At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- Cyber Security Strategy, Risk, Compliance and Resilience – Technology Consulting – Senior As part of our EY Strategy, Risk, Compliance and Resilience (SRCR) Technology Consulting team, you would work on various SRCR projects for our customers across the globe. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. The opportunity We’re looking for Senior Security Consultant with expertise in cyber / information security, risk and controls concepts. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Engage in Cyber Strategy & Governance, Cyber Risk & Compliance, Cyber Resilience, Cyber Transformation and Co-Sourcing, Application & Network Security engagements Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress. Execute the engagement requirements, along with review of work by junior team members. Help prepare reports and schedules that will be delivered to clients and other parties. Develop and maintain productive working relationships with client personnel. Build strong internal relationships within EY Consulting Services and with other services across the organization Contribute to people related initiatives including recruiting and retaining Cyber Transformation professionals Maintain an educational program to continually develop personal skills of staff Understand and follow workplace policies and procedures Building a quality culture at GDS Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Manage the performance management for the direct reportees, as per the organization policies. Foster teamwork and lead by example; training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience of more than 5 years with key components of cybersecurity including (but not limited to): Vendor/3rd Party Risk Management & Assessment Cyber Strategy & Governance, Cyber Transformation, Cyber Dashboarding Regulations/standards such as ISO 27001, PCI DSS, HIPAA, HITRUST, GDPR, CCPA, FISMA/FEDRAMP, COBIT, OWASP Top 10, NIST 800-53 Business Continuity & Disaster Recovery Must have experience in working in client facing roles, interacting with the third parties, assessing different kinds of environments (IT and non-IT) and ability to apply cyber security concepts in all these sectors. Experienced in creation and review of security policy/procedures, and in performing risk assessments. Good to have experience in assessing ITGC requirements across various industries including both Cybersecurity and resilience requirements. Should have a good understanding of VAPT process, common application security vulnerabilities, exploitation techniques and remediation measures. Basic understanding of Network Security and network architecture diagram reviews, access and perimeter control, vulnerability management and intrusion detection, firewall rule-based reviews. Good understanding of logging and monitoring tools (SIEM). Knowledge in any one of the SIEM tools is a plus. To qualify for the role, you must have: BE - B. Tech / MCA / M. Tech/ MBA with background in computer science and programming. More than 5 Years of relevant experience. Strong Excel and PowerPoint skills. Should be proficient in leading medium to large engagements and coach junior staff. Ideally, you’ll also have CISSP, CISA, CISM, CEH, ISO 27001 Lead Auditor and Lead Implementer. Project management skills. What We Look For A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Summary As an Incident Response Engineer, you will work directly with our security teams and partners across IT and the Application teams to contain and remediate security incidents, as well as designing solutions to improve the overall security architecture for the enterprise. Success in this role will be determined by your deep analytical expertise, including deep packet analysis, malware analysis, de-obfuscation skills, insights into endpoint analytics, and detailed log analysis. You will be called upon to flex your offensive security skills to drive rapid containment and remediation of security incidents, as well as your interpersonal skills to coordinate response with your teammates. Broad experience with security analytics including host logs, endpoint investigations, and network analysis are critical skills for this role. Primary Responsibilities Collect and analyze key data and telemetry during a security incident. Coordinate containment and remediation activity with cross-functional teams Complete all required incident documentation and reporting within established time frames. Drive improvements from incident lessons learned. Develop playbook\SOP to improve Incident Response processes to align with industry guidelines and standards. Develop and implement security monitoring use cases driven by threat intelligence. Conduct periodic threat hunting exercises to actively discover suspicious activity across the enterprise. participate in periodic exercises to test the effectiveness of IR\SOC process and controls. Required Knowledge/Skills/Abilities Bachelor's degree and 2 to 4 years of experience in Incident Response (CSIRT) and SOC. Additional relevant experience and professional certifications will be considered in lieu of a degree. Understanding of host-based and network security logging. Experience in usage of enterprise security solutions. Understanding related to security encompassing end point technologies, applications, application hosting, physical and virtual data center hosting. Experience with security practices such as security incident response and risk management. Excellent verbal and written communication skills with a wide range of audiences including technologists, executives, business stakeholders and IT team members. Must be a critical thinker with strong problem-solving skills. Knowledge of information security management frameworks, such as ISO 27001, ITIL, COBIT or NIST. High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity. Proven ability in security process and organizational design; Current understanding of Industry trends and emerging threats; and knowledge of incident response methodologies and technologies. Preferred Knowledge/Skills/Abilities Degree in applicable field Professional information security certification, such as CEH, CHFI etc. Knowledge of common security frameworks and regulations including FFIEC, NYDFS and NIST Cybersecurity Framework In-depth and hands-on experience with Security Analytics and Incident Response Knowledge in Scripting languages (e.g. BASH, Python, etc) Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through three business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster, and pursue those opportunities more rapidly. Enterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. The opportunity The role of the IT Risk Analyst is to enable the conduct of business, through proactive identification, assessment, and mitigation, of IT risks facing EY personnel, facilities, and operations around the globe. This individual partners with the Information Security IT Risk Leader and other key EY Technology stakeholders to manage IT risks and compliance requirements to enable critical service delivery & operational processes. Your key responsibilities The IT Risk Management function creates and maintains EY Technologies’ risk management framework, processes, tooling, and strategy. Our primary objectives are to enable EY Technology to build a risk-aware culture, reduce IT risk, defend against internal and external threats, and protect client and EY data. As a Senior Associate in the IT Risk Management team, you will participate in the management of IT risks & compliance requirements across EY Technology including the management/remediation of information and technology risks, compliance tracking and enforcement of key IT controls. You will partner closely with the Information Security IT Risk Leader and broader Global IT Risk Management team to execute on the vision, strategy, goals, and objectives for IT Risk Management. The primary objectives for this role are to enable compliance & processes integration around IT Risk Management requirements also contributing to build a risk-aware culture, reduce IT risk, defend against internal and external threats, and protect client and EY data. You will aid the organization in understanding the importance of making risk-aware business decisions by supporting risk, compliance and security knowledge and championing the need for risk interventions and plans. You will also be critical to strengthening our risk and compliance position and continuous improvements to support business objectives and strategies. Under direct supervision of the Information Security IT Risk Leader, the IT Risk Analyst is responsible for: Building and maintaining an understanding of the EY Technology organization and key players within it to facilitate quick and accurate communications to appropriate teams. Subject matter expertise in IT risk assessment & compliance methodologies. Evangelizing a risk-aware culture and executing on IT Risk Management defined education and awareness plans. Improving data quality across the relevant data repositories. Assisting with compliance and risk mitigation process improvement. Understanding of eGRC system and associated reporting. Understanding of risk management practices, including audits, assessments, controls, and risk registers. Skills and attributes for success We’re on the hunt for someone with a keen analytical mind, a deep curiosity in how processes and technologies work, and the confidence to suggest how we can make things better. Patience and understanding how to build consensus are key elements for success, as is the grit to perform work that’s been overlooked in the past. To qualify for the role you must have Risk management experience AND compliance experience. An operational understanding of ISO 27002, ISO 27001, ISO 31000. An operational understanding of Data Privacy regulations requirements Familiarity with local and regional regulatory requirements and how they impact IT policies Experience with RSA Archer or other GRC systems. Clear communication skills. Solid ability to guide or develop actionable roadmaps and to implement in an efficient way to drive all risk management directives. An ability to utilize core risk and controls skills in a broad range of projects both in a traditional internal audit and in advisory projects aimed at assisting in the implementation of controls / improvements. Experience in developing and executing reporting strategies Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change Demonstrated ability to multitask and prioritize in a fast-paced environment Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change Outstanding interpersonal, communication, organizational, and decision-making skills Strong judgment and analytical ability Ability to communicate and gain support for initiatives Strong English language skills; excellent writing, presentation, interpersonal, and communication skills are required Ability to understand and integrate cultural differences and motives and to lead cross cultural teams. An ability to utilize core risk and controls skills in a broad range of projects both in a traditional internal audit and in advisory projects aimed at assisting in the implementation of controls / improvements. Professional; quickly establishes personal credibility and demonstrates expertise. 2 or more years of experience in the Information Technology, Information Security and/or IT Risk Management field(s). An advanced degree in Computer Science, Information Security or a related discipline, or equivalent work experience. One or more of the following or equivalent certifications preferred: Certified Risk and Information Systems Control (CRISC), Certified Information Systems Security Processional (CISSP), Certified Information Security Manager (CISM), Certified Information System Auditor (CISA), Certified Internal Auditor (CIA), Global Information Assurance Certification (GIAC) in related area, CIPP, CIPT Ideally, you’ll also have Experience in IT Risk Management and/or Information Security disciplines Experience in communicating to all levels of management, clients and vendors A working knowledge of policy frameworks such as ISO, COBIT and unified compliance framework Ability to appropriately balance internal functional needs with business impact and benefit Skilled in executive level presentations and briefings Solid knowledge and working experience in governance, risk and compliance as applies to technology Proactively maintains a comprehensive knowledge of the core business and financial drivers of EY’s service lines as well as the operating environment within IT. Works with peers and others in service specific IT groups to support the proper recognition of risk issues or to proactively position risk mitigation and other service improvement opportunities or to engage with others in the area of continuous improvement. Good appreciation of the business benefits of internal control and good risk management and not just for compliance purposes (i.e., not limited to SOX, PCI or other regulatory mainstay drivers). What we look for What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Sikich is seeking an IT Audit Associate with 0-2 years of experience to join our team. Experience in IT audits, network audits, or related areas is preferable. The IT Audit Associate position plays a important role in supporting the GRC services and on-demand IT audit project support for our clients in the US. About the firm Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients’ businesses. Job Responsibilities Execution of IT audit engagements Conduct IT risk assessment by understanding business objectives, internal controls, enabling technology, and IT infrastructure. Perform audit work over various technologies utilized by the company and various IT functions. Assess both the design and operating effectiveness of IT enabled internal controls. Prioritize and assist in scheduling audit tests to be performed and interact with auditees to obtain the necessary information. Contribute to identification of department operational efficiencies and changes in auditing operations. Evaluate controls designed to prevent or detect fraud, including management override of controls. Assist the US teams in special projects, investigations, or ad hoc assignments as directed by management. Requirements for Successful Candidate Bachelors in Computer Science OR Information Technology Engineering with practical knowledge of IT Controls. Preferably - Certified Information Systems Auditor (CISA) or Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP); In depth understanding of IT audits. Prior experience is preferred. Understanding of IT controls documentation, IT and cybersecurity control frameworks including CIS 18, NIST, COBIT, ISO 27001. Familiarity with IT controls for system and software applications and related controls including Active Directory, ERP roles and profiles. Familiarity with Service Organization Controls (SOC1 and SOC2) Knowledge regarding network infrastructure and Cloud. Excellent written and verbal communication skills to effectively communicate findings and recommendations. Self-motivated, positive, proactive, and capable of working independently as well as collaboratively in a team environment. Uphold high ethical standards and maintain confidentiality of sensitive information. Benefits of being a part of the team Family Health Insurance including parents Life & Accident Insurance Maternity/paternity leave Performance-based incentives Referral Bonus program Exam Fee Reimbursement Policy Indian festival holidays 5 days working week Meals facility Doctor's consultation Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Technical Architect is a seasoned subject matter expert, responsible for designing robust security architectures for our systems, applications, and infrastructure. collaborate with cross-functional teams to ensure that technF2:F6ology solutions are secure, compliant, and aligned with industry best practices. Expertise in protecting sensitive data, mitigating risks, and maintaining the confidentiality, integrity, and availability of organizational systems is crucial in this role. What You'll Be Doing Key Responsibilities: Designs and develops comprehensive security architectures for our systems, applications, and infrastructure, considering both current and future needs. Viewed as a trusted technical advisor to the client. Collaborates with stakeholders, including developers, engineers, and project managers, to integrate security requirements into the system design and development lifecycle. Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current collaboration capabilities. Provides guidance and expertise in secure coding practices, network security, identity and access management, data protection, and other security domains. Evaluates and selects security technologies, tools, and frameworks to support our security architecture Ensures technical solutions will accomplish the client's objectives. Defines and enforces security policies, standards, and procedures to ensure compliance with industry regulations and best practices. Leads incident response activities, including identification, containment, eradication, and recovery, in coordination with the incident response team. Develops or produces the technical design document to match the solution design specifications. Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses. Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution. Responsible for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals. Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC. On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team. Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate. Knowledge and Attributes: Solid client engagement skills coupled solid technical consulting aptitude. Understanding of the vendor’s products business and technology positioning. Excellent analytical and problem-solving skills, with the ability to assess risks, analyze complex security issues, and propose effective solutions. Ability to collaborate and communicate effectively with team members, contributing to their success. Broad product knowledge integrated with technology understanding. Strong knowledge of security domains, including network security, application security, cloud security, data protection, identity and access management, cryptography, and secure coding practices. Proficiency in enterprise architecture principles, frameworks (such as TOGAF), and architectural patterns for designing secure and scalable systems. In-depth understanding of security regulations, standards, and frameworks (such as ISO 27001, NIST, PCI DSS) and their practical application Basic understanding of key vendor subscription models such as Cisco EA 3.0. Academic Qualifications and Certifications: Bachelor's degree in information technology, computer science or information systems or a related field. Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.). Vendor product, sales and technology certifications. Software and programming languages, for example, C++. SAFe Scaled Agile certification advantageous. Additional certifications, such as CISSP, CISM, or GIAC are highly desirable. Required Experience: Seasoned professional technical experience within a large scale (preferably multi-national) technology services environment Seasoned experience as a Security Technical Architect or a similar role, designing and implementing security architectures for complex systems and applications. Seasoned experience in a professional technical role. Seasoned hands-on experience with security technologies and tools, such as firewalls, intrusion detection/prevention systems, SIEM, vulnerability scanners, and secure coding analysis tools. Experience in project management methodologies. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Job Title : Deputy Manager / Manager / Senior Manager – IT Audit Location : Bangalore / Mumbai Experience : 4+ Years Department : Risk Advisory / Information Security / IT Audit Key Responsibilities : ITGC & IT Audit Perform end-to-end audits of IT General Controls (ITGC), IT Application Controls, and automated business controls across various systems (SAP, Oracle, etc.). Evaluate IT policies, procedures, and processes against regulatory and compliance requirements (SOX, SSAE18/SOC1, SOC2). Execute risk-based IT audits and assess IT risk and controls in the areas of access controls, change management, backup & recovery, and incident management. Prepare detailed audit reports, highlighting key issues and action plans for remediation. Network Security Assess network and infrastructure controls, including firewalls, intrusion detection/prevention systems (IDS/IPS), routers, and VPNs. Conduct vulnerability assessments and review patch management processes. Collaborate with cybersecurity teams to identify threats and ensure compliance with security best practices and standards (ISO 27001, NIST, CIS, etc.). Third Party Risk Management (TPRM) Conduct third-party/vendor risk assessments focused on cybersecurity, data privacy, regulatory compliance, and business continuity. Assess security posture and compliance of vendors through document review, questionnaires, and due diligence tools. Maintain vendor risk profiles and ensure ongoing monitoring and reassessment based on criticality. Coordinate with business units, procurement, and legal teams to review contracts and SLAs for security and compliance obligations. Key Requirements : Education : Bachelor’s/Master’s degree in Information Technology, Computer Science, or a related field. Certifications (preferred) : CISA, CISSP, ISO 27001 LA, CRISC, CEH, or similar. Strong understanding of IT controls, audit processes, and network security protocols. Familiarity with control frameworks such as COBIT, NIST, ISO 27001, and SOC. Excellent communication skills to interact with internal and external stakeholders. Ability to manage multiple audits/projects and lead teams depending on the role level. Experience Level : Deputy Manager : 4–6 years, with hands-on audit/testing experience. Manager : 6–9 years, with project leadership, team handling, and reporting responsibilities. Senior Manager : 9+ years, with strategic oversight, client engagement, and practice development experience. Show more Show less

Position: Customer Success Manager (CSM) Job Location: Remote Shift Time - US Shift Employment Type: Full Time Customer Success Managers are responsible for an incredible customer experience, delivering joy and delight to our client community professionals. As a part of Experience.com’s Create WOW mission, Customer Success Managers build thriving client partnerships, aligning customer business goals to an accelerated approach that maximizes value realization from Experience.com solutions. The Customer Success discipline ensures high customer satisfaction levels, successful engagement with our platform and products, increased retention and driven growth, and a consistently strong actualization of value from solutions by developing and executing proactive success plans. Key Duties & Responsibilities Essential Duties and Responsibilities: ● Create and execute Customer Success plans to establish strong trust-based client relationships, driving adoption and business value from solutions and our partnerships. ● Establish proactive, value-driven, high-touch relationships with customers to understand, document, and align client strategies and business objectives with Experience.com’s product portfolio and service capabilities. ● Deliver a proactive engagement and communication strategy that focuses on meeting customer outcomes, creating client advocates that evangelize Experience.com and drive new opportunities. ● Engage consistently with customers throughout the client lifecycle to ensure alignment on actual vs. expected performance, value realization, and business goals, to drive solution and partnership impact. ● Manage programs and optimize processes in the Experience.com Customer Journey, utilising success markers to maintain the proper balance between technology and touch to maximise customer health. ● Define and monitor key performance indicators on a portfolio of clients and execute actions to ensure these targets are consistently met and jointly scored between Experience.com and our customers. ● Educate customers on Experience.com’s solution landscape, relevant to their business practices, while also conducting workshops to build stakeholder alignment on joint roadmap for products and services. ● Work collaboratively across the Experience.com organisation to amplify the impact of client feedback, ensuring customer questions, comments, and concerns lead to consolidated, actionable plans that deliver results. ● Partner extensively with the internal stakeholders to support account teams in conducting business reviews and structured engagements that deliver valuable business insights and roadmap alignment. ● Design, develop, and deliver customer success engagements and campaigns that mitigate risk, reduce churn, drive referrals, and maximize growth on the account, deployed internally and externally. ● Manage the customer experience, orchestrating and collaborating with the internal teams and resources to ensure and document clients’ progress, achieve their goals, and execute cohesively. ● Direct a cross-functional approach that supports the customer onboarding framework by identifying and executing actions that drive client business value realisation against purchased solution scopes. ● Advocate for customers by channeling the ‘Voice of the Customer’ to drive best practices, aligning their business roadmap with our platforms and solutions, and engaging them as a community. ● Execute on or participate in the Experience.com Customer Success organisation’s alignment and evolution of programs to accommodate changes in business requirements, partner or vendor agreements, etc. ● Evaluate and generate internal buy-in to the Customer Success philosophy and ensure it permeates all organizations, departments, programs, and initiatives across the company. ● Foster a Customer Success culture by sharing customer insights, wins, and growth opportunities that inform sales, engineering, marketing, and service improvement opportunities. ● Monitor client usage against costs of consumption for input into utilization management recommendations. ● Maintain industry and technical knowledge by attending workshops and reviewing relevant publications, establishing networks, and participating in professional organisations. Key Performance Indicators 1) Gross Revenue Retention (GRR) for individual assigned account portfolio. 2) Net Revenue Retention (NRR) inclusive of expansions and growth of client relationships. 3) Customer Health inclusive of client satisfaction measures including Net Promoter Score (NPS) and Customer Satisfaction (CSAT). Skills and Experience ● Bachelor’s Degree in a relevant field, such as business management, industry, or program management. Master’s Degree or other advanced degree preferred. Six Sigma Green Belt or higher a plus. ● 3+ years of progressive experience in customer success, account management, customer operations, client services, or program management in a client-facing capacity, with direct accountability for retention and expansion of the customer account relationship. ● Prior experience with managed services or cloud services brokerage is a plus. ● Exceptionally strong consultative, presentation, and relationship skills are essential. ● Experience working with Executive and C-Level Teams. ● Ability to understand and document customer requirements, map to product, track and report metrics, identify upsell and cross-sell opportunities. ● ITIL, PMP, COBIT, or related industry certifications are a plus. ● Experience with Salesforce or Service Cloud is a plus. ● Proven history of identifying and executing actions to drive high levels of customer retention and growth. ● Prior experience with data modeling and predictive analytics. ● Strong ability to manage process execution across the Information Technology stakeholder, partner, and vendor ecosystems; experience with cloud vendor systems such as Microsoft or Cisco a plus. ● Proven ability to facilitate and work across internal teams (Engineering, Product Operations, Sales, Finance, etc.) to obtain knowledge and necessary information in accelerating delivery efforts. ● Excellent written and verbal communication skills, with the ability to convey highly technical information in an easy-to-understand manner. ● Excellent organizational skills and experience managing competing priorities. Competencies & Proficiencies [MOD] Building Effective Relationships ● Adapting effective communication methods and tools given the audience and information. ● Maximizing defined relationships such that the mutually aligned goals and objectives are achieved. ● Motivating aligned stakeholders by communicating a vision that is adapted to their context and needs. ● Reducing potential conflict by proactively nurturing relationships with aligned individuals. [MOD] Bias for Action ● Managing project and program work effectively, delivering against known goals and deadlines. ● Contextualizing a known playbook given unexpected circumstances to meet goals and solve problems. ● Uses autonomy to correctly identify the cause of a problem or situation and apply the appropriate solution. ● Maintaining coalitions of support for necessary action, despite competing priorities. [MOD] Disciplined and Strategic Thinking ● Learning from past actions and outcomes to consistently improve in work quality. ● Quickly defining the problem and applying the most effective solution – not merely the most obvious one. ● Filtering for ambiguity that impacts the goals at hand, instead of being reactive to atmospheric complexity. ● Using sound judgment to select the appropriate course of action given the situation at hand and data available. About Us We believe that experience is everything. Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Founded in 2015 and originally founded as SocialSurvey, Experience.com is headquartered in San Ramon, Calif. and backed by SavantGrowth (fka Kennet Partners), Silicon Valley Data Capital, Tri-Valley Ventures, and Wilson Sonsini Goodrich & Rosati. Indian Registered name: Buyers Road India Private Limited. URL: www.experience.com Show more Show less

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Business Administration Travel Percentage 0% General Duties & Responsibilities Process Defined Benefit requests for TRP Group Responsible for most complex business and process analysis Handle Processing and QC queues Organizes, leads and facilitates cross-functional project teams Learn and Provide data for process measurement, identifying indicators for future improvement opportunities Recommends and facilitates quality improvement efforts Collects data to identify root cause of problems Measures performance against process requirements Aligns improvement to performance shortfalls Provides consultation on the use of re-engineering techniques to improve process performance and product quality May deliver presentations and training courses including measurement, analysis, improvement and control Surveys and analyzes best practices for techniques and processes May lead re-engineering team and act as project manager Communicates team progress Performs cost and benefit analyses Other related duties assigned as needed Education Requirements Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience. General Knowledge, Skills & Abilities Broad knowledge of FIS’ products and services, business practices and processes Requires highest level understanding of organization’s business systems and industry requirements In-depth knowledge of financial services industry practices, regulations and processes Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma Proficiency in quality management methods, tools and technologies Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors Excellent training/presentation skills to educate the organization on new or updated processes Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills Ability to persuade and influence others on the best approach to take Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed Is resourceful and proactive in gathering information and sharing ideas Fis Job Level Description Advanced role. Acknowledged business process subject matter expert (SME) and authority within organization and/or company. Develops large and/or complex business process solutions that cross business, technical, functional and client domains. Knowledge and skill in multiple industry process standards such as CMMi, ISO, FPA, COBIT and ITIL. Can effectively communicate at the client level~ promotes, presents, analyzes and/or trains process to client staff, leaders and executives. Participates in and contributes to new business pursuit for clients with stated business process requirements, requests, questions or needs. Manages process audit activities as liaison for organization, both for internal and external audits, including proactive and responsive actions. Contributes process-related content to internal and external journals, newsletters, online wikis, and blogs. Acts as internal consultant for difficult or subtle process-related challenges, such as project management failures, or process dissonance between FIS and a client. Leads, mentors and trains staff including process analysts, project managers, plan analysts and others. Typically requires twelve or more years of demonstrated business process analysis/consulting experience and at least three projects as the business process lead or appraiser on a “large” project or multi-project effort, i.e., a project or projects with duration of more than 6,000 hours or spanning more than 4 months. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Business Administration Travel Percentage 0% General Duties & Responsibilities Process Defined Benefit requests for TRP Group Responsible for most complex business and process analysis Handle Processing and QC queues Organizes, leads and facilitates cross-functional project teams Learn and Provide data for process measurement, identifying indicators for future improvement opportunities Recommends and facilitates quality improvement efforts Collects data to identify root cause of problems Measures performance against process requirements Aligns improvement to performance shortfalls Provides consultation on the use of re-engineering techniques to improve process performance and product quality May deliver presentations and training courses including measurement, analysis, improvement and control Surveys and analyzes best practices for techniques and processes May lead re-engineering team and act as project manager Communicates team progress Performs cost and benefit analyses Other related duties assigned as needed Education Requirements Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience. General Knowledge, Skills & Abilities Broad knowledge of FIS’ products and services, business practices and processes Requires highest level understanding of organization’s business systems and industry requirements In-depth knowledge of financial services industry practices, regulations and processes Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma Proficiency in quality management methods, tools and technologies Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors Excellent training/presentation skills to educate the organization on new or updated processes Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills Ability to persuade and influence others on the best approach to take Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed Is resourceful and proactive in gathering information and sharing ideas Fis Job Level Description Advanced role. Acknowledged business process subject matter expert (SME) and authority within organization and/or company. Develops large and/or complex business process solutions that cross business, technical, functional and client domains. Knowledge and skill in multiple industry process standards such as CMMi, ISO, FPA, COBIT and ITIL. Can effectively communicate at the client level~ promotes, presents, analyzes and/or trains process to client staff, leaders and executives. Participates in and contributes to new business pursuit for clients with stated business process requirements, requests, questions or needs. Manages process audit activities as liaison for organization, both for internal and external audits, including proactive and responsive actions. Contributes process-related content to internal and external journals, newsletters, online wikis, and blogs. Acts as internal consultant for difficult or subtle process-related challenges, such as project management failures, or process dissonance between FIS and a client. Leads, mentors and trains staff including process analysts, project managers, plan analysts and others. Typically requires twelve or more years of demonstrated business process analysis/consulting experience and at least three projects as the business process lead or appraiser on a “large” project or multi-project effort, i.e., a project or projects with duration of more than 6,000 hours or spanning more than 4 months. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

We’re looking for a Service Manager – ServiceNow Developer Platform to ensure smooth, efficient, and secure operations of the ServiceNow ecosystem across our global business. You’ll collaborate with cross-functional teams, manage vendor relationships, and drive continuous service improvements, making a real impact in a dynamic IT environment. Key Responsibilities: Oversee daily operations and performance of the ServiceNow platform Implement and improve IT Service Management (ITSM) processes Track and resolve incidents and service requests swiftly Monitor SLAs, OLAs , and other key service metrics Act as a ServiceNow Subject Matter Expert for internal stakeholders Ensure compliance with security, governance, and audit standards Collaborate with business and IT teams to align platform services with strategic goals Manage vendor performance and platform-related contracts Support onboarding of new services into operations What We’re Looking For: 3–5 years of hands-on experience in IT Service Delivery 4+ years of proven expertise with ServiceNow Developer (certifications such as CSA, CSI are a big plus) Strong grasp of ITIL v3/v4 , COBIT , and DevOps practices Excellent communication and stakeholder management skills Solid analytical, problem-solving, and multitasking abilities Experience managing third-party vendors and contracts Bachelor's degree in Computer Science , IT, or related field What You’ll Gain: Be part of a global, innovative IT team Work with top-tier technologies and vendors Opportunity to lead service improvements and shape platform strategies A collaborative, agile work culture that values innovation and accountability Job Types: Full-time, Permanent Pay: ₹1,200,000.00 - ₹2,500,000.00 per year Shift: Day shift Work Days: Monday to Friday Application Question(s): What is your Current CTC? What is your Expected CTC? What is your Notice period? Experience: ServiceNow: 4 years (Required) Location: Vikhroli, Mumbai, Maharashtra (Preferred) Work Location: In person

For Android Proficient in Java and/or Kotlin. Experience with Android SDK, and Android Studio. Familiarity with MVVM architecture, SQLite/Room. Solid understanding of dependency injection For IOS Proficient in Swift. Experience with Xcode, UIKit, SwiftUI, and iOS frameworks. Familiarity with MVC/MVVM architecture and Combine. Common Requirements Strong experience with version control tools like Git. Understanding of mobile UI/UX and security best practices Familiarity with testing frameworks (JUnit, Espresso, XCTest, etc.). Familiarity with Agile/Scrum methodology and tools like Jira or Azure DevOps. Strong problem-solving and debugging skills. Strong interpersonal and leadership skills with the ability to lead code reviews and design discussions Nice To Have Exposure to cross-platform frameworks like Flutter or React Native. Experience with CI/CD pipelines for mobile. (e.g., Fastlane, Bitrise, GitHub Actions). Knowledge of App Store and Play Store deployment processes and compliance guidelines. Experience with Firebase, Crashlytics, mobile analytics, or A/B testing frameworks. Understanding of mobile architecture patterns (Clean Architecture, VIPER). Familiarity with accessibility standards and mobile performance optimization. Years Experience & Knowledge 35 years of experience in native mobile application development (Android and/or iOS). Proven experience with published apps on Google Play or Apple App Store. Experience working in Agile IT project environments with CI/CD workflows. Background in software development, QA, business analysis, or project management is a plus. Financial Services background appreciated COBIT / ITIL experience appreciated Experience of working within multi-location teams (ref:hirist.tech) Show more Show less

Job Description KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, and Vadodara. KPMG in India offers services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused, and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment KPMG Advisory professionals provide advice and assistance to enable companies, intermediaries, and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of Risk Advisory and Financial Advisory Services that can help clients respond to immediate needs as well as put in place the strategies for the longer term. Projects in IT Advisory focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. They are either IS audit, SOX reviews, Internal audit engagements, IT infrastructure review and/or risk advisory including but not limited to IT audit supports in nature. Responsibilities Skills Required: Risk Based IT Internal Audit for Financial Services Entities IT SOX 404 Controls Testing, Quality Assurance Internal Financial Controls related to IT General Controls as part of Financial Statements Audits IT Risk & Control Self-Assessment Business Systems Controls / IT Application Controls Auditing Emerging Technologies such as Cloud Security, Intelligent Automation, RPA, IoT etc. Working knowledge of programming languages(C/C++/Java/SQL) Role Collaborate with other members of the engagement team to plan the engagement and develop relevant workpapers/deliverables. Perform fieldwork and share the daily progress of fieldwork, informing supervisors of engagement status. Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity and Disaster Recovery Perform Risk Assessment, identification, and Evaluation of Controls, prepare process flow diagrams and document the same in Risk & Control Matrix. Perform business process walkthrough and controls testing for IT Audits. Performing planning and executing audits, including: — Information Security reviews — Information Technology Infrastructure reviews — Application reviews Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicate this information to the project manager. Maintain relationships with client management and the project Manager to manage expectations of service, including work products, timing, and deliverables. Demonstrate a thorough understanding of complex information systems and apply it to client situations. Use extensive knowledge of the client's business/industry to identify technological developments and evaluate impacts on the work to be performed Risk Based IT Internal Audit for Financial Services Entities IT SOX 404 Controls Testing, Quality Assurance Internal Financial Controls related to IT General Controls as part of Financial Statements Audits IT Risk & Control Self-Assessment Business Systems Controls / IT Application Controls Auditing Emerging Technologies such as Cloud Security, Intelligent Automation, RPA, IoT etc. Working knowledge of programming languages(C/C++/Java/SQL) Coordinate effectively and efficiently with the Engagement manager and the client management keeping both constantly updated regarding project’s progress. Monitoring and Tracking for Budget and Time Estimates on engagements. Conducting IT audits, IT Internal Audit, Robotics Process Automation (RPA) Audits Conducting SOX audits, Third Party Security audits Conducting controls assessment in manual/ automated environment Information Security Assessments Conducting OS/DB/Network reviews Prepare/Review of Policies, Procedures, SOPs Qualifications A Bachelor's degree in engineering and approximately 2 -6 years of related work experience; or a master’s or MBA degree in business, computer science, information systems, engineering Expertise in coding skills (e.g., Java, C++, C, SQL, Oracle) Experience in performing IT audits of banking/financial sector applications Good to have knowledge of other IT regulations, standards and benchmarks used by the IT industry (e.g., NIST, PCI-DSS, ITIL, OWASP, SOX, COBIT, SSAE18/ISAE 3402 etc.) Technical Knowledge of IT Audit Tools Experience in carrying out OS/DB/Network reviews Exposure to Risk Management and Governance Frameworks/ Systems will be an added advantage Exposure to ERP systems will be added advantage Experience in performing technical code reviews (understanding code logic based on business requirement) Strong project management, communication (written and verbal) and presentation skills A team player Strong self-directed work habits, exhibiting initiative, drive, creativity, maturity, self-assurance, and professionalism Preferred Certifications – CISA/CISSP//CISM Exposure to automation Data Analytics tools such as QlikView/Qlik sense, ACL, Power BI will be an advantage Proficiency with Microsoft Word, Excel, Visio, and other MS Office tools Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their colour, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavour for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. Show more Show less

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary Of Position Teladoc Health’s Internal Audit function provides independent, objective assurance and consulting services designed to add value and improve Teladoc’s operations. The Senior IT Auditor assists Internal Audit management, Board of Directors, and senior management in the effective discharge of their responsibilities by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of internal controls, risk management, and governance processes. Further, the Senior IT Auditor will assist and lead internal audit projects with a focus on the examination and analysis of IT processes, risks and internal controls supporting the digital, financial, operational, compliance, and strategic aspects of the company. Shift Timings - 04:00 PM - 02:00 AM IST Work Environment - 100% Remote Essential Duties And Responsibilities Develop internal audit methodologies and contribute to the annual internal audit plan. Plan, organize, and conduct internal audit projects in alignment with the annual plan or as requested by management or the Audit Committee. Support activities related to the company's assessment of Internal Controls Over Financial Reporting (ICFR), including IT process walkthroughs, testing, and summarization of results to support our Sarbanes Oxley (SOX) program. Ensure that documentation supporting audit testing is sufficient, competent, and relevant to support conclusions. Prepare high-quality internal audit workpapers and reports to accurately reflect audit work performed. Identify and monitor internal control gaps or outstanding issues within IT procedures, processes, or systems, ensuring appropriate remedial action. Collaborate with process and control owners and external audit personnel throughout the audit lifecycle. Educate and advise process and control owners on internal control requirements and promote awareness of internal audit within the organization. Stay updated on business and IT activities, accounting standards, and industry developments. Communicate business insights, impacts, and actionable recommendations to management. Work with internal audit leadership to identify current and emerging risks facing the organization. Identify opportunities to promote efficiencies using data analytics and automation. Assist in departmental projects, strategic initiatives, and investigations as needed. The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Qualifications Expected For Position Minimum of 2-4 years of experience in public accounting and/or internal audit, preferably with a publicly traded company. Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field; a Master's degree is a plus. Fundamental understanding of core Information Technology processes and systems. Knowledge of internal control concepts and frameworks (COSO, COBIT), Sarbanes-Oxley standards, and auditing processes. Experience auditing IT General Controls and automated controls, including key reports supporting business processes. Experience with various systems and technologies, such as ERP systems, cloud technologies, and other enterprise applications. Strong interpersonal, analytical, communication, and organizational skills (written and verbal). Ability to work independently with limited supervision. Strong work ethic, self-accountability, and high standards of ethical conduct. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Show more Show less

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary Of Position Teladoc Health’s Internal Audit function provides independent, objective assurance and consulting services designed to add value and improve Teladoc’s operations. The Senior IT Auditor assists Internal Audit management, Board of Directors, and senior management in the effective discharge of their responsibilities by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of internal controls, risk management, and governance processes. Further, the Senior IT Auditor will assist and lead internal audit projects with a focus on the examination and analysis of IT processes, risks and internal controls supporting the digital, financial, operational, compliance, and strategic aspects of the company. Shift Timings - 04:00 PM - 02:00 AM IST Work Environment - 100% Remote Essential Duties And Responsibilities Develop internal audit methodologies and contribute to the annual internal audit plan. Plan, organize, and conduct internal audit projects in alignment with the annual plan or as requested by management or the Audit Committee. Support activities related to the company's assessment of Internal Controls Over Financial Reporting (ICFR), including IT process walkthroughs, testing, and summarization of results to support our Sarbanes Oxley (SOX) program. Ensure that documentation supporting audit testing is sufficient, competent, and relevant to support conclusions. Prepare high-quality internal audit workpapers and reports to accurately reflect audit work performed. Identify and monitor internal control gaps or outstanding issues within IT procedures, processes, or systems, ensuring appropriate remedial action. Collaborate with process and control owners and external audit personnel throughout the audit lifecycle. Educate and advise process and control owners on internal control requirements and promote awareness of internal audit within the organization. Stay updated on business and IT activities, accounting standards, and industry developments. Communicate business insights, impacts, and actionable recommendations to management. Work with internal audit leadership to identify current and emerging risks facing the organization. Identify opportunities to promote efficiencies using data analytics and automation. Assist in departmental projects, strategic initiatives, and investigations as needed. The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Qualifications Expected For Position Minimum of 2-4 years of experience in public accounting and/or internal audit, preferably with a publicly traded company. Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field; a Master's degree is a plus. Fundamental understanding of core Information Technology processes and systems. Knowledge of internal control concepts and frameworks (COSO, COBIT), Sarbanes-Oxley standards, and auditing processes. Experience auditing IT General Controls and automated controls, including key reports supporting business processes. Experience with various systems and technologies, such as ERP systems, cloud technologies, and other enterprise applications. Strong interpersonal, analytical, communication, and organizational skills (written and verbal). Ability to work independently with limited supervision. Strong work ethic, self-accountability, and high standards of ethical conduct. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Show more Show less

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary Of Position Teladoc Health’s Internal Audit function provides independent, objective assurance and consulting services designed to add value and improve Teladoc’s operations. The Senior IT Auditor assists Internal Audit management, Board of Directors, and senior management in the effective discharge of their responsibilities by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of internal controls, risk management, and governance processes. Further, the Senior IT Auditor will assist and lead internal audit projects with a focus on the examination and analysis of IT processes, risks and internal controls supporting the digital, financial, operational, compliance, and strategic aspects of the company. Shift Timings - 04:00 PM - 02:00 AM IST Work Environment - 100% Remote Essential Duties And Responsibilities Develop internal audit methodologies and contribute to the annual internal audit plan. Plan, organize, and conduct internal audit projects in alignment with the annual plan or as requested by management or the Audit Committee. Support activities related to the company's assessment of Internal Controls Over Financial Reporting (ICFR), including IT process walkthroughs, testing, and summarization of results to support our Sarbanes Oxley (SOX) program. Ensure that documentation supporting audit testing is sufficient, competent, and relevant to support conclusions. Prepare high-quality internal audit workpapers and reports to accurately reflect audit work performed. Identify and monitor internal control gaps or outstanding issues within IT procedures, processes, or systems, ensuring appropriate remedial action. Collaborate with process and control owners and external audit personnel throughout the audit lifecycle. Educate and advise process and control owners on internal control requirements and promote awareness of internal audit within the organization. Stay updated on business and IT activities, accounting standards, and industry developments. Communicate business insights, impacts, and actionable recommendations to management. Work with internal audit leadership to identify current and emerging risks facing the organization. Identify opportunities to promote efficiencies using data analytics and automation. Assist in departmental projects, strategic initiatives, and investigations as needed. The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Qualifications Expected For Position Minimum of 2-4 years of experience in public accounting and/or internal audit, preferably with a publicly traded company. Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field; a Master's degree is a plus. Fundamental understanding of core Information Technology processes and systems. Knowledge of internal control concepts and frameworks (COSO, COBIT), Sarbanes-Oxley standards, and auditing processes. Experience auditing IT General Controls and automated controls, including key reports supporting business processes. Experience with various systems and technologies, such as ERP systems, cloud technologies, and other enterprise applications. Strong interpersonal, analytical, communication, and organizational skills (written and verbal). Ability to work independently with limited supervision. Strong work ethic, self-accountability, and high standards of ethical conduct. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Risk Consulting - Protect Tech – Senior (IT audit – General skills) No. of positions (India): 4 Key Responsibilities Your key responsibilities will include: Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Foster relationships with client personnel to analyse, evaluate, and enhance information systems to develop and improve security at procedural and technology levels. Use knowledge of the current IT environment and industry trends to identify engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations. Stay abreast of current business and industry trends relevant to the client's business. Demonstrate deep technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge. Skills And Attributes For Success You will leverage your proven track record of IT Audit experience and strong personal skills, to effectively deliver quality results in the assessment, design, and support implementation of controls, security and IT risk solutions. To qualify for the role, you must have A bachelor’s or master’s degree and approximately 3-6 years of related work experience At least 2-4 years of experience in IT Risk and Compliance Design IT Risk Controls framework such as IT SOX Implementation and Testing of internal controls such as IT general controls, IT application controls, IPE related controls, interface controls etc. Identify control gaps, weaknesses and areas of improvements. Conducting IT internal control reviews, and review of SOC1 or SOC2 reports Knowledge of IT risk, information security or cyber security frameworks such as COSO, COBIT, ISO, NIST etc. IT Compliance and regulatory assessments – IT Risk and Controls assessment with exposure of any of the technologies such as SAP, Oracle, Workday, MS Dynamics or emerging technologies such as Cloud, RPA, AI/ML IT Infrastructure and Architecture risk assessments including data quality and data migration reviews, data privacy reviews, OS DB reviews etc. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. Good to have relevant industry certifications such as CISA, CISM, CISSP, CRISC, CCSK, ISO 27001, and others (as relevant) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Position summary: The Risk, Audit, and Compliance Sepecialist(IT Infrastructure and Operations) will focus on coordinating and managing the resolution of audit findings, risk mitigation actions, and compliance requirements within the IT Infrastructure and Operations department. This role involves establishing and maintaining a governance framework and processes to ensure timely and effective resolution of audit findings and continuous compliance with relevant standards and regulations. The role is strategic and operational, requiring a proactive approach to collaborating with internal teams to drive adherence to policies and regulatory requirements. Responsibilities Governance Framework Development: Design and implement a governance framework specific to IT Infrastructure and Operations to track, manage, and resolve audit findings, risks, and compliance issues. Develop policies, procedures, and best practices for managing risk, audit, and compliance activities within the department. Ensure alignment of IT Infrastructure and Operations governance practices with overall corporate governance policies and regulatory requirements. Audit Findings Management: Coordinate with IT teams to ensure timely resolution of internal and external audit findings related to infrastructure and operations. Maintain a centralized database or tool to track all audit findings, action plans, deadlines, and statuses. Act as the primary liaison between the IT Infrastructure and Operations department and internal/external auditors, ensuring clear communication and follow-up on outstanding audit issues. Risk Mitigation Coordination: Identify and prioritize risks in collaboration with IT teams, focusing on those that impact infrastructure and operations. Work with IT stakeholders to develop, implement, and monitor risk mitigation plans. Regularly review and update the risk register, ensuring that risk owners are accountable for mitigation activities. Compliance Monitoring and Facilitation: Ensure IT Infrastructure and Operations activities comply with relevant regulations, standards, and internal policies (e.g., GDPR, ISO 27001). Collaborate with compliance and legal teams to understand regulatory changes and communicate these requirements to IT teams. Develop and maintain a compliance dashboard that provides real-time visibility into compliance status across IT infrastructure and operations. Stakeholder Engagement and Communication: Engage with IT leadership and other stakeholders to provide updates on the status of audit findings, risk mitigation efforts, and compliance activities. Facilitate regular meetings and working sessions with IT teams to discuss progress on action items and identify any obstacles to resolution. Prepare and present reports for senior management on audit findings, risk status, and compliance matters. Process Improvement and Best Practices: Identify opportunities for process improvements within the IT Infrastructure and Operations department to enhance risk management, audit resolution, and compliance. Develop and implement standard operating procedures (SOPs) to streamline the handling of audit findings and risk mitigation activities. Promote a culture of proactive risk management and compliance awareness within the IT Infrastructure and Operations teams. Training and Awareness: Develop and deliver training and awareness programs to educate IT Infrastructure and Operations staff on governance processes, risk management, and compliance requirements. Ensure that all team members understand their roles and responsibilities regarding risk, audit findings, and compliance. Qualifications Bachelor’s degree in Information Technology, Cybersecurity, Business Administration, or a related field. A Master’s degree or relevant certifications (such as CRISC, CISA, CISSP, or ITIL) is a plus. 5-7 years of experience in IT risk management, audit coordination, or compliance, with a focus on IT infrastructure and operations. Strong understanding of IT infrastructure (networks, servers, storage, cloud services) and related compliance requirements. Excellent coordination and project management skills, with experience in managing multiple priorities. Strong analytical and problem-solving skills with a focus on identifying and managing risks. Effective communication and interpersonal skills for engaging with both technical and non-technical stakeholders. Familiarity with compliance and regulatory frameworks (e.g., NIST, COBIT, ISO 27001) related to IT infrastructure. Proficiency in using tools and platforms for audit management, risk tracking, and compliance monitoring. Experience in coordinating the resolution of audit findings and risk mitigation plans within IT environments. Background in managing compliance activities specific to IT infrastructure and operations is a plus Familiarity with internal control frameworks and governance models for IT departments. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Digital Risk - Manager (Transformation Risk) Key Responsibilities As a Technology Transformation Risk Manager, you will play a pivotal role in ensuring that technology transformations within the organization are carried out with a comprehensive understanding and management of the associated risks. You will be responsible for identifying, evaluating, and mitigating risks related to technology change initiatives, ensuring alignment with the company's risk appetite and compliance with relevant regulations and standards. While delivering quality client services and enabling high-performing teams, you will drive high-value work products within expected timeframes and budget. You will monitor progress, manage risks and ensure key stakeholders are kept informed about progress and expected outcomes. Lead risk assessments for technology transformation projects, including cloud migrations, system implementations, and digital innovations. Develop and maintain a risk management framework tailored to technology transformations, integrating industry best practices and regulatory requirements. Collaborate with project teams to identify potential risks early in the transformation lifecycle and recommend mitigation strategies. Monitor the effectiveness of risk mitigation plans and adjust as necessary to address emerging risks and changes in the project scope. Facilitate risk workshops and training sessions to promote risk awareness and a proactive risk management culture among technology and business teams. Liaise with internal and external stakeholders, including auditors, regulators, and third-party vendors, to ensure comprehensive risk coverage. Provide regular reporting to senior management on the risk profile of technology transformation initiatives, including key risk indicators and status of mitigation efforts. Stay abreast of emerging technologies, industry trends, and regulatory changes that may impact the risk landscape of technology transformations. Support the continuous improvement of risk management policies, procedures, and tools. To qualify for the role, you must have Bachelor's or Master's degree in Information Technology, Computer Science, Risk Management, or a related field. Minimum of 5 years of experience in technology risk management, with a focus on transformation projects. Strong understanding of IT governance frameworks (e.g., COBIT, ITIL), cybersecurity principles, and data privacy regulations (e.g., GDPR, CCPA). Desired experience in Internal controls within SAP ECC/S4 Applications and their integrations and strong understanding of IT application controls, IT general controls and interface controls Professional certifications such as CRISC, CISM, CISSP, or equivalent are highly desirable. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Risk Consulting - Protect Tech – Senior (IT audit – General skills) No. of positions (India): 4 Key Responsibilities Your key responsibilities will include: Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Foster relationships with client personnel to analyse, evaluate, and enhance information systems to develop and improve security at procedural and technology levels. Use knowledge of the current IT environment and industry trends to identify engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations. Stay abreast of current business and industry trends relevant to the client's business. Demonstrate deep technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge. Skills And Attributes For Success You will leverage your proven track record of IT Audit experience and strong personal skills, to effectively deliver quality results in the assessment, design, and support implementation of controls, security and IT risk solutions. To qualify for the role, you must have A bachelor’s or master’s degree and approximately 3-6 years of related work experience At least 2-4 years of experience in IT Risk and Compliance Design IT Risk Controls framework such as IT SOX Implementation and Testing of internal controls such as IT general controls, IT application controls, IPE related controls, interface controls etc. Identify control gaps, weaknesses and areas of improvements. Conducting IT internal control reviews, and review of SOC1 or SOC2 reports Knowledge of IT risk, information security or cyber security frameworks such as COSO, COBIT, ISO, NIST etc. IT Compliance and regulatory assessments – IT Risk and Controls assessment with exposure of any of the technologies such as SAP, Oracle, Workday, MS Dynamics or emerging technologies such as Cloud, RPA, AI/ML IT Infrastructure and Architecture risk assessments including data quality and data migration reviews, data privacy reviews, OS DB reviews etc. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. Good to have relevant industry certifications such as CISA, CISM, CISSP, CRISC, CCSK, ISO 27001, and others (as relevant) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Digital Risk - Manager (Transformation Risk) Key Responsibilities As a Technology Transformation Risk Manager, you will play a pivotal role in ensuring that technology transformations within the organization are carried out with a comprehensive understanding and management of the associated risks. You will be responsible for identifying, evaluating, and mitigating risks related to technology change initiatives, ensuring alignment with the company's risk appetite and compliance with relevant regulations and standards. While delivering quality client services and enabling high-performing teams, you will drive high-value work products within expected timeframes and budget. You will monitor progress, manage risks and ensure key stakeholders are kept informed about progress and expected outcomes. Lead risk assessments for technology transformation projects, including cloud migrations, system implementations, and digital innovations. Develop and maintain a risk management framework tailored to technology transformations, integrating industry best practices and regulatory requirements. Collaborate with project teams to identify potential risks early in the transformation lifecycle and recommend mitigation strategies. Monitor the effectiveness of risk mitigation plans and adjust as necessary to address emerging risks and changes in the project scope. Facilitate risk workshops and training sessions to promote risk awareness and a proactive risk management culture among technology and business teams. Liaise with internal and external stakeholders, including auditors, regulators, and third-party vendors, to ensure comprehensive risk coverage. Provide regular reporting to senior management on the risk profile of technology transformation initiatives, including key risk indicators and status of mitigation efforts. Stay abreast of emerging technologies, industry trends, and regulatory changes that may impact the risk landscape of technology transformations. Support the continuous improvement of risk management policies, procedures, and tools. To qualify for the role, you must have Bachelor's or Master's degree in Information Technology, Computer Science, Risk Management, or a related field. Minimum of 5 years of experience in technology risk management, with a focus on transformation projects. Strong understanding of IT governance frameworks (e.g., COBIT, ITIL), cybersecurity principles, and data privacy regulations (e.g., GDPR, CCPA). Desired experience in Internal controls within SAP ECC/S4 Applications and their integrations and strong understanding of IT application controls, IT general controls and interface controls Professional certifications such as CRISC, CISM, CISSP, or equivalent are highly desirable. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Risk Consulting - Protect Tech – Senior (IT audit – General skills) No. of positions (India): 4 Key Responsibilities Your key responsibilities will include: Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Foster relationships with client personnel to analyse, evaluate, and enhance information systems to develop and improve security at procedural and technology levels. Use knowledge of the current IT environment and industry trends to identify engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations. Stay abreast of current business and industry trends relevant to the client's business. Demonstrate deep technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge. Skills And Attributes For Success You will leverage your proven track record of IT Audit experience and strong personal skills, to effectively deliver quality results in the assessment, design, and support implementation of controls, security and IT risk solutions. To qualify for the role, you must have A bachelor’s or master’s degree and approximately 3-6 years of related work experience At least 2-4 years of experience in IT Risk and Compliance Design IT Risk Controls framework such as IT SOX Implementation and Testing of internal controls such as IT general controls, IT application controls, IPE related controls, interface controls etc. Identify control gaps, weaknesses and areas of improvements. Conducting IT internal control reviews, and review of SOC1 or SOC2 reports Knowledge of IT risk, information security or cyber security frameworks such as COSO, COBIT, ISO, NIST etc. IT Compliance and regulatory assessments – IT Risk and Controls assessment with exposure of any of the technologies such as SAP, Oracle, Workday, MS Dynamics or emerging technologies such as Cloud, RPA, AI/ML IT Infrastructure and Architecture risk assessments including data quality and data migration reviews, data privacy reviews, OS DB reviews etc. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. Good to have relevant industry certifications such as CISA, CISM, CISSP, CRISC, CCSK, ISO 27001, and others (as relevant) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Digital Risk - Manager (Transformation Risk) Key Responsibilities As a Technology Transformation Risk Manager, you will play a pivotal role in ensuring that technology transformations within the organization are carried out with a comprehensive understanding and management of the associated risks. You will be responsible for identifying, evaluating, and mitigating risks related to technology change initiatives, ensuring alignment with the company's risk appetite and compliance with relevant regulations and standards. While delivering quality client services and enabling high-performing teams, you will drive high-value work products within expected timeframes and budget. You will monitor progress, manage risks and ensure key stakeholders are kept informed about progress and expected outcomes. Lead risk assessments for technology transformation projects, including cloud migrations, system implementations, and digital innovations. Develop and maintain a risk management framework tailored to technology transformations, integrating industry best practices and regulatory requirements. Collaborate with project teams to identify potential risks early in the transformation lifecycle and recommend mitigation strategies. Monitor the effectiveness of risk mitigation plans and adjust as necessary to address emerging risks and changes in the project scope. Facilitate risk workshops and training sessions to promote risk awareness and a proactive risk management culture among technology and business teams. Liaise with internal and external stakeholders, including auditors, regulators, and third-party vendors, to ensure comprehensive risk coverage. Provide regular reporting to senior management on the risk profile of technology transformation initiatives, including key risk indicators and status of mitigation efforts. Stay abreast of emerging technologies, industry trends, and regulatory changes that may impact the risk landscape of technology transformations. Support the continuous improvement of risk management policies, procedures, and tools. To qualify for the role, you must have Bachelor's or Master's degree in Information Technology, Computer Science, Risk Management, or a related field. Minimum of 5 years of experience in technology risk management, with a focus on transformation projects. Strong understanding of IT governance frameworks (e.g., COBIT, ITIL), cybersecurity principles, and data privacy regulations (e.g., GDPR, CCPA). Desired experience in Internal controls within SAP ECC/S4 Applications and their integrations and strong understanding of IT application controls, IT general controls and interface controls Professional certifications such as CRISC, CISM, CISSP, or equivalent are highly desirable. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Digital Risk - Manager (Transformation Risk) Key Responsibilities As a Technology Transformation Risk Manager, you will play a pivotal role in ensuring that technology transformations within the organization are carried out with a comprehensive understanding and management of the associated risks. You will be responsible for identifying, evaluating, and mitigating risks related to technology change initiatives, ensuring alignment with the company's risk appetite and compliance with relevant regulations and standards. While delivering quality client services and enabling high-performing teams, you will drive high-value work products within expected timeframes and budget. You will monitor progress, manage risks and ensure key stakeholders are kept informed about progress and expected outcomes. Lead risk assessments for technology transformation projects, including cloud migrations, system implementations, and digital innovations. Develop and maintain a risk management framework tailored to technology transformations, integrating industry best practices and regulatory requirements. Collaborate with project teams to identify potential risks early in the transformation lifecycle and recommend mitigation strategies. Monitor the effectiveness of risk mitigation plans and adjust as necessary to address emerging risks and changes in the project scope. Facilitate risk workshops and training sessions to promote risk awareness and a proactive risk management culture among technology and business teams. Liaise with internal and external stakeholders, including auditors, regulators, and third-party vendors, to ensure comprehensive risk coverage. Provide regular reporting to senior management on the risk profile of technology transformation initiatives, including key risk indicators and status of mitigation efforts. Stay abreast of emerging technologies, industry trends, and regulatory changes that may impact the risk landscape of technology transformations. Support the continuous improvement of risk management policies, procedures, and tools. To qualify for the role, you must have Bachelor's or Master's degree in Information Technology, Computer Science, Risk Management, or a related field. Minimum of 5 years of experience in technology risk management, with a focus on transformation projects. Strong understanding of IT governance frameworks (e.g., COBIT, ITIL), cybersecurity principles, and data privacy regulations (e.g., GDPR, CCPA). Desired experience in Internal controls within SAP ECC/S4 Applications and their integrations and strong understanding of IT application controls, IT general controls and interface controls Professional certifications such as CRISC, CISM, CISSP, or equivalent are highly desirable. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Risk Consulting - Protect Tech – Senior (IT audit – General skills) No. of positions (India): 4 Key Responsibilities Your key responsibilities will include: Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Foster relationships with client personnel to analyse, evaluate, and enhance information systems to develop and improve security at procedural and technology levels. Use knowledge of the current IT environment and industry trends to identify engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations. Stay abreast of current business and industry trends relevant to the client's business. Demonstrate deep technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge. Skills And Attributes For Success You will leverage your proven track record of IT Audit experience and strong personal skills, to effectively deliver quality results in the assessment, design, and support implementation of controls, security and IT risk solutions. To qualify for the role, you must have A bachelor’s or master’s degree and approximately 3-6 years of related work experience At least 2-4 years of experience in IT Risk and Compliance Design IT Risk Controls framework such as IT SOX Implementation and Testing of internal controls such as IT general controls, IT application controls, IPE related controls, interface controls etc. Identify control gaps, weaknesses and areas of improvements. Conducting IT internal control reviews, and review of SOC1 or SOC2 reports Knowledge of IT risk, information security or cyber security frameworks such as COSO, COBIT, ISO, NIST etc. IT Compliance and regulatory assessments – IT Risk and Controls assessment with exposure of any of the technologies such as SAP, Oracle, Workday, MS Dynamics or emerging technologies such as Cloud, RPA, AI/ML IT Infrastructure and Architecture risk assessments including data quality and data migration reviews, data privacy reviews, OS DB reviews etc. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. Good to have relevant industry certifications such as CISA, CISM, CISSP, CRISC, CCSK, ISO 27001, and others (as relevant) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Digital Risk - Manager (Transformation Risk) Key Responsibilities As a Technology Transformation Risk Manager, you will play a pivotal role in ensuring that technology transformations within the organization are carried out with a comprehensive understanding and management of the associated risks. You will be responsible for identifying, evaluating, and mitigating risks related to technology change initiatives, ensuring alignment with the company's risk appetite and compliance with relevant regulations and standards. While delivering quality client services and enabling high-performing teams, you will drive high-value work products within expected timeframes and budget. You will monitor progress, manage risks and ensure key stakeholders are kept informed about progress and expected outcomes. Lead risk assessments for technology transformation projects, including cloud migrations, system implementations, and digital innovations. Develop and maintain a risk management framework tailored to technology transformations, integrating industry best practices and regulatory requirements. Collaborate with project teams to identify potential risks early in the transformation lifecycle and recommend mitigation strategies. Monitor the effectiveness of risk mitigation plans and adjust as necessary to address emerging risks and changes in the project scope. Facilitate risk workshops and training sessions to promote risk awareness and a proactive risk management culture among technology and business teams. Liaise with internal and external stakeholders, including auditors, regulators, and third-party vendors, to ensure comprehensive risk coverage. Provide regular reporting to senior management on the risk profile of technology transformation initiatives, including key risk indicators and status of mitigation efforts. Stay abreast of emerging technologies, industry trends, and regulatory changes that may impact the risk landscape of technology transformations. Support the continuous improvement of risk management policies, procedures, and tools. To qualify for the role, you must have Bachelor's or Master's degree in Information Technology, Computer Science, Risk Management, or a related field. Minimum of 5 years of experience in technology risk management, with a focus on transformation projects. Strong understanding of IT governance frameworks (e.g., COBIT, ITIL), cybersecurity principles, and data privacy regulations (e.g., GDPR, CCPA). Desired experience in Internal controls within SAP ECC/S4 Applications and their integrations and strong understanding of IT application controls, IT general controls and interface controls Professional certifications such as CRISC, CISM, CISSP, or equivalent are highly desirable. Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities. Excellent communication, documentation and report writing skills. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less