5.0 - 10.0 years

4 - 9 Lacs

hyderabad

Work from Office

Role & responsibilities Respond to benefits-related queries from clients and employees via phone, chat, email, or ticketing systems Resolve complex benefits issues, escalating as needed Process and audit mid- to high-complexity benefits events Manage COBRA compliance, LOA, FSA/HSA claims, 401(k) support, and reporting Mentor teammates in best practices and procedures Maintain data accuracy and compliance with regulatory standards Collaborate with third-party vendors and internal teams Preferred candidate profile Bachelors/Masters in HR, Business Admin or related (or equivalent HR ops experience) PeopleSoft or HRIS experience a strong plus Microsoft Office Suite proficiency Strong communicati...

Posted Date not available

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Benefits Analyst Xpheno

2.0 - 7.0 years

3 - 8 Lacs

hyderabad

Work from Office

Role & Responsibilities Handle inquiries from clients and worksite employees (WSEs) via phone, chat, email, or case management systems. Research and resolve mid- to high-complexity benefits issues ; escalate when necessary. Process PeopleSoft (or similar HRIS) benefits events accurately and within deadlines. Manage COBRA administration , FSA/HSA claims processing , and 401(k) plan support . Oversee Leave of Absence (LOA) management from start to completion. Coordinate with internal teams and third-party vendors to ensure seamless benefits administration. Audit and verify peer work to maintain accuracy and compliance. Conduct outbound calls for follow-ups, benefits renewal support, or case re...

Posted Date not available

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