Collection Executive

1. Timely Collection of Payments

• Ensure on-time collection of freight bills from clients as per agreed credit terms
• Achieve monthly collection targets assigned by management
• Follow up for outstanding invoices through calls, emails, and visits

2. Outstanding & Aging Control

• Monitor daily outstanding reports and customer-wise aging
• Reduce overdue amounts and improve cash flow
• Escalate long-pending cases to seniors with proper documentation

3. Billing & Documentation Coordination

• Coordinate with billing and operations team for:
• Correct invoices
• POD (Proof of Delivery)
• LR / GR copies
• Ensure error-free documentation to avoid payment delays

4. Customer Coordination

• Maintain professional relationships with customers/accounts teams
• Resolve billing disputes or discrepancies in coordination with internal teams
• Communicate payment status clearly with customers

5. MIS & Reporting

• Prepare and submit:
• Daily collection report
• Weekly outstanding report
• Customer-wise payment status
• Update collection details in ERP / LMS / Excel accurately

6. Compliance with Credit Policy

• Adhere to company credit policy and payment terms
• Ensure no unauthorized credit extensions
• Support management in credit limit review of customers

7. Cash / Cheque / Online Payment Handling

• Collect and submit cash/cheques on the same day (if applicable)
• Ensure proper acknowledgment and receipt issuance
• Coordinate for NEFT/RTGS confirmations

8. Dispute & Recovery Support

• Assist in legal or recovery process for chronic defaulters
• Maintain proper follow-up records for recovery cases

9. Audit & Record Maintenance

• Maintain complete records of invoices, receipts, and follow-ups
• Support internal and external audits related to receivables

10. Performance & Process Improvement

• Suggest improvements to reduce payment cycle time
• Maintain ethical conduct and professionalism at all times

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person