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0 years
0 Lacs
Pune, Maharashtra, India
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Specialist, Implementation Are you motivated to be a part of driving a world beyond cash? Do you like working with customers toward a common goal? Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement? Are you able to cope with a fast changing and ambiguous environment? Overview The CIS (Customer Implementation Services) Team implements and tests Mastercard products and services with financial institutions enabling production electronic payments Globally. CIS ensures financial institutions are systemically synchronized with Mastercard financial messaging. Provides support to our customers to test new Mastercard Release Code or Customers’ system change. The role ensures accurate and precise vetting of customer network interface and systems to process financial payments. Accommodates testing whenever financial institutions make changes on their systems. In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer in the Eastern Europe, Middle East and Africa Region. Deliver standard through complex and large scales implementation activities ensuring quality and reliability of the implementations. Role Manages end-to-end project execution with external customers for all type of implementation projects. Assesses and documents fully independently customer needs & according to implementation activities, drives customer implementation projects following the global project methodology. Guides & consults customers through the established implementation process, rules, specifications and required documentation until full closure of the project. Is managing a high number of multiple projects in parallel. Utilizes available tools and resources to conduct in-depth testing of data elements, network configurations and interfaces to ensure accurate and precise vetting of customer network interface and systems to process financial payments, and consumer tailored service interactions. Manages customer escalations in a complete autonomous manner. Drives for flawless execution of CIS implementation projects with high satisfied customers aligned with the department mission. Handling/ being experienced with the most demanding, strategic markets and customers with non-standard and difficult project scope. Identifying training needs of customers, provides AOW trainings to customers. Lead end-to-end, with a strong sense of ownership, key initiative(s) and SME role(s) of complex product(s) and/or core role(s). Delivers the SME role(s) flawlessly as per the documented guidelines and best practices. Handling the implementation of new large and complex pilots’ products and/or service. Assessing all aspects of the readiness of a brand-new products/flavor from a CIS perspective. Guarantee that CIS is well equipped to deliver scalable new product(s) with the expected materials and accesses with the support of PD & GPI. Upskill the technical expertise of CIS team on the given area of expertise. Organize adequate training(s) of CIS resources. Coaching all type of experienced colleagues for the given area of expertise. Spreading the knowledge across the team members. Act as a customer delivery consultant for the given domain of expertise/knowledge and SME role. Deliver pre-implementation support for the domain of expertise/know. Lead & drive end to end new initiatives and opportunities that bring a positive, innovative, consequent impacts to customer delivery. Contribute to driving regional impacts. Drives testing for production readiness, identifies areas in need of additional testing and suggests improvements for greater efficiency. All About You Bachelor’s/Master’s degree in Information Technology, Computer Science, Exact Sciences, Business, or equivalent work experience. Strong project management /testing skills set with a best-in class priority setting. Advanced understanding of payment systems, Mastercard products & services Perfect understanding of how our business operates, of our implementation processes and of assigned products and their strategy. Technical savvy, not afraid to dig in the technical details. Comfortable with current and emerging technologies. Capable to troubleshoot technical issues efficiently and translate technical matters into simple and business words. Understanding of Webservices, API Integration patterns, and ISO standards for client onboarding. Any mobile payment background processing/hands-on on any API’s that is used for authentication or authorization, business functions is a big plus. Ability to come up and bring live creative ideas to improve and enhance delivery processes, day to day implementation journey, to make it easier for our customers, simplify and remove paint points. Solid Communication and presentation skills, able to present autonomously to the customer delivery team, up to senior/upper management. Stress Resilient in all situations, ability to re-assure internal teams as well as the external customer. Ability to autonomously apply the theory into practice. Able to challenge the theory and drive for continuous improvement. Pro-actively implement solutions. Sense of ownership & urgency with the ability to navigate in ambiguity with a thoughtful risk-taking mindset driven by results. Customer focus, business acumen, results driven, solutions-oriented skill set. Be a team player. Being optimistic, embracing changes, establishing clear achievable goals and strengthen problem solving skills. Experience leading customers through complex projects; built rapport with varied client-base. Out of the box thinking approach by innovating with creativity. Self-Starter and quick learner with ability to work independently. Good verbal and written communication skills in English Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-248078 Show more Show less
Posted 3 days ago
2.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. About Mindshare: A Leading WPP Media Brand, Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary And Impact Reporting of the role This role reports to the Associate Director - Programmatic 3 Best Things About The Job You will be the owner of transforming the agency’s digital media buying from “manual” insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. It’s Programmatic. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to “traditional” way of doing business Working with cross-functional teams to drive efficiency and automation at scale. In 3 Months In this role, your goals will be: Bed down and understand the programmatic setup across the business Build out a road-map for what is required to grow the programmatic buying business moving forward In 6 Months Participate in business proposals, leading the programmatic element and supporting in group pitches. Ensure that we offer a coordinated and integrated operation with the wider business Isolate new business prospects and help grow revenue for existing client In 12 Months Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends. Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients What Your Day Job Looks Like At GroupM Develop strong relationships with counterparts in GroupM regional teams Lead the training and growth of your local programmatic team Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manage 2-5 direct reports with as many as 10 indirect reports Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done Provide support to in capacity planning & resource management for the team Present strong and effective communication across all level What You’ll Bring Working experience in Agency, Trading Desks or Programmatic Tech Partners Actual Campaign execution experience with most of the local programmatic players as well as measurement providers Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits Existing relationships with publishers, programmatic product partners, as well as data providers in the local market Knowledge of different programmatic trading models and their implications to both advertiser’s inventory quality and publisher monetization strategies Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person Minimum Qualifications 2 year's professional experience with digital media preferably within a media agency/trading desk Experience in Google Marketing Platform (DV360, CM, GA360). Experience in top AdTech & MarTech platforms. Experience in Client Decks, Programmatic Strategy, New Pitches, etc. Hands on experience and knowledge on programmatic platforms. Clear thought process & strategy to build on existing businesses. Competent in all Microsoft office software Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. requisitionid:42572 Show more Show less
Posted 3 days ago
8.0 - 15.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Prioritize people development, develop skills, identify training needs and arrange learning opportunities for Chapter Members Resolve chapter conflicts, promote diversity and inclusion, encourage collaboration, innovation, and accountability within the Chapter Establish a culture of open feedback to foster growth Align talent development strategies with Chapter Area Leads Monitor performance, provide feedback and coaching, regularly assess skills for improvement opportunities also maintain Skill Metrics for respective chapter Attract and recruit high-quality talent to the organization and develop future leaders within the Chapter Lead the adoption of new technologies and methodologies, advance practices towards automation, innovation within the Chapter Encourage knowledge sharing, maintain documentation and knowledge repositories Track and report on OKRs & KPIs relevant to the Chapter Implement Change Delivery Standards in all stages of the product/service lifecycle Define roles and expectations using the chapter operating model to improve capabilities and performance Ensure artefacts and deliverables adhere to eSDLC, change delivery standards and comply with legal, regulatory requirements Ensure the Chapter's work meets customer needs and improve customer experience Collaborate with CPOs, PO and leadship to balance skills across Squads and Hives Manage the chapter's capacity Identify potential risks, implement mitigation strategies, develop contingency plans for emergencies and disruptions Manage technical debt to maintain system integrity and performance Ensure Performance Management compliance to SCB standards are met Promote technical excellence through best practices and continuous improvement Promote continuous learning, ensure Chapter Members follow functional standards and best practices; provide technical assistance as needed The role will be responsible to creating a roadmap for application which are robust and futuristic solutions for Cross Border & Domestic Digital Payment Domain.Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues. Knowledge on card issuing and transaction acquiring processing and standards. Knowledge on ISO8583 messaging standard protocols. Hand on experience with VISA, MasterCard Card, UPI and other national card schemes Issuing & Acquiring, Scheme compliance requirement. Desirable to have knowledge on national schemes and processor integrations. Knowledge about API’s (SOAP, JSON, REST..ETC) and Web Service Integration. Knowledge about Back Office integration. Good to have knowledge about HSM protocols and configuration, Knowledge about encryption Keys/Cryptography both symmetric and asymmetric keys, 3DES, AES, SM4, SHA. Good to have knowledge with EMV technologies and standards, and PCI DSS and PA DSS standards. Hands-on experience with automated test tools and simulators. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be an added Advantage. Strong design and programming knowledge on Unix/Linux environment, Unix Shell Scripting Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization Willingly shares relevant technical and/or industry knowledge and expertise to other resources Experience in banking or financial services industry. Working experience in Cloud and Digital transformation projects is an advantage. Good knowledge skill on open banking is a plus. Be an excellent leader, Subject matter expert on the technical and functional knowledge Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification Education B TECH or BE or MBA grade in Computer Science/ Information Systems or related IT Area; 8 to 15 Years Role Specific Technical Competencies Knowledge of ATM/POS switching, Debit Card Issuance/Management, Digital Channels interface, Encryption, HSM and ISO8583 messaging standards Familiarity with EMV Contact/Contactless, VISA and MasterCard Card Issuing & Acquiring, Scheme compliance requirements Experience with an EFT transaction switching and processing. Familiarity on PCI DSS and PA DSS compliance requirements Experience on Switch integration with VISA/Mastercard is mandatory. Others such as UPI, JCB and National switches. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be a added Advantage Experience in Web Service integration and API’s Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent in preparing the Solution Architecture document, Functional and technical spec Excellent problem-solving, team, and time management skills. Experience In Programming Languages And Other Emerging Technologies Experience in Cloud Services About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less
Posted 3 days ago
0 years
0 Lacs
Greater Chennai Area
On-site
Location Country India Work Location Chennai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job The Fleet Safety & Performance Coach is tasked to build and maintain a high performing safety culture onboard the vessels to support Ship Management operations. The position requires the coach to visit and sail with our vessels, including extensive worldwide travel, as well as working on weekends. Key Responsibilities And Tasks KEY RESPONSIBILITIES and TASKS: On-board Training Services Promote “Safety is for me” culture & facilitate implementation of V.Group core values. Conduct a thorough training need analysis onboard and observe the safety culture onboard by following standard company procedures, techniques, and checklists. Promotion and understanding of safety requirements, systems, and procedures among the ship personnel. Identify hazardous conditions and hazardous work practices and explain to the crew why it is important for them. Work with vessel on elimination of these factors together with the crew and reduce the risk acceptance level. Identify main areas of concern on-board and contribute to find constructive solution to improve HSE performance. Assist crew in finding safe solutions in the daily work routines. Contribute to increasing personnel awareness of risks so that they can make their own risk assessment before and as well as during the performance of work. Fully support the company in the continued operation of HSE related campaigns, encouraging active participation among all personnel on-board. Provision of on-board training / instruction including standard courses, additional training materials, drills and exercises. Complete and submit an on-board training report within 2 days of disembarking the vessel. Inspection/Audit Services Undertake the ship safety inspection and/or requested audit noting any deficiencies, observations and recommendations. Audits include navigation / environment / engine / pre-vetting / internal audits, etc. Conduct and assist in incident investigation under instruction from HSE Group. During the inspection monitor the vessels compliance with the company’s policies and procedures. Monitor the Bridge team / Engine team during critical stages of navigation and review the function in terms of Teamwork, communication, Stress management, challenge and response. On completion of the Inspection / Audit, discuss the findings with the Master and Ship’s Staff and leave a copy of documents on-board. The final inspection summary to be submitted to the office prior to disembarking or immediately after. Complete and submit an Inspection and/or Audit Report within 2 days of disembarking the vessel. Ship Security Services Where requested, undertake the Ship Security Assessment (SSA) and prepare the Ship Security Plan (SSP) to class for approval. The SSA is to be completed and presented upon disembarking the vessel. Where requested, undertake the internal ISPS Audit and submit the audit report as defined above. Provide on-board security training, ISPS Awareness Training, SSO Training, CSO Training and search techniques in accordance with company materials. All training delivered to the crew will be summarized within the OBT Report. General Every ship visit must be supported with a report on the purpose of the visit and the overall conclusions and / or recommendations. Where the visit is not covered by one of the standard reports, then a ship visit report is to be completed. Whilst on-board, all requested assistance should be provided to the Master and/or the Ships Superintendent commensurate with fulfilling duties and responsibilities highlighted. Assist in shore inhouse trainings as required by CCC. Assist in regional conference, workshops, and special sessions. Additional responsibilities may be assigned by the BU Manager or fleet cell. What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Competence Class 1 Master Mariner or suitable experience at a senior level on-board either as Chief Officer or Chief Engineer level Where appropriate dangerous cargo endorsement Experience in ISM Auditing and Vetting Inspections, ISM, SSO & CSO certified A good understanding of the statutory requirements, regulations and marine codes of practice Good communication skills and an ability to interact with management office and crew at all levels and nationalities Good IT Skills & proficient in report writing and presenting materials and reports. Fluent in both written and spoken business English Desirable Passion for Training, Coaching, Mentoring Previous shore experience as Marine Supt., Auditor or Inspector Wet & Dry vessel experience Previous port Captaincy/Cargo Supt. Experience Experience in V.Ships (ship or shore) Applications Close Date 06 Jul 2025 Show more Show less
Posted 3 days ago
8.0 - 15.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Prioritize people development, develop skills, identify training needs and arrange learning opportunities for Chapter Members Resolve chapter conflicts, promote diversity and inclusion, encourage collaboration, innovation, and accountability within the Chapter Establish a culture of open feedback to foster growth Align talent development strategies with Chapter Area Leads Monitor performance, provide feedback and coaching, regularly assess skills for improvement opportunities also maintain Skill Metrics for respective chapter Attract and recruit high-quality talent to the organization and develop future leaders within the Chapter Lead the adoption of new technologies and methodologies, advance practices towards automation, innovation within the Chapter Encourage knowledge sharing, maintain documentation and knowledge repositories Track and report on OKRs & KPIs relevant to the Chapter Implement Change Delivery Standards in all stages of the product/service lifecycle Define roles and expectations using the chapter operating model to improve capabilities and performance Ensure artefacts and deliverables adhere to eSDLC, change delivery standards and comply with legal, regulatory requirements Ensure the Chapter's work meets customer needs and improve customer experience Collaborate with CPOs, PO and leadship to balance skills across Squads and Hives Manage the chapter's capacity Identify potential risks, implement mitigation strategies, develop contingency plans for emergencies and disruptions Manage technical debt to maintain system integrity and performance Ensure Performance Management compliance to SCB standards are met Promote technical excellence through best practices and continuous improvement Promote continuous learning, ensure Chapter Members follow functional standards and best practices; provide technical assistance as needed The role will be responsible to creating a roadmap for application which are robust and futuristic solutions for Switch and Cards & Payment domain. Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues. Knowledge on card issuing and transaction acquiring processing and standards. Knowledge on CCMS Card link and C400 platform, ISO8583 messaging standard protocols. Hand on experience with VISA, MasterCard Card, UPI and other national card schemes Issuing & Acquiring, Scheme compliance requirement. Desirable to have knowledge on national schemes and processor integrations. Knowledge about API’s (SOAP, JSON, REST..ETC) and Web Service Integration. Knowledge about Back Office integration. Knowledge about HSM protocols and configuration, Knowledge about encryption Keys/Cryptography both symmetric and asymmetric keys, 3DES, AES, SM4, SHA. Familiarity with EMV technologies and standards, and PCI DSS and PA DSS standards. Familiarity with Contact and Contactless technologies, Familiarity with 3DS and Tokenization standards. Experience with an EFT transaction switching or on-line banking environment. Hands-on experience with automated test tools and simulators. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be an added Advantage. Strong design and programming knowledge on Unix/Linux environment, Unix Shell Scripting Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization Willingly shares relevant technical and/or industry knowledge and expertise to other resources Experience in banking or financial services industry. Working experience in Cloud and Digital transformation projects is an advantage. Good knowledge skill on open banking is a plus. Be an excellent leader, Subject matter expert on the technical and functional knowledge Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification Education B TECH or BE or MBA grade in Computer Science/ Information Systems or related IT Area; 8 to 15 Years Role Specific Technical Competencies Knowledge of ATM/POS switching, Credit Card Issuance/Management, Digital Channels interface, Encryption, HSM and ISO8583 messaging standards Familiarity with EMV Contact/Contactless, VISA and MasterCard Card Issuing & Acquiring, Scheme compliance requirements Experience with an EFT transaction switching and processing. Familiarity on PCI DSS and PA DSS compliance requirements Experience on Switch integration with VISA/Mastercard is mandatory. Others such as UPI, JCB and National switches. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be a added Advantage Experience in Web Service integration and API’s Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent in preparing the Solution Architecture document, Functional and technical spec Excellent problem-solving, team, and time management skills. Experience In Programming Languages And Other Emerging Technologies Experience in Cloud Services About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less
Posted 3 days ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Who We Are Perch Energy is a leading community solar servicer on a mission to make renewable energy more accessible and equitable for all. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy. We work in numerous states across the US to bring community solar to communities and individuals who can most benefit from a more inclusive energy system. By managing the customer experience for solar farm owners, Perch is able to bring electricity bill savings to the masses, from renters and homeowners to businesses, institutions, municipalities and more by connecting them to community solar projects in their area. Perch isn't just a for-profit company, we're a for-purpose company—accelerating the shift to renewables nationwide. Everyone deserves to benefit from clean energy. Everyone has a place on this Perch! What we're looking for: The Perch Energy Technology team, a joint venture with Arcadia Power, is looking for a Senior IT Support Technician. You will provide comprehensive technical support, ensuring the smooth operation of end-user devices and the timely resolution of technical issues. You will collaborate with cross-functional teams, leverage Jira Service Desk for efficient ticket management, and contribute to the continuous improvement of our IT support services. This position requires working in a shift-based schedule to provide 24x5 support to our global users. Responsibilities: Provide technical support for MAC and Windows operating systems, troubleshooting hardware and software issues, and ensuring optimal performance of end-user devices Utilize Jira for efficient ticket management, ensuring timely handling of user requests and incidents Collaborate with cross-functional teams to address user needs and deliver effective technical support using Jira Resolve complex technical issues escalated by the support team, ensuring timely resolution and customer satisfaction Assist in the development and maintenance of IT support processes, procedures, and documentation to ensure consistent and efficient service delivery Monitor and analyze support metrics to identify areas for improvement and implement corrective actions Stay updated with the latest technology trends and advancements in IT support to enhance knowledge and contribute to continuous learning within the team Collaborate with other IT teams to implement and maintain global IT infrastructure, systems, and applications Provide guidance, coaching, and support to junior IT support technicians, fostering their professional growth and development Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field Minimum of 5 years of experience in IT support, with a proven track record of providing exceptional technical assistance Proficiency in supporting MAC and Windows operating systems Experience managing IT support staff in a fast-paced environment Experience working in a shift-based environment, providing global IT support Strong knowledge of IT support principles, best practices, and methodologies Familiarity with Jira Service Desk or similar ticketing systems for efficient ticket management and user support Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders Strong problem-solving and decision-making abilities, with a keen attention to detail Ability to thrive in a fast-paced work environment and manage multiple priorities effectively Benefits: Competitive compensation based on market standards We are working on a hybrid model with remote first policy Apart from Fixed Base Salary potential candidates are eligible for following benefits Flexible Leave Policy Office is located in the heart of the city in case you need to step in for any purpose Medical Insurance (1+5 Family Members) Flexible Benefit Plan Awards and Bonus Annual performance cycle Quarterly engagement activities A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request Show more Show less
Posted 3 days ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Description The Device Management Services (DMS) organization in India is specialized in building foundational solutions that cater to a number of critical customer experiences in the areas of a) device-registration, b) device-authentication, c) device-onboarding, d) device-identity, and e) account-linking solutions. These solutions cater to all Amazon first-party devices and other third-party devices, including smart-home devices that connect to the Amazon cloud on behalf of customer scenarios that originate through these devices. The organization is looking for an experienced and talented Software Development Manager, for managing the client-side software for all the device functionalities discussed above. As a software development leader in this space, you will build and lead a diverse team of engineers to solve complex technical problems that will enable our device management platform become world-class and continue to enable launch newer devices faster, cheaper and better. You will be working with an assorted set of stakeholders and primarily with the Device OS stakeholders, You will influence the roadmap and technology decisions that will drive the adoption of our products across the Devices business. You will have a strong focus on keeping the operational excellence bar high while managing these device-side platform products through defining key business metrics. You will also have an established background in developing device-side middleware that are generally built once but made to run more than one OS. You will be expected to have a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. You will be a motivator and an experienced leader who can hire high-caliber engineers, with the ability to influence both the chain of leadership and the team. Key job responsibilities Work successfully with customers, leaders, and other engineering teams. You foster constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues. Provide hands-on technical leadership to the team, design reviews, and prioritization. Manage team priorities, headcount projections, recruiting, and continuous performance evaluations. Hire and retain the right mix of engineers to accomplish team goals. You can assess performance and have experience managing both high and low performers. You take effective action addressing employee concerns. You successfully hire, develop, and promote. Basic Qualifications 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Preferred Qualifications Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Tamil Nadu Job ID: A2990204 Show more Show less
Posted 3 days ago
1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates' performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities We're seeking a Team lead for our LM operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. Basic Qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Standard loop competency Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less
Posted 3 days ago
1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates' performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities We're seeking a Team lead for our LM operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. Basic Qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Standard loop competency Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills Your Role And Responsibilities A Supply Chain and Procurement Transformation Consultant assigned to this position is expected to have the proven experience and knowledge in the areas of Supply Chain Management including (Supply and demand management, SCM transformation, SCM Digital transformation, Supply Chain Planning and Execution, Sales & Operation’s Planning, Operating Model Design, KPI improvement , Cost reduction) needed to ensure the successful delivery of consulting services and leading to high client satisfaction. This requires the capability to oversee the largest and most complex services engagements in their area of expertise and to demonstrate an expert understanding of the appropriate methods and skills to be used. They are expected to contribute to the growth of intellectual capital within their practice area and to support the development of other consultants through participation in mentoring or coaching activities. They are expected to establish trusted long-term relationships with clients through engagement activities. Focus would also be to lead large supply chain transformation engagements and lead pre-sales activities like solution design and proposal defense. What You’ll Do This position requires the skills needed to test hypotheses and conclusions leading to the development of innovative client deliverables in a manner that supports and reinforces effective teaming within the engagement. This position is required to be client-facing, with primary requirement to drive project delivery and support in business pipeline build across large transformation plays in the supply chain area spanning across strategy, process, advanced analytics, optimization and technology solutions across Supply Chain and Procurement. The candidate is expected to lead bid and proposal activities within their area of practice and participate in related Sector, Solution Area, or Community activities. As delivery lead / subject matter expert, the candidate is expected to drive client billable engagements. They are expected to identify new business opportunities and to provide strong assistance to IBM in the winning of that business. Must be familiar with the contractual requirements for their area of practice and be capable of drafting and reviewing responses to Requests for Information (RFI) and responses to Requests for Proposal (RFP). Global knowledge sharing and management is key to IBM's success. Individuals will participate in, and / or be responsible for the creation, harvesting, protection and reuse of IBM's intellectual capital in the SC and associated domains. They will participate actively in knowledge sharing activities like communities of practice, forums, conferences and / or other knowledge exchanges. Discharges basic management responsibilities and assumes additional responsibilities as assigned. How We’ll Help You Grow IBM is committed to create a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. You’ll have access to all the technical, management and leadership training courses you need to become the expert you want to be You’ll learn directly from sales leaders and senior leadership team You have the opportunity to work in many different areas to figure out what really excites you Preferred Education Master's Degree Required Technical And Professional Expertise Typical candidates is a Post Graduate in Management and possess ~3-5 years of relevant business advisory experience in supply chain and procurement management consulting domain. Should be an expert in advisory and consultancy service having demonstrated experience of working with CXOs in client organizations for shaping their business strategies and assisting them in implementing strategies for transformation. Proficiency in analyzing, interpreting qualitative & quantitative information, and deriving strategies, cost take out opportunity identification, operational improvement, operating models and recommending forward-looking Digital environment to support client's business strategies. Familiar with next generation platforms and analytics in supply chain domain. Excellent written and verbal skills with an ability to communicate to all levels of an organization. \ Travel is required (approx. 75%) Preferred Technical And Professional Experience Analytics Show more Show less
Posted 3 days ago
15.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About the Role: PSS has been mandated to hire a Vice President - Inside Sales - Chennai for an Enterprise-grade Financial Technology leader who is seeking a dynamic and results-oriented individual to lead their global inside sales function. This executive will build and scale a high-performing team, define the sales strategy, implement operational rigor, and deliver predictable pipeline and revenue outcomes. The ideal candidate has deep experience in managing B2B sales motions, thrives in high-growth environments, and knows how to build scalable systems and teams. Key Responsibilities Own and lead the global inside sales strategy, including inbound/outbound pipeline generation, qualification, and conversion for mid-market and enterprise segments. Build, mentor, and scale a team of inside account executives. Collaborate with Marketing, Product, and Field Sales to ensure alignment on campaigns, messaging, lead quality, and hand-off processes. Implement modern sales tools, workflows, and analytics to drive efficiency, predictability, and performance. Define and report on key KPIs (e.g., conversion rates, pipeline velocity, CAC), using insights to continuously optimize the sales funnel. Lead sales forecasting and pipeline management with precision and accountability. Develop repeatable sales playbooks, coaching models, and performance frameworks. Partner with executive leadership to align go-to-market strategies with overall business objectives. Drive a culture of high performance, accountability, and continuous learning. Educational And Professional Qualifications 12–15+ years of experience in B2B inside sales, with at least 5 years in a senior leadership role (Director/VP level). Proven success scaling inside sales organizations in high-growth or SaaS/product companies. Deep understanding of modern sales tech stacks (CRM, automation tools, sales engagement platforms). Strong analytical mindset with a data-driven approach to managing teams and processes. Exceptional people leadership and cross-functional collaboration skills. Experience managing distributed/global teams is a plus. Bachelor’s degree required; MBA or relevant advanced degree preferred. Preferred Traits Strategic thinker who can also operate at a hands-on level. Comfortable in a fast-paced, change-heavy, metrics-driven environment. A coach and mentor who builds high-trust, high-output teams. Deep understanding of B2B buyer journeys and demand generation alignment. Show more Show less
Posted 3 days ago
3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Job Description Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you. What You’ll Do Encompasses multiple disciplines, including technology architects, solution architects, and enterprise architects. Architects: Are responsible for delivering business value to customers by architecting effective information systems solutions that address the customer’s business problems, needs and opportunities, in a manner consistent with company’s strategic and business goals. Have knowledge of architectural frameworks, methodologies, and tools and understand how to apply this knowledge to successfully deliver customer projects. Establish and maintain a professional working relationship at multiple levels both internally and with the customer by understanding the customer’s business context and their unique situation. Collaborate with both internal and external/industry experts to anticipate customer needs in order to facilitate the definition and development of the solution. Strong supporters of the professional development framework for their profession and use the knowledge and best practice derived from their professional associations to the benefit of their customers. Collaborate with project managers to ensure effective and efficient development, delivery, deployment, operation and support of these IS solutions. Collaborate with the account team to meet or exceed revenue, product, customer satisfaction and market share goals for assigned account(s). Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others. Responsibilities Architect custom solutions of project and program or operational scope. Architect reusable solutions of project or operational scope. Customize reusable solutions of project and program or operational scope. Capture and share architectural IP at the project and program level. Oversee the implementation and governance of architectures of project and program or operational scope. Contribute to the Architect profession worldwide and across the company businesses. Develop for client technically feasible long-term IT strategies and plans . Assess business impact of specific technologies/strategies . Identify and address technical or operational risks. Provide review/input on project activities for medium to large business unit level projects . Collaborates with the project manager to develop detailed project plans and work breakdown structures for medium to large business unit level projects. Develop and deliver sales presentations at CEO/Executive Staff/CIO levels for medium to large opportunities (R) . What You Need To Bring Industry experience - 3 to 5 years, Bachelor's degree in computer science or related field, or equivalent experience Architecting Knowledge and Skills: Ability to understand the customer's business problem, need, or opportunity and to design an IS solution that appropriately addresses the business problem, need, or opportunity. Ability to lead a team of two or more consultants in the completion of one or more architecture, requirements, operational, or implementation deliverables. Ability to lead the architectural design, development, deployment, and technical quality of medium to large business unit level IT based solutions (typically within multiple technology or specialty areas). Be able to provide architectural direction for multiple medium sized projects concurrently. For larger engagements, a single active project is reasonable. Understands and applies information system or operational solution related modeling methods and tools. Can validate/evaluate if an information systems or operational architecture meets technical requirements and specifications . Familiar with multiple architectural, development and operational methodologies (e.g., Zachman, TOGAF, ITSM, ...) . Applies appropriate methodologies and SME knowledge to resolve complex business issues. Business Acumen Identifies risks and challenges the customer should expect to encounter with the solution based on similar efforts done with other customers. Develops Architecture Specification deliverables that map customer business requirements into specific technology or operational recommendations. Ability to apply business management and financial concepts, capital investment, financial modeling, and general aspects of business contracts. Use this knowledge to analyze business needs and develop meaningful system or operational recommendations. Ability to apply knowledge of how the industry uses IT to address business challenges using, for example, technical standards and infrastructure, cross-industry trends that impact IT investment, industry-specific roadmaps, and IT enablers. Technical Deep IT industry knowledge in specific areas. Understands future technology or operational trends as they relate to and support customer business requirements ("trusted advisor" role). Deep knowledge of IT and business standards and best practices in specific areas and how to apply them appropriately in solutions . Expert or Master level of knowledge of specific technologies, IT operations, or IT disciplines . Able to design planning for accessibility, scalability, and availability. Engagement Delivery Ability to write Statements of Work for medium to large business unit level solutions that span multiple technologies or operational areas. Ability to apply program/project management methods and processes to define, plan, cost, resource, track and ensure the accomplishment of targeted goals for medium to large business unit level projects. Successfully works on project teams (individual success defined by how the organization works as a team, including resource and skill sharing across the organization). Opportunity Pursuit Able to play a leadership role in business development activities for medium to large opportunities. Lead in identifying, qualifying, and closing medium to large opportunities . Position the company offering against the competition . Be able to provide the company with voice of the account . Play key role in preparing proposals and bids for medium to large opportunities. Manage internal reviews and contribute to Solution Opportunity Approval and Review (SOAR) process for medium to large opportunities . Build rapport and trust with client . Demonstrates excellent consultative, solution selling skills. Leadership Collaborates effectively with the project manager to manage regional medium to large projects as necessary. For architectures of project scope may include the technical management of customer staff assigned to implementation team. Plays a leading role in the Architect profession at the local level. Makes consistent and ongoing contributions (at least 2 per year) to the company knowledge systems. Make formal recommendations to customers to improve the level of job satisfaction for other company employees working on the project. Can contribute in the development of new company services and modifications to the methodology. Assists in development and delivery of training. Coaches and mentors Specialist level architects. Participates in defining the company unit's processes, standards, and policies . Consulting Build and manage long term strategic relationships at Business Unit leader and CIO, CTO level. Good customer influence and negotiation skills. Ability to tactically consider all sides of an issue within the contexts of time, breadth, and range of options. Ability to systematically gather, assess and apply organizational, technical, operational, and sales/marketing information for business decisions. Ability to prepare clear, concise, and persuasive communications for multiple audiences, including demonstrating effective writing and presentation skills, listening actively, and projecting a trustable image. Ability to articulate technical or operational problems or issues into understandable business terms. Communication Able to design and present high-impact messages to customer's senior level management. Able to use a wide variety of presentation tools to persuasively communicate complex messages to multiple audience levels, including senior level management. Ability to use prepared and create complete original materials to communicate with the customer. Communicates a mix of Strategic information and Tactical information. Excellent speaking and writing skills. Additional Skills Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Deliverables Management, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive) {+ 8 more} What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job Services Job Level TCP_02 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Show more Show less
Posted 3 days ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Adobe Analytics Consultant position is a client-facing role requiring both technical and business/marketing knowledge. Analytics Consultants work to gather & understand Client’s unique business requirements and provide expert guidance by sharing best practices & recommendations to our Customer/Implementation Partners in building customized solutions to meet their business reporting needs through Adobe Analytics platform. Consultant also performs quality checks to ensure that the implementation cycle follows industry best practices, flag all technical issues and highlight risks when they arise. Consultant works with Clients to strategize and drive business value from the platform and enable them to adopt & scale-up in their maturity roadmap. It is a technical advisory role and requires a solid technical acumen in digital analytics implementation and involves constant Customer and Partner interaction. What You'll Do Be a recognized expert/SME for Adobe internal and regional stakeholders. Act as a lead point of contact for any Customer engagement. Manage multiple Customer engagements simultaneously. Build trusted advisor relationships with our Clients & Implementation Partners. Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap. Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses. Gain an in-depth knowledge of a client's website architecture, online business model, and online marketing strategy. Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements. Review customized solution design and implementation strategies. Validate implementation and follow through on issues until resolved. Troubleshoot and reproduce the technical problems reported by customers and define workarounds. Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality. Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process. Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle. Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap. Light manipulation of JavaScript as needed to customize web analytic solutions. Interact frequently with Client/Implementation Partner teams - marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails. Manage Customer expectations appropriately and keep projects on schedule and within scope. Work and collaborate with Adobe internal teams and Client/Implementation Partners. Technical writing and PowerPoint presentation creation Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more about our vision here. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less
Posted 3 days ago
7.0 years
0 Lacs
Greater Kolkata Area
On-site
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In indirect tax at PwC, you will focus value-added tax (VAT), goods and services tax (GST), sales tax and other indirect taxes. Your work will involve providing advice and guidance to clients on indirect tax planning, compliance, and strategy, helping businesses navigate complex indirect tax regulations and optimise their indirect tax positions. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Project Management Experience.-Deep problem solving skills to assist with ideal future state solution for our clients. Ability to independently work designing the solutions based on the requirement. Tax Engine Experience (Vertex, Avalara, OneSource, Sovos) Configurations related to Tax Determination and Reporting - Build Indirect Tax requirements through interaction with client process teams Deep understanding of the Business Requirements in Indirect Tax Process Automation - Ability to take ownership of the Functional Design Strong Functional expertise and Deep problem solving skills to assist with ideal future state solution for our clients. Perform Testing in ERP system and Tax Engines Ability to identify root cause related to calculation issues in Oracle or SAP Ability to create these documentations: Business Requirements Documents, Functional Designs, Configurations,Test Scenarios and Training Guides -Ensuring a timely resolution of issues, through training, coaching, issue triage, classification, resolution, escalation, and SLA enforcement where necessary 7+ years of experience. Project Management Experience. Strong ERP skills (SAP/Oracle). Configuration related to Tax Business Process (order-to-cash and procure-to-pay). Tax Engine Experience (Vertex, Avalara, OneSource, Sovos). Experience with Configurations related to Tax Determination and Reporting. Build Indirect Tax requirements through interaction with client process teams. Deep understanding of the Business Requirements in Indirect Tax Process Automation. Ability to take ownership of the Functional Design. Strong Functional expertise and Deep problem solving skills to assist with ideal future state solution for our clients. Perform Testing in ERP system and Tax Engines. Ability to identify root cause related to calculation issues in Oracle or SAP. Ability to create these documentations: Business Requirements Documents, Functional Designs, Configurations,Test Scenarios and Training Guides. Ensuring a timely resolution of issues, through training, coaching, issue triage, classification, resolution, escalation, and SLA enforcement where necessary. Supporting existing and new client integrations through effective coordination, communication, and project management activities. Strong customer service mindsets, with the ability to build, maintain, and enhance relationships. We're looking for people who can speak up confidently, with a genuine desire to make things better across the business. If you're ready to further build on your reputation. Show more Show less
Posted 3 days ago
0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Position: Intern Location: Alkapuri, Vadodara (Work from Office) Number of Positions: Multiple Duration: 1-6 months (Flexible start and end dates) Compensation: Competitive stipend Work Schedule: Full-time and part-time available About Us Gururo is a growing industry leader in practical courses across various streams, helping individuals acquire the skills they need to thrive in leadership positions. We partner with universities, companies, and individuals to address their unique needs, providing training and coaching that helps working professionals achieve their career goals. Based in Atlanta, Mumbai, and Bangalore, we have helped over 10,000+ professionals and companies across 10+ countries get trained, acquire certifications, and upskill their employees. Role Overview As an intern at Gururo, you will have the opportunity to work on real-world projects, gain hands-on experience, and contribute to our mission of creating intelligent, interactive, and immersive learning experiences. This is an excellent opportunity for students or recent graduates looking to gain valuable industry experience while working from our Vadodara office. Available Positions Wordpress Developer Social Media Manager Data Entry HR Recruiter Programmer Reels Creator Video Editor Content Creator Sales Marketing Script Writer Qualifications Currently enrolled in or recently graduated from a Bachelor's or Master's program. Strong communication and organizational skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with social media platforms and content creation. Enthusiasm for learning and a proactive attitude. What We Offer Flexible working hours to accommodate your schedule. Mentorship from experienced professionals. Opportunity to work on impactful projects. Certificate of completion and letter of recommendation upon successful completion of the internship. Potential for full-time employment based on performance. Free snacks Join us and kickstart your career at Gururo! Show more Show less
Posted 3 days ago
0 years
0 Lacs
Greater Kolkata Area
On-site
Generic PMO Responsibilities PMO for end clients, engagements and territory Portfolios and large accounts, Program and Project Management for clients Very senior stakeholder management for end clients and internal up to C-suite Growth Strategist, contribution to business development and proposals for sales Large Transformation and transition programs, strategy and roadmap Change Management Creating project plans, project charters, project checklists and steering decks for project planning, monitoring, execution and completion. Tracking project objectives, workstreams, milestones, timelines, deliverables, dependencies, scope, risk assessment, issue resolution Manage project resourcing, recruitment, onboarding, effort estimation, budget and finance, communication plans, new metrics and approaches in the market Leveraging Project Management Tools like MPP and Jira extensively. Scrum practices and Agile methodologies, sprint planning and driving the project Data Analytics & Reporting frameworks for status, progress and decision making Presentations, visual representation and storyboarding Project Coordination with multiple departments of clients and internal both. Manage change controls procedures, quality compliance and risk management procedures, regulatory compliance, root cause analysis Financial forecasting, financial analysis, revenue lifecycle management Governance and cadences, kickoffs and bootcamps Digital Transformation Drive automation, innovation, technology & tools to continually improve productivity People and team management, coaching and mentoring of team members, review of client deliverables, leading team initiatives Practice, territory, industry and capability development Increase standardization globally, establishing guiding principles of cross-regional rigor and collaboration Escalation Management Driving Recruitment, Resource Management and Deployment, finance and billing, learning & development, vendor management, onboarding, reporting, process foundation and policy making, employee lifecycle from hire to retire. FS PMO Specific Responsibilities Meet relevant regulations and industry standards specific to the organization’s sector, such as environmental laws, health and safety standards, or data protection regulations. Work closely with compliance and legal teams to interpret regulations and incorporate necessary controls into project plans. Develop and implement robust risk management frameworks to identify, assess, and mitigate risks across all projects. Perform regular risk assessments and audits to proactively identify and manage potential project risks. Change management initiatives to ensure smooth transitions in response to new or updated regulations and industry standards. Adapt risk and compliance strategies to evolving regulatory landscapes and organizational changes. IA PMO Specific Responsibilities Basic understanding of Internal Audit function, concepts and regulations. Supporting Internal Audit engagements from planning and reporting purpose. Drafting audit documentation and reports, managing AURA tool, Evidence Gathering and maintaining workpapers. Issue validation and working with clients to validate action items. Supporting market leading solutions and proposals. Experience in undertaking and reviewing risk management processes. Facilitating process mapping and controls walkthroughs, identifying key gaps and implementing remediation strategies to enhance governance and compliance. Mandatory People Skills Excellent communication and written skills Trusted and sustainable relationship skills Ethics and values Collaborator Champion Thinking like a Leader, acting as an Owner Show more Show less
Posted 3 days ago
0 years
0 Lacs
North Delhi, Delhi, India
On-site
Company Description Anytime Fitness is a global franchise that helps over three million members in more than three thousand gyms worldwide achieve a healthier lifestyle. Recently recognized as the world's "Top Global Franchise" by Entrepreneur magazine, Anytime Fitness offers entrepreneurs a convenient and affordable business model with strong support resources. It is the perfect fit for those seeking to make a positive impact on people's lives through fitness. Role Description This is a full-time on-site Personal Trainer role located in North Delhi at Anytime Fitness. The Personal Trainer will be responsible for providing fitness instruction, circuit training sessions, sports coaching, and personalized nutrition guidance to gym members on a daily basis. Qualifications Personal Training and Fitness Instruction skills Knowledge of Circuit Training and Sports Coaching techniques Experience in nutrition guidance and meal planning Certifications in Personal Training or related field Excellent interpersonal and communication skills Ability to motivate and inspire gym members to reach their fitness goals Previous experience working as a Personal Trainer is preferred Passion for health, fitness, and helping others Show more Show less
Posted 3 days ago
0 years
0 Lacs
West Bengal, India
On-site
Job Purpose Lead and oversee development of complex firmware applications which run on edge devices in field equipment as well as complex algorithms which run in background on servers. Work closely with mining team to understand their needs and requirements and use extensive technical knowledge and experience to design, develop, and maintain firmware applications that meet those needs. Responsible for managing team of developers and ensuring that they work efficiently, effectively and meet goals and deadlines by assigning tasks, providing guidance and support. Stay up-to-date with new technologies and trends in both mining as well as IT. Responsible for mentoring and coaching of junior developers by helping them to improve their skills and grow. Key Result Areas/Accountabilities Key Result Areas/Accountabilities Supporting Actions Firmware Design and Development Designing, coding, testing, and maintaining firmware applications. Must have expertise in programming languages and frameworks, as well as experience in firmware development methodologies. Team Management Responsible for managing a team of developers, providing guidance and support, setting goals and objectives, and ensuring the team is meeting project deadlines. Technical Architecture Should have experience in designing technical architecture for firmware applications. Tech architecture includes decisions about hardware, firmware, technologies and ensuring scalability and security, etc. Code Review & Documentation Should have the ability to review and provide feedback on code. Responsible for documenting technical specifications, user manuals, training materials, etc. Show more Show less
Posted 3 days ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description What We’re Looking For: We’re looking for a dynamic People Operations Manager for our APAC region (Japan, China, Hong Kong, Australia, Singapore, Malaysia, India) to drive operational excellence and lead our People Ops team across the APAC region. This is a people manager role that combines strategic thinking with hands-on execution. You’ll be responsible for delivering exceptional employee experiences, leading regional HR initiatives, managing day-to-day People Operations tasks, ensuring operational excellence and leading a high-performing APAC People Operations team. As a trusted leader, you’ll work closely with cross-functional stakeholders, regional managers, and global HR colleagues to bring consistent, high-quality People Operations support throughout the employee lifecycle and focusing on operational excellence. This role will be reporting directly to the Senior Director, People Operations. What You’ll Do: Lead and manage the APAC People Operations team, providing coaching, guidance, and career development. Oversee the execution of core HR processes across the region — onboarding, offboarding, HRIS transactions, employee job changes, benefits, and immigration. Ensure compliance with local labor laws and internal policies across APAC locations. Partner with the global People team on company-wide projects, bringing an APAC lens to HR initiatives. Partner with Sr. Director, People Operations to drive operational efficiency, process improvements and automation initiatives across the employee lifecycle, including Workday workflows, JIRA ticketing systems and onboarding platforms. Build strong relationships with employees and managers, delivering proactive support and timely resolution of People-related queries. Lead vendor relationships for benefits, background checks, and contractor onboarding in APAC. Serve as a regional subject matter expert and advisor to business leaders on People Ops best practices, programs and provide scalable solutions. Lead training initiatives and enablement programs for employees and managers in maintaining operational efficiency and self-serve initiatives. Lead global and APAC internal audits and also manage people systems audit ensuring data integrity and compliance. Own or co-lead strategic People Operations projects that enhance employee experience and operational excellence in the region. Generate and analyze HR metrics and reports to inform decision-making, support the rest of the People Team with reporting and data insights. What You’ll Bring: 8+ years of progressive HR/People Operations experience, with at least 2 years in a managerial or team lead capacity. Proven track record of delivering People Ops services in a high-growth environment. Strong knowledge of HR practices and compliance requirements across multiple APAC countries. Prior experience using Workday (preferred) or other HRIS platforms. Proficiency in Microsoft Office and Google Suites, showcasing prowess in Word, Excel, and PowerPoint. High attention to detail and strong project management, analytical, and problem-solving skills. Excellent interpersonal and communication skills with a high degree of empathy and discretion. Ability to do presentations and deliver programs. Ability to collaborate across time zones and work effectively in a global, matrixed organization. Bachelor's degree in Human Resources or a related field preferred. A passion for building scalable processes and improving employee experiences. The ability to lead through change and ambiguity. A hands-on, team-first mindset with a balance of strategic thinking and tactical execution. High emotional intelligence and an authentic leadership style that inspires trust and results. What we offer: Enjoy flexible paid time off for enhanced work-life balance. Comprehensive health insurance tailored for you. Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story At Meltwater , we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. Show more Show less
Posted 3 days ago
15.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Name - Delivery Manager – GDS Consulting Position Summary The EY Global Delivery Services (GDS) Consulting Quality, Delivery Excellence, and Risk Compliance function aims for "zero surprise" delivery and "zero non-compliance." This function adds value across the GDS Consulting practice, which operates in a CMMI Level 5 certified environment and manages over 5,000 global engagements. We are seeking a skilled Delivery Manager to oversee large-scale, multi-competency, and multi-location programs. The ideal candidate will have hands-on experience in technology delivery within a distributed setup, along with a strong background in operations management and governance. This role involves collaboration with clients, Global Client Service Partners (GCSPs), account leaders, engagement partners, and GDS stakeholders. The focus will be on effective project governance, risk identification, and execution management. The successful candidate will understand large-scale technology implementation, digital transformation initiatives and have experience in managed services, CMMI, Quality Management Systems (QMS), risk management, and process frameworks. This leadership role will span multiple consulting sub-service lines (Technology, Business, Risk, People, and Managed Services) and global GDS locations (India, Philippines, Poland, Spain, and Mexico), reporting to the engagement partner. This position will enhance service delivery stability by improving predictability and transparency through integrated governance practices. The goal is to elevate service delivery maturity to "gold standard" levels by applying consistent, industrialized methods and tools. Responsibilities include enabling large-scale industrialization, implementing metrics-driven governance, leveraging AI-powered hyper-automation, and providing early-warning intelligence to engagement partners and account leaders on high-risk engagements. The responsibilities of the Delivery Manager include, but are not limited to: Ensuring the delivery of high-value services to EY clients by implementing standardized methods, tools, and processes. Empowering teams with standardized service delivery processes to enhance their competencies. Collaborating with Global Client Service Partners (GCSPs), account leaders, and other stakeholders. Driving value creation through continuous improvement and the transformation of services, with the ultimate goal of achieving zero surprise delivery, exceptional customer experiences, and fostering a culture of quality and excellence. Engaging in client discussions and managing escalations effectively. Overseeing delivery governance: Facilitating the development, implementation, and tracking of delivery governance frameworks across regions to ensure consistent practices and adherence to project delivery protocols. Leading the governance review process to ensure that all critical milestones are met and that any project deviations are identified early and managed effectively. Essential Functions Of The Job Risk Identification & Management: Collaborate with delivery teams and engagement partners to identify operational, financial, and technical risks at various delivery stages. Facilitate risk workshops to assess emerging risks and their impact on timelines, budgets, and quality. Guide the development of actionable risk mitigation plans to address delivery challenges. Compliance & Continuous Improvement: Ensure compliance with quality management systems (QMS), CMMI, and relevant industry standards. Identify and implement process improvements in governance, risk management, and project delivery. Capture and share lessons learned from governance reviews for future success. Performance Monitoring & Reporting: Lead governance reporting sessions with regional leaders to track delivery progress and risks. Provide real-time visibility into delivery health and escalate issues with actionable recommendations. Maintain detailed risk reports and governance dashboards for leadership review. Client Engagement & Communication: Act as the main contact for delivery excellence leaders and stakeholders regarding governance and risks. Engage with senior stakeholders to provide insights on governance performance and alignment with business objectives. Communicate governance and risk management concepts clearly to both technical and non-technical audiences. Delivery Enablement & Coaching: Support delivery teams with coaching and mentoring in governance processes. Foster a culture of accountability and continuous improvement while focusing on timely and budget-compliant results. Analytical/Decision-Making Responsibilities Understand and resolve critical issues related to delivery, finance, contracts, commercial aspects, and client engagement. Manage complex operating models involving diverse stakeholders across GDS locations, competencies, member firms, and clients. Implement and execute delivery risk management and governance frameworks. Provide guidance and define actions to address delivery, contractual, solution, transition, and managed services issues impacting engagement quality and financials. Identify critical engagements through predictive risk assessments and mitigation planning. Establish action plans to address high-risk engagements by collaborating with global stakeholders, including EY clients. Bring an "Outside-In" perspective based on strong client service experience and a process-driven approach. Education And Experience A bachelor’s degree in information systems or engineering and Master's from a reputable business school are required. Minimum of 15 years of IT industry experience. Strong knowledge of service delivery across various industries. Experience working with global client CXOs on contract negotiation, account management, and risk mitigation. Exposure to industrialized delivery and client relationship roles in multiple geographies. Understanding of the competitive landscape in industrialized processes and AI-enabled technology. Hands-on experience in turning around troubled engagements, including financial and customer relationship issues. Industry experience in implementing CMMI, ISO, Information/Data Security, contract compliance, SOX, and Malcolm Baldrige excellence models. Knowledge And Skill Requirements Proven experience in Technology Delivery for large-scale, multi-industry, and multi-geography engagements. Deep knowledge of end-to-end service delivery, including sales, solutioning, and risk prediction. Strong understanding of contracts, engagement financials, and hands-on service delivery in complex engagements. Experience in implementing quality frameworks, methodologies, and governance processes. Familiarity with industry certifications (ISO, CMM, IS) and change management within EY GDS. Visionary in driving organization-wide transformation agendas. Implementation of delivery excellence practices across service lines or industry segments. Exposure to industry best practices for optimized, no-surprise delivery. Experience in global organizations with multiple stakeholders and cross-region collaboration. Conflict management skills in driving transformation initiatives. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 3 days ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the role Refer you will be responsible section You will be responsible for Programming Java 13+ System Design Springboot Java reactive systems SQL/NoSQL databases Distributed systems Kafka Azure Or any other cloud platform Scrum/Kanban Development Practise Infrastructure Software Security Operations and Maintenance Core Technology Development Lifecycle Retail Technology Awareness Communication & Influencing Data Analytics & Insights Strategic Thinking & Problem Solving Curiosity & Learning Embracing and Enabling Change You will need Refer you will be responsible section Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Show more Show less
Posted 3 days ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the role Refer to Responsibilities You will be responsible for Job Summary: Margin Discovery team offers Income/profit recovery services to Tesco PLC. This role is responsible for auditing Tesco Promotions & Agreement data (Commercial Income), claiming and recovering money owed to Tesco PLC Every year we recover over millions of pounds for Tesco and also work closely with Product team and Suppliers, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit team utilize progressive & dynamic financial service In this job, solutions & I’m acco industry untable leading for: technology to achieve maximum success. Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: • Audit Tesco's Promotion, Sales, Defectives and commercial agreements to identify potential revenue leakages • Following our Business Code of Conduct and always acting with integrity and due diligence • Responsible for completing tasks and transactions within agreed critical metrics • Understanding of business processes gaps that can lead to financial irregularities • Experience of engaging with stakeholders and presentation of key issue, opportunities, status update • Identify root cause of audit findings & collaborate with internal stakeholders to make process changes that reduces/eliminates revenue leakage • Understanding of accounting principles • Identifying operational improvements and finding solutions by applying CI tools and techniques • Ensure timely and accurate resolution of disputes & questions raised by vendors on audit findings • Partner across other teams to learn new methods to interpret data as well as develop new ways of analyzing large volumes of data Ensure compliance with GSCOP and GCA Guidelines • Use critical thinking and analytical skills with a keen eye for detail to enhance missed income audit findings Key people and teams I work with in and outside of Tesco: People, budgets and other resources I am accountable for in my job: •Finance Team •Commercial Teams and Product Transformation team •Suppliers Operational skills relevant for this job: Experience relevant for this job: • Strong computer literacy - able to use Microsoft Excel, Word & • Fresher’s may also apply - graduate of a Finance/Accounting PowerPoint competently. (or related) Bachelor’s degree. • Logical reasoning • Experience in accounting, finance, accounts payable, buying, • Basic SQL & Hadoop or audit a plus • Basic visualization and interpretation • Ability to work well in an individual and team environment • Highly proficient in spoken and written English • Retail Acumen You will need Refer to Responsibilities Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Show more Show less
Posted 3 days ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the role Reviewing new asset records in line with the Asset Management; Capital & Projects Policy and asset information You will be responsible for Reviewing new asset records in line with the Asset Management; Capital & Projects Policy and asset information standards - Performing accurate recording and reporting of all asset transactions; including additions; retirements, Transfers, depreciation, adjustments and associated accounting - Reviewing and validating Depreciation Methods and Reports - Running Hypothetical Depreciation and supporting capital planning process - Ensuring all documentation to support transactions are accurately completed - Providing critical review of Fixed Asset transactions and performing sub-ledger to GL reconciliation - Ad hoc support to Finance and Asset Controllers to enable them to undertake analysis; insight and adjustments as required - Providing audit support; liaising with Auditor to answer queries and ensure Key Financial Controls are met - Ensuring compliance with Risk & Control Framework relating to Fixed Assets - Following our Business Code of Conduct and always acting with integrity and due diligence You will need Advanced MS Office - Excel; Word; Powerpoint * Eye-to-Detail * Planning and Organizing * Process Mapping Tools and Techniques * Process Coaching * Problem Solving * Stakeholder Mgmt * Numerical Ability Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Show more Show less
Posted 3 days ago
2.0 - 4.0 years
0 Lacs
Thane, Maharashtra, India
On-site
Job Title: Trainer – International BPO Location: Thane, Maharashtra Job Type: Full-Time Work Shift: Night Shift Job Summary: We are seeking a dynamic and experienced Trainer to join our team in Thane. The ideal candidate will have a strong background in international processes and a passion for developing talent through impactful training sessions. You will be responsible for training new hires and upskilling existing employees on communication skills, debt recovery techniques, compliance, and process updates. Key Responsibilities: Conduct end-to-end training for international voice/non-voice processes. Develop training content, SOPs, and job aids. Focus on soft skills, communication, and process adherence. Facilitate induction programs and refresher training. Coordinate with operations and quality teams to bridge performance gaps. Evaluate training effectiveness through assessments and feedback. Candidate Requirements: 2-4 years of experience in an international BPO process (US/UK shifts). Prior experience in training, coaching, or mentoring preferred. Strong communication and facilitation skills. Exposure to debt collection process is a plus, but not mandatory. Proficient in MS Excel, Word, PowerPoint. How to Apply: Interested candidates can send their resumes to saloni@digifocal.in Show more Show less
Posted 3 days ago
10.0 years
0 Lacs
Thane, Maharashtra, India
On-site
Designation: Senior Manager Quality Department: Business Excellence – Coding Work Location: Airoli, Navi Mumbai Work from Office Job Description Atleast 10 years- of experience of having worked in the Medical Coding business. Extremely knowledgeable about, Inpatient coding, Medical Coding guidelines and Coding Techniques (ICD-10, CPT) Also, must have strong knowledge of Anatomy & Physiology, Advanced Medical Terminology, Psychology and Pharmacology. Efficient in using MS Office. Must have excellent communication and interpersonal skills Duties & Responsibilities Will be responsible for supervising and managing a team of 100+ QAs Create an inspiring team environment with an open communication culture Design QA capacity planning as per project requirement Delegate tasks and set deadlines Quality control as per client SLA Ensure effective implementation of the organization’s Quality Management System Monitor team performance and report on metrics Performing random audit of auditor Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers Discover training needs and provide coaching to QAs Listen to team members’ feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and business improvement ideas Suggest and organize team building activities Identify improvement opportunities and initiate action plans for improvement Required Skills 10+ years’ Experience in Medical Coding either in Operations or Quality team of outpatient / HCC+ Home Health medical Coding Should be at Leadership role to be eligible as per the role define The individual would have a high leadership stint in managing medium to Large sized teams for training & Quality teams preferably across multiple sites CPC/CIC/COC/CSS any certification Show more Show less
Posted 3 days ago
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