Global Airline Customer Support (Voice Process) Aviation Indeed

1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a candidate for the Global Airline Voice Support role, your primary responsibility will be to handle international customer queries related to reservations, ticketing, changes, and refunds. You must provide accurate information and deliver exceptional customer experience. Additionally, you will work on Amadeus GDS for booking, reissues, and related processes. It is essential that you manage high-volume calls with professionalism and clarity while supporting revenue through upselling & cross-selling airline services. Key Responsibilities: - Handle international customer queries related to reservations, ticketing, changes, and refunds. - Provide accurate information and deliver exceptional ...

Posted 4 days ago

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Lead Scrum Master Tagit

8.0 - 12.0 years

5 - 10 Lacs

chennai, tamil nadu, india

On-site

Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings Track and remove impediments, ensure the correct use of scrum processes Shield team from outside distractions, interferences conflicts Radiates information between squad and stakeholders to ensure alignment Assists team / individuals to clarify goals and actions to achieve them Serves as a coach in Agile practices Assisting in estimation and planning Understands and drive the projects on time Managing tasks, backlog tracking, burndown metrics, velocity and user stories What you will bring along 8+ Years of IT Banking Project Management experience with B.E / B.Tech (CSE / IT) background Experience in playing the ...

Posted 1 week ago

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Delivery Project Lead Mphasis

8.0 - 10.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description Role : Scrum Master Location : Mphasis location - Offshore ( Bangalore/ Pune /Hyderabad ) Who are we looking for We are seeking a highly skilled and experienced Senior Scrum Master to join our dynamic team. The successful candidate will be responsible for leading Agile teams in delivering high-quality software solutions, ensuring that Scrum principles are effectively implemented and that teams are operating at peak performance. This role requires strong facilitation skills, a deep understanding of Agile methodologies, and a commitment to fostering a collaborative and innovative team environment. Technical Skills Primary Skills 8 years of experience in Agile project management...

Posted 1 month ago

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