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Service Designer Infosys Limited

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Service Designer, your role is pivotal in transforming the delivery of value to customers by orchestrating seamless end-to-end service experiences across digital products. You will utilize user research, journey mapping, and systems thinking to ensure that services work effectively at every touchpoint online and beyond. Key Responsibilities: - Develop a Service Design Strategy by leading the design of service blueprints and digital customer journeys that align with business outcomes. - Identify pain points and opportunities in the customer experience through research, translating complex requirements into actionable service design strategies. - Collaborate with product, UX, and engineer...

Posted 1 month ago

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