5 Collection Head Jobs

Regional Collection Head - Fusion Finance Limited Role Summary Collections in financial services NBFC/ NBFC-MFI industries. Good network across state / Region with other NBFCs, Banks and Collection Agencies Well versed with various collection activities e.g. team, process, in-housing & outsourcing of functions, vendors empanelment & management, commercials, and other related activities. Sector understanding of Financial Institutions and Corporates. Good knowledge of interpreting client businesses and finances. Knowledge of Regional credit markets and credit culture. Ability to work in a fast-paced dynamic environment. Good communication and presentation skills. Department: Recovery & Collection Designation: Assistant Vice President Essential Qualification: Bachelor s degree Preferred Qualification: MBA Key Focus areas: Unsecured loan collection/JLG collection, Collection hard bucket, quick settlement, DPD roll-back Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * If you are human, leave this field blank.

The State Collection Manager for Flows Personal Loan is responsible for managing and overseeing the collections operations within a specific state or region. This role ensures the efficient recovery of overdue loans, mitigating the risk of default, and meeting the company's collection goals. Role & responsibilities 1. Team Leadership & Management: Lead, manage, and mentor a team of collection agents to achieve state-level collections targets. Set clear performance expectations and monitor team performance regularly. Conduct training and provide guidance to enhance team members skills and ensure adherence to company policies and best practices. 2. Collections Strategy & Execution: Develop and implement effective collections strategies tailored to the states market conditions and customer profiles. Ensure the recovery of overdue personal loans through efficient call strategies, payment plans, and collection techniques. Monitor and manage collections on past-due loans to minimize defaults and maximize recovery. 3. Compliance & Risk Management: Ensure that all collection activities comply with legal and regulatory requirements, internal policies, and ethical standards. Assess and manage the risks related to collections, making recommendations for process improvements and risk mitigation strategies. 4. Collaboration & Cross-Functional Support: Collaborate with the Risk, Credit, and Legal teams to enhance collections processes, improve customer communication, and address complex cases. Work with other departments (e.g., Sales, Customer Service) to ensure a seamless transition of loan accounts from origination to recovery stages. 5. Budgeting & Cost Management: Monitor and control the state-level collection budget to ensure cost-effective operations. Evaluate and recommend resources, tools, or third-party collection services to improve recovery performance Preferred candidate profile Bachelor's degree in Business, Finance, or a related field (Masters preferred). Minimum of 15+ years of experience in collections, with at least 10 years in a managerial or leadership role. Proven experience in managing collections for personal loans or similar financial products. Strong knowledge of collections strategies, debt recovery processes, and regulatory compliance (e.g., Fair Debt Collection Practices Act). Excellent leadership, communication, and negotiation skills. Analytical mindset with the ability to track performance metrics and implement improvements. Ability to work under pressure and meet deadlines in a fast-paced environment. Perks and benefits Competitive salary based on experience Performance-based Yearly Bonus Interested candidates can hit your resume to yuvaraja.k@smfgindia.com

We are looking for an experienced Cluster Collection Manager to oversee the collections process for the Commercial Vehicle Portfolio in the Alwar, Bikaner, Jaipur & Ajmer Cluster Role & responsibilities Cluster Operations Management: Lead the collections team in the Salem cluster, ensuring timely and efficient collection of dues for commercial vehicle loans. Oversee the day-to-day collection activities, including field collections, tele-calling, and agency management. Ensure adherence to all recovery processes and policies for commercial vehicle finance. Agency and Field Collection Management: Manage and monitor third-party collection agencies and field teams to ensure compliance and target achievement. Perform regular visits to agencies and field agents to review performance, provide guidance, and ensure smooth execution of collections strategies. Optimize the cost and performance of the collection agency network. Target Management & Recovery Strategy: Develop and implement collection strategies to maximize recovery and minimize bad debt. Set and track collection targets for the team, ensuring monthly/quarterly objectives are met. Work closely with the credit and legal teams to ensure proper escalation for delinquent accounts. Customer Relationship Management: Build and maintain relationships with customers to facilitate easy and amicable resolutions for overdue payments. Negotiate settlement terms and recovery plans for delinquent accounts where applicable. Address customer grievances and issues promptly, ensuring customer satisfaction and brand loyalty. Compliance & Reporting: Ensure collections operations are compliant with all relevant regulations and internal policies. Maintain accurate and up-to-date records of all collections activities, providing timely reports to senior management. Conduct root cause analysis of collections performance to continuously improve processes. Preferred candidate profile Educational Qualification: Graduate/Postgraduate in any discipline (preferably in Finance, Business Management, or similar). Experience: Minimum 8 to 12 years of experience in collections/recovery for commercial vehicle loans or similar financial products. Strong experience in managing a team and handling field collections and agency relationships . Experience in commercial vehicle financing or vehicle asset management is highly desirable. Interested candidate can drop your email to hem.kanwar@smfgindia.com

Will be responsible for managing the overall collections process, overseeing field & telecollections teams, managing performance metrics. Develop & execute collection strategies for various aging buckets (Early bucket,30+, 60+, 90+ DPD, NPA accounts)

Role & responsibilities - Candidate will manage collection of Hard bucket - Micro LAP Will manage team of CLM Will manage collection of entire circle Handling 90+ Bucket through team of CFE & Seizing team (Repo Agent). Collect the MIS from CFE and report to RRM. Tracing and Repossession of assets. Meet the branch collection and Recovery targets. Improve PBT by Minimizing RF of Cases, maximizing RB of cases. Improve charges & Shortfall collection month on month basis. Handling Legal initiation from Branch level. Execution warrant and notices. Handling Repossession agency related queries. Handling bill process & payment related queries of vendors. Stable experience on Min 6+ Years in Home Loan/LAP/Micro LAP Collection CTC 10-12 LPA Age - 40 Gradation Should be managing team and entire 1 locations If you are interested can contact & share your updated CV or any reference on this no 8851570515