48387 Coaching Jobs - Page 49

About the role Refer to Resposnibilities You will be responsible for Job Summary: To support Tesco buisness through set up of promotions, cost & products details ensuring legal & policy compliance for every launch as per the agreed SLA In this job, I am accountable for: - Follow the Code of Business Conduct and always act with integrity and due diligence - Identifying operational improvements and finding solutions by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed KPI's - Knows and applies fundamental work theories/concepts/processes in own areas of work - Ensure timely and accurate setup of new product lines, promotions, amendments, cost price and selling price - Ensure compliance with price & promotion policies - Be a trusted advisor to build strong relationships with buyers and suppliers through regular interactions - Have an eye for detail while investigating supplier queries and ensuring audit compliance - Provide accurate insights to enable the business to take viable decisions that facilitate smooth trade - Keeping self up to date with process changes - Following the defined Quality Assurance Processes and framework - Use CI and Digital trainings to bring improvements to the process Key people and teams I work People, budgets and other resources with in and outside of Tesco: I am accountable for in my job: Buyers - Markets, Finance - BLR, Reporting - BLR, IT NA support - BLR and Markets, Compliance - Markets External Suppliers - Markets Operational skills relevant for this job: Experience relevant for this job: Basic MS Office - Excel, Word Any Graduate Eye-to-Detail Speed and Accuracy Planning and Organising Basic Numeracy skills You will need Refer to Resposnibilities Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

About the role Refer to Responsibilities You will be responsible for Job Summary: I take care of the end-to-end sourcing of Products and Services for Tesco Bengaluru /Markets (as applicable ) while adhering to the Compliance laws and meeting the end state savings that have been charted out. In this job, I’m accountable for: Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques. - Responsible for completing tasks and transactions within agreed KPI's - Solves problems by analyzing solution alternatives - Develop strong working relationships with partners to support, endorse and deliver sub category plans aligned to category procurement strategies to realise business savings and support innovation - Assist in the development of the functional operating model for specific sub-categories - Control of business spend and actively minimise revenue costs through improved use of tools, processes and application of best practice - Track and report on savings targets for specified sub-categories - Build new and improve existing supplier relationships to ensure continued suitability and build greater value - Support the business to achieving compliance with legal and ethical procurement policies - Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - Solves problems by analyzing solution alternatives Key people and teams I work with in and outside of Tesco: People, budgets and other resources I am accountable for in my job: - Colleagues within my function Timely response to Stakeholders and Suppliers - Stakeholders - Directors and Heads of Functions Adherence to Agreed SLA's and KPI's - Finance Deliver Value through savings - Suppliers/industry network - IT/Oracle business support/Oracle Operational skills relevant for this job: Experience relevant for this job: Advanced MS Office Good Presentation skills, The ability to Influence well, Good Numeracy Skills Communication Skills, the ability to Navigate Change, Basic Analytical Ability Networking are preferred for this role Eye-to-Detail Negotiation Skills Planning, Organising & Prioritisation Logical Thinking and Reasoning Standup Presentations Skills Ability to Persuade You will need Refer to Responsibilities Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

About the role This role is responsible to handle first line contact across a range of queries and service areas via written communication channels, leveraging skills, knowledge and tools available to provide tailored solutions that meet the needs of individuals I engage with. Handling queries efficiently and providing and a range of solutions to ensure I deliver the best possible service. You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Ensuring I understand our Core Purpose and the role I play in delivering this - Role modelling the Tesco values and leading by example in what I do and how I behave - Understanding the part I play in delivering our key metrics and performance measures - Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards - Handing and resolving first line contact and queries via written communication channels - Handling first line contact efficiently, to minimize any impact to customers and colleagues and deliver strong NPS scores - Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager - Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others - Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change - Continually developing my skills to be the best I can be in my role - I ensure that all open tickets are closed to agreed timescale - I am expected to work in roster shifts to support customer queries - Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives You will need Customer service orientation Customer Service preferably in written channel Excellent Written Communication in English Communicating and working in a team environment Conflict Resolution Empathy and customer focus Typing speed and accuracy Basic Microsoft Office e.g. Outlook email Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

Job Summary: The Service Business Analyst acts as a technical and operational liaison supporting Cummins service organization through complex data analysis, process optimization, and reporting. This role ensures fact-based decision-making across service functions while also supporting field diagnostics and high-level repair execution. The analyst will play a dual role: delivering insightful analytics to improve service operations Pan-India and supporting frontline service teams with expert-level technical understanding. Key Responsibilities: Business Analysis & Operations Support Collect, consolidate, and interpret data to support service processes, tools, and performance metrics. Analyze and document current business practices; identify process gaps and recommend improvements. Monitor key service KPIs, identify trends, and provide actionable insights to leadership. Prepare reports, dashboards, and evaluations that influence business decision-making. Act as a bridge between business users, technical teams, and third-party providers to resolve service issues and optimize performance. Support and track the execution of customer support functional projects, ensuring timely and quality delivery. Participate in system/process testing for new rollouts or enhancements. Serve as a liaison with both external providers and internal stakeholders for business support and issue resolution. Drive and enhance adherence to Service KPIs across Pan-India. Support the development of testing strategies and execution plans for new processes or system enhancements. Contribute to special projects, process improvements, and other business initiatives as assigned. Technical Field Service Support Apply diagnostic tools and specialized procedures to address and resolve complex engine and product issues on customer sites. Perform and oversee preventive maintenance, complex repairs, and progressive damage checks. Escalate unresolved technical issues to specialists and collaborate on resolutions. Provide coaching to junior technicians and review repair plans, parts lists, and documentation. Identify service upselling or process improvement opportunities during customer interactions. Ensure compliance with HSE policies and maintain clean, operational work tools and vehicles. External Qualifications and Competencies Competencies: Communicates Effectively Clearly and consistently communicates across multiple channels to varied audiences. Customer Focus Prioritizes customer satisfaction through data-driven service improvements and proactive support. Manages Complexity Navigates ambiguity and large data sets to solve multifaceted problems. Manages Conflict Handles sensitive situations constructively, maintaining professionalism. Self-Development Actively seeks growth and keeps up to date with tools, systems, and technologies. Develops Talent Supports learning and development of team members and service partners. Values Differences Fosters an inclusive environment by valuing diverse perspectives. Health and Safety Fundamentals Promotes and practices safe behaviors, helping build a zero-incident culture. Technical Competencies: Diagnostics Application Troubleshoots complex engine and service issues using advanced workflows and electronic tools. Electronic Service Tool Application Utilizes tools such as INSITE and other Cummins software to diagnose and resolve technical issues. Engine Systems Interactions Understands and analyzes how various engine systems interrelate to identify root causes. Product Repair and Maintenance Performs advanced mechanical and electrical repairs to ensure quality outcomes. Service Documentation Accurately records service information, using business systems to support warranty and historical records. Technical Escalation Appropriately escalates unresolved issues while documenting root causes and actions for continuous improvement. Education, Licenses, and Certifications: Vocational diploma or technical degree in Engineering or a related field (required) Apprentice-trained engine technician (preferred) Valid driving license (mandatory) May require additional certifications for compliance with export control or local regulatory standards Additional Responsibilities Unique to this Position Experience Requirements: Significant experience in field service or service operations, preferably in engine or power systems Demonstrated ability in business analysis, performance reporting, and process improvement Expert-level knowledge of Cummins engine products and diagnostic procedures Prior experience in coaching, mentoring, or team leadership (preferred) Experience working with data visualization/reporting tools (e.g., Power BI, Excel, SQL) is advantageous Strong stakeholder management and cross-functional communication Skills Summary: Service process analytics and KPI management Complex diagnostic troubleshooting Customer service and support operations Report generation and interpretation Data consolidation and project execution Preventive maintenance planning Team development and technical mentoring HSE compliance and audit readiness

We're looking for a dynamic, people-oriented, highly analytical person to join our development team in Pattern’s Pune office. Roles And Responsibilities Collaborate with team of full stack and frontend developers to design/architect, develop, and maintain progressive web-based applications Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution Manage and prioritize within timelines for project milestones and take personal responsibility for on-time deliverables Troubleshoot, debug, performance-tune, and optimize a module of code Communicate technical concepts with tradeoffs, risks and benefits Continually focus on individual and team member development Technical Qualification 5+ years of experience in building applications based on JavaScript Strong understanding and practical experience of JavaScript, HTML, CSS3 and component driven UI development. Experience in building JavaScript applications with modern client-side structured React.js JS frameworks Proficiency with SVN or Git and appreciation for clean and well documented code Experience of working with developers within an agile development process to ensure a polished and easy-to-use end product Proven analytical/technical aptitude with excellent problem-solving skills Leadership experience in coaching, mentoring and knowledge transfer Excellent communication, presentation and facilitation skills Ability to work under tight deadlines and handle multiple/detail-oriented tasks. Understanding of memory management in JavaScript Experience with Webpack, Typescript, Ruby/Rails AWS platform experience Familiarity with D3 or Graph/Charting Libraries 1+ years’ experience with eCommerce platforms Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Consulting Apprenticeship Location: Gurgaon | Mumbai | Bangalore Duration: Minimum 3 months (with the potential of full-time conversion) About Athena Athena is India’s largest and fastest-growing organization in the premium undergraduate study-abroad space. Founded a decade ago by two Princeton graduates, Poshak Agrawal and Rahul Subramaniam, Athena is headquartered in Gurgaon with offices in Mumbai and Bangalore, and has catered to students from over 26 countries. Athena’s vision is to help students become the best version of themselves. Through our transformative and holistic life-coaching programs, we encourage students to embrace both depth and breadth—sciences and humanities—and apply their knowledge to address local and global challenges. Our flagship program has guided students to secure admissions into the world’s most prestigious universities, including Harvard, Princeton, Yale, Stanford, Cambridge, MIT, Brown, Cornell, University of Pennsylvania, and University of Chicago, among many others. With a legacy as pioneers in the study-abroad process and a culture rooted in creativity, openness, and growth, Athena offers the perfect platform for individuals looking to build a lasting career in education and consulting. Learn more: Athena Education Key Responsibilities As a Consulting Apprentice, you will: Work directly under the guidance of the seniormost layer of the Consulting function. Your mentors will have 5+ years of experience in the education consulting industry and a stellar track record of admits to elite universities. Learn the fundamentals of profile development and profile presentation for elite colleges. Shadow meetings with some of our premium clients, ranging from government officials to CXOs to perfect the art of strategic counseling, diplomacy, and client management. Assist with operational management, including documentation and knowledge repository creation. Support in research assignments related to universities, programs, and extracurricular opportunities for students. Contribute to stakeholder management by collaborating with technical/ research mentors, creative writers, and external partners. Support project teams in identifying and resolving roadblocks, ensuring smooth project delivery. Participate in internal training sessions and workshops to develop consulting, communication, and management skills. Key Skills & Qualifications Excellent communication skills (verbal and written). Bachelor’s or Master’s degree from a top global university. Strong organizational skills, adaptability, and eagerness to learn. A proactive, detail-oriented, and collaborative mindset, with eagerness to master the art of client management Why Join Us? Impact: Shape the journeys of some of the country’s brightest students – the pioneers of tomorrow. Learning & Growth: Gain first-hand experience in client counseling, project management, and education consulting. Culture: Join a young, dynamic, and multicultural team from across the globe. We are ambitious, adventurous, and sometimes funny. Community: Work in an environment that values intellectual curiosity, independence, and creativity – plus, we love sharing food! Stipend & Conversion Opportunity: Receive a competitive stipend during your tenure This is more than an internship – it’s an apprenticeship. Perform well, and you can secure a full-time opportunity with Athena.

Lead and manage end-to-end supply chain operations across functions such as materials, production, inventory, logistics, demand management, and order fulfillment. Ensure alignment with internal and external customer expectations while driving continuous improvement and operational excellence. Key Responsibilities: Act as the first line of escalation for project management issues. Lead weekly project management reviews with regional leads. Conduct fortnightly reviews with the steering committee. Oversee all operational management activities and manage a dedicated team. Ensure asset management controls, including inventory accuracy. Manage daily supply chain operations to ensure efficiency and reliability. Lead continuous improvement initiatives aligned with Cummins Operating System. Support corporate supply chain initiatives and cross-BU planning processes. Collaborate with stakeholders to mitigate long-term supplier constraints. Develop and implement common supply chain processes and procedures. Analyze operational trends and develop corrective action plans. Address supply chain failures promptly and escalate when necessary. Prepare and manage annual operating plans including expenses, resources, and capital. Coach and develop staff, setting goals for training, performance, and career growth. External Qualifications and Competencies Qualifications: College, university, or equivalent degree required. Licensing may be required for compliance with export controls or sanctions regulations. Core Competencies: Communication: Effectively deliver multi-mode communications tailored to diverse audiences. Talent Development: Support career growth and organizational goals through people development. Leadership: Provide clear direction, delegate effectively, and remove obstacles. Engagement: Foster a motivating environment to drive organizational success. Results Orientation: Deliver consistent outcomes even under challenging conditions. Accountability: Uphold commitments and ensure others do the same. Trust Building: Demonstrate integrity and authenticity to gain confidence. Process Optimization: Continuously improve work processes for efficiency and effectiveness. Technical Competencies: Inventory Management & Optimization: Use analytics to determine optimal inventory levels across the supply chain. Material Planning: Utilize advanced tools (e.g., BI dashboards, planning centers) for inventory decisions and root cause analysis. Materials KPI Management: Interpret KPIs to assess performance and drive strategic improvements. Supply Chain Knowledge: Understand and influence end-to-end supply chain integration balancing inventory, cost, and delivery. Values Differences: Embrace diverse perspectives and cultures to enrich organizational outcomes. Additional Responsibilities Unique to this Position Skills and Experience: Experience: 15 years of relevant supply chain or operations management experience. Shift Requirement: Must be willing to work night shifts to support US time zone operations. Location: Pune, Maharashtra (Night Shift: 5 PM to 2 AM IST) Shift Benefits: Night shift allowance, pickup and drop facilities within PMC & PCMC jurisdict

This position is responsible for implementing and sustaining a positive health, safety, and environmental culture through the application of Cummins management systems at a low-complexity site , such as a Master Rebuild Center. The role includes both health & safety and environmental oversight, ensuring compliance with internal and external requirements. The HSE Leader will drive strategic initiatives, manage operational risks, and lead continuous improvement efforts across the site. Key Responsibilities: Implement and maintain HSE management systems in accordance with Cummins requirements and ISO standards. Ensure legal compliance with all applicable health, safety, and environmental regulations. Drive operational risk management and implement emergency preparedness and response programs. Lead site-level HSE initiatives, including incident prevention, environmental sustainability, and pollution prevention. Develop strategic and tactical plans for continuous HSE improvement at the site. Build strong cross-functional relationships to promote a culture of safety and environmental stewardship. Provide leadership in hazard identification, environmental aspect identification, and risk assessment programs. Set targets and objectives for site-level HSE performance and monitor progress to completion. Coach and develop internal teams and stakeholders on HSE practices and responsibilities. Interface with regulatory bodies and support external audits or inspections. Conduct investigations of incidents and ensure implementation of effective corrective actions. Maintain up-to-date and controlled support content, adhering to data privacy standards. Prepare and submit HSE reports using approved internal systems. Conduct annual management system reviews and lead follow-ups on audit findings and performance gaps. External Qualifications and Competencies Skills and Experience: 7-10 Years experience in health, safety, and environmental management. Demonstrated experience managing ISO health, safety, and environmental standards (e.g., ISO 14001, ISO 45001). Experience in incident investigation, root cause analysis, and corrective/preventive actions. Familiarity with regulatory compliance, risk assessment, emergency preparedness, and contractor safety. Exposure to HSE data evaluation, reporting systems, and improvement planning. Previous people management or cross-functional leadership experience preferred. Rebuild and Remanufacturing experience would be added advantage. Key Competencies: Builds Effective Teams: Leverages diverse perspectives to build strong, goal-oriented teams. Courage: Addresses difficult issues and communicates honestly. Develops Talent: Cultivates people to meet personal and organizational goals. Drives Results: Delivers consistent outcomes, even under challenging conditions. Instills Trust: Gains confidence through integrity and authenticity. Manages Complexity & Conflict: Navigates complicated issues and resolves conflicts with minimal disruption. Strategic Mindset: Translates vision into actionable strategies. Values Differences: Appreciates diverse viewpoints and fosters inclusion. Technical/Functional Capabilities: Health, Safety and Environment Management Systems: Applies international standards practically and maintains certification readiness. HSE Incident Investigation & Root Cause Analysis: Executes evidence-based investigations and derives impactful corrective actions. Performance Measurement & Evaluation: Uses KPIs to monitor HSE trends and guide decisions. Risk Assessment: Applies risk prioritization tools to identify and control hazards effectively. Influences HSE Culture: Positively shapes behaviors and fosters an environment of safety and compliance. Work-Related Injury and Illness Management: Ensures proper reporting, care, and compliance related to workplace incidents. Additional Responsibilities Unique to this Position Qualifications: Any Graduate along with ADIS. Degree in Health, Safety and/or Environmental field preferred. Professional HSE certification (e.g., NEBOSH, CSP, CIH) preferred.

Lead and manage end-to-end supply chain operations across functions such as materials, production, inventory, logistics, demand management, and order fulfillment. Ensure alignment with internal and external customer expectations while driving continuous improvement and operational excellence. Key Responsibilities: Act as the first line of escalation for project management issues. Lead weekly project management reviews with regional leads. Conduct fortnightly reviews with the steering committee. Oversee all operational management activities and manage a dedicated team. Ensure asset management controls, including inventory accuracy. Manage daily supply chain operations to ensure efficiency and reliability. Lead continuous improvement initiatives aligned with Cummins Operating System. Support corporate supply chain initiatives and cross-BU planning processes. Collaborate with stakeholders to mitigate long-term supplier constraints. Develop and implement common supply chain processes and procedures. Analyze operational trends and develop corrective action plans. Address supply chain failures promptly and escalate when necessary. Prepare and manage annual operating plans including expenses, resources, and capital. Coach and develop staff, setting goals for training, performance, and career growth. External Qualifications and Competencies Qualifications: College, university, or equivalent degree required. Licensing may be required for compliance with export controls or sanctions regulations. Core Competencies: Communication: Effectively deliver multi-mode communications tailored to diverse audiences. Talent Development: Support career growth and organizational goals through people development. Leadership: Provide clear direction, delegate effectively, and remove obstacles. Engagement: Foster a motivating environment to drive organizational success. Results Orientation: Deliver consistent outcomes even under challenging conditions. Accountability: Uphold commitments and ensure others do the same. Trust Building: Demonstrate integrity and authenticity to gain confidence. Process Optimization: Continuously improve work processes for efficiency and effectiveness. Technical Competencies: Inventory Management & Optimization: Use analytics to determine optimal inventory levels across the supply chain. Material Planning: Utilize advanced tools (e.g., BI dashboards, planning centers) for inventory decisions and root cause analysis. Materials KPI Management: Interpret KPIs to assess performance and drive strategic improvements. Supply Chain Knowledge: Understand and influence end-to-end supply chain integration balancing inventory, cost, and delivery. Values Differences: Embrace diverse perspectives and cultures to enrich organizational outcomes. Additional Responsibilities Unique to this Position Skills and Experience: Experience: 15 years of relevant supply chain or operations management experience. Shift Requirement: Must be willing to work night shifts to support US time zone operations. Location: Pune, Maharashtra (Night Shift: 5 PM to 2 AM IST) Shift Benefits: Night shift allowance, pickup and drop facilities within PMC & PCMC jurisdict

The Loan Doc & Proc Team Coord is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Individual must be accountable, ethical, results oriented, trustworthy and credible. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Responsibilities: This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment. Integrates a solid understanding of industry, business standards and practices of loan documentation processes Applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement Ability to lead and provide guidance to a small team Deals with most loan related problems independently and has some latitude to resolve complex issues Applies judgment when interpreting data, preparing reports, and presents findings to management with recommendations based on identified trends and facts Designs and analyses complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities Participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that loan documentation/processing functions Demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies Timely management, escalation and resolution of all requests / inquiries / issues / errors related to loan documentation Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit, and the wider Operations group Provides informal guidance and/or on-the-job-training to new team members Has direct interaction with external customers to disseminate or explain information Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 8 to 12 years of experience Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process Demonstrate understanding of Loan Processes, Procedures, Products and Services General awareness of managing, preparing, and reviewing loan documentation Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues Awareness of risk types, policies and control measures and processes Comply with applicable laws, rules, and regulations, and adhering to Policies Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Loan Documentation and Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Hello , We have an urgent job opening with one of our MNC client , if you interested the please share your updated resume Job opening Lead infrastructure engineer. Location : Navi Mumbai As a “Lead Infrastructure Engineer” working in IT infrastructure team, you will be involved in the support of our Wired and Wireless LAN, WAN and Datacenter Networks for MNC growing IT infrastructure that currently covers over 33 offices and 6 Datacenter’s worldwide. You will also be involved in the transition process and will work in collaboration with third line engineering teams based in Chicago, London, and Shenzhen. Interested candidates should have a proven track record of supporting significant Network Infrastructures. The successful candidate for this role should have at least 6-8 years’ experience in Network Lead support role and should have experience and knowledge of Cisco Switches, Routers, Firewalls, Cisco IOS, NX-OS, ASA, Cisco ACI, Cisco Wireless and Cisco Identity Service Engine. A CCNP or higher certification is required, and experience of Cisco Umbrella, Cisco DNAC, Cisco ACI and Zscaler ZIA & ZPA technology would be advantageous. Candidates should have an appreciation of security standards, best practices, and principals. Candidate should have excellent verbal and written communication skill in English, also bachelor’s degree or Diploma in Computer Science or Information Technology with strong academic credentials. Preference will be given to applicants with relevant IT industry technology certifications. (E.g., CCNP/CCIE Wireless, CCNP/CCIE R&S, ITIL v3/4) Candidate should be willing to work in UK shift (01:00PM – 10:30PM IST). Must have Experience People Management Expert, 5-6 years Network Lead Expert, 5-6 years Cisco Routing, Switching & Firewall Expert, 6-8 years English verbal and written communication Expert, 6-8 years Cisco Wireless Intermediate, 4-6 years Cisco ISE Intermediate, 4-6 years Palo Alto Intermediate, 3-4 years. Good to have Experience 1-2 years.Cisco ACI Intermediate, 1-2 years Cisco DNAC Intermediate, 1-2 years Cisco Umbrella Intermediate, 1-2 years Zscaler ZIA and ZPA Intermediate, 1-2 years Cloud Networking in AWS & Azure Intermediate, Day to Day responsibilities: People manager who has a passion and understanding for providing outstanding support Lead a team of Network Engineers who are responsible for handling 24X7 network support. Clarify performance expectations and help team members achieve success through coaching, mentoring, and providing effective and timely feedback, recognizing accomplishments, and providing discipline when appropriate. Monitor & Manage resolution SLAs for tickets. Create / update / maintain Standard Operating Procedure & wiki pages. Interface with other teams of network lead to resolve incidents Participation in the delivery of IT projects as required. Create RCAs for Severity 1 & 2 incidents. Collaborate and contribute with team members, vendors, and other technical staff to develop, design, implement, and continuously improve systems. Manage shift schedules & resource availability for maintenance, projects & other tasks. Provide technical inputs for weekly/monthly reviews & reports. Create & execute plans for Maintenance activities, upgrades & new deployment. Experience in managing and troubleshooting of Cisco ISE, Cisco Wireless Controllers Access Points Experience in Riverbed and Symantec Bluecoat and ability to provide the reports of top users are who are consuming the most bandwidth. Actively participate in monthly maintenance activities which includes IOS, Cisco Nexus Upgrades, Wireless controller & ASA Upgrades Managing and maintaining the operational integrity of our systems Assist with the transition of Knowledge and support processes to the infrastructure support team. Use critical thinking and project management discipline, tools and techniques in the day-to-day execution of responsibilities and in resource and workload planning. Well-developed communication skills, with the ability to understand, make recommendations on, and convey technical issues and solutions to a range of stakeholders, both internal and external Skills and Requirements: Experience in managing a 24X7 support team. Bachelor’s Degree or Diploma in Computer Science or Information Technology At least 6-8 years of Experience in a networking focused Enterprise Networks Hands-on experience in a Large and complex network environment Good English communication and presentation skills (written & verbal) Team Lead who has a passion and understanding for providing outstanding support An ability to demonstrate a focus on attention to detail and high-quality results. Excellent English communication and presentation skills (written & verbal) Good understanding of wireless site surveys and network assessments tools and processes Expertise in Network Management and Troubleshooting via Cisco DNAC and Assurance will be advantageous. Hands-on experience in a complex network environment Strong technical subject matter expertise on Cisco Routers, Switches, Firewalls & other Networking equipment’s Strong technical expertise with Switching (VLAN, Trunking, Dot1x, various flavours of STP) protocols and Routing protocols (RIP, EIGRP, OSPF, BGP) Strong knowledge & good experience on Site-2-Site VPN, Remote VPN, Data Protection, URL filtering, NAT, QOS, IPSEC Experience in Monitoring tools. Expertise in Cisco Identify Service Engine (ISE) Knowledge of Jira and ServiceNow ticketing system Knowledge on Cisco Umbrella and Zscaler will be advantageous. Knowledge on Palo Alto Firewall will be advantageous. Knowledge on AWS and Azure networking concepts will be advantageous. Experience in QoS for wireless and voice over wireless will be advantageous. Advantageous: In depth knowledge of Cisco Wireless Suite and 802.11 family of protocols ITIL foundation (v4) certification CCNP/CCIE in R&S/Wireless certifications Thanks Priyanka Sharma priyankasharma131194@pr-optimistic.com

Team Leader - (Sales (US Home Security Process)-WFO We are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO’s US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met. 1. Roles and Responsibilities: • Candidates should have experience of Team Handling/Sales/KPIs. • Drive high conversion rates for both inbound and outbound sales. • Implement sales strategies to overcome objections and close deals effectively. • Analyse sales trends and take corrective actions to improve performance. • Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels. • Knowledge of operational processes, logical thinking, reporting and analysis. • Making daily & monthly reports maintain the SLAs of team. 2)Required Skills: • At least 1 year of experience as a Team Leader in Sales (INTERNATIONAL BPO MUST). • Strong understanding of sales techniques, objection handling, and closing strategies. • Excellent communication and interpersonal skills.Must be analytical and detail oriented. • should have handled a team of 15-20 FTEs. • Ability to coach, mentor, and drive performance in a high-pressure environment. • Experience working with CRM tools and sales reporting 3)Perks & Benefits: • Performance-based incentives • Benefits of Insurance • Exciting and dynamic work environment • Attendance Bonus • 5 Working Days • US Shifts Interview Timings: 6.30pm till 9.00pm (Monday to Friday) 4) Location: Sanpada,Navi Mumbai , Maharashtra

Cambridge Overseas School is looking for PGT Mathematics to join our dynamic team and embark on a rewarding career journey. Required Candidate profile A Teacher is responsible for facilitating learning in a classroom setting, delivering lessons & Excellent communication Skills.

Cambridge Overseas School is looking for PGT Political Science to join our dynamic team and embark on a rewarding career journey. Required Candidate profile A Teacher is responsible for facilitating learning in a classroom setting, delivering lessons & Excellent communication Skills.

About the Role We are looking for a Leadership Training & Execution Lead to bridge the gap between leadership vision and frontline execution. As a Middle Manager in Learning & Development, You will design, deliver, and embed managerial competency programs while ensuring that teams are equipped with tools, frameworks, and habits for sustainable success. Key Responsibilities: Balance high leadership expectations with realistic execution strategies. Design and develop training manuals, SOPs, and reinforcement material for continuous learning. Define managerial competencies (planning, delegation, accountability, feedback, conflict resolution, decision-making) and build learning modules around them. Translate the leadership’s vision and strategic directives into executable training programs. Embed new methodologies into daily team rituals and ensure sustained adoption. Experience & Skills: Strong knowledge of coaching frameworks. Instructional design expertise for scalable training programs. Ability to measure learning effectiveness using 360° feedback and performance metrics. Familiarity with knowledge repositories, e-learning platforms, and reinforcement tools. Proven mentoring, coaching, and team development skills. Ability to connect leadership development with tangible business outcomes. . About Wellversed Wellversed owns and operates a portfolio of nutrition brands to empower people to attain their most optimal state of wellness. Our brands like Wellcore, YouWeFit, Ketofy, Zero Sugar, Dynamite and Okami - enable people to unlock their performance potential and live healthier lives. The brands are made available to our customers through an omni-channel approach including our own eCommerce portal (www.wellversed.in). Location : Gurgaon, Haryana

Location :- Gurgaon/Bangalore About Us- Kantar is the world’s leading marketing data and analytics business and an indispensable brand partner to the world’s top companies, including 96 of the world’s 100 biggest advertisers. We have a complete, unique and rounded understanding of people around the world: how they think, feel and act, globally and locally in over 90 markets. Role Overview: - The Senior People Services Specialist is responsible for delivering high quality people services to the business as well as providing support and expertise to the wider people services / operations team, which provides high-quality HR services to all colleagues across the organisation. The role involves overseeing the delivery of HR processes to a high level of service, coaching, and mentoring team members, and driving improvement initiatives. Roles & Responsibility: Monitor and co-ordinate the day-to-day operations of the people services teams, ensuring service level agreements are met and customer satisfaction is high. Provide guidance and support to the team members on end-to-end employee lifecycle and related polices and processes. Develop and deliver training and coaching programmes to enhance the skills and competencies of the team. Identify and implement opportunities for process improvement, automation, and standardisation, in collaboration with the wider people team and stakeholders. Ensure compliance with relevant HR legislation, regulations, and best practices. Maintain accurate and up-to-date HR records and reports, using appropriate systems and tools. Handle complex or escalated HR queries and issues, resolving them effectively and efficiently. Support the development and implementation of HR projects and initiatives, contributing to the strategic goals of the organisation. Act as a role model and advocate for the people operations function, promoting its value and reputation internally and externally. Capability Statement: - 3 to 4 years of relevant HR experience, preferably in a shared service or customer service environment Strong knowledge of HR processes and best practices, for the regions aligned to Excellent communication and interpersonal skills, with the ability to build rapport and trust with colleagues at all levels. Problem-solving and analytical skills, with the ability to handle complex and sensitive situations. Continuous improvement mindset, with the ability to identify and implement process enhancements and efficiencies. Highly organised and detail-oriented, with the ability to prioritise and manage multiple tasks and deadlines. Proficient in using various HR systems and tools, such as Workday, Service Now etc. Flexible and adaptable, with the ability to work in a fast-paced and changing environment. Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And if we combine the expertise of our people with the latest AI technology, we can really help brands discover some amazing insights. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way works for them. We encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

Job Title: US Audit Manager Department: Audit (US) Location: Hyderabad (Hybrid) About Us: Sentient an Ascend Company is a fast-growing accounting outsourcing firm serving a diverse portfolio of clients across the United States. With a highly skilled team based in both the U.S. and India, we specialize in delivering fully customized accounting solutions tailored to meet the unique needs of CPA firms. Leveraging the power of AI, process automation, and a scalable suite of services, Sentient empowers CPA firms to enhance efficiency, reduce costs, and focus on strategic growth. Our commitment to quality and innovation ensures that our clients receive accurate, timely, and value-driven support. We are proud to be an Ascend Partner Firm, one of the top CPA firms in the U.S., enabling us to deliver exceptional service and results to clients nationwide. For more Info: Sentient an Ascend Company & Ascend About the role: As a full-time audit professional, you would be the main point of contact from Sentient for the client assigned and be responsible for all the Key Performance Indicators (KPIs), along with managing day-to-day operations of those clients. This role primarily focuses on clients in the Construction industry , with additional responsibilities involving Government & Banking audits. You will be involved in various engagement types , including Reviews, Audits, and Compilations , ensuring thorough and compliant execution of each engagement. Responsibilities: Manage a portfolio of clients by leading a team of Seniors, Senior Associates, and Associates. Ensure the team delivers timely and high-quality work, as per the audit methodology and in line with the client expectations. Develop and maintain productive relationships with key client contacts, such as principals/ partners. Proactively discuss workflow management with the client, allocating professionals to the assigned work and monitoring performance against standards. Monitor utilization for the team, budget to actuals, and other operational matters. Demonstrate professionalism, competence and clarity of communication when dealing with client/ engagement teams. Establish expectations regarding value to be delivered to the respective client/ engagement teams. Identify opportunities to improve the scope of work. Standardize audit processes along with leveraging best practices across client/ engagements or beyond. Help team members grow by encouraging them to actively contribute to the team. Lead by example, delegate work successfully and develop and maintain high performing teams. Conduct timely performance reviews and provide performance feedback and training. Use technology and tools to continually learn, share knowledge with team members, and enhance service delivery. Contribute to technical and soft-skills training to continually develop the team’s skills. Actively participate in organizational initiatives, such as recruitment, trainings, and others. Ensure compliance with all applicable regulations and internal policies. Resolve complex accounting/ auditing issues and provide guidance on technical matters. Qualifications: Qualified Chartered Accountant (CA) or Certified Public Accountant (CPA) Articleship with other Big4 or mid-tier accounting firms Qualified candidates - 5+ years of relevant work experience in US Audits Non-Qualified candidates - 7+ years of relevant work experience in US Audits Expert knowledge of US Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS) Proficiency in using various audit tools and applications Industry experience in Construction, Government, and Banking Preferred Skills: Excellent communication skills Effective interpersonal, risk management, facilitation and presentation skills Project management, leadership, coaching, counselling and supervisory skills Robust logical and reasoning skills Ability to spread positive work culture, teaming and live Firm values Ability to quickly form strong working relationship with colleagues in India and global teams Unlocking Growth with SENTIENT

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The ideal candidate will have a strong background in Agile methodologies, particularly Scrum, with proficiency in tools like JIRA, Confluence, and Agile Metrics Reporting. The role requires the ability to create complex dashboards on burndown charts, velocity, capacity planning, issue tracking, and execute all standard Scrum Master responsibilities in a dynamic and collaborative environment. Essential Duties Act as a servant leader, guiding and coaching the Scrum team on Agile principles and practices to ensure the successful adoption and execution of the Scrum framework Facilitate and lead Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring they are effective, focused, and lead to actionable outcomes Manage and maintain the Scrum process, including the sprint backlog, sprint planning, task estimation, and sprint progress tracking using tools like JIRA and Confluence. Collaborate with Product Owners and stakeholders to prioritize and groom the product backlog, ensuring that it is refined manageable, and aligned with project goals Create and maintain detailed and complex dashboards for burndown charts, velocity trends, capacity planning, and issue tracking to enable informed decision-making and effective sprint execution. Identify and remove impediments or blockers hindering the team's progress, facilitating resolution, and promoting a culture of continuous improvement. Foster a collaborative and communicative environment within the team, encouraging transparency, trust, and open dialogue among all members. Encourage and facilitate cross-functional collaboration and self-organization within the team to drive high-quality, on-time deliverables. This role includes release management responsibilities, coordinating release planning, scheduling, and deployment across multiple teams. You will work closely with Product Owners, QA, and DevOps to ensure high-quality, timely releases. Experience/Education/Certifications Minimum Qualifications: Bachelor's degree in computer science, Engineering, or a related field. 8-10+ years of proven experience as a Scrum Master in a fast-paced software development environment, adept in Agile methodologies (particularly Scrum). Technical/Soft Skills Proficiency in Agile tools such as JIRA, Confluence, and Agile Metrics Reporting for effective project management and reporting. Ability to create complex dashboards for burndown charts, velocity, capacity planning, issue tracking, providing valuable insights for decision-making. Strong understanding of Agile principles and practices, with the ability to guide and coach teams towards self-organization and continuous improvement. Excellent communication, facilitation, and conflict resolution skills. Scrum Master certification (e.g., CSM, PSM) preferred Remove impediments and shield the team from external distractions. Strong stakeholder management and facilitation skills. This role includes release management responsibilities, coordinating release planning, scheduling, and deployment across multiple teams. You will work closely with Product Owners, QA, and DevOps to ensure high-quality, timely releases Required LEADERSHIP SKILLS Coach and mentor, the Scrum Team, and stakeholders on Agile practices, empowering them to self-organize and continuously improve. Utilize Agile Metrics Reporting to provide insights into team performance, aiding decision-making and fostering accountability. Familiarity with Agile tools like Jira, Azure DevOps, Rally, or Trello. Strong understanding of Agile frameworks (Scrum, Kanban) and Agile methodologies. Preferred Support team dynamics, mediating conflicts, resolving disagreements At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients and the publics trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. The Operations Analytics team uses data analysis to improve efficiency, reduce costs, and enhance customer experience across the front and back office. They focus on optimizing contact center performance, automating processes, resolving customer issues, and supporting KYC operations. Projects include enhancing First Contact Resolution, improving complaint and sentiment analysis, streamlining card issuance and return mail processes, and optimizing capacity planning and staffing. They leverage tools like NLP and AI to reduce complaints and identify agent coaching opportunities. Their goal is to drive data-driven decision-making for operational improvements. The Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. In this role, you are expected to: Gathers operational data from various cross functional stakeholders to examine past business performance Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc. Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies. May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis. Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. As a successful candidate, you’d ideally have the following skills and exposure: Data Analysis & Process Improvement: Expertise in statistical analysis, data mining, process mapping, and process re-engineering (Lean, Six Sigma). Proficiency in using data visualization tools (e.g., Tableau, QlikView) to identify trends and present findings. Automation & Programming: Experience with automation tools (e.g., SAS, PySpark) and programming languages (e.g., Python, SQL) to develop and implement automated solutions for operational processes. Business Acumen & Communication: Strong understanding of business operations and financial metrics. Ability to translate data insights into actionable recommendations and communicate effectively with stakeholders. Customer Focus & Problem-Solving: Demonstrated ability to analyze customer feedback (complaints, sentiment), identify pain points, and develop solutions to improve customer experience. Strong analytical and problem-solving skills to address operational challenges. Domain Expertise (Finance/Banking): Knowledge of financial services operations, regulatory requirements (e.g., KYC, AML), and industry best practices is highly beneficial. Education: Bachelors/University degree or equivalent experience Years of Experience: 2-5 years(for Masters) 4-7 year of experience (4 years Bachelors) Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. ------------------------------------------------------ Job Family Group: Decision Management ------------------------------------------------------ Job Family: Business Analysis ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 5-7 Years’ Work Experience Saviynt-Senior Security Consultant– IAM 6 years of experience in the field of IT services with over 2 years of experience in Identity and access management Saviynt Implementation experience for various Projects. Engineer, develop and maintain enterprise IAM solutions using Saviynt IGA tool Develop and Build new application Integration, Account and Entitlement Connectors and perform periodic certification reviews in the Saviynt Platform. Design and Develop new access request form in Saviynt based on Business needs. Enhance review definitions, generation of review for quarterly audit Support during New Application onboarding with Saviynt Security Manager (SSM). Experience in development phase for one or more of the Saviynt components - Build Warehouse, Access Request System (ARS), Rule Management, User Provisioning, Access Certification, Identity analytics, Segregation of Duties Possess good knowledge on one or more of the following modules in Saviynt IGA tool: Application Onboarding (Provisioning/De-provisioning), Birth right Provisioning, Application Workflows, Analytics-Reporting Services and Delegation. Good knowledge in the configuring of workflows in Saviynt IGA tool. Good knowledge of configuring birthright rules for the user onboarding workflows. Have involved in creation of XML jobs in Saviynt IGA tool. Verify and ensure users entitlement in an application/platform is appropriate based on an individual’s business role and job function. Remediate access of the users if it is no longer required. Collaborate with other IAM engineers and architects on major initiatives. Be a strong individual contributor who improves IAM service offerings. Develop and maintain IAM technical documentation, code repositories, and development environments. Provide guidance to IAM operations team and serve as escalation point for resolving operational incidents. Operate as a technical subject matter expert and advise project teams regarding integration with IAM technologies. Skills Expertise Saviynt IGA v5.0 or later Knowledge on MySQL. Scripting knowledge like Shell, PowerShell, Perl etc Good soft skills i.e. verbal & written communication, technical document writing etc Exposure to global security standards e.g. PCI, SOX, HIPAA etc Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt L100,L200 Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We’re looking for resources with expertise in Power Platform to join the group of our Microsoft Power Platform team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of our service offering. Your Key Responsibilities Lead the design and development of solutions using Microsoft Power Platform, including Model-Driven Apps (MDA), Canvas Apps, Power Automate, Power Pages and Dataverse. Design and implement custom connectors, plugins, PCF and Power Pages. Experience with integration of data from multiple data sources like Azure SQL, SQL Server, SAP, Service Now etc. Integrate AI-driven features like Copilot to augment solution capabilities and deliver intelligent business insights. Collaborate with cross-functional teams to gather requirements and translate them into scalable, efficient technical solutions. Ensure the solutions meet performance, scalability, and security requirements. Lead the technical team as part of project delivery, provide mentorship and technical guidance to team members. Understand and analyse business requirements by working with various stakeholders and create the appropriate information architecture and solution approach. As a PowerApps expert, work on various projects related to Azure and Office 365. Understand and analyse user requests. Take full responsibility for the complete lifecycle of an application from analysis to final deployment. Skills And Attributes For Success Expertise in Power Platform, specifically Model-Driven Apps, Canvas Apps, Power Automate and Dataverse. Proficiency in designing and implementing Power Pages, PCF controls, and custom plugins for enhanced functionality. Knowledge of Power Automate Desktop (PAD) for automating workflows and Power BI for building analytics dashboards. Familiarity with Microsoft Dynamics 365 (D365) for advanced business solutions. Experience integrating AI features like Copilot to drive automation and improve user experience. Strong understanding of Power Platform architecture, security, and governance best practices. Excellent problem-solving skills with the ability to tackle complex technical challenges. Strong interpersonal skills for effective collaboration with clients, stakeholders, and team members. A continuous learning mindset to stay updated on new features and advancements in the Power Platform ecosystem. Certifications (Preferred): PL-600: Microsoft Power Platform Solution Architect PL-900: Microsoft Power Platform Fundamentals PL-200: Microsoft Power Platform Functional Consultant PL-400: Microsoft Power Platform Developer Associate To qualify for the role, you must have A bachelor's or master's degree A minimum of 3.5-8 years of experience, preferably background in a professional services firm. Excellent communication skills with consulting experience preferred Ideally, you’ll also have Analytical ability to manage multiple projects and prioritize tasks into manageable work products. Can operate independently or with minimum supervision What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. The role requires a comprehensive understanding of custody and fund accounting. Responsibilities: Manage a portfolio of high-profile Custody clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards Provide coaching and support to team and serve a point of contact for escalations. Develop and maintain client portfolio through regular calls and face to face interaction, as needed Inform clients about problems (system failures, market issues) and provide regular resolution updates Advise on and advocate the implementation of process improvement and reengineering to improve client experience Maintain knowledge of new market and regulatory requirements affecting client portfolio/base Escalate customer feedback, processing delays and errors appropriately Conduct necessary analyses to resolve problems, liaising with internal teams on escalation, as necessary Complete tasks such as reviews, audit preparation, capacity planning, reporting and maintain control environment Participate in and advise on inquiry-volume reduction, client experience initiatives and cross-departmental initiatives Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of customer experience Relevant experience (business/financial environment) preferred The role requires a comprehensive understanding of custody and fund accounting. Demonstrated project management and organizational skills to prioritize multiple tasks Proven self-reliance and accountability and ability to manage risk Consistently demonstrate clear and concise written and verbal communication with ability to influence stakeholders Proven investigative and analytical skills Consistently deliver high-quality customer service with focus on building client relationships and achieving quality results Education: Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Institutional Customer Service ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Assistant Manager – Data Privacy Group : GDS, supporting the General Counsel’s Office The opportunity This is an exciting opportunity to join a fast-growing team within EY. Based in the GCO Enablement team in GDS India, the role will be part of the Data Privacy team and shall support the EY teams from a privacy perspective. This role involves understanding and advising on data privacy related principles, state and federal privacy laws and regulations (including state data breach requirements and applicable sectoral laws and regulations) and the impact of applicable international regulations (e.g., GDPR). This role also provides advice to address, manage and mitigate identified privacy, data protection and other risks. The work is critical and requires sound experience in data privacy, data protection, contracts, drafting and related areas. Your Key Responsibilities Reviewing and negotiating privacy and data protection terms including data processing agreements (DPAs); data transfer, data protection, privacy notices and related agreements Working collaboratively with internal clients to develop strategies to address identified issues Advising internal EY teams and leaders of the key legal risks of the proposed project or contract, including the legal and regulatory issues that need to be addressed early in the process Assisting with PIA assessments, questionnaires, disputes and breaches Effectively managing workflow, including multiple projects, in a proactive and highly responsive manner Providing practical advice and guidance on privacy and related issues to internal clients and stakeholders, and developing solutions to such issues while effectively managing legal and practical business considerations Advising on applicable state, federal and international privacy laws and regulations and related matters as they relate to EY, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Binding Corporate Rules (BCRs) Attending GCO meetings and training sessions Assist with creating, facilitating and delivering training to the team members. Work with a team of cross functional data protection professionals. Skills And Attributes For Success We are looking for someone who has the following attributes and skills: Provide advice based on the appropriate balance of risk mitigation and business interests on a real-time basis Use of independent judgment and thinking applied to resolution of issues Identify the projects that require communication to and consultation within GCO or with other EY member firms or other functions (e.g. independence, finance, risk management) and advise EY internal teams and functions on how these risks can be addressed Escalate identified key issues and contractual provisions in accordance with EY policies/protocols Work independently on projects, with limited direction, and draw upon extensive knowledge and experience to deliver quality risk management To qualify you must have Excellent organizational skills; demonstrated ability to create, plan and successfully execute projects; and the ability to meet multiple deadlines in a fast-paced environment Excellent verbal and written communication skills, and the ability to interface and communicate effectively and diplomatically with all levels of EY personnel High degree of cultural and emotional intelligence Ability to understand, and accurately articulate and document, complex concepts Ability to assess size and scope of contemplated transactions and to tailor approach accordingly Understanding of when to consult with and seek the input of others Ability to prioritize multiple tasks with competing deadlines Ability to foster teamwork and maintain effective working relationships with internal clients/stakeholders Responsiveness with ability to manage high workload volumes efficiently and effectively Solution-oriented thinking, with a focus on exceptional client service Experience And Qualification Legal graduate with 5-8 years of substantive experience in data privacy domain and an in-depth knowledge of privacy laws – including GDPR, CCPA etc Experience with privacy laws and regulations (including data protection, cross-border data transfers, data retention, data sharing and incident response) and workload/project management Keen interest in technology, privacy and IT security related aspects Previous experience of working in a financial or professional services environment Preferably relevant certifications on privacy (CIPP) What You Can Look For You will be provided with training and coaching on the job. A Team of highly qualified individuals with energy and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of a global company and interact with privacy, legal professional and business team across the globe. What Working At EY Offers EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across eight countries and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

We are actively hiring for Process Trainer 🚀 Role: Process Core/ Soft skill Trainer Industry Type: BPO Department: Banking (UK, US BFSI) Employment Type: Full Time, Permanent Role Category: Corporate Training UG: Any Graduate Location - #Mumbai (Goregaon) Job description Roles and Responsibilities: * Minimum 2 years' experience in Training Domain. * Strong communication skills, Training &Facilitation skills,Interpersonal,Analytical,Technical and Organizational skills. * Develop and deliver customized training programs based on customer needs and requirements. * Provide soft skills training to enhance communication, interpersonal, and leadership skills of team members. * Manage the entire process from planning to execution of trainings using tools like TTI (Training Need Identification) and TNA (Training Needs Analysis). * Evaluation and Feedback, Process documentation, Mentoring and coaching and Compliance. * Collaborate with cross-functional teams to ensure effective delivery of corporate trainings. Kindly mail your cv @ Samina HR 📩 shamina.sayyed@teleperformancedibs.com

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. The Product Developer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. In this role, you’re expected to : The Product Developer is responsible for activities related to the development or new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs This role manages the end-to-end product development lifecycle and internal applications and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking Creates a product vision aligned to business priorities and corresponding road-map to delivery Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms Develops plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product champion within user community Works in close co-ordination with Sales, Technology, Business Managers and senior stakeholders to fulfill the delivery objectives Manages and implements a wide variety of products and solutions Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy Partners with senior team members and leaders and a widely distributed global user community to define and implement solutions Creates clear and specific project plans, business and technical requirements documents for product execution Has direct interaction with business managers, technology, and sales to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. As a successful candidate, you’d ideally have the following skills and exposure : 6-8 years of experience Intellectual curiosity, analytical and conceptual thinker Proactively seeks and develops new opportunities Attention to detail and process/analytic mindset Ability to build networks and relationships internally and externally Familiarity with product development methodologies Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access Comfortable with performing data investigations that require a high degree of accuracy with tight timescales Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets Ability to structure and break down problems, develop solutions, and to drive to results Process Management knowledge with a propensity for detail and comprehensiveness of content Ability to collaborate and clearly communicate with team members of an organization Project Management skills with experience leading large cross functional initiatives Generation of reports and presentations for management Education: Bachelor’s/University degree or equivalent experience Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Product Management and Development ------------------------------------------------------ Job Family: Product Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.