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Cross Technology Service Delivery Field Support Engineer (L1) NTT DATA

1.0 - 5.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, your role involves providing professional first-line remote and/or onsite technical support and field engineering service to clients. Your primary responsibility is to proactively identify and resolve technical incidents and problems, ensuring that all requests, process events, and resolution incidents meet Service Level Agreement (SLA) conditions. - Ensure that the assigned infrastructure at the client site is configured, installed, tested, and operational. - Install and configure any software according to client requirements. - Proactively identify problems and errors, logging incidents with necessary detail. -...

Posted 3 weeks ago

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