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0.0 - 5.0 years

1 - 4 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

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0.0 - 5.0 years

1 - 4 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

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Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

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0.0 - 5.0 years

1 - 4 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

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0.0 - 5.0 years

1 - 4 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

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0.0 - 5.0 years

1 - 4 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

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0.0 - 5.0 years

3 - 6 Lacs

Noida, Gurugram, Delhi / NCR

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TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE PROCESSES No of Positions: 200 Salary: 24K + Incentives + Both side cabs & Other allowances Experienced candidates salary: Upto 35K + incentives Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Sr HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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India's TOP 1 MNC is hiring for Freshers to Experienced candidates for different Customer support roles. NO OF POSITIONS : 350 INTERNATIONAL & DOMESTIC processes are available FRESHERS and EXPERIENCED candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 36K Inhand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Ranjan - 8586942554( Call & WhatsApp) - Please call twice, if not connected. Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

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3.0 - 5.0 years

2 - 3 Lacs

Hyderabad

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Job Title: Collection Executive Location: Hyderabad Experience: 2 to 3 Years Industry: Chemical / Manufacturing / Related Industries Department: Accounts & Finance Job Responsibilities: Follow up with customers for timely collection of outstanding payments. Reconcile customer accounts and resolve any billing or payment discrepancies. Coordinate with internal sales and finance teams for credit note/debit note issuance. Track and ensure collection of TDS certificates from customers. Ensure proper documentation of all collection activities and maintain updated records. Verify GST implications on invoices and collections. Assist in accounting entries related to collections, TDS, and GST. Prepare regular MIS reports on collection status and aging analysis. Escalate overdue cases and support legal actions if required. Key Requirements: Bachelors degree in Commerce (B.Com) or related field. 2 to 3 years of experience in accounts receivable/collection. Sound knowledge of accounting principles, GST, TDS, and debit/credit notes. Proficiency in MS Excel and accounting/ERP software (e.g., Tally, SAP, etc.). Strong communication and negotiation skills. Detail-oriented and good with numbers. Ability to handle multiple accounts and work under pressure. Preferred Candidate: Based in or willing to relocate to Hyderabad . Experience in the chemical or manufacturing industry is a plus.

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1.0 - 6.0 years

1 - 3 Lacs

Chennai

Work from Office

Hiring Now: Tele-collections Executives at SMFG India Credit! SMFG India Credit, a leading NBFC and part of the globally respected Sumitomo Mitsui Financial Group (SMFG), is looking for experienced Tele-collections Executives to join our dynamic team in Chennai. Job Location: Porur, Chennai Office Hours: 9:30 AM to 6:30 PM What We Offer: Attractive Salary Package Performance-Based Incentives Insurance Benefits (Health + More) Growth Opportunities in a Reputed Financial Institution Eligibility: Prior experience in tele - collections is mandatory Education: Any UG / HSC qualification Key Responsibilities: Connect with customers to recover outstanding dues Negotiate settlements and ensure timely payment follow-ups Ensure regulatory compliance and adherence to company policies Maintain detailed records using CRM tools Meet and exceed recovery targets with professionalism

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0.0 - 2.0 years

1 - 2 Lacs

Pune, Ahmedabad, Mumbai (All Areas)

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Role & responsibilities Collection Officer Field Work Loan Recovery Preferred candidate profile

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2.0 - 11.0 years

5 - 7 Lacs

Hyderabad, Telangana, India

On-site

Responsible for entire EHS in the Unit of Amneal Oncology Private Limited and supported by the other staff. Reporting and co-ordination with Unit Management, operation and maintenance of treatment / control equipment, delegation of day to day duties to the staff of EHS wing, liaison and correspondence with regulatory agencies and timely submission of data, reports, etc. to related Government and Regulatory Agencies, CETP, TSDF, monitoring and analysis including third party assessment, procurement of new equipment / instruments, preparation of documents and data-base, imparting training and identification of external training needs. Prepare and implement EHS specific SOP s as per site condition. Operation of ETP facilities without any major breakdowns. Hazardous Waste segregation, collection and disposal. Bio-Medical Waste Segregation, collection and disposal. To form Emergency Rescue Team (ERT) and provide training on Fire Fighting with Fire Extinguishers regularly as per Factory Act, 1948. To form First Aid Team members and organize External training by external agency as per Factory Act, 1948. Implementation Work Permit system and Responsible for issuance of work permit, checking appropriate PPEs & filling record. Responsible for timely submission of legal submission of legal/regulatory documents viz Environmental Audit Statement (Form-V), Returns for filing Hazardous Waste (Form - IV), Monthly Reports, etc. Responsible for filling logbooks related as per cGMP norms related to EHS. Regular inspection of Plant safety and working conditions. Investigation of Incidents/accidents. Safety instructions to employees for storage, handling & processing of chemicals. Responsible for coordinating with Environment Monitoring Team during their visit. External customer to Telangana State Pollution Control Board (TSPCB) Inspector of Factories Third parties Coordinate internal trainings for new joinee and existing employees including SOP related training. Coordinate with other department coordinators for compliance of cross functional Training. Responsible for training management activities Responsible as department training coordinator (DTC) Activities other than described in the job responsibility are to be done under the instruction of HOD.

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2.0 - 11.0 years

4 - 7 Lacs

Hyderabad, Telangana, India

On-site

Responsible for entire EHS in the Unit of Amneal Oncology Private Limited and supported by the other staff. Reporting and co-ordination with Unit Management, operation and maintenance of treatment / control equipment, delegation of day to day duties to the staff of EHS wing, liaison and correspondence with regulatory agencies and timely submission of data, reports, etc. to related Government and Regulatory Agencies, CETP, TSDF, monitoring and analysis including third party assessment, procurement of new equipment / instruments, preparation of documents and data-base, imparting training and identification of external training needs. Prepare and implement EHS specific SOP s as per site condition. Operation of ETP facilities without any major breakdowns. Hazardous Waste segregation, collection and disposal. Bio-Medical Waste Segregation, collection and disposal. To form Emergency Rescue Team (ERT) and provide training on Fire Fighting with Fire Extinguishers regularly as per Factory Act, 1948. To form First Aid Team members and organize External training by external agency as per Factory Act, 1948. Implementation Work Permit system and Responsible for issuance of work permit, checking appropriate PPEs & filling record. Responsible for timely submission of legal submission of legal/regulatory documents viz Environmental Audit Statement (Form-V), Returns for filing Hazardous Waste (Form - IV), Monthly Reports, etc. Responsible for filling logbooks related as per cGMP norms related to EHS. Regular inspection of Plant safety and working conditions. Investigation of Incidents/accidents. Safety instructions to employees for storage, handling & processing of chemicals. Responsible for coordinating with Environment Monitoring Team during their visit. External customer to Telangana State Pollution Control Board (TSPCB) Inspector of Factories Third parties Coordinate internal trainings for new joinee and existing employees including SOP related training. Coordinate with other department coordinators for compliance of cross functional Training. Responsible for training management activities Responsible as department training coordinator (DTC) Activities other than described in the job responsibility are to be done under the instruction of HOD.

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4.0 - 9.0 years

4 - 7 Lacs

Ahmedabad

Work from Office

Role & responsibilities Role & responsibilities He/she will be responsible for managing a delinquency-free Loan portfolio. The incumbent is required to do this in a cost-optimal manner and ensure that there are no adverse fallouts due to the collections means employed. He is required to build the necessary analytic models to provide feedback to the underwriting He is required to set up sound Collections processes while adhering to the Fair Practices Code. He is required to build up the Collections Infrastructure through recruitment of the right personnel, engagement of external agencies wherever appropriate and setting up of tele calling enters to ensure constant proactive customer reach out to prevent early-stage delinquency and reduce flows to higher buckets. Draft and implement a standard recovery process for the business to cut down NPAs and reduce delinquency across buckets. Preferred candidate profile Candidates must be only from NBFCs or banks with Collections experience in BL and LAP. Candidates must possess knowledge of Legal recovery. Ability to multitask and deliver qualitative outputs consistently at short deadlines Good communication.

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4.0 - 9.0 years

8 - 12 Lacs

Gurugram, Delhi / NCR

Work from Office

Role & responsibilities Dealer Management: Profitability, Claims review and accounting, Collection supervision, Reconciliation, Incentive processing, Warranty, Pre-sale and any other claim processing Month End review: Review of General Ledger, dealer ledgers, Incentive ledgers, Overhead variance analysis and reporting. Provisioning of expenses, review of provisions on monthly basis. Vendor Management: vendor supervision, claim processing and reconciliations. Customer management: Review and reporting , project and private customer outstanding, Collection of statutory forms wherever applicable Education: Bachelors, MBA Experience: Hands of Experience on handling Dealer management, Claims processing, Reconciliation, Month end activities, Customer handling Excellent Spoken and Written Communication Skills Hands on Excel / MS Office Skills Hands of experience in SAP /ERP Excellent Presentation and Analytical skills Kindly share your resume on sv7@svmanagement

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0.0 - 3.0 years

1 - 2 Lacs

Navi Mumbai

Work from Office

Responsibilities: - Contact customers who have defaulted on their loans and negotiate payment arrangements - Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment - Maintain accurate and up-to-date records of all customer interactions and collections activities - Follow up proactively with customers to ensure timely and regular payments - Collaborate with other departments within the organization, such as legal and finance, to resolve escalated collection issues - Adhere to all relevant laws, regulations, and company policies during the collections process - Meet or exceed assigned collection targets on a regular basis Role & responsibilities Preferred candidate profile

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1.0 - 6.0 years

4 - 9 Lacs

Gurugram

Work from Office

Hiring for Customer service profile need under grad/grad wit 1 year exp in international bpo age max 29 fixed shift 6.30 p.m-3.30 a.am Saturday/ Sunday fixed off both side cabs Amit Gandhi 991877518

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2.0 - 5.0 years

2 - 3 Lacs

Tirupathur, Theni, Tiruchengode

Work from Office

This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) •Achieving business numbers with the assigned line of channels (Basis location and market potential). •People Management (Off roll) – Hiring, Retention & Productivity. •Sales Governance through compliance of systems and processes. •Responsible for tracking, managing & controlling PDD requirement compliance •Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. •Understanding of CRM – Salesforce.com. •Effectively engage with Credit, Operations, Risk & within 2W/3W teams. •To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) •Training of self and their team below. •Hiring right candidate. •Smooth onboarding to help settle the employee well in BFL. •Smooth onboarding of New Dealer/Partner with BFL •Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) •Hiring of Off roll staff •Approvals by coordinating with internal stake holders eg. Clearing cases •Lead allocation •Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work •Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. •Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work •Engaging with customer. •Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) •From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications •Qualifications – Graduate / Post Graduate •Good command in excel is essential. •Work Experience – 1 to 5 years of relevant experience in managing team •Result oriented - Go getter attitude is must •Should have collaborative work style to engage with peers & colleagues across the company. •Excellent Team management & Interpersonal Skills. •Excellent command over communication skills. •Highly ambitious & self-motivated

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1.0 - 3.0 years

3 - 3 Lacs

Kadapa, Tirupati, Anantapur

Work from Office

Role & responsibilities Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) •Achieving business numbers with the assigned line of channels (Basis location and market potential). •People Management (Off roll) Hiring, Retention & Productivity. •Sales Governance through compliance of systems and processes. •Responsible for tracking, managing & controlling PDD requirement compliance •Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. •Understanding of CRM Salesforce.com. •Effectively engage with Credit, Operations, Risk & within 2W/3W teams. •To ensure TAT is maintained for case processing. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) •Training of self and their team below. •Hiring right candidate. •Smooth onboarding to help settle the employee well in BFL. •Smooth onboarding of New Dealer/Partner with BFL •Retention of Off-roll staff DECISIONS (Key decisions taken by job holder at his/her end) •Hiring of Off roll staff •Approvals by coordinating with internal stake holders eg. Clearing cases •Lead allocation •Field activity planning and closure INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work •Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. •Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work •Engaging with customer. •Mapping of market competition. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) •From 45 to 70 Cases MOM (depending upon location and market potential) Preferred candidate profile Educational Qualifications •Qualifications Graduate / Post Graduate •Good command in excel is essential. •Work Experience – 1 to 3 years of relevant experience in managing team •Result oriented - Go getter attitude is must •Should have collaborative work style to engage with peers & colleagues across the company. •Excellent Team management & Interpersonal Skills. •Excellent command over communication skills. •Highly ambitious & self-motivated

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5.0 - 10.0 years

9 - 13 Lacs

Kolkata

Work from Office

Roles and Responsibilities Manage auto loan portfolio, including new car loans, used car loans, refinancing, and commercial vehicle loans. Oversee collection management processes to minimize defaults and recoveries through agency management and passenger vehicle (PV) sales. Ensure effective implementation of collections strategies to optimize recovery rates for all types of four-wheeler loans. Develop strong relationships with dealerships to facilitate smooth execution of pre-owned car loans. Monitor key performance indicators (KPIs) such as delinquency ratios, loss rates, and customer satisfaction scores.

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0.0 - 5.0 years

5 - 7 Lacs

Noida

Work from Office

Greetings from People Staffing Solutions We are hiring for British Universal Bank (Captive) Process type - US Collections & UK Customer Service Work Location - Noida Shifts - US Window Eligibility: Must have Superlative Communication Skills. Education - Graduation mandatory Salary - Upto 7LPA Must have minimum 6 Months of experience in International Customer Services. Must be okay with Noida location Both side Cab facility For getting your interview schedule or more details, you can connect share your Cv on WhatsApp on below mentioned number. HR Paras - 7827002178; HR Deeya - 885128393; HR Srijal - 721779112

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6.0 - 11.0 years

7 - 12 Lacs

Mumbai, Lucknow, Surat

Work from Office

Product : HL, LAP, BL, PL, Used car Role & responsibilities : Responsible for upholding the Piramal brand by managing collection targets and assess delinquencies across buckets for the respective cluster. Responsible to oversee the collections by Collection Managers and executives & ensure follow-ups on collection of overdues from customers Drive auto-debit mapping for maximum customers in the collections bucket to improve quality and completion of collections target. Review the existing loan portfolios continuously and assess the potential clusters of concern Analyse and provide periodic updates of all accounts on the loan portfolio in the cluster to the Collections team Ensure the EMI collections are tracked and documented properly with periodic updation of collection status on the database Escalate critical matters for any process or data related deviations and ideate on resolution. Ensure delinquencies across buckets are maintained within the target range Coordinate with litigations team, initiate legal actions against NPA accounts, re possession and sale of property Responsible for empaneling and coordinating with the enforcement agencies, cheque pick up agencies for collections Ensure that the collection agencies and executives adhere to the legal guidelines Provide support during internal & external collection audits Ensure audit and compliance processes are carried out on agencies Ensures that all written correspondence complies with policies in terms of verbiage and frequency of contact Ensure that the team follows all the guidelines and processes set by the organisation Monitor agency performance and take steps to improve productivity and correct aberrations Model and foster behaviours that support the organizations values and culture creating an atmosphere of trust, cooperation, accountability and dedication to organization Set productivity targets & monitor performance of the Collection executives, managers and agencies and correct aberrations Preferred candidate profile : Graduate in any field from an accredited college Desired : Postgraduate from an accredited college 5-10 years of relevant work experience working in collections in a large scale HFC or NBFC 3-5 years of managing agencies Experience of interacting with customers and cross functional teams Should have strong negotiation skills

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1.0 - 6.0 years

2 - 3 Lacs

Gurugram

Work from Office

Job Title: Tele Collection Officer Location: Gurgaon Department: Tele Collection Job Summary: We are looking for a motivated and customer-focused Tele-caller to join our Tele Collection team. The ideal candidate will be responsible for handling outbound calls, addressing collection concerns, Pending EMI's, DPD Calling product/service information, and resolving issues to ensure customer satisfaction and retention. Key Responsibilities: Strong ability to handle all bucket cases. (X DPD to 90+ DPD) Understanding of collection strategies and strong follow-up. Familiarity with tracing tools and ability to connect with non-contactable clients. Make outbound calls to customers to provide information about products/services. Handle inbound customer queries and complaints in a professional and timely manner. Maintain customer records by updating account information. Follow up with customers for feedback, payment reminders, or satisfaction checks ( Hard Collection ). Achieve daily/weekly/monthly call and service targets as set by the manager. Maintain a positive, empathetic, and professional attitude toward customers at all times. Requirements: Graduation mandatory. Proven experience as a tele-caller, customer service representative, or similar role. Excellent verbal communication skills, good listening skills and problem-solving ability. Ability to work under pressure and meet targets. Basic computer knowledge (MS Office, CRM systems, etc.). Preferred Skills: Time management and organizational skills. Team player with a positive attitude. Experience in [NBFC & BFSI ] is an advantage.

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1.0 - 4.0 years

3 - 4 Lacs

Mumbai

Work from Office

We are a premium trading firm dealing in Led Lighting and Electrical Goods. We deal with premium Electrical companies such as OSRAM, Ledvance, Lucevita, Indo Asian, BCH, Apar Cables. We deal in complete range of Electrical Products such as Led Lights/Lamps, Panels, Drivers, Dimming Solutions, MCB, Switchgear, Cables etc. **Key Responsibilities & Job Functions: **Identification of New Business Opportunities for OSRAM Lighting Digital Systems Led Drivers and allied products and such other product lines, which are in the companys portfolio. Focus Products will be Led Drivers, Led Strips and Accessories and Components Converting opportunities into orders. Learning new products dealt in by company and keeping your knowledge upto date. Followup for payments and collection thereof.

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1.0 - 3.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Role & responsibilities Make outbound calls to customers with overdue payments. Explain the due amount, payment terms, and consequences of non-payment. Negotiate repayment plans when required. Maintain accurate records of calls, payments, and follow-ups in the system. Coordinate with the field team regarding the payments and follow-ups. Follow escalation processes for non-cooperative customers. Meet daily, weekly, and monthly recovery targets. Provide regular updates to team leads or supervisors.

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0.0 - 5.0 years

3 - 7 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Greetings From Ishmeet Consultant !! Hiring for International Voice n Chat Process Location :- Noida Salary Upto :- 6lpa Call Simran at 9354858533 for more information. Note :- Hiring for Collection Process aswell .

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