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0.0 - 1.0 years
1 - 1 Lacs
pune
Work from Office
1. Calling customers for payment follow-ups and collections. 2. Explain payment terms and resolve basic queries related to dues. 3. Achieve daily/weekly/monthly collection targets. 4. Maintaining polite, professional communication. 5. Updating records after each call. 6. Good verbal Communication Skills in Marathi / Hindi 7. Basic computer knowledge (MS- OFFICE)
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
mumbai, nagpur, thane
Work from Office
Job Title: Call Center - Payment Collection Agent Department: Customer Support / Operations Reports To: Call Center Supervisor / Manager Job Type: Full-time Location: Vashi, Navi Mumbai Job Summary: The Payment Collection Agent will be responsible for contacting customers to remind and recover overdue payments while maintaining a professional and customer-centric approach. The role involves handling inbound and outbound calls, resolving payment-related issues, and ensuring timely collection within company policies and compliance standards. Key Responsibilities: Make outbound calls to customers regarding overdue or outstanding payments. Follow up through phone, email, or SMS to ensure timely ...
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
gurugram
Work from Office
Responsibilities Respond to customer queries via phone/email Manage School fee collections, collections strategy Prepare reports, analyze results, generate reports Manage executives
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
mumbai
Work from Office
Contact customers with overdue credit card or loan accounts to negotiate repayment or settlement plans. Ensure timely recovery of outstanding dues through effective communication and follow-ups. Maintain accurate records of all collection activities in the system. Coordinate with internal teams (Risk, Legal, Operations) for escalations and resolutions. Adhere to RBI and company compliance standards during all collection activities. Meet and exceed assigned monthly and quarterly recovery targets . Required Qualifications & Experience: Education: Graduate in Finance, Commerce, or related field (mandatory). Experience: Minimum 1 3 years as a Collection Agent / Recovery Officer in the Banking or...
Posted 1 month ago
0.0 - 6.0 years
2 - 8 Lacs
bengaluru
Work from Office
We are looking for a skilled and motivated Debt Collection Agent to join our team and support our clients in the US market. In this role, you will be the primary point of contact for individuals with overdue accounts. Your main responsibility will be to engage debtors with professionalism and empathy, negotiate repayment solutions, and ensure compliance with federal and state regulations. This position requires strong communication, negotiation, and problem-solving skills, along with the ability to remain calm and persuasive in challenging conversations. Key Responsibilities Contact Debtors: Reach out to individuals via phone regarding overdue accounts. Negotiate Repayment Plans: Work with d...
Posted 2 months ago
1.0 - 5.0 years
50 - 60 Lacs
Bengaluru
Work from Office
Instawork s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and more, we want you to help us continue to scale quickly and make an even greater impact. About the Role: We are looking for a detail-oriented Data Collection Agent . You will be responsible for collecting, organizing, and validating data using a variety of robotics platforms, sensors, and autom...
Posted 4 months ago
0.0 - 1.0 years
1 - 1 Lacs
Pune
Work from Office
1. Calling customers for payment follow-ups and collections. 2. Explain payment terms and resolve basic queries related to dues. 3. Achieve daily/weekly/monthly collection targets. 4. Maintaining polite, professional communication. 5. Updating records after each call. 6. Good verbal Communication Skills in Marathi / Hindi 7. Basic computer knowledge (MS- OFFICE)
Posted 4 months ago
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