18748 Coaching Jobs - Page 47

Task assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations; improving systems and processes; managing staff. Determine operational strategies by conducting needs assessments, performance reviews Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams. Show more Show less

Replacement of Mr Protyush Paul as he is moving for ACXM profile. Hence new RTM needs to be recruited as per CX org structure Roles and Responsibilities • • Support dealers in the assigned territory to recruit Manpower as per guidelines • Training of dealer's Sales force through TNA • Enhancing the knowledge level of sales force on Product, Process and Soft skill. • Support development of training modules • Conduct new hire induction • Streamlining of incentive and salary structure for sales team members at dealership; and ensure disbursement • Personally, coach/mentor critical talent on their performance to take on their job roles effectively • Conduct sales audit for dealership & organize sales reviews • Implementation of human capital standards and managing customer experience across dealer network • Conduct employee engagement programs to ensure retention of dealer manpower • Liaise with KIN RM, RSM, ASM & Central Training Team to develop training & development strategies for the assigned

Position Overview Job Title - Lead Full Stack Developer/Architect, AVP Location - Pune, India Role Description Currently DWS sources technology infrastructure, corporate functions systems [Finance, Risk, HR, Legal, Compliance, AFC, Audit, Corporate Services etc] and other key services from DB. Project Proteus aims to strategically transform DWS to an Asset Management standalone operating platform; an ambitious and ground-breaking project that delivers separated DWS infrastructure and Corporate Functions in the cloud with essential new capabilities, further enhancing DWS’ highly competitive and agile Asset Management capability. This role offers a unique opportunity to be part of a high performing team implementing a strategic future state technology landscape for all of DWS Corporate Functions globally. The Lead Business Functional Expert is responsible for and leader of activities which translate complex requirements from Lead Business Functional Analysts into system specific functional specifications which serve as the basis for technical solutions. The Lead Business Functional Expert acts as the day-to-day leader of work efforts in this area across a team and/or serves as a specialist providing support across development facing work efforts and projects. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities This role will be primarily responsible for creating good quality software designs and hence strong sense of software design principles is required Will get involved with hands-on code development Thorough testing of developed software Mentor junior team members in both technical and functional front Do code review of other team members Define and evolve the architecture of the components you are working on and contribute to architectural decisions at a department and bank-wide level. Bring deep industry knowledge into the Feature Team to understand problems, leverage design patterns, automation to support a CI and CD pipeline to production and support emergent design within the agreed domain target architecture. Take E2E Accountability and ownership of work/projects and work with the right and robust engineering practices. Understanding of risk business and Architecture Converting business requirements into technical design Delivery, Deployment, Review, Business interaction and Maintaining environments. Additionally, the role will include other responsibilities, such as: Collaborating across teams Ability to share information, transfer knowledge and expertise to team members Mentoring and teaching Discovering new techniques and helping others to adopt them Leading by example. This role will require 80% Technical involvement and 20% on other activities like team handling, mentoring, status reporting. Work closely with Stakeholders and other teams like Functional Analysis and Quality Assurance teams. Supports testing on behalf of users, operations, and testing teams potentially including test plans, test cases, test-data and review of interface testing, between different applications, when required. Work with application developers to resolve functional issues from UATs, and to help find solutions for various functional difficulty areas. Works closely with business analysts detail proposed solutions and solution maintenance. Work with Application Management area for functional area trouble shooting and resolution to reported bugs / issues on applications. Your Skills And Experience Bachelor’s Degree from an accredited college or university with a concentration in Science or an IT-related discipline (or equivalent) 12+ years of experience in the IT industry with hands-on development in Java ,Oracle and Unix Experience of Java 8 features, implementation of design patterns in Java, Multithreading support in Java 7 and 8, tools like hibernate, various ways of debugging a 3 tier java application. Excellent knowledge of Spring Frameworks, including Spring Cloud and Spring Boot Experience with UI Frameworks (React is preferred) Experience of developing containerized applications using Docker and Kubernetes Excellent knowledge of SQL/PLSQL Experience with Test Driven Development (TDD) and Behavior Driven Development (BDD) including testing frameworks (Junit, Cucumber, Selenium, JEST, Protractor or Puppeteer) Experience of delivering within an agile delivery framework Experience with distributed version control tool (Git, Github, BitBucket). Experience within Jenkins or pipelines based modern CI systems Educated to degree level in Computer / Data Science or equivalent qualification or work experience Nice to have PHP with Laravel experience will be a plus Exposure to Python and GCP cloud Experience with building the infrastructure for serving the front-end app and assets Architecting and automating the build process for production, using scripts How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Position Overview Job Title: ITAO Specialist, VP Location: Pune, India Role Description The ITAO is the function responsible on the application lifecycle governance. The applicant must have advanced IT risk management skills and must promote different service delivery approaches that best suit IT application’s life cycle and contribute to the implementation of policy and strategy. The ITAO Specialist responsibilities covers identifying the gaps in the current infrastructure solutions and where industry innovations are along the maturity lifecycle, choosing the right balance between compliance requirements and delivery pace.The IT Application Owner (ITAO) specialist is accountable for the Application Management of portfolio of applications. They have to ensure that the application(s) are enhanced and maintained in accordance to the Bank’s IT Security Risk and Compliance requirements. The ITAO specialist should work with relevant stakeholders of the application and ensure that to effectively identify and manage risks, issues, compliance gaps in line with DB IT risk and compliance policies and also the road map of the business stakeholders. They formulate the remediation of audit points and self-identified issues that increase the bank’s risk and are responsible for application documentation and knowledge management. The ITAO specialist advises and coaches teams on the governance of the IT platform reliability and resilience and is a recognized contributor to internal and external forums, fostering a passion for technology risk management. The ITAO specialist brings in automation into current manual processes, drive the initiatives independently. Have hands on experience in Java and should be able to review codes and work with Dev team members to build and support applications as full stack developer wherever required. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Monitoring Portfolio and align with them on deliveries and strategy of NARs. Make sure Applications portfolio is compliant, considering tasks and activities coming from: Control Workbench, and other requirements from the stakeholders. Lead Risk and compliance process for the set of application that applicant is the IT owner. Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercise for the application. Manage Internal and external application audits and Audit issue remediation activities. Manage remediation of gaps in application lifecycle management activities such as Account recertification, remediation of Application configuration gaps etc Manage application related Risk and Compliance Evaluation tasks and resolution of gaps in this area. Manage any IT Security incidents that may occur in the application. Plan and Manage Application events and Database Events monitoring using Bank wide standard monitoring tools. Manage application capacity forecasting and monitoring. Plan and manage Application user access related tasks. Plan for Application Hardware / Software / License upgrades or migration activities to align to the compliant platforms. Co-ordinate Essential Maintenance Change management process Contributes to Go Live transitions. Prepare project-related documentation – Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Ability to manage the L3 activities in-terms of application fixes, Build and support applications as full stack developer - Java, React, angular, micro services, Sql. Should be able to review code and help team in fixing issues. Ability to bring in strong Engineering culture within the team Functional expertise working in a financial bank domain would be huge benefit. Your Skills And Experience Desirable experience at least 12-14+ plus years in the IT industry Prior ITAO experience is preferrable. Strong understanding of the SDLCs and current IT trends in managing Projects. Java technical background is highly desirable with Database experience. IT Risk Frameworks experience is needed. Banking / Financial industry Exposure is a plus. Business Risk audits experience is needed. Project/Development/ Release/Support Management/ Technology Infrastructure management , and Digital Assets knowledge would be a plus. Hands on experience with technologies such as – Java , SpringBoot, React JS, Kafka, Cloud, DevOps , Unit testing tools like Junit. Strong agile skills with running app Dev , Dev Ops , ITAO and RTB squads. Knowledge on build tools – Jenkins , Git , TeamCity. Strong team player who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. FS TR- ITC – Tech Risk As Risk consultant, you’ll contribute technically to Risk Consulting client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. The opportunity We’re looking for Seniors Consultants to join the leadership group of our EY-Consulting Technology Risk Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Understanding on Control frameworks such as COSO, internal control principal and related regulations including SOX and J-SOX. Common IT governance and Assurance standards including NIST, COBIT, Risk IT, ITIL and third-party reporting standards as SSAE16. Understanding on independent and risk based operational audits such as Software Development Life Cycle (SDLC), Business Resilience, Cybersecurity audits, Data privacy and data protection audits, Network security audit. Understanding and hands-on experience on data analysis tool such as Tableau, Power Bi, python etc. Conduct performance reviews and contribute to performance feedback for staff. Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions, sand decisions we expect from our people. Participate in IT Risk and Assurance engagements. Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress. Help prepare reports and schedules that will be delivered to clients and other parties. Develop and maintain productive working relationships with client personnel. Responsible for managing reporting on assurance findings and ensure control owners take remediation action as required. Identify, lead, and manage the continuous improvement of Internal Controls through implementation of continuous control monitoring and automation. Obtain and review evidence of compliance for adherence to standards. Key domains of compliance controls, including change management, access to system, network and Data, computer operations and system development. Stay current with and promote awareness of applicable regulatory standards, upstream risk, and industry best practices across the enterprise. Skills And Attributes For Success Experience in application controls and Information security experience. Understanding of risk management systems and processes Ability to build relationships with key stakeholders across different levels of seniority. Strong written and verbal communication skills To qualify for the role, you must have. Preferably bachelor’s degree in (Finance/Accounting, Electronics, Electronics & Telecommunications, Comp. Science)/MBA/M.Sc./CA Minimum of 3-4 years of experience in internal controls and Internal Audit Enterprise risk services with specific focus on IT and related industry standards IT Risk Assurance framework Control frameworks such as COSO, internal control principles and related regulations including SOX and J-SOX Preferred security skills related to a broad range of operating systems, databases or security tools, e.g., UNIX, Linux, Windows 2000 and NT, firewalls and IDS systems. Familiarity with IT analysis, delivery, and operations methods, including SDLC and CM Familiarity with security and risk standards such as ISO 27001-2, PCI DSS, NIST, ITIL, COBIT Experience of security testing methods and techniques including network, operating and application system configuration review Application controls and security experience: sensitive access and SOD testing controls testing Knowledge of data analysis tools like MS Excel, MS Access, MS SQL Server, ACL, Monarch, etc. Preferred Certifications: CISA What We Look For We believe that you should own and shape your career. But we’ll provide the support and opportunities to develop the skills, knowledge and experience to succeed. The strength of our global network, combined with local empowerment and a relentless focus on winning in specific markets, means you’ll interact and team with individuals from various geographies and sectors. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Task assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations; improving systems and processes; managing staff. Determine operational strategies by conducting needs assessments, performance reviews Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams. Show more Show less

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Associate's Degree Travel Percentage 0% General Duties & Responsibilities What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email Monitors operations to ensure adherence to service level standards and company/department policies and procedures Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers Ensures adequate phone coverage including making decisions regarding scheduling changes Acts as an escalation point for resolving the most difficult customer issues Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and areas for improvement Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction Serves as an escalation point for resolving the most difficult customer issues Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives Approves and implements streamlining opportunities and process improvements Coordinates customer service activities with other internal functions Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc May serve as a backup to more senior customer service management in their absence Other related duties assigned as needed Highest Qualification Bachelor’s degree or the equivalent combination of education, training, or work experience is preferable. What You Bring Considerable knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment What We Offer You Working in an international company, alongside international colleagues Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories) Development opportunities by using the company's on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees) Opportunity to get involved in social projects and local initiatives A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Fis Job Level Description Supervisory/developing management role. Works under general direction of customer service management. Typically supervises a team of fifteen to thirty Contact Center Representatives. Typically requires a minimum of four years of experience in a call center or customer service-related position in a service industry. Typically requires two or more years supervisory or team leadership experience. Demonstrates experienced level of competence and mentors entry level supervisors in the areas of problem solving, change management, strategic thinking and leadership. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

Task assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations; improving systems and processes; managing staff. Determine operational strategies by conducting needs assessments, performance reviews Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- Consulting - Risk Consulting - Enterprise Risk - Senior As part of our Consulting Enterprise Risk team, our clients look for EY’s expertise across the consulting solutions and specifically for engagements related to Internal Audit, Process compliance and reviews, SOX 404, Third Party Risk Management, Regulatory Compliance and Enterprise Risk Management. There really is no average day in this role, since every client will have multi-faceted challenges and a distinct business environment. What it means is that you’ll have an opportunity to learn and adapt to our clients’ cultures and contribute towards developing unique solutions that are tailored to individual engagements. Whichever industry or client you’re working with, you’ll have plenty of opportunities to expand your business network and transform yourself into a truly global professional. The opportunity This is client-facing role in a rapidly growing practice, where you’ll build client relationships with key stakeholders, including management executives for some of the most globally recognized brands. It makes this the perfect place to gain a deeper understanding of complex businesses transactions, all the while recommending solutions to some of the most pressing business challenges and process inefficiencies, by improving their processes and leveraging technologies. By plugging into our market-leading global network, you'll gain the experience you need to become an exceptional Risk Advisor Your Key Responsibilities Delivery Manage a team of Staffs (if needed) or independently deliver SOX engagements for multiple processes across client(s) Participate in process discussions and walkthrough meetings with clients, prepare / review process flows/ narratives and risk & control matrices, and identify process gaps and provide recommendations Conduct, documents and review (if needed) test of design and operating effectiveness, and suggest controls to improve the client’s control framework, as per the defined standards and quality benchmark Drive / Support the Manager in scoping, rationalization, standardization, status update, deficiency and project management Monitor project progress, manage multiple assignments and related project teams, if needed Meet quality guidelines within the established turnaround time (or allotted budget) for assigned requests Client Management Develop strong working relationships with the client and onshore client teams Maintain excellent rapport and proactive communication with the client Demonstrate application and solution-based approach to problem solving Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers. Operational excellence Suggest ideas on improving engagement productivity and identify opportunities for improving client service. People related Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation. Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery. Conduct workshops and technical training sessions for team members. Contribute to the learning & development agenda and knowledge harnessing initiatives. Skills And Attributes For Success Strong command on spoken and written English Analytical, organized and meticulous consulting skills Strong academic history and professional experience (degree in Business, Accounting, Finance or similar work experience) Proficient in MS-Office Suite Team player with strong interpersonal skills Ability to prioritize deliverables effectively in order to achieve optimum results. To qualify for the role, you must have More than 1 year of experience after completion of CA or 3+ years of experience (as B.Com/M.Com, BBA / MBA) in risks & controls, with experience mainly in Internal Audit / SOX / internal controls Strong academic history (degree in Business, Accounting, Finance or similar) Strong command on spoken and written English Team player with strong interpersonal skills CIA certification is preferred Ideally, you’ll also have Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers. Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment Opportunities to work with EY Risk -Internal Audit practices global with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. FS TR- ITC – Tech Risk As Risk consultant, you’ll contribute technically to Risk Consulting client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. The opportunity We’re looking for Seniors Consultants to join the leadership group of our EY-Consulting Technology Risk Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Understanding on Control frameworks such as COSO, internal control principal and related regulations including SOX and J-SOX. Common IT governance and Assurance standards including NIST, COBIT, Risk IT, ITIL and third-party reporting standards as SSAE16. Understanding on independent and risk based operational audits such as Software Development Life Cycle (SDLC), Business Resilience, Cybersecurity audits, Data privacy and data protection audits, Network security audit. Understanding and hands-on experience on data analysis tool such as Tableau, Power Bi, python etc. Conduct performance reviews and contribute to performance feedback for staff. Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions, sand decisions we expect from our people. Participate in IT Risk and Assurance engagements. Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress. Help prepare reports and schedules that will be delivered to clients and other parties. Develop and maintain productive working relationships with client personnel. Responsible for managing reporting on assurance findings and ensure control owners take remediation action as required. Identify, lead, and manage the continuous improvement of Internal Controls through implementation of continuous control monitoring and automation. Obtain and review evidence of compliance for adherence to standards. Key domains of compliance controls, including change management, access to system, network and Data, computer operations and system development. Stay current with and promote awareness of applicable regulatory standards, upstream risk, and industry best practices across the enterprise. Skills And Attributes For Success Experience in application controls and Information security experience. Understanding of risk management systems and processes Ability to build relationships with key stakeholders across different levels of seniority. Strong written and verbal communication skills To qualify for the role, you must have. Preferably bachelor’s degree in (Finance/Accounting, Electronics, Electronics & Telecommunications, Comp. Science)/MBA/M.Sc./CA Minimum of 3-4 years of experience in internal controls and Internal Audit Enterprise risk services with specific focus on IT and related industry standards IT Risk Assurance framework Control frameworks such as COSO, internal control principles and related regulations including SOX and J-SOX Preferred security skills related to a broad range of operating systems, databases or security tools, e.g., UNIX, Linux, Windows 2000 and NT, firewalls and IDS systems. Familiarity with IT analysis, delivery, and operations methods, including SDLC and CM Familiarity with security and risk standards such as ISO 27001-2, PCI DSS, NIST, ITIL, COBIT Experience of security testing methods and techniques including network, operating and application system configuration review Application controls and security experience: sensitive access and SOD testing controls testing Knowledge of data analysis tools like MS Excel, MS Access, MS SQL Server, ACL, Monarch, etc. Preferred Certifications: CISA What We Look For We believe that you should own and shape your career. But we’ll provide the support and opportunities to develop the skills, knowledge and experience to succeed. The strength of our global network, combined with local empowerment and a relentless focus on winning in specific markets, means you’ll interact and team with individuals from various geographies and sectors. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Requisition ID: 67248 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. The team you will be a part of The EHandS team designs, develops, implements and oversees the organization's environmental health and safety programs and procedures to safeguard employees and surrounding communities and to ensure that all facilities are in compliance with regulations. This Role In Summary This position is responsible for creating and implementing Environment, Health & Safety programs, conducting EHS system audits, and investigating incidents / events. The DM will also be responsible for educating employees on EHS procedures and promoting an EHS culture. He/ She will assist the site / corporate EHS manager on various safety (EHS) programs including management system, Legal compliances, inspections, audits, monitoring, review of EHS results and actions tracking. Your Responsibilities Will Include LEADERSHIP Lead EHS specific projects which include developing collaborative relationships with internal customers and employees and other whirlpool sites. Facilitate department / site level safety meetings & provide advice / guideline to the line functions. EHS MANAGEMENT SYSTEM Conduct / facilitate Environment Impact Assessment & Risk Assessment as per procedure Plan /organization of audits and monitoring for the effective closure of EHS audit gaps. Conduct / witnessing of internal audit to improve system effectiveness Review of compliance related to Environment & Safety Acts & Rules Facilitate line functions to prepare & review of standard operating procedures . Support Site EHS for management review on EHS management systems / its elements and preparing agenda and report /Minutes of the management Executing & coordinating for action of management review meeting Ensure participation in the controlling/ mitigating the EHS emergency situations and effective coordinating mock drill & review of effectiveness & action compliance Maintenance of all applicable records, filing of periodic returns and managing all audits and inspections Work permit system management INCIDENT INVESTIGATION, AUDITS, INSPECTION, OBSERVATIONS & ACTION TRACKING Facilitate / Conducting & review of Incident investigations with concern person Compile corrective actions and follow-up for timely implementation. Plan & conduct risk based safety Inspections & audits Plan & Conduct Safety Observations (SMAT/ EMAT) to improve EHS culture Audit, Inspection, SMAT/ EMAT data analysis & trends & action tracking EHS TRAINING, COMMUNICATION & CONTINUAL IMPROVEMENT Facilitate / conduct training on environmental impact analysis, Risk assessment & other EHS subjects / topics Develop/ update EHS training content, Promote the use of all safety equipment, including personal protective equipment Research, monitor, and assess workplace hazards, and coordinate and administer safety and health programs Coordinate with supplier, contractor & other interested parties on EHS matters. Promote health and safety awareness among all employees Implement company-wide safety initiatives, including safety management systems, safety committee, safety meetings, and safety audits Maintain awareness of developing environmental, health & safety issues Coordinate the activities of local Safety Committee development, BBS (Behavioral Based Safety), supervisor training, peer-to-peer coaching and contractor safety management, environmental sustainability and energy management. ENVIRONMENTAL OPERATIONS & COMPLIANCES Wastewater treatment Plant operations, supervision & maintenance coordination Waste Management , handling & disposal coordination Prepare periodic returns & legal documentation under various EHS Laws Environmental monitoring, interpretation & action planning Lead Environmental Pillar under WCM AUTHORITY Implement EHS rules and regulations for the plant premises as per legal/statutory requirements Stop the production/ hold the activities / stop the work in case of any probable EHS risks Counseling of any employee(s) those who are not adhering to EHS policies/rules & regulations Escalate alarming issues to senior management team Minimum Requirements EDUCATIONAL QUALIFICATIONS (Essential) BE / B Tech. (Mech / Elect / Chemical) , Diploma ,MSE with Advanced Diploma in Industrial Safety from reputed Institute / CLI / RLI AGE 24 to 28 Years EXP. 3 - 6 years Desirable WCM will be an added advantage. Should be Well Versed with EHS IT Tools ( Reporting / Analysis etc.) Preferred Skills And Experiences TECHNICAL Influencing skills Resilience, persistence, optimism Computer literacy: MS Office & Basic Knowledge Knowledge of related EHS equipment Knowledge of safety, industry hygiene and environmental testing methods Organizing, planning & negotiating Initiative training ability MANAGERIAL Own it - be personally & collectively accountable for results Straight talk – Share honestly, transparently and timely Lead with speed – agility, focus and confidence One Whirlpool – breakdown barriers, team with others and win together Thorough knowledge of all business functions Leadership skills Thorough knowledge of all business functions Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law. Show more Show less

We are seeking a seasoned and strategic Talent Acquisition Manager to lead end-to-end hiring operations across India. This leadership role will drive the execution of scalable recruiting strategies to attract top talent across various functions—including Technology Enablement. As a key partner to business and HR leaders in India and globally, you will shape our talent strategy, enhance our employer brand, and deliver a best-in-class candidate experience. The ideal candidate is a proven people leader with deep recruiting expertise, particularly in technical hiring, and brings a strong understanding of the regional talent market. You must be adept at influencing senior stakeholders, managing a high-performing team, and implementing process improvements through data-driven insights and tools. Success in this role also depends on your ability to work closely with U.S based counterparts, aligning on systems, processes, and reporting standards to ensure a consistent and integrated global recruiting operation. Who You Are A seasoned recruitment leader with a proven track record of driving end-to-end hiring excellence. Holding a Bachelor’s degree in Human Resources, Business Administration, or a related field—Master’s degree is a plus. You bring 8-10+ years of comprehensive recruitment experience, including at least 3 years in a leadership or managerial capacity. You specialize in technical recruitment and have successfully built and elevated employer branding initiatives while fostering strong relationships with key stakeholders. Your deep understanding of the IT talent market in India enables you to design and execute strategic, data-driven hiring plans that meet complex organizational needs. What You'll Do Strategic Talent Acquisition Oversee the entire recruitment lifecycle, from workforce planning to offer acceptance and onboarding for our India operations. Partner with U.S. and India-based leadership to align hiring strategies with business objectives. Build long-term, proactive talent pipelines for critical and niche roles. Team Leadership & Development Lead and mentor a team of Recruiters, including contractors, across multiple business units and functions. Set clear goals, track KPIs, and support team performance through regular coaching and feedback. Foster a culture of accountability, inclusion, and continuous improvement within the team. Employer Branding & Candidate Experience Drive employer branding initiatives to position the company as an employer of choice for our India operations. Design and manage candidate engagement strategies throughout the recruitment funnel. Represent the company at job fairs, recruitment events, and networking forums Operational Excellence & Technology Enablement Leverage talent acquisition systems and data to drive process optimization and reporting. Continuously improve recruitment workflows to enhance efficiency and scalability. Ensure compliance with hiring policies, procedures, and best practices. Stakeholder & Relationship Management Serve as a trusted advisor to business leaders and hiring managers on talent needs. Provide regular reporting on recruitment metrics, progress, and risks. Collaborate cross-functionally with HR, Finance, and business units to ensure talent strategies support broader business goals. Must have experience recruiting for or within international firms, demonstrated success working across global time zones, aligning with international hiring managers, and adhering to global hiring standards. This role includes a dotted-line reporting relationship to the U.S based Talent Acquisition leaders, requiring regular data sharing, strategic alignment, and collaborative planning with U.S. stakeholders. Preferred Qualifications Strong understanding of IT/technical hiring and market dynamics in India. Excellent people management, interpersonal, and communication skills. Proven ability to influence senior stakeholders and execute complex hiring strategies. Proficient in ATS (preferably Lever or Ashby), sourcing platforms, and recruitment analytics. Show more Show less

Scapia! A co-branded credit card that’s out there to make travel happen for people, by converting their everyday expenses into travel experiences. We’re a bunch of passionate people who work together, brainstorm and debate with each other, and don’t stop until we’re but proud of our work. Customer delight tops everything else! We’ve worked hard to create an environment of honesty and passion that sets everyone up for success. We are looking for an HR Partner to shape and drive the People & Culture charter in the org. In this role you will work closely with people managers and play an active role in driving org success. It's an opportunity to create meaningful impact in an environment that's empowering and truly cares for people. Charter Focus Areas Culture Building Bring Scapia values to life translating values to guiding principles with relatable work situation responses, bringing clarity and removing ambiguity Co-create a blended learning experience through classroom sessions, asynchronous learning, gamification etc for people to internalize values and see congruence with their personal values Find ways to infuse Scapia belongingness through team bonding activities, find ways to creatively storytell Scapia ways of doing things, share people stories of exemplary display of Scapia values Employee Experience One of the Scapia values is Customer delight at every step . Can we extend this to employees? Think of every touchpoint with a candidate / employee / alumnus and see how we can create delight Aided by tech and design elements, how do we truly relook at this whole experience? Right from candidate application response to the hiring process to interviewing experience to day 1 induction to 30 day onboarding to the many life moments to professional journey and of course, the goodbye one day Manager Enablement We are over 20 people managers today, and they are instrumental in driving employee engagement at the workplace Coaching people managers to care for their people and truly investing in their careers Coaching is both structured and on the go. Design and facilitate first time manager programs, draw up a 6 month journey interspersed with FGDs and 1:1 coaching sessions, invite external speakers to share leadership stories, roundtable discussions etc Talent Branding Ideate, philosophize and shape our talent brand Think through our positioning, who we are, what we stand for, find resonance between our consumer brand and talent brand Communicate EVP and bring out the stories of our culture, people growth, inclusivity at the workplace, fun at work etc Be an ambassador for Scapia in external events BAU stuff Be a people’s person and bring your authentic self to work; build high trust with people Hold the pulse of people by actively listening to them in 1:1s, FGDs, both formally and informally Be involved in hiring, onboarding, employee engagement and help seamlessly drive people processes end to end Drive a culture of continuous feedback and high performance Annual reviews, mid-year check-ins, comp planning, exit interviews etc Qualifications Full time MBA in HR from a University of Repute 5+ years of experience in a HR Business Partnering Role Strong organization, communication and conflict resolution skills Startup experience is good to have Show more Show less

The Finance Acctg Sr. Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: Supports the management and control data flows to and within Finance applications to ensure integrity and completeness of data, including by preparing and recording financial transactions for legal vehicle and regulatory reporting purposes, updating the general ledger, recording financial transactions, and preparing of consolidated financial statements, in accordance with management reporting requirements, for legal vehicle & regulatory purposes. Also, includes specialized accounting, such as equity compensation, securitization, payroll and investment accounting. Manages one or more processes, reports, procedures or products, and considered analytical or procedural "expert" representing a unit or team on cross-function process or project deliverables. Supervises day-to-day work of junior level employees. Take responsibility for the accurate reporting of accounting reconciliations on Citi reporting tools. Review and examine key controls for accounting process within the process handled. Resolves complex problems or transactions, where expertise is required to interpret policies, guidelines or processes. Partner with key stakeholders including legal entity managers, e.g. Country, Balance Sheet control group (BSCG), Global process lead (GPL) & Global process owner (GPO) across multiple locations communicating progress on assigned process completion. Identify and appropriately highlight / escalate potential issues relating to account with stakeholders such as Regional Balance Sheet control group / Country controllers / Global process lead (GPL) and Global process owner (GPO) and work with them for resolution. Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area. Develops and demonstrates an understanding of how assigned areas of process collectively integrate to contribute to achieving business goals. Directly impacts the leadership in assigned process through responsibility for delivery of end results leading to business solutions. Ensures essential procedures are followed and contributes to defining standards. Provides assurance and partners with audit team to monitor controls and accuracy of accounting. Persuades and influences others through strong communication and diplomacy skills Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Chartered Accountant (CA) / Master in business administration (MBA)/ Certified Public Accountant (CPA) or equivalent combination of education 5-8 years of experience in accounting management with commensurate stakeholder management experience Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Finance ------------------------------------------------------ Job Family: Financial Accounting ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Accounting Processes and Financial Controls, Assessment, Credible Challenge, Financial Accounting, Management Reporting, Policy and Regulation, Risk Management. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

We are a techno-logistics start-up with a vision to organize the largely fragmented trucking industry into a virtual network. ‘iLoads’ [www.iloads.in] is our truck broking platform that enables manufacturers to directly connect with truck owners across the country instantly with assured payment while ‘Wheels on cloud’ is our dynamic resource management software to improve operational efficiency. We are looking for a high-performing business development manager to help us meet the customer acquisition and revenue growth targets for the newly launched SaaS business division. The software is a mobile productivity suite to improve the operational efficiency of truck owners in road transportation. It's first of the three products that will form the new business division 'Wheels on Cloud' inside the company. They will be responsible for maximising sales team potential, crafting sales plans and creating new channels for expansion for the Fleet product. Achieving growth and hitting sales targets by successfully managing the field sales team in South India Designing and implementing a strategic sales plan that expands company's customer base in fleet owner segment and ensure its strong presence Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives Identify alternate sales channel opportunities in the market via business partner programs to expand the out-reach of the SaaS product Requirements 3-4 years’ sales experience. Preference will be given to candidates who have been part of technology companies that sold to the trucking market. Example: GPS Proven experience in target oriented roles to demonstrate ability to set and achieve targets Excellent Communication Skills in English and Tamil Proficiency in using MS Office Suite for reporting Skills:- Channel Sales, Business Development and Sales Show more Show less

1) Knowledge of distribution, operations, customer service, human resources, administration, and sales. 2) Knowledge of Broking Products, Insurance, Investment products like Mutual Funds, PMS, AIF. 3) Develop forecasts, financial objectives, and business plans 4) Meet goals and metrics 5) Manage budget and allocate funds appropriately 6) Provide branch personnel with training, coaching, development, and motivation 7) Adhere to high ethical standards, and comply with all regulations/applicable laws. 8) Network to improve the presence and reputation of the branch and company. Location: Mumbai,Kolkata,Ahmedabad,Surat,Chennai,Hyderabad,Bengaluru,Kochi,Pune,Delhi, Vadodra, Vishakhapatnam, Trivendrum

Description Ciklum is looking for a Senior Delivery Manager to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About The Role As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow. Ciklum Agile Delivery team portfolio consists of numerous projects in different domains, delivered for both large companies and innovative startups around the world. We are looking for a passionate, energetic, self-driven manager-leader who will be driving organization and supervision of necessary processes, teams, structure and technology services composition to successfully deliver what Ciklum Clients expect to achieve their business goals. The role of the Delivery Manager is to ensure smooth projects delivery on all stages within agreed deadlines, scope, quality and budget. The Senior Delivery Manager will be the primary point of contact for clients during the delivery phase. Responsibilities Highlighting of a projects potential risks/delays during the delivery process Creating and implementing, control and monitoring of a project plan Balancing of competing constraints on the project with the resources and priorities available Building and keeping close relationships with your customers on all levels Coordination of external and internal stakeholders that are involved in the project Monitoring overall progress and use of resources, initiating corrective action where necessary Managing scope, change requests, risks, and resources allocation/utilization Invoking configuration management (release process) processes Managing possible risks and issues within the limits of time, cost and quality, including the development of contingency plans Managing project budget, time, and delivery with respect to vendor related projects. Note: these high-level responsibilities may undergo modification at a later date subject to mutual agreement Requirements You are a customer and service-focused person and meet people as equals, build trust and sustainable customer relationships Through this relationship, you’re able to deliver and grow your accounts, which leads to a sustainable business in your area of responsibility Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years In-depth understanding and practical experience with Agile approaches (Scrum, Kanban) Ability to perform project manager's activities and provide supervision during Project Initiation, Planning, Execution, Monitoring and Closing phases Experience in managing multiple agile teams in projects of 25-75 FTE Strong service/client oriented attitude, focus on an outcome Solid understanding of change and expectations management A proven track record of successful project implementation in a software environment Ability to effectively prioritize and execute tasks in a high-pressure environment Problem-solving attitude using system-thinking approaches Ability to manage contractual terms and financial issues Advanced level of spoken and written English Desirable Experience in managing multiple distributed teams Technical background (software development, QA, DevOps, etc) Product Management background Knowledge of the latest trends at SW development technologies and tools Spoken and written German as a plus Experience in creating and running trainings, workshops, other educational activities Agile and/or PMI certification Experience with SAFe or LeSS Experience in coaching, mentoring and conducting of trainings What's in it for you Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About Us At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Experiences of tomorrow. Engineered together Interested already? We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum. Apply Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Senior Microsoft Project Server Analyst – Consulting EY GDS Consulting digital, seeking an experienced Senior Microsoft Project Server Analyst to join our Digital engineering Consulting team. This is an exciting opportunity to deliver cutting-edge solutions to clients across various industries, focusing on the implementation and low-level design of Microsoft Project Server and related technologies. The opportunity We’re looking for professionals with deep expertise in Microsoft Project Server, including both functional and technical capabilities , to join our Digital engineering Consulting team. This role offers the chance to work in a dynamic environment, contributing to the growth of our service offerings while working on high-impact, complex projects. Your Key Responsibilities Project Implementation: Assist in the end-to-end implementation of Microsoft Project Server solutions, from planning through to deployment and maintenance, ensuring systems are set up and configured according to client specifications. Low-Level Design: Design and configure detailed technical components of Microsoft Project Server, ensuring seamless integration with SharePoint, other enterprise systems, and project management tools. Customization: Support the development of custom features and functionality using PowerShell, C#, and .NET to meet specific client requirements. Integration: Assist in the integration of Microsoft Project Server with other systems (e.g., ERP, CRM), ensuring smooth data flows and process automation across platforms. Testing and Troubleshooting: Conduct thorough testing of implemented solutions to ensure they meet business and technical requirements. Troubleshoot and resolve technical issues that arise during the implementation process. Documentation and Reporting: Create detailed technical documentation for implemented solutions, including design specifications, configurations, and test results. Client Support: Provide ongoing support to clients post-implementation, resolving any issues related to Project Server setup and usage. Offer training and technical assistance as needed. Collaboration: Work closely with senior consultants, developers, and other teams to ensure the successful delivery of Project Server solutions, contributing your expertise to the team’s overall success. Skills And Attributes 3-6 years of experience in Microsoft Project Server implementation and low-level design, preferably within a consulting or project-based environment. Solid understanding of Microsoft Project Server (2016, 2019 or later) and SharePoint integration. Hands-on experience with customizations using PowerShell, C#, and .NET for Project Server environments. Strong knowledge of Project Server configuration, workflow design, and integration with other systems. Familiarity with SQL Server and reporting tools like Power BI or SSRS for creating reports and data visualizations. Experience in Project web app, security, views, tasks, time sheets, portfolio management, drivers Knowledge in SharePoint and Project server workflows & rest API Ability to troubleshoot and resolve issues in both Project Server and SharePoint environments. Strong problem-solving skills and attention to detail in the implementation and configuration of systems. Excellent communication skills with the ability to explain technical details to both technical and non-technical stakeholders. Ability to collaborate effectively in a team-oriented environment and work independently when required. To qualify for the role, you must have Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 3-6 years of hands-on experience with Microsoft Project Server, including implementation, configuration, and low-level design. Familiarity with Project Server integration with SharePoint and other business tools. Experience working with PowerShell, C#, .NET, and SQL for customizing and extending Microsoft Project Server functionality. Exposure to cloud-based solutions such as Project for the Web or Project Online is a plus. Experience in integration of Project Server with other enterprise systems (ERP, CRM, etc.). Knowledge of cloud-based solutions, such as Microsoft Project for the Web and Project Online, is a plus. Microsoft Certification in Project Server or related Microsoft technologies is preferred. Experience in providing consultation, estimation, and implementation services for large-scale EPM projects. Excellent communication skills, with prior experience in a client-facing consulting Soft Skills Excellent communication and presentation skills. Team player with the ability to collaborate effectively across global, virtual teams. Strong problem-solving abilities, with the capability to troubleshoot complex issues and provide effective solutions. Self-starter, highly motivated, and able to handle high-pressure situations with professionalism. Ability to work successfully in a consultative capacity with clients, balancing both technical and business needs. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

JOB POSTINGS FORM DESIGNATION/POSITION -SALES AND MARKETING MANAGER DESCRIPTION - Job description for a Sales and Marketing Manager at Skinfinity Derma: Location: Noida, Job Type: Full-time Only serious person apply who has Knoweledge and experience in Healthcare and clinic. About Skinfinity Derma: Skinfinity Derma is a leading dermatology clinic offering advanced skin care treatments. We're seeking an experienced Digital Sales and Marketing Manager to lead our digital marketing efforts, drive sales growth, and expand our patient base. Key Responsibilities: 1. Digital Marketing Strategy Develop and execute comprehensive digital marketing strategies to increase brand awareness, drive website traffic, and generate leads. 2. CRM ManagementOversee CRM operations, ensuring accurate data entry, lead tracking, and follow-ups to maximize conversion rates. 3.Call Quality Review Monitor and review call quality to ensure exceptional customer service, providing feedback and coaching to the sales team. 5. Influencer Marketing Collaborate with influencers and industry partners to promote Skinfinity Derma services, products, and brand. 6. Sales Team Coordination Work closely with the sales team to align marketing efforts with sales objectives, ensuring seamless lead handovers and follow-ups. 7. Social Media Management Oversee social media presence, creating and curating engaging content, responding to comments, and analyzing performance metrics. 8. Digital Marketing Expertise. Stay up-to-date with the latest digital marketing trends, best practices, and platform updates (e.g., Meta Ads, Google Ads). 9. Sales Review and Analysis. Regularly review sales performance, analyzing data to identify areas for improvement and optimize marketing strategies. 10.Expansion Projects. Contribute to expansion projects, providing digital marketing expertise to support business growth and new clinic launches. 11.Patient Flow Increase. Develop and execute strategies to increase patient flow, improving conversion rates and driving revenue growth. Requirements: - 3+ years of experience in digital marketing, preferably in the healthcare or beauty industry - Proven track record of success in driving sales growth, improving conversion rates, and expanding patient bases - In-depth knowledge of digital marketing platforms, including Meta Ads, Google Ads, and CRM software - Excellent communication, project management, and analytical skills - Ability to work collaboratively with cross-functional teams, including sales, customer service, and clinical staff - Strong problem-solving skills, with the ability to think creatively and develop innovative solutions What We Offer: - Competitive salary and benefits package - Opportunity to work with a leading dermatology clinic - Collaborative and dynamic work environment - Professional development and growth opportunities - Recognition and rewards for outstanding performance If you're a motivated and experienced digital marketing professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to hrskinfinity@gmail.com skinfinityderma@gmail.com or contact on +91 83940 93537 KEYWORDS - Digital sales and marketing Knoweledge , Campaign marketing EXPERIENCE REQUIRED - 3 years experience in digital marketing CTC OFFERED- 40,000 to 50,000 per month JOB LOCATION - Noida INDUSTRY TYPE -Medical services ,Hospitals and Others FUNCTIONAL AREA -Healthcare and Life Sciences QUALIFICATION - Bachelor's preferred JOB RESPONSES ON ( email id )-hrskinfinity@gmail.com and contact no - 8394093537 . Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Paid time off Schedule: Day shift Supplemental Pay: Commission pay Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Tax Senior - An exciting opportunity with our International Tax Advisory team. Your main objective is to participate in International and Transaction Tax engagements by thoroughly and accurately analysing information and develop effective approaches to clients tax requirements. You will be required to demonstrate dedication to quality in all aspects of your work, which will include managing client service team members and contributing to the achievement of team goals. The opportunity Developing and delivering International and Transaction Tax engagements such as Due Diligence, structuring, International tax advisory engagements and reports with timely, responsive services/work products Participate in business development initiatives Build strong internal relationships within the team and across other services Take ownership of your schedule and proactively seek work when necessary to meet your annual chargeability goal Conduct performance reviews and contribute to performance feedback for staff Contribute to people initiatives, including recruiting, retaining and training transfer pricing professionals Maintain a robust educational program to develop personal skills on an ongoing basis Adhere to practice protocol and other internal processes consistently Your Key Responsibilities Delivering projects consistently by applying designated methodology, processes, standards and technology tools and with respect to turnaround, quality and handling workflow distribution. Working as single point of contact on engagements for users/clients regarding service delivery and day-to-day operations Monitor metrics for service delivery, opportunities for improving customer satisfaction and implement appropriate modifications to process Instil EY culture at the individual level Proactively and timely identify operational problems and propose solutions. Escalate issues where required to the reporting Managers Exhibit inclusive behaviour in interactions with internal & external stakeholders with strong communication skills Taking the initiative to seek continuous learning opportunities, coaching and mentoring feedback, key developmental experiences, self-directed learning and formal learning Help define learning gaps and work with sub-service line leaders and local L&D to define and deploy a process to bridge the learning gap Setting strategy for how work is assigned and performed under the guidance of the reporting Manager. Works with resource manager to ensure the strategy is met Skills And Attributes For Success Experienced in demonstrating project management, leadership, communication, relationship building, analytical, interpersonal, multi-tasking and organization skills and focus on quality and attention to detail. Excellent transaction structuring and report writing skills with an aptitude to highlight the tax issues and sensitise the clients on the same Knowledge of International tax concepts such as tax treaty, BEPS, MLI etc. Excellent client management skills To qualify for the role you must have Chartered Accountant /MBA/CPA / B.Com / BBA/ BBM/ BA (Economics)/ M.Sc (Statistics)/ MA (Economics)/ MBA/CFA Any Additional Degree/ Diploma/Specialization in fields related to Financial Services Sector/Tax/International Taxation 3-5 Years of International tax and/or Mergers and Acquisition tax experience. Mandatory that the candidate has a prior experience in an International tax advisory practice in a client facing role. Ideally, you’ll also have Proficient in strong communication, both written and verbal and ability to present research findings Proficient using MS Office tools specifically Powerpoint, WORD, EXCEL and Advance Excel. What We Offer At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

The Testing Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Tests and analyzes a broad range of systems and applications to ensure they meet or exceed specified standards and end-user requirements. Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts. Works complex testing assignments. Executes test scripts according to application requirements documentation. Identifies defects and recommends appropriate course of action; performs root cause analyses. Coordinates multiple testers and testing activities within a project. Retests after corrections are made to ensure problems are resolved. Documents, evaluates and researches test results for future replication. Identifies, recommends and implements process improvements to enhance testing strategies. Analyzes requirements and design aspects of projects. Interfaces with client leads and development teams. Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas. Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness. Makes evaluative judgments based on analysis of factual information in complicated and novel situations. Participate in test strategy meetings, Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others. Requires sound and comprehensive communication and diplomacy skills to exchange complex information. Provide metrics related to the cost, effort, and milestones of Quality activities on a project level Acts as advisor and mentor for junior members of the team. Regularly assumes informal/formal leadership role within teams. Perform other duties and functions as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 8-12 years Testing Analyst experience Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools. Experience of testing trading platforms or similar software. Ability to work under pressure during tight dead lines Requires methodical approach to testing and problem solving. Requires theoretical and analytical skills, with demonstrated ability in planning and operations Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value Specific software languages will be dependent of area of business Education: Bachelor’s/University degree or equivalent experience Candidate should have experience on Selenium, Playwright using Java or Python ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Technology Quality ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Skills Required Strong communication, interpersonal, and organizational skills. Ability to work independently and as part of the team. Handle multiple tasks and prioritize effectively. Understanding of different training methodologies, learning principles and content designing. Proficiency in MS Office tools (PPT, Excel, Word etc.) Display professional, positive, service-oriented attitude. Be self-motivated and able to perform efficiently and effectively with minimum supervision. Credit Industry experience will be an added advantage. Job Responsibilities The Training Asst. Manager is responsible for managing Training officers & Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Should be able to support & deliver effective batches during Ramps / Special requirements of business. Mentor and Coach, a team of trainers on a regular basis and evaluate their performance against each KPI. Ensure and maintain better post training effectiveness to deliver business KPIs for the trained batches month on month. Need to govern process refresher training to improve performance of bottom performers. Attend calibration on weekly/monthly basis to ensure knowledge level is at par with teams. Attend and Present Daily/monthly / weekly reviews with Internal and External Stakeholders. Regular to office and maintain professional etiquettes Mainly responsible for overseeing and managing the work of the trainers. Maintain Batch File & Dashboards, Monitoring and maintain training records.(Attendance, Movement, Attrition ) in the BEST framework. The training programs and activities developed need to be aligned to business goals and client satisfaction. Managing specific data, compliance adherence, content development, driving engagement activities to improve performance and retention is critical to this Role. The Asst. manager is also responsible for identifying gaps between the training program and operational requirements, recommending, and implementing solutions. Manage other KPIs like TQ, yield, etc. Managing batch level compliance on activities and sharing reports as per timeline Need to conduct dip checks, briefings, awareness sessions. Maintain current knowledge of industry developments, productions, and involvement in network communication. Record statistics, performance levels and other reports. Needs to be flexible to cater to business requirements i.e., Shift timings, Movement across locations etc. Critical Competencies Stakeholder Management Performance Management Measuring Training Effectiveness Facilitating Effective Meetings Application of Lean Six Sigma principles Excellent Coaching & Mentorship Show more Show less

Job Type – Full Time Schedule – Night shift Education – Bachelor’s Degree Qualifications / Eligibility: Graduate in any discipline Expert of Voice /CHAT product Support, including NPS, CSAT Trained / Certified Lean Six Sigma Green Belt Minimum 2 years in the team management role as Quality Team Leader / Asst Manager Working knowledge of 7 QC tools and FMEA / Risk assessment Roles and Responsibilities: Manage a team of minimum 10 Quality Analysts Enable business to deliver high quality and faster outcomes and maintain the quality SLAs. Adhere to quality framework and ensure timely completion of audits, reports, and analysis. Identify Lean Six Sigma / Continuous Improvement projects / Problem Solving Projects Drive Ideation to invite potential ideas for improvement. Help team achieve core deliverables (PKTs, Audits, Team Meetings, RCA, POA etc.) Drive internal and client calibrations. Maintain and present / discuss process and business performance dashboard with internal and external stakeholders including but not limited to senior management. Perform end-to-end business diagnostic analysis to dissect to identify potential risks, gaps, and areas of improvement. Work with cross functions (Operation, Training, and others) to make action plans and drive the same to achieve better results. Plan and coordinate for resource planning and QA framework execution Initiate and execute remediation plans resulting in better business performance. Key Skills: Effective Coaching and feedback skills Ability to identify opportunity areas for Product Support / Customer centric, propose improvement actions and execution Specific to NPS / CSAT improvement Ability to analyze data / information and derive insights. Strong report management skills Extremely good in Excel, Power Point Skills in numerical and statistical analysis Good Communication Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Consulting Support Services – Senior The opportunity CSS enables Consulting Project team’s efficiency and delivery through the key project management and coordination activities. We take responsibility for end–to–end project lifecycle essential for project delivery. We manage project financial analysis, tracking and reporting, project communication, compliance & governance activities across all Field of Play. This role offers first-hand experience of project management on a wide spectrum of services leading to skill enhancement and long-term career growth in consulting. It affords an opportunity to lead and manage as well as develop talent, contributing to success and growth of the organization. Your Key Role And Responsibilities Conceptualizing visuals based on consulting business requirements – presentation and documentation Exceptional writing, speaking, proof-reading and organizational skills Responsible for developing timely, cohesive, high-quality and competitive proposals Responsible for layout, formatting, production of proposals for presentations, white papers and other documents Familiar with creating story boards and illustrations for consulting (business & technical) pursuit deals Provide guidance regarding changes necessary in content, style and organization Have techno functional mindset with lateral thinking for providing differentiated customer experience, best suited to meet requirements leading to deal win. Showcase innovative and unique design skills to represent data and proposal decks in EY/Client specific format while being compliant to branding guidelines Full time role Onsite/work from office needed (hybrid) Flexible to work with different time zones Willing to work on Indian Holidays as per client requirement Willing to travel, within the country and internationally as required. Skills And Attributes For Success Any Graduate/Postgraduate, preferably B.Com/BBA/Economics/B.Tech or master’s degree Prior experience of 2+ years in creative and content designing, preferably working on drafting responses on RFPs/RFIs Professional services design teams or advertising agencies exposure with consulting firms are a big plus Adobe cloud software's like Photoshop, InDesign, Illustrator, After effects, Premiere Pro Proficiency in Microsoft applications (PowerPoint, Excel - charts and graphs and Word) Blender, Templafy, Deck Robot and other leading applications Worked on sales pitch enhancement tools like Prezi Familiarity with animation and creating storyboard marketing videos are valued skills. Involvement during presales stages Exposure with building Murals and Visio flow Web design and understanding of user interface principles are good to have. Strong English communication - both written and verbal Attention to detail even when dealing with routine tasks Confident, Assertive, with strong communication and influencing skills Ability to comprehend EYs business, think strategically, adapt to change Experience with go to market activities, should have proposal drafting and strong presentation skills Ability to identify problems, perform research, solve complex business problems and recommend solutions Prior experience working with Global cliental required Self-starter, excellent team player, organized and self-disciplined. Ability to work with senior leadership What Working At EY Offers At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less