3 Collaboration Products Jobs

As a Technical Product Support Specialist at Logitech, you will play a crucial role in supporting the Customer Care operations and development for our B2B group. Your responsibilities will include creating internal and customer-facing technical content, handling special customer care projects, and collaborating with various teams to improve processes for B2B customer care. To excel in this role, you must embody Logitech's core values of authenticity, inclusivity, and collaboration. Your ability to effectively communicate, manage projects, multitask, and work independently with attention to detail will be essential. Moreover, your experience in working with large teams, analyzing customer contact data trends, and creating reports will be highly valued. Key Qualifications: - Strong written communication skills - Demonstrated project management skills - Proven ability to multitask and work independently with attention to detail - Experience working with large teams and different timezones - Ability to analyze customer contact data trends and summarize for diverse audiences Preferred Qualifications: - Minimum 2 years of experience in a customer care organization - Familiarity with highly technical products, preferably video conferencing and collaboration products - Experience supporting enterprise products such as mice & keyboards, webcams, and meeting room hardware and software - Proficiency in video chat/conferencing software and creating customer-facing documentation - Experience working with data and generating reports At Logitech, we promote a culture of collaboration and play, allowing employees to work from home or on-premises based on a hybrid model. Our diverse and inclusive environment values authenticity and celebrates differences. If you believe you have the skills and attitude to succeed in this role, we encourage you to apply, even if you do not meet every single requirement. Our comprehensive benefits packages and flexible working environments are designed to support your overall wellbeing and that of your loved ones. If you require any accommodations during the application process or need assistance with an alternative method for applying, please contact us at +1-510-713-4866. We are committed to providing support and ensuring a smooth application experience for all candidates.,

As a Sales Professional specializing in collaboration technology, you play a pivotal role in driving communication solutions for organizations. Your primary goal is not only to meet sales targets but also to establish trust, address challenges, and foster long-term relationships with clients. Your success lies in making a meaningful impact on clients while continuously enhancing your professional and personal growth. We are eager to witness the unique strengths you bring to the team, as together, we strive to redefine the boundaries of what can be achieved. Your responsibilities include developing and implementing a sales strategy focused on Cisco's collaboration products and services. By identifying and prioritizing target accounts, building relationships with key decision-makers, and engaging with clients to comprehend their business needs, you pave the way for innovative solutions. Your ability to translate technical concepts into tangible business value is crucial for successful client interactions. Moreover, leading significant customer engagements and fostering discussions at CISO level within Cisco's Commercial-Public Sector customers are essential aspects of your role. **Minimum Qualifications:** - Possess 10-15 years of experience in collaboration within an OEM/Service Provider environment, overseeing Sales functions. - Demonstrate a track record of formulating practical strategies for driving collaboration adoption among customers. - Exhibit a deep understanding of Cisco collaboration products and services. - Have prior experience in engaging with Tier-1 and Tier-2 partners as well as system integrators. - Maintain strong connections with decision-makers in the collaboration domain within enterprise settings. **Preferred Qualifications:** - Showcase strong soft skills, emphasizing communication and relationship-building abilities. - Display a collaborative approach to working effectively within a dynamic team environment. - Possess an analytical mindset geared towards identifying business opportunities. - Demonstrate a passion for technology, innovation, and competitive analysis within the collaboration domain. At Cisco, we value diversity and believe in creating an inclusive future where individual skills and perspectives converge to drive our collective purpose. Our commitment to connection is evident in the diverse backgrounds of our employees, each contributing to our culture of growth and development. We foster a culture of continuous learning and support, enabling our employees to explore multiple career paths within the organization. Our focus on community building is reflected in our employee resource organizations, known as Inclusive Communities, which promote belonging, allyship, and social impact. We encourage volunteerism through dedicated paid time off, allowing our employees to support causes they are passionate about. As a global technology leader, we strive to empower our customers to innovate, secure their operations, and meet sustainability objectives, all while working towards a more inclusive future for all. For applicants seeking opportunities in the U.S. and/or Canada, we offer comprehensive benefits, including medical, dental, and vision insurance, a 401(k) plan with matching contributions, disability coverage, life insurance, and various wellbeing programs. Additionally, our incentive structure rewards performance achievement, ensuring that your contributions are recognized and valued. Join us at Cisco, where your next step can be a transformative journey towards realizing your full potential and shaping a future that is inclusive and innovative.,

The role of Sales Director for Collaboration Technology at Cisco is crucial as it involves developing and executing sales strategies to achieve targets for Cisco's collaboration products and services. You will be responsible for identifying and prioritizing target accounts, building relationships with key decision-makers and partners, and engaging with clients to understand their business challenges. Your ability to translate technical concepts into business value for clients and lead customer engagements with CISO-level conversations will be essential in driving success for Cisco's Commercial-Public Sector customers. Minimum Qualifications: - 10-15 years of experience in collaboration within an OEM/Service Provider environment, managing Sales functions. - Proven ability to formulate realistic and executable strategies for collaboration adoption among customers. - Strong understanding of Cisco collaboration products and services. - Experience engaging with Tier-1 and Tier-2 partners and system integrators. - Good connections with collaboration decision-makers in enterprises. Preferred Qualifications: - Strong soft skills, including communication and relationship-building. - Ability to work collaboratively in a dynamic team environment. - Analytical mindset with a focus on identifying business opportunities. - Passion for technology and innovation. - Experience in competitive analysis within the collaboration domain. At Cisco, we believe in the power of connection and celebrate the diverse skills and perspectives that our employees bring together. Our inclusive culture focuses on unlocking potential and encourages learning and development at every stage of your career. By pioneering hybrid work trends, we empower our employees to give their best and be their best. We understand the importance of bringing communities together, and our people are at the heart of that effort. Through our employee resource organizations called Inclusive Communities, one-third of Cisconians collaborate to foster belonging, learn to be informed allies, and make a difference. We also provide dedicated paid time off to volunteer, allowing our employees to give back to causes they are passionate about. Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. By helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals, we ensure that every step we take is towards a more inclusive future for all. Join us at Cisco and take your next step to be you, with us!,