3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will be a valuable member of a Large Global Organization, where your primary focus will be on IT Service Management processes. You will need to possess expertise in ITIL Process, specifically in Change/Problem/Incident Management. Proficiency in tools like SNOW and CMDB is essential, along with advanced analytical skills. Your responsibilities will include gaining a thorough understanding of various IT processes such as incident management, problem management, and change management. You will be required to maintain accurate documentation of IT processes, procedures, and configurations. Additionally, creating and updating knowledge base articles to aid in issue resolution will be part of your routine tasks. Collaboration with cross-functional teams and other departments will be crucial to ensure seamless communication and coordination in delivering IT services. Close cooperation with fellow IT professionals will be necessary to address and resolve issues promptly. Adherence to ITIL principles and practices is a must to align IT services with business requirements. You will actively participate in continuous improvement initiatives to enhance IT service delivery and efficiency. Proposing and implementing process improvements based on feedback and analysis will be an integral part of your role. Participation in training programs to enhance technical skills and staying updated on industry trends and technologies will be essential. Adaptability to new technologies and tools as per the organization's evolving IT landscape is expected. You must work collaboratively with team members to achieve common goals and objectives related to IT service delivery. Your major accountabilities will revolve around the mentioned job purpose and accountabilities. As a professional, you are expected to be an Engineering/Arts and Science Graduate with excellent communication skills. Logical thinking, fast learning abilities, and adaptive skills are crucial for this role. The key skills required for this position include a strong understanding of ITSM processes, excellent problem-solving and troubleshooting skills, effective communication and collaboration abilities, the ability to work in a fast-paced environment, strong documentation and reporting skills, knowledge of the ITIL framework and best practices, and adaptability to new technologies and tools. Your educational background should include a Bachelor's Degree in a related field.,

Posted 1 month ago

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Solution architect Consyst

5.0 - 9.0 years

0 Lacs

kerala

On-site

As a Solution Architect at our Aluva location, you will be responsible for developing optimum solutions based on customer RFQ/tender documents. Your primary tasks will include generating BOQ and cost estimates, designing system architecture using different architecture development software, and conducting assessments to analyze customer requirements comprehensively. You will also be involved in determining the scope of RFQ/Tender, attending prebid meetings, and coordinating with Suppliers/OEM/Subcontractors for price quotes. To be successful in this role, you should possess a Bachelor of Engineering in Electrical & Electronics Engineering or related field, along with at least 5 years of experience in estimation/engineering for Industrial Control & Automation Systems. Your expertise should include designing projects based on PLC, RTU, SCADA & HMI Systems, knowledge of industrial communication protocols and networks, and strong analytical and problem-solving skills. Additionally, your excellent communication and collaboration abilities in a cross-functional environment will be crucial for this position. If you have knowledge of PLC/SCADA programming, it will be considered an added advantage. Join our team and support the sales team by providing timely estimations and technical data to customers. Apply now and be part of our dynamic work environment.,

Posted 1 month ago

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