Collection Associate

HDB Financial Services

1 - 3 years

2 - 3 Lacs

Tamil nadu

Posted:9 months ago

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Job Description

Roles and Responsibilities

Manage loan collection process from start to finish, ensuring timely recovery of outstanding amounts.
Identify and prioritize high-risk accounts for immediate attention to minimize write-offs.
Develop and maintain relationships with customers to resolve payment issues and negotiate settlements.
Analyze account data to identify trends, opportunities for improvement, and areas for cost reduction.
Collaborate with internal teams (e.g., sales, marketing) to develop strategies for improving collections performance.

Desired Candidate Profile

1-3 years of experience in Loan Collection or related field.
Strong understanding of Collections Process, including laws governing debt collection practices.
Excellent communication skills for effective customer interaction.
Proficiency in using software applications such as [insert specific software].

Skills Required

loan collection collections process collections loan recovery

Work Mode

Work from Office

Job Type

Full Time

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