2 Collaboration Mangement Jobs

Job description Collaboration Solution Engineer is an individual who works in close co-ordination with Global engineering team. An Engineer is responsible for managing and maintaining O365 infrastructure and associated operational services. The position requires a candidate with work on Collaboration domain related projects, works as L3 engineer and integrate new/ongoing scripting/automation initiatives. An ideal candidate will ensure that the designed solution and evolutions meet functional and non-functional requirements such as availability, performance, security, and maintainability. You will work in collaboration with the Solution engineering team to ensure that the good quality of the developments as well as the scripts delivery/releases pipeline is as efficient as possible. You will also participate in the technological development of the platform by integrating the latest innovations into the automations that make it up. Additional responsibilities include conducting studies of system usage, making recommendations for improvements to the usability of automated tools, and identifying opportunities for increased adoption of orchestration technologies. Duties and Responsibilities Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Office 365/Exchange related systems. Maintain uptime by pro-active management and monitoring to ensure environment health, and minimize disruptions to mail-flow Ensure awareness of and support adoption of M365 roadmap and new tools and capabilities and potential use within Michelin Ability to translate technical issues into understandable business language for end users. Leads initiatives for researching and deploying new applications Deploy advanced Microsoft 365 Services including Enterprise and Mobility Provide guidance and leadership as a Senior staff member of the team Assist in managing Support Services and related deliverables Excellent decision making and critical-thinking skills Excellent organizational and communication skills are required To meet deadlines with Projects and Assignments To learn and support new technologies and train others Be the code expert and the technical reference of the team and propose new script solutions to meet the business needs. Identify opportunities to innovate, extend and enhance engineering activities everywhere possible. Maintain the scripts and the automation platform in working order or quickly restore it to working order in the event of a failure. Work closely with partners and internal teams to ensure that the platform meets security, SLA and performance requirements. Writing, updating and use of documentation. Debug complex problems and create solid solutions. Sponsor good software development practices - including adherence to Michelin chosen software development methodology (Agile), standard setting. Continuously test the resiliency of scripts and infrastructures under various error conditions. Must be able to work in a team environment with a can-do attitude capable of overcoming difficult challenges. Troubleshooting and ability to analyze technical problems to prevent future occurrence. Skills: 4+ years of design and project implementation experience in Office 365 using enterprise systems management tools. Candidate needs to have strong knowledge across - Microsoft PowerShell, PowerBI, PowerAutomate Microsoft O365 Tenant Administration Portal Exchange Online SharePoint One Drive for Business Teams Yammer 2+ years of advanced experience with Microsoft PowerShell Requires experience in the areas of solution engineering, design, planning, monitoring, and alerting, system security, system upgrades, and enterprise backup and recovery. Requires experience in the areas of solution engineering and design, asset management, change management, capacity planning, monitoring, and alerting, system security, system upgrades, patch management, and enterprise backup and recovery. Well-versed about best ways to technically manage and maintain O365 environments Experience in deploying Office 365 on Win 10 and above across an enterprise Design and deployment of Microsoft cloud technologies, i.e. Azure AD, EMS, RMS, and OMS. Proven track record of automating, deploying, and maintaining enterprise level solution environments on secure 0365 platforms. Good development experience in - MS Power Suite (PowerShell, PowerApps, Power Automate, PowerBI), Gitlab, Jenkins, and application platform deployment automation Assist with Scrum Team estimation of stories and sizing of effort to include the representation of the test automation and engagement with Continuous Integration (CI) required Establish, grow and drive strategic relationships with the internal stakeholders. Map business scenarios to technology solutions, manage technical deployment challenges Enable technical features that drive consumption of the deployed service. Special skills / Certifications / Requirements if any Possession of or working towards Microsoft Office 365 Certifications ITIL V3/V4 Foundation Soft skills Strong Team Player Ability to work in an Agile framework An excellent reputation for support to end-users and leading teams Energetic, highly motivated self-starter and have a positive attitude Detail oriented, able to clearly communicate ideas and work as part of a team Good written and verbal communication skills to co-ordinate tasks with other teams Ability to multi-task and handle multiple priorities Strong interpersonal skills Strong attention to details Ability to quickly adapt to changes Enthusiastic, cooperative, and positive behavior Creative, thinking outside of the box, eager to learn and truly committed to the success of the company KEY EXPECTED ACHIEVEMENTS The road map of the expertise domain is created and communicated to stakeholders . The standards and Framework are : o Built o Deployed o Supported Checking actions and capitalization of good practices are realized. Build and monitor the Obsolescence treatment plan of the expertise domain . Provide necessary assistance to project or support teams

Job description Collaboration Manager Availability Work Schedule : Flexibility to operate 3-4 days from the office. Global Collaboration : Work with teams across countries and time zones MISSION : The Collaboration Manager is responsible for managing and evolving Microsoft 365 operations across the Zone, covering all sites. The role emphasizes delivering a seamless user experience through M365 tools, implementing service changes, and driving adoption of new collaboration tools and processes. The leader will also provide advanced support for Microsoft Power Platform, manage budgets for collaboration services, and foster user engagement through building communities and animating champions within the organization. Experience: Technical Skills Required: Proven expertise in M365 and Power Platform, as well as IT service delivery and change management. Microsoft 365 Tools: Advanced knowledge of Microsoft 365 suite, including Teams, SharePoint, OneDrive, Outlook, and Exchange. Proven ability to manage and optimize M365 services for large-scale operations. Microsoft Power Platform: Proficiency in Power BI, Power Automate, and Power Apps for advanced support, automation, and app development. Experience in coaching users and building custom solutions using the Power Platform. Change and Adoption Management: Expertise in leading adoption initiatives and driving user engagement with new tools and processes. Strong communication and facilitation skills to animate champions and build user communities. Service and Budget Management: Experience managing budgets for IT services and projects. Familiarity with ITIL processes, including incident, change, and problem management. Good exposure to ServiceNow tool KEY EXPECTED ACHIEVEMENTS: Microsoft 365 Operations Management: Oversee Microsoft 365 service delivery across all Zone sites, ensuring optimal service performance and user satisfaction. Manage day-to-day M365 operations, including monitoring and resolving issues related to Teams, SharePoint, OneDrive, Outlook, and Exchange. Implement and manage product and service changes for M365 tools to enhance user experience and support business requirements. Microsoft Power Platform Support: Provide advanced support for Microsoft Power Platform, including Power BI, Power Automate, and Power Apps . Coach and train key users to utilize the Power Platform effectively for automating workflows and creating custom applications. Identify opportunities to leverage Power Platform tools to streamline processes and improve efficiency. Change and Adoption Management: Lead M365 service change and adoption projects to ensure smooth implementation and acceptance among end users. Act as the Adoption Leader for the Zone, driving initiatives to promote the use of new collaboration tools and processes. Build and animate user communities, including IT delivery leaders and champions, to encourage collaboration and engagement. Represent the Zone in global adoption teams, advocating for local needs and aligning with group strategies. Budget and Vendor Management: Manage the budget for collaboration services, ensuring cost efficiency and alignment with organizational goals. Collaborate with vendors to ensure high-quality service delivery and negotiate contracts as needed. Stakeholder Collaboration: Collaborate with country IT teams, business leaders, and global service lines to align collaboration services with organizational objectives. Facilitate communication and alignment between local and global teams, ensuring consistent service delivery. Foster cross-functional collaboration across diverse time zones and cultural contexts. Innovation and Continuous Improvement: Stay updated on the latest advancements in Microsoft 365 tools and Power Platform to drive innovation and deliver cutting-edge solutions. Continuously explore opportunities to enhance collaboration tools and user experience. Monitor feedback and service performance to identify areas for improvement and implement best practices.