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2.0 - 6.0 years
0 Lacs
ahmedabad, all india
On-site
As a Customer Service Executive, your role involves verifying customer details and confirming online orders via call/SMS/email. You will be responsible for ensuring that Cash on Delivery (COD) orders are genuine to minimize return-to-origin (RTO) cases. Additionally, you will address customer queries regarding order status and delivery timelines. It is also part of your responsibility to contact customers whose orders have experienced failed delivery attempts and assist them accordingly. Your key responsibilities include: - Verifying customer details and confirming online orders - Ensuring authenticity of COD orders to reduce RTO cases - Addressing customer queries related to order status an...
Posted 1 month ago
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