collection portfolio. This role requires a strong understanding of collection processes, advanced MS Office skills, and the ability to coordinate effectively with internal and external stakeholders. Key Responsibilities 1)Vendor Onboarding: i)Coordinate with the business to identify vendor requirements. ii)Conduct due diligence on potential vendors. iii)Prepare and execute vendor onboarding documentation. iv)Ensure timely and accurate data entry into relevant systems. v)Maintain vendor records and documentation. 2)ID Card Management: i)Coordinate ID card production and distribution. ii)Maintain ID card inventory and tracking systems. iii)Manage ID card related queries and issues. iv)Ensure compliance with ID card policies and regulations. 3)Collection Operations Support: i)Provide administrative support to the collection team. ii)Assist with data entry and report generation. iii)Maintain accurate records and documentation. iv)Participate in process improvement initiatives. 4)Data Management: i)Ensure data accuracy and integrity. ii)Prepare and analyze reports as required. iii)Utilize advanced MS Office tools (Excel, Word, PowerPoint) for data analysis and presentation. 5)Compliance Adherence: i)Stay updated on relevant regulations and guidelines. ii) Ensure compliance with internal policies and procedures. Qualifications Optimal qualification for success on the job is: .Bachelor's degree in commerce, Management, or related field. .Minimum of 2 years of experience in a shared services or administrative role. .Experience in the banking or financial services industry. .Knowledge of vendor management systems and processes. .Experience with data analysis and reporting. Role Proficiencies: For successful execution of the job, the candidate should possess the following: .Strong understanding of collection processes and terminology. .Advanced proficiency in MS Office applications (Excel, Word, PowerPoint). .Excellent organizational and time management skills. .Attention to detail and accuracy. .Strong interpersonal and communication skills. .Ability to work independently and as part of a team. .Problem-solving and analytical skills. .Customer service orientation. .Adaptability and flexibility. .Results-oriented. .Teamwork and collaboration.

As a key member of our team at a service provider specializing in Debt Collections, Skip Tracing, Vehicle tracing, and portfolio management, you will be entrusted with handling a diverse range of responsibilities. Your role will involve maintaining and nurturing strong business relationships with major banks, financial institutions, and large corporations. To excel in this position, you should possess a strong knowledge of collection processes and strategies. Your leadership and team management skills will be crucial in guiding and motivating your team towards achieving collection targets. Proficiency in preparing and analyzing collection reports will enable you to make informed decisions and strategies. A good understanding of compliance and regulatory requirements in the collections industry is essential to ensure that all activities are carried out within the legal framework. Your exceptional communication and negotiation skills will be instrumental in dealing with clients and resolving conflicts effectively. Utilizing problem-solving skills will help you address challenges that may arise during the collection process. Proficiency in using collection software and related tools is necessary to streamline operations and enhance efficiency. Ideally, you should hold a Bachelor's degree in Business Administration, Finance, or a related field. While experience in the collections industry is preferred, a strong foundation in the qualifications mentioned above will also be considered. If you are ready to take on this exciting opportunity and contribute to our success in the collections industry, we look forward to receiving your application.,

Position Summary The AR Collections Team Leader reports to the department manager and is responsible for executing credit and collections processes to ensure accurate and timely management of the company's credit practices within the accounting function. Key Areas of Responsibility Manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers under the overall direction of the area manager. Confer with customers by telephone to determine reasons for overdue payments, reviewing terms of sales, service, or credit contracts. Research payment issues involving disputed deliveries, returns, and credits that may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with the manager to identify accounts that may present a business credit risk, require credit hold, or outside collection. Record information about the financial status of customers and document the status of collection efforts. Keep sales representatives aware of account statuses and problems. Answer incoming calls, provide invoices to customers, and sort and file correspondence. Maintain collection calls with multiple stakeholders (customers, sales, management, etc.). Be process-oriented and knowledgeable about collection processes and scenarios. Demonstrate the ability to maintain the portfolio in good shape and assess risks and necessary actions. Proven track record of good and stable performance (internal candidates). Support the manager in process-related actions or analysis. To be successful in this role, you should have: A Bachelors degree in business or a related field. Over 4 years of experience as a credit/collection specialist or any equivalent combination of acceptable training, education, and experience. Effective written and verbal communication skills. Proficiency in MS Word and Excel, with the ability to learn any corporate or industry software used by the position, especially Excel skills related to reporting (formulas, pivot tables, etc.). Basic accounting skills. Fluent in English, both written and spoken. Customer-oriented with a strong work ethic. Willingness to work during regular shifts between 11:00 - 22:00. Role: Finance - Other Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate

Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the company's accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis Skills and Qualifications needed to be successful in this role: Bachelors degree in business or related field Over two years experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Regular shift timing for APAC Preferred Qualifications: Associates degree or technical or equivalent preferred. Role: Finance - Other Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate

As an individual applying for the position, you will be required to utilize an intermediate level of subject matter knowledge to address a variety of common business issues. The scope of the problems you will work on is moderately complex, and you are expected to function as a knowledgeable team member, providing analysis and offering limited input to project direction. Your role will involve exercising independent judgment within established practices and procedures to determine appropriate actions. You will be responsible for following guidelines, interpreting policies, evaluating unique circumstances, and making recommendations based on your assessments. In the credit & collections department, you will have the opportunity to develop negotiation skills that are unique to our organization. With HP's extensive network of teams, you will have the chance to build a wide professional network and gain exposure to various aspects of the business, ensuring that you will never have to worry about limited opportunities for growth. Key Responsibilities: - Enhance portfolio effectiveness to reduce the time spent on accounts. - Identify and mitigate risks early to minimize write-offs and bad debts. - Demonstrate leadership capabilities by setting an example through your performance. Education and Experience Requirements: - A first-level university degree with a focus on business or economics is recommended, or equivalent experience. - Typically, 2-4 years of experience in collection is required. Knowledge and Skills: - Proficiency in written and verbal communication, negotiation, and conflict resolution at an intermediate level. - Intermediate understanding of accounting principles. - Strong problem-solving skills at an intermediate level. - Basic computer skills. - Intermediate skills in prioritization. - Basic knowledge of risk mitigation tools. - Intermediate understanding of HP's order management process. - Intermediate knowledge of HP's dispute management process. - Intermediate understanding of collection processes and financial concepts. - Intermediate influence skills. - Proficiency in data analysis using Power Bi and advanced Excel. - Nice to have: Familiarity with programming languages such as PowerQuery and Python.,

You will be responsible for credit control and accounts receivable management by proactively managing a portfolio of customer accounts to ensure timely collection of outstanding debts in accordance with company credit terms. This includes preparing and issuing statements of accounts and dunning letters as per established credit control procedures, as well as maintaining accurate and up-to-date customer records in the accounting system. Additionally, you will assist with the accurate and timely processing of vendor invoices, ensuring proper coding and approvals, and reconcile vendor statements while resolving any discrepancies with suppliers. You will be expected to generate regular reports on accounts receivable aging, collection forecasts, and credit control performance, providing insights on overdue accounts and potential bad debts. To be successful in this role, you should have a Bachelor's degree in Accounting, Finance, Commerce, or a related field, with relevant certification in Credit Management or Accounts being a plus. You should have a minimum of 2-4 years of progressive experience in credit control or accounts receivable, with a strong understanding of collection processes. Experience working with UK-based companies or clients, exposure to UK accounting practices, and familiarity with various accounting software systems (e.g., Xero, QuickBooks, Sage, Microsoft Dynamics) is highly desirable. Your technical proficiency should include familiarity with basic UK accounting practices and VAT implications, proficiency in Microsoft Excel (e.g., VLOOKUP, Pivot Tables), and experience with relevant accounting software. You should also possess excellent verbal and written communication skills in English, with the ability to negotiate effectively and professionally with customers and vendors. Attention to detail, problem-solving skills, organization, time management, customer service orientation, and integrity are key competencies required for this role. In return, you will have the opportunity to lead and optimize critical international logistics operations, gain exposure to diverse global markets and supply chain challenges, receive a competitive salary package, access professional growth and development opportunities, and work in a dynamic and collaborative environment. This is a full-time position with the opportunity for personal and professional development. If you are interested in this role, please provide details of your current monthly CTC, expected monthly CTC, and availability to join. The work location is in person.,

As the Credit Control Manager, you will play a crucial role in managing the credit approval process for new customers, collaborating closely with the Sales and Accounts Receivable teams. Your responsibilities will include evaluating customer creditworthiness through financial analysis, credit reports, and internal scoring tools. You will oversee daily credit control operations, such as debt collection, account reviews, and risk monitoring. Monitoring aged debt reports, identifying high-risk accounts, and handling disputed invoices will be part of your daily tasks. One of your key duties will be to develop and maintain credit risk reporting, dashboards, and key performance indicators (KPIs) for senior stakeholders. Ensuring adherence to company policies, regulatory standards, and audit requirements will be essential. You will be responsible for maintaining accurate documentation and customer records related to credit decisions and collection actions. Additionally, you will lead initiatives for continuous improvement in credit control processes and systems. To excel in this role, you should hold a degree in Finance, Accounting, Business, or a related field. Possessing a relevant professional qualification will be advantageous. With at least 8 years of experience in credit control, credit risk, or accounts receivable management, you should have a strong background in customer onboarding, credit evaluation, and collection processes. Experience collaborating with sales and finance teams in a commercial setting is crucial. Your skills and competencies will be vital to your success in this role. Strong analytical and decision-making skills are necessary, along with a deep understanding of credit risk principles and compliance requirements. Proficiency in negotiation, dispute resolution, and stakeholder management is essential. Familiarity with credit management systems, ERP platforms, and Excel is required. Effective communication and leadership skills, coupled with a proactive, solution-focused approach, will be key to driving success in this position.,

As an Internal Auditor at our Kayamkulam based NBFC company, your primary responsibility will be to conduct internal audits across branches and departments in order to assess the effectiveness of internal controls and risk management practices. You will be expected to ensure compliance with RBI regulations, statutory requirements, and internal policies and procedures while reviewing and evaluating the adequacy and effectiveness of internal control systems. Your role will involve preparing detailed audit reports that include findings, risks, and actionable recommendations, as well as following up on previous audit observations to ensure timely closure of audit issues. Additionally, you will be required to identify process gaps, inefficiencies, or non-compliance and provide recommendations for improvements. Furthermore, you will play a key role in supporting the management in implementing robust financial and operational controls, monitoring adherence to credit policy, KYC norms, loan disbursement, and collection processes. You may also be called upon to perform surprise audits, branch inspections, and fraud investigations when necessary. Collaboration with statutory auditors and regulatory authorities, as well as staying up-to-date with changes in regulatory requirements, particularly NBFC guidelines issued by RBI, will be essential aspects of this role. Salary for this position ranges from 25K to 30K, with the age requirement being between 25 and 40 years. This position is specifically looking for a male candidate, and only one vacancy is available in Kochi. The job type is Full-time and Permanent. In terms of benefits, Provident Fund is provided, and the schedule involves day shifts with a performance bonus. The ability to commute or relocate to Ernakulam, Kerala is preferred. If you are a detail-oriented individual with strong analytical skills and a sound understanding of internal audit practices, we encourage you to apply for this position and be a valuable part of our team.,

You will be responsible for conducting internal audits across branches and departments to assess the effectiveness of internal controls and risk management practices. It will be your duty to ensure compliance with RBI regulations, statutory requirements, and internal policies and procedures. Your role will involve reviewing and evaluating the adequacy and effectiveness of internal control systems, and preparing detailed audit reports with findings, risks, and actionable recommendations. You will need to follow up on previous audit observations and ensure timely closure of audit issues. Identifying process gaps, inefficiencies, or non-compliance and recommending improvements will be crucial aspects of your job. Additionally, you will support the management in implementing robust financial and operational controls, and monitor adherence to credit policy, KYC norms, loan disbursement, and collection processes. Performing surprise audits, branch inspections, and fraud investigations when required will also be part of your responsibilities. You will need to coordinate with statutory auditors and regulatory authorities as necessary and stay up-to-date with changes in regulatory requirements, especially NBFC guidelines issued by RBI. This is a full-time, permanent position based in Kochi, with a salary range of 25K to 30K. The ideal candidate should be between 25 to 40 years old and male. The company offers benefits such as Provident Fund and a performance bonus. The work schedule is during the day shift. Applicants should be able to reliably commute to Ernakulam, Kerala, or be willing to relocate before starting work.,

Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis Skills and Qualifications needed to be successful in this role: Bachelors degree in business or related field Over two years experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Regular shift timing for APAC Preferred Qualifications: Associates degree or technical or equivalent preferred.