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2.0 - 3.0 years
4 - 20 Lacs
Navi Mumbai, Maharashtra, India
On-site
2-3 years in current role as Quality Lead in a call center (Collection Outbound calls preferred) Good Aptitude skills-reasoning, logical reasoning and problem-solving Technical Competencies: (Job-related) Excellent communication and presentation skills Relevant knowledge of Quality Tools & Quality Framework Experience in managing audits from a risk compliance & control standpoint Must possess exposure to Defect Analysis, Continuous improvement, Root cause analysis, Calibration and Corrective / Preventive action plans Should be well-versed with MS Office (Word, Excel, PowerPoint and Outlook) Should have excellent communication skills (written and spoken) Must have good analytical skills to conduct various analyses and RCA on a weekly/monthly basis. Soft Skills: (Job-related) Be fluent in speech Excellent Team coaching and feedback skills. Multi-tasking ability is required. Job description Manages a team for quality delivery of an entire account To manage quality profile for a customer service process Participates in the design of call monitoring formats and quality standards Defines Quality Framework, CTQs and implementation of Quality Control Plan To conduct audits as per defined guidelines and sampling for transaction monitoring Client management and interaction To create and publish regular audit reports with management and clients (daily, weekly, monthly) To identify gaps and conduct feedback and refresher sessions with agents to improve the Quality of calls To drive process improvement initiatives To drive calibration sessions with internal or external customers Maintain an overview of daily records, MOMs and Action items Organise touch-base meetings with Operations Leadership and discuss on AOIs and major concerns Able to use automated information systems and analyse Provide corrective / improvement solutions to the team periodically to help them improve their accuracy scores Working closely with the Ops team on the process for an excellent team and process performance. Prepare performance evaluations and document contact-handling procedures. Prepare TNAs basis the audit done and coordinate with the training team to ensure the TNA is executed. One-on-one feedback with the team basis their performance Provide domain knowledge & track external & internal escalations Mandatory: Fluency in English Well-versed with quality reporting and statistics (Usage of quality tools and techniques to achieve business metrics) Able to use automated information systems and analyse Should have working knowledge with Computers & to be internet savvy Flexible to work in shifts Key Skills : Bpo Call Quality Call Audit Call Caliberation Rca Preventive Action Plan Tna Aoi
Posted 1 week ago
3.0 - 8.0 years
1 - 3 Lacs
Pune
Work from Office
Role & responsibilities Strong knowledge of blood banking procedures, including blood collection, processing, testing, and storage. Proficiency in operating and maintaining laboratory equipment, such as centrifuges, refrigerators, and blood typing devices. 3. Excellent attention to detail and ability to accurately interpret laboratory test results. Knowledge of laboratory safety protocols and ability to adhere to strict guidelines to prevent accidents or contamination. Proficiency in using computer systems and software for data entry and record keeping. Willingness to stay updated with advancements in blood banking technology, procedures, and regulations. Strong organizational and time management skills to ensure efficient workflow and meet deadlines. Exceptional communication and interpersonal skills to effectively collaborate with team members, donors, and healthcare professionals. Ability to handle stressful situations and work under pressure while maintaining a high level of accuracy. Preferred candidate profile Certification as a Medical Laboratory Technician (MLT) or equivalent is preferred. Previous experience in blood banking or related laboratory work is highly desired. Knowledge of regulatory requirements related to blood banking, such as FDA, AABB, and CLIA, is advantageous. Physical ability to stand, lift, and perform repetitive tasks for extended periods. Flexibility to work rotating shifts, weekends, and holidays as needed. Must possess a valid driver's license for transportation of blood supplies to and from other facilities. Only Male candidate can apply FDA approved is must Perks and benefits As per market standards.
Posted 1 week ago
0.0 - 5.0 years
3 - 20 Lacs
Bhopal, Madhya Pradesh, India
On-site
The Field Collection Executive is responsible for achieving collection targets in a defined territory while ensuring adherence to legal and organizational policies. The role involves direct field visits, relationship management, and close coordination with internal teams to maintain healthy portfolio performance. Key Responsibilities: achieve collection targets within the assigned area by following company policies and sop manage collections based on assigned area, bucket, or portfolio and meet targets for resolution rates, roll rates, and credit costs conduct daily field visits and ensure timely follow-up within defined turnaround time (tat) monitor and control delinquencies by days past due (dpd) and bucket, especially focusing on non-starter accounts proactively escalate probable flow-forward or risky accounts to supervisors ensure customer satisfaction by resolving concerns quickly and effectively build strong relationships with key clients to facilitate timely repayments follow up with complex/defaulting accounts to determine reasons and drive resolution ensure strict compliance with audit norms, regulatory requirements, and internal policies Skills Required: collection, emi collection, field collection, communication skills, excel, territory knowledge, loan recovery, follow-up management Qualifications: graduation is preferred prior experience in loan collections is essential good knowledge of the local area/territory Perks & Benefits: travel allowance performance-based incentives additional allowances
Posted 1 week ago
0.0 - 5.0 years
3 - 20 Lacs
Ahmedabad, Gujarat, India
On-site
The Field Collection Executive is responsible for achieving collection targets in a defined territory while ensuring adherence to legal and organizational policies. The role involves direct field visits, relationship management, and close coordination with internal teams to maintain healthy portfolio performance. Key Responsibilities: achieve collection targets within the assigned area by following company policies and sop manage collections based on assigned area, bucket, or portfolio and meet targets for resolution rates, roll rates, and credit costs conduct daily field visits and ensure timely follow-up within defined turnaround time (tat) monitor and control delinquencies by days past due (dpd) and bucket, especially focusing on non-starter accounts proactively escalate probable flow-forward or risky accounts to supervisors ensure customer satisfaction by resolving concerns quickly and effectively build strong relationships with key clients to facilitate timely repayments follow up with complex/defaulting accounts to determine reasons and drive resolution ensure strict compliance with audit norms, regulatory requirements, and internal policies Skills Required: collection, emi collection, field collection, communication skills, excel, territory knowledge, loan recovery, follow-up management Qualifications: graduation is preferred prior experience in loan collections is essential good knowledge of the local area/territory Perks & Benefits: travel allowance performance-based incentives additional allowances
Posted 1 week ago
1.0 - 4.0 years
1 - 2 Lacs
Chennai
Work from Office
Roles and Responsibilities : Manage accounts receivable, including processing customer orders, invoices, and payments. Conduct credit checks on new customers to ensure timely payment of debts. Identify and resolve billing discrepancies through effective communication with customers. Maintain accurate records of all transactions in the order-to-cash cycle. Job Requirements : 1-4 years of experience in B2B collections or related field (e.g., accounting, finance). Strong understanding of accounts receivable, collections process, and debt collection principles. Proficiency in managing multiple priorities simultaneously while maintaining attention to detail.
Posted 1 week ago
1.0 - 3.0 years
3 - 3 Lacs
Salem, Chennai, Vellore
Work from Office
HIRING ALERT!!!!!!!!! We are seeking a proactive and results-driven LE to manage and recover delinquent assets on behalf of IndusInd Bank. The ideal candidate will be responsible for meeting assigned recovery targets every month, conducting field visits, handling cases against the bank, and ensuring daily customer visits. *Key Responsibilities:* 1. *Field Visits:* Conduct regular field visits to customers locations for asset verification, negotiation, and recovery of dues. 2. *Case Management:* Handle cases against the bank efficiently, ensuring timely resolution and recovery. 3. *Customer interaction:* Ensure daily customer visits to build rapport, negotiate settlements, and recover outstanding dues. 4. *Documentation:* Maintain accurate records and documentation of all interactions, visits, and recovery efforts. 5. *Collaboration:* Work closely with internal teams (e.g., legal, collections) to ensure effective recovery processes. * Requirements:* Minimum qualification required-LLB(Either five years integrated course or three years course) from a reputed university. - Strong communication and negotiation skills. - Ability to work independently and manage time effectively. - Willingness to travel for field visits and customer meetings. - Experience in asset recovery, collections, or a similar field is preferred. - Strong analytical and problem-solving skills. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com
Posted 1 week ago
1.0 - 4.0 years
13 - 17 Lacs
Bengaluru
Work from Office
What youll do To do sell, sell and sell some more to get the $$$ in . But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners across the international market(EMEA predominantly) , understanding their problems & helping them understand how our product improves their lives. Youll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings. Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team. Building the backbone for our sales process to scale for the next stage of growth. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 4+ years of experience doing enterprise sales at a SaaS startup with at least 1 year of experience in international B2B sales . You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people.
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai
Work from Office
Inviting applications for the role of B2B Collection! The candidate must be well versed with Overall Order to cash Domaini.e., O2C / B2B collection Must hv B2B Collections Exp Us Shift HYD & Chennai Location CTC UPTO 6.00 lpa Call Neha - 8459669951
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
kerala
On-site
You will be responsible for field sales activities as a Collection and Recovery Executive, specifically focusing on IGL loan leads collection, leads to sales conversion, and after sales collection. Your role will involve working full-time on a permanent basis, catering to fresher candidates as well. As part of the benefits package, you can enjoy a flexible schedule, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, and Provident Fund. The minimum education requirement for this position is Higher Secondary (12th Pass), and proficiency in Malayalam is essential. A valid Driving Licence is mandatory for this role, as you will be required to travel extensively, with a willingness to travel up to 75%. Your work location will be in person, allowing you to engage directly with clients and customers to ensure successful collection and conversion processes.,
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
kerala
On-site
You are invited to join our team at IIFL SAMASTA FINANCE LIMITED for the position of Collection & Recovery Executives. In this role, having a Two Wheeler and Driving License is mandatory. The ideal candidate should have a minimum qualification of +2 and above. For freshers, the age limit is up to 28 years, and for MFI experienced individuals, it is up to 31 years. As a Collection & Recovery Executive, you will be offered an attractive salary along with Unlimited Incentives, PF, ESIC, Gratuity, and Insurance benefits. Please note that this position is open only for male candidates. Job Type: Full-time Salary: INR 17,000.00 - 21,000.00 per month Job Types: Full-time, Permanent, Fresher Benefits: - Flexible schedule - Health insurance - Internet reimbursement - Leave encashment - Life insurance - Paid sick time - Provident Fund Education: Higher Secondary(12th Pass) (Required) License/Certification: Driving Licence (Required) Location: Piravam, Kerala (Required) Willingness to travel: 75% (Required) Work Location: On the road If you meet the requirements mentioned above and are interested in this opportunity, please contact us at 7594874304.,
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
TOP MNC, located at GURGAON is hiring for INTERNATIONAL VOICE & CHAT PROCESSES. Salary Range: 15K to 23K inhand for Freshers 20K to 35K in hand for experienced candidates -------------------------------------------------------------------------------------- Education Qualification: Grad & Undergraduates Freshers can apply For experienced category, candidates must have proper documents. Evening & Night Shifts with both side cabs are available looking for candidates with good language proficiency. Hiring only for International Voice & Chat processes. CONTACT IMMEDIATELY --------------------------- Sr Hr Consultant: Runjun -- 9897083050 ( Call & Must WhatsApp the CV/ Basic details) Email: runjun18@gmail.com NO CHARGES
Posted 1 week ago
7.0 - 12.0 years
10 - 13 Lacs
Bengaluru
Work from Office
Responsibilities: Revenue Assurance & Billing Integrity: Monitor the full revenue lifecycle from service delivery to billing and payment, identifying risks or discrepancies. Analyse system data flows between service provisioning, billing, and finance platforms to detect potential revenue leakage. Ensure completeness, accuracy, and timeliness of billing. Conduct regular reconciliations between service usage data and billed revenue. Review and reconcile transactions monthly, payment entry & TDS accounting. Collections & Receivables Management: Monitor accounts receivable aging reports and prioritize collection efforts based on risk and exposure. Develop and execute proactive collection strategies to reduce Days Sales Outstanding (DSO). Engage with clients/customers to resolve payment delays, disputes, or discrepancies. Partner with Sales and Customer Service teams to address payment & renewal PO issues while preserving client relationships. Escalate severely overdue accounts and collaborate with legal or external agencies as needed. Implement collection strategies to reduce delays and improve cash flow Process & Control Improvements: Design and implement revenue assurance and collections controls across systems and processes. Identify and correct root causes of billing delays or payment issues. Support automation initiatives to streamline invoicing, reconciliation, and follow-up. Reporting & Analysis: Provide timely and accurate reporting on collections target, outstanding status, DSO, and revenue leakage trends. Analyze cash flow patterns for allocated accounts and recommend improvements in receivables forecasting and cash recovery. Maintain dashboards and KPIs to measure and improve payment collections.
Posted 1 week ago
0.0 - 4.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Customer Support, Collections, Admission Counsellor, Technical Support, Chat Process Good communication skill required Salary upto 5 LPA Contact Abhishek 9211266657 call or whatsapp your resume
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
Bhagalpur, Sasaram, Siwan
Work from Office
-Planning and Implementing Sales strategies -Researching and pursuing new business opportunities -Set up meeting to discuss insurance products with potential clients -Doing cold calling -Closing business deals. Required Candidate profile -Graduation or Above -Age 21 to 37 Years -Minimum 12 Months experience in sales -Fresher's Can't Apply -Bike
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, Delhi / NCR, Greater Noida
Work from Office
Hiring for Market Research Analyst - KPO Voice Process,Primary Resaerch ,Outound voice international process average candidate dont call or text,Excellent Communication only sat sun off,caB ,free meals Fresher can apply 9355770705 Whasapp me
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
Contai, Asansol, Tamluk
Work from Office
-Planning and Implementing Sales strategies -Researching and pursuing new business opportunities -Set up meeting to discuss insurance products with potential clients -Doing cold calling -Closing business deals. Required Candidate profile -Graduation or Above -Age 21 to 37 Years -Minimum 12 Months experience in sales -Fresher's Can't Apply -Bike
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
Guwahati, Tinsukia, Duliajan
Work from Office
-Planning and Implementing Sales strategies -Researching and pursuing new business opportunities -Set up meeting to discuss insurance products with potential clients -Doing cold calling -Closing business deals. Required Candidate profile -Graduation or Above -Age 21 to 37 Years -Minimum 12 Months experience in sales -Fresher's Can't Apply -Bike
Posted 1 week ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Projects leading customers post booking possession Meeting Customers requirement in accordance with the SLA's Collaboration with internal / External partners World class solutions to maximize customer satisfaction Coordination with the projects
Posted 1 week ago
10.0 - 20.0 years
15 - 30 Lacs
Chennai
Work from Office
Role & responsibilities This role involves full ownership of trade receivables and driving timely collections to minimize outstanding dues. It includes setting and monitoring credit terms, assessing customer creditworthiness, and approving credit notes or recommending legal action for defaulters. The position requires coordination with sales, branches, and operations to resolve disputes and ensure billing accuracy. A key focus is on reducing Days Sales Outstanding (DSO) and optimizing working capital. The role also demands robust MIS reporting, compliance with regulatory norms, and maintaining audit-ready documentation. Should have managed large credit volumes in a multi customer base. Should be handling India market currently. Preferred candidate profile Minimum 10 years of experience, with at least 5 years in a senior credit control role within the logistics or freight forwarding industry. Industry: Logistics / CHA / Freight Forwarding / Transportation / Supply Chain / Warehousing
Posted 1 week ago
0.0 years
0 - 3 Lacs
Vadodara, Gujarat, India
On-site
80% lead support given by company agent / fresher / distributor / Freelancer / any sales exp/ holder can apply Urgent opening for life Insurance Company Salary bracket - 2.4 Lpa - 3.5 Lpa + inc. females require total opening - 20 location - Ahmedabad / Surat / Vadodara Profile - Generate business from given lead support 80% lead support givne by company office time - 9.30-6 pm 6 days working sales and marketing profile working and not working both can apply Require- any sales exp. holder 12 th pass / grad. fresher can apply age- 40 days max. share your cv at 9871885026 /88511 22048 for conducting your interview
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Faridabad, Delhi / NCR
Work from Office
TOP MNC at GURGAON is hiring EXPERIENCED Candidates for INTERNATIONAL VOICE PROCESSES No of Positions: 76 Salary: 24K to 35K Inhand + Both side cabs & Other allowances Salary: Upto 35K + incentives Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Sr HR Ranjan - 8586942554 ( Call & WhatsApp your basic details/Resume) Email: ranjansahakne3@gmail.com NO CHARGES
Posted 1 week ago
1.0 - 6.0 years
0 - 0 Lacs
bangalore, gurugram
On-site
Hi we are hiring for Education Sales Consultant salary 7L+30k Location Gurugram 6 days working (Day shift) grad/undergrad+ 1 year exp in sales required we are hiring for Education Sales Consultant salary 7L+30k Location Gurugram 6 days working (Day shift) grad/undergrad+ 1 year exp in sales required Amit Gandhi 9910877518 8285888002
Posted 1 week ago
3.0 - 8.0 years
3 - 5 Lacs
Patiala, Sagar, Delhi / NCR
Work from Office
Key Responsibilities: Lead and coach Field Collection Officers to meet daily and monthly recovery targets. Develop tailored strategies for debt recovery. Litigation Managment - liaising with external lawyers,, filing various litigations, representation in court/s, daily monitoring litigations and ensure conducting the cases properly by external lawyers Legal Tool Enforcment- service/execution of summons and warrants in coordination with police/ court officers/lawyer and ensure case closure/recovery. Conduct field visits . Ensure completeness of recordsMIS, communications, legal documents etc,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better. Join us to build an exceptional experience for yourself and contribute to a better working world for all. As a Java Full Stack Senior in the IT Advisory Services team, your role involves being part of the delivery of core Java full stack-based projects for customers globally. Your technical responsibilities include applying object-oriented and functional programming styles to real-world software engineering problems, designing and developing client applications using Core Java and Java8 Full Stack technologies on any Cloud Platform, assessing existing large-scale IT environments for migration to Cloud, App Modernization, API development, and adopting Agile software delivery techniques. We are looking for candidates with a BE/BTech/MTech qualification and mandatory skills including experience in frameworks like Flask/Django/Fast API, multithreading, Kafka, Cloud Experience (AWS/AZURE/GCP/PCF), Docker, Kubernetes, microservices, Postgres/MySQL, GIT, SVN, Design Patterns, NoSQL databases, ORM libraries, and proficiency in Data Structures and Algorithms. Experience in web development technologies for risk management actions, working in risk technology teams in banks/financial institutions, developing/enhancing risk platforms, creating software applications for analytical purposes, and implementing models within pricing and risk systems is required. Skills in Pricing Products or Risk Management are preferred. Good to have experience includes performing statistical analysis for Market Risk metrics, market risk management for interest rate or equity markets, familiarity with fixed income instruments, and knowledge of machine learning and AI concepts. Education-wise, a B.E./B.Tech in Computer Science with 4-8 years of application development experience is desired along with technical certifications in Java and Cloud technologies. EY is dedicated to building a better working world by creating long-term value for clients, people, and society, and fostering trust in the capital markets. With diverse teams in over 150 countries, EY provides assurance and assistance to clients through data and technology, working across assurance, consulting, law, strategy, tax, and transactions to address complex global issues.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
vellore, tamil nadu
On-site
As a Relationship Manager with 3-4 years of experience in Tractor loan Sales, your primary responsibilities will include resolving customer queries efficiently and promoting cross-sales opportunities such as Tractor refinance, Gold Loan, life and general insurance. You should possess strong collection and resolution skills to effectively handle customer accounts and ensure customer satisfaction. Your role will involve building and maintaining relationships with customers to drive sales growth and achieve targets. Good communication and interpersonal skills are essential for this position to effectively interact with customers and promote various financial products.,
Posted 2 weeks ago
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