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Associate Operations Manager_ Training (Medical Coding) R1 RCM

10.0 - 13.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Criteria or Skills: Minimum 6+ years in medical coding, currently in a team handling (assistant/associate/deputy manager role) role Possess a mandatory coding certification (CPC/CIC/COC/CCS/AHIMA certified) Advanced expertise in coding denials/Denial management Prior team handling (preferably training team) experience is must Excellent communication and client handling skills Working knowledge in office products especially advanced excel. Job Description: Manage effective training delivery as per the operational requirements Work in new project transitions along with operations to design the onboarding and training workflows as required. Publishing Quality trends analysis & ensuring the delivery of timely webinars based on the mitigation plans designed to improve quality for Inpatient/outpatient work groups Possess Multi-dimensional/ Multi- specialty coding awareness to ensure effective dealing with varied customer requirements Work closely with operations and quality teams to build uniform coding workflows across specialties Drive process improvement initiatives by self and through team to implement quality and cost-effective training strategies to the business Work with onshore training counterparts to ensure the proper training practices are being followed across the board and drive the uniformity between onshore and global teams Handle client escalations in related to knowledge gaps and design remedial education plans to derive effective outcomes Strategize for effective training team building to handle all the aspects of coding business across specialties. Create a strong knowledge bench and provide the ease of use for operations during their project alignments Participating in client call, meetings & KT sessions

Posted 2 weeks ago

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