48387 Coaching Jobs - Page 37

Role: Digital Marketing Executive Location: Dombivli, Maharashtra CTC: 25k-30k per month We're looking for a results-driven Digital Marketing Executive with hands-on experience in Meta and Google Ads. In this role, you will support the marketing team, helping to plan, execute, and optimize digital campaigns that drive lead generation, brand awareness, and overall marketing performance. Responsibilities : Campaign Management & Execution: • Set up and optimize paid campaigns across platforms such as Facebook, Instagram, Google Search, Display, and YouTube. • Assist in audience targeting, pixel setup, and basic GA4 tracking implementation. • Monitor key performance metrics such as CTR, CPL, and ROAS, and support the team in improving campaign results. • Conduct A/B testing on creatives, ad copies, and landing pages under senior team guidance. Funnel Optimization: • Understand and apply funnel strategies and user journey flows. • Coordinate with creative and sales teams to improve ad assets and landing page performance. • Help implement retargeting campaigns and support tracking of conversion pathways. Reporting & Analytics: • Prepare weekly performance reports for internal tracking. • Assist in analyzing campaign data to identify trends, insights, and areas for optimization. • Stay up to date with the latest features on ad platforms and emerging marketing trends. Cross-Team Collaboration: • Collaborate with designers and copywriters to develop engaging ad creatives. • Share campaign performance feedback to aid continuous content and strategy improvements. Requirements : • Education: Bachelor’s degree or equivalent practical experience. • Experience: Minimum 3 years of experience in digital marketing with exposure to Meta and Google Ads. • Tools: Familiarity with Google Ads Manager, Meta Ads Manager, GA4, and UTM tagging. • Understanding of basic marketing funnels, buyer behavior, and campaign objectives. • Strong analytical mindset with interest in performance tracking and testing. • Bonus: Prior experience in EdTech or coaching industry is a plus. Apply Now !

lookoutRole & responsibilities We are a bootstrap start-up in the process of building a world-class organisation in the space of Diversity, Equity and Inclusion. Our business divisions Lived experience sensitisation workshop Certification Academic program DEI Magazine Wellness Resort. We are on a look out for Women Leaders who come with exciting stories to tell about their grit and passion. The story of breaking the glass ceiling Some one who can Inspire Help in Buidling a world class training and workshop for Inclusion Preferred candidate profile

Key Responsibilities CRM & Process Management Log all call notes, follow-up actions, and outcomes in the CRM. Maintain opportunity records and update pipeline stages regularly. Ensure timely and accurate data entry, maintaining CRM hygiene. Reporting & Analytics Prepare weekly sales dashboards highlighting activities, pipeline health, and deal velocity. Identify and share trends, gaps, and performance insights with the sales leadership. Collateral & Content Coordination Gather feedback from the field on sales materials (pitches, decks, one-pagers). Coordinate with marketing to ensure up-to-date content, version control, and asset library maintenance. Knowledge Management Conduct win-loss debriefs with sales reps and document key takeaways. Maintain an internal playbook including objection handling, competitive intelligence, and case studies. Scheduling & Sales Support Manage calendars, schedule meetings, and coordinate hand-offs for senior reps. Prepare meeting agendas and share relevant materials in advance. Training & Onboarding Support onboarding of new sales team members as processes mature. Provide first-line coaching on CRM usage and best practices. Ideal Candidate Profile Experience & Skills 1–3 years of experience in sales support, sales operations, or marketing coordination. Proficient with CRM tools such as Salesforce, HubSpot, or similar platforms. Comfortable with Google Workspace and/or Microsoft Office Suite. Strong verbal and written communication skills. Exceptional attention to detail and task organization. Attributes Highly process-oriented with a disciplined approach to documentation. Curious mindset with a drive to understand and improve workflows. Strong team player who can bridge Sales, Marketing, and Leadership. Coachable and eager to learn about the product, market, and sales strategy.

Overview The Business Development Executive plays a vital role in driving the growth of an organization by identifying new market opportunities and establishing strategic partnerships. This position is crucial for any company looking to expand its reach, enhance its product offerings, and increase revenue streams. Given the competitive landscape of most industries, a Business Development Executive is responsible for leveraging their market knowledge and interpersonal skills to build profitable relationships with potential clients and partners. They serve as a bridge between the company and the marketplace, ensuring that the organization's business strategies are effectively aligned with market needs. The role requires a high level of motivation, proactive engagement, and the ability to articulate the benefits of the company’s products or services to prospective clients. By collaborating across departments, the executive will help to drive projects and implement business strategies that contribute to the company’s long-term success. Key Responsibilities Identify and target new business opportunities in existing and emerging markets. Conduct market research to understand industry trends and competitors. Develop and maintain relationships with key stakeholders. Create and deliver engaging presentations to potential clients. Collaborate with marketing and product development teams to optimize offerings. Prepare and manage proposals, contracts, and agreements. Negotiate pricing and terms with clients to maximize profitability. Achieve assigned sales targets and performance metrics. Monitor and report on market developments and emerging trends. Attend industry conferences and networking events to build relationships. Utilize CRM systems to track interactions and manage leads. Conduct sales training and coaching for team members as necessary. Work with marketing to create campaigns that promote new services. Engage with existing customers to enhance customer satisfaction and retention. Provide regular feedback to management regarding competitive positioning. Required Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. Proven track record of achieving sales targets and driving growth. Strong understanding of CRM software and sales techniques. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional organizational and time management skills. Problem-solving aptitude and critical thinking abilities. Experience in B2B sales; knowledge of relevant industries is a plus. Willingness to travel as needed for client meetings and networking. Strong analytical skills and ability to interpret data. Ability to adapt to changing market conditions and business needs. Familiarity with digital marketing strategies is advantageous. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Understand legal and regulatory aspects of contracts and agreements. Ability to thrive in a fast-paced environment. Skills: real estate,sales,crm,customer,digital,negotiation

Hiring for HR-Business Partner Location - Delhi Experience: 10- 15 Years of experience in the field of Human Resource, preferably experience in law firm. Note: Candidates with lesser notice period would be preferred Job description Role & responsibilities Oversee and manage essential HR processes such as onboarding, employee grievance handling, and more to ensure smooth operations and employee satisfaction. Partner with practice group leaders and senior staff to align HR strategies with the firm’s business objectives and culture. Lead the execution of compensation deployment and promotions, ensuring transparency, alignment with market trends, and adherence to internal policies. Provide guidance on attorney and staff performance management, coaching, and professional development. Support lateral attorney integration and onboarding in collaboration with Recruiting and Professional Development teams Lead employee relations matters and conflict resolution with sensitivity to confidentiality and legal nuances. Collaborate with HR and Talent teams to develop and deliver training programs tailored to legal professionals. Manage payroll processes, ensuring accuracy and compliance with statutory regulations, including reporting and dashboards for senior management review. Use data and HR metrics (e.g., attorney turnover, engagement survey results) to inform decisions and identify trends. Prepare and maintain regular HR reports, compliance documentation, and performance dashboards to provide actionable insights for leadership. Ensure compliance with labor laws, internal policies, and industry best practices. Advise and coach managers on employee relations, engagement, and disciplinary matters. Interpret labour laws (Indian Shops & Establishments, ID Act, POSH, etc.) to ensure full legal compliance. Maintain accurate HRIS records; generate dashboards on turnover, diversity, absenteeism, hiring velocity and other KPIs. Promote a culture of inclusion and respect across all levels of the firm. Experience: 10–15 years progressive HR generalist or HRBP experience, preferably in midsized firm. Experience from law firm is preferable. Education: MBA/PGDM in HR, Industrial Relations or equivalent. Strong understanding of employment law and legal workplace culture. Experience supporting attorneys and legal support staff preferred. Excellent interpersonal and communication skills, with the ability to influence and advise at all levels. Proven ability to manage sensitive and confidential matters with professionalism

Note: This job role is part of MetLife’s Hack4Job India (a hiring hackathon). Only shortlisted candidates will be invited. Department: Global Technology Role Overview MetLife is seeking an experienced Scrum Master for an agile team who facilitates team events and process, serving Software Development and/or Technology enabling value streams. The role has a lot of layers to it; while building awareness around practices and enabling greater agility, candidates should have the soft skills needed to coach and mentor members of the agile team and others in the organization. Key Responsibilities Team & Agile Enablement: Lead a single Scrum or Kanban team, ensuring alignment with Agile principles, practices, and organizational goals Agile Ceremonies & Flow Optimization: Facilitate Agile ceremonies, retrospectives, and workshops. Establish and maintain Kanban boards to enhance visibility and workflow efficiency Coaching & Continuous Improvement: Guide the team in applying Agile practices effectively. Foster a culture of continuous improvement, collaboration, and high performance Stakeholder Collaboration: Work closely with product owners, team members, and internal/external stakeholders to influence decisions and drive value-based outcomes Conflict Resolution & Team Dynamics: Support the team in managing interpersonal challenges and growth opportunities, promoting a healthy and productive team environment Knowledge Application & Mentorship: Demonstrate a deep understanding of Agile concepts and apply them to new situations. Mentor others by clearly articulating the value and application of Agile practices Qualifications & Skills Experience: 2-3 years and above as a Scrum Master with experience in Agile frameworks Skills: Strong leadership, mentoring, change management, and communication skills Preferred Certifications: PSM, CSM, CSP, SPC, ICP-ACC, or SAFe Tools: Experience with Azure DevOps Board and SharePoint Language : Business proficiency in English; Japanese language is a plus This is an excellent opportunity to lead Agile transformation at MetLife and shape high-performing teams.

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Our Family Of Businesses Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India. Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. General Duties & Responsibilities OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job). Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach & train assigned technicians in order to improve the service quality Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues) Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor. Complete & close customer audit non-conformities (external / internal). Follow up & implement CAPA at customer site On Site Documentation: Implementation of SOP, Compliance and closure of audits non- conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time. Handle assigned customer complaints in his / her service areas, within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting & monthly operations meeting Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis & take action. Digital Initiative: Be conversant with all in house systems. Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician Approval of conveyance amount for assigned technicians Monitor & report to ABM/BM on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits Actively drive Service & Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers. Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs. Minimum 18 customer visits per week for Resi & SA (Residential & Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively. Inventory: Help ABM/BM to manage Inventory - coordinate with other Ops colleagues to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM). Ensure APL (Approved Preparations List) is followed by all assigned technicians & all chemical containers have original labels Ensure proper schedule of maintenance & repairs of equipment is established & followed (via JOC). Promote highest grooming standards (uniform, Safety shoes, PPEs) Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of ABM/BM on day today basis Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc Requirements Do you have what it takes? If you want to be considered for this role you will need: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Benefits Are you interested? Here's what you can expect when you join us Attractive Base Salary Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Overview The Business Development Executive plays a vital role in driving the growth of an organization by identifying new market opportunities and establishing strategic partnerships. This position is crucial for any company looking to expand its reach, enhance its product offerings, and increase revenue streams. Given the competitive landscape of most industries, a Business Development Executive is responsible for leveraging their market knowledge and interpersonal skills to build profitable relationships with potential clients and partners. They serve as a bridge between the company and the marketplace, ensuring that the organization's business strategies are effectively aligned with market needs. The role requires a high level of motivation, proactive engagement, and the ability to articulate the benefits of the company’s products or services to prospective clients. By collaborating across departments, the executive will help to drive projects and implement business strategies that contribute to the company’s long-term success. Key Responsibilities Identify and target new business opportunities in existing and emerging markets. Conduct market research to understand industry trends and competitors. Develop and maintain relationships with key stakeholders. Create and deliver engaging presentations to potential clients. Collaborate with marketing and product development teams to optimize offerings. Prepare and manage proposals, contracts, and agreements. Negotiate pricing and terms with clients to maximize profitability. Achieve assigned sales targets and performance metrics. Monitor and report on market developments and emerging trends. Attend industry conferences and networking events to build relationships. Utilize CRM systems to track interactions and manage leads. Conduct sales training and coaching for team members as necessary. Work with marketing to create campaigns that promote new services. Engage with existing customers to enhance customer satisfaction and retention. Provide regular feedback to management regarding competitive positioning. Required Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. Proven track record of achieving sales targets and driving growth. Strong understanding of CRM software and sales techniques. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional organizational and time management skills. Problem-solving aptitude and critical thinking abilities. Experience in B2B sales; knowledge of relevant industries is a plus. Willingness to travel as needed for client meetings and networking. Strong analytical skills and ability to interpret data. Ability to adapt to changing market conditions and business needs. Familiarity with digital marketing strategies is advantageous. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Understand legal and regulatory aspects of contracts and agreements. Ability to thrive in a fast-paced environment. Skills: real estate,sales,crm,customer,digital,negotiation

As a Medical Billing AR Quality Analyst, you will be reviewing and analyzing accounts receivable processes to ensure accuracy, compliance, and efficiency in medical billing and collections. You will be auditing outstanding accounts, monitor key performance indicators, and identify areas for improvement in the revenue cycle management. This role also involves coaching and providing feedback to AR staff, developing quality control procedures, and ensuring adherence to regulatory guidelines and client-specific requirements. Key Responsibilities: Review and Audit: Examine AR processes, including claim submissions, follow-ups, and payment posting, to identify errors and areas of non-compliance. Quality Control: Conduct audits of medical records, claims, and other relevant documents to ensure accuracy, completeness, and adherence to regulations. Denial Management: Analyze claim denials, identify root causes, and work with relevant teams to resolve issues and prevent future denials. Performance Monitoring: Track and analyze key performance indicators (KPIs), such as Days Sales Outstanding (DSO), and identify trends and areas for improvement. Reporting: Prepare and present regular reports on quality metrics, performance trends, and areas for improvement. Training and Coaching: Provide feedback and coaching to AR staff to improve their performance and ensure consistent adherence to quality standards. Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the AR process. Compliance: Ensure that all AR activities comply with relevant regulations, such as HIPAA and other payer-specific requirements. Collaboration: Collaborate with other teams, such as coding, billing, and patient access, to resolve issues and improve overall revenue cycle performance. Minimum 4 Years of experience in RCM and AR. QA on Papers will be an added advantage

We’re Hiring: Outreach Coordinator 📍 Locations: Jammu Himachal Pradesh Punjab Bihar (Muzaffarpur) U.P. East & U.P. West Assam (Guwahati) Andhra Pradesh (Vijayawada) Telangana (Hyderabad) Rajasthan (Jaipur, Sikar, Kota, Alwar) About the Role We are seeking dynamic Outreach Coordinators to represent our university, build strong connections with schools, coaching centers, and community organizations, and promote our academic programs to prospective students. Key Responsibilities Plan and execute outreach activities to promote university programs. Visit schools, colleges, and career fairs in assigned regions. Build and maintain relationships with principals, counselors, and other key stakeholders. Organize seminars, workshops, and information sessions for students and parents. Coordinate with the admissions team to track leads and conversions. Provide regular reports on outreach activities and outcomes. Qualifications & Skills Bachelor’s degree (Master’s preferred) in any discipline. 4–5 years of experience in student outreach, marketing, or related fields. Strong communication, networking, and presentation skills. Knowledge of local languages is an advantage. 💰 Salary: ₹35,000 – ₹45,000 per month 📩 Apply Now – Please mention the location you are applying for in your application.

This role is with one of our portfolio companies. Who are we looking for? If you are a driven management consultant, startup operator, or ex-founder seeking a chance to make an exponential impact, this is the role for you. Working closely with the founders, you’ll have access to all the projects and initiatives. From 0-to-1 marketing initiatives to building high-impact skilling products, you will experience all aspects of building and scaling a business. What would you be doing? As part of the Founder’s office, you’d be responsible for: Own 0-to-1 Initiatives: Be a leader and build new 0-to-1 initiatives and experiments across growth, marketing, product and operations Build and empower teams: From recruiting teams to coaching them on playbooks & culture, to ensuring right goals are set, right KPIs are being measured - you will act as a partner to making teams successful Program Management: Work closely with the founders and key leadership to manage cross-team projects, monitor progress and KPIs and drive business and P&L growth Scaling Execution Playbooks: Be the strategic contributor to our most critical scaling initiatives and develop processes, metrics, and products to drive scale 10X. Strategic Analysis & Fundraising: Work directly with the founders on core company strategy & fundraising initiatives What makes you a suitable candidate? We would love to hear from you if you meet the qualifications below: 2-7 years of experience as a consultant with a top-tier firm or an ex-founder, preferably with marketing/product/growth skillset Tier-1 college is a strong preference Exceptional analytical and structured problem-solving skills; passionate about the startups and tech ecosystem Strong team skills and the ability to collaborate with senior management You have worked in an environment with high rigour

Job Description – Assistant Manager, Customer Support Location: Bangalore Department: Customer Support Reports To: Head of Customer Support Role Overview We are looking for a proactive and detail-oriented Assistant Manager – Customer Support to drive operational excellence within our customer service team. This role involves managing escalations, ensuring smooth data operations, mentoring team members, monitoring key support metrics, and working closely with leadership to improve customer satisfaction and efficiency. Key Responsibilities Escalation Management: Handle Level 2 and Level 3 customer escalations, ensuring timely resolution and clear client communication. Data Management: Oversee customer support data accuracy, reporting, and analytics for continuous improvement. Team Leadership: Support day-to-day team management, coaching, and performance tracking. Customer Support Metrics: Own and monitor KPIs such as CSAT, NPS, First Response Time, Resolution Time, SLA adherence, and other key indicators. Process Improvement: Identify gaps in workflows and implement solutions to improve efficiency and service quality. Collaboration: Work cross-functionally with operations, medical, and product teams to align on client needs. Client Experience: Ensure exceptional customer journeys by monitoring satisfaction levels and addressing service challenges. Requirements Bachelor’s degree (preferred in Business, Management, or related field). 3–5 years of customer support experience, with at least 1–2 years in a supervisory/assistant manager role. Strong analytical and problem-solving skills, with experience in data management & reporting. Excellent communication and conflict resolution skills. Ability to manage escalations with professionalism and empathy. Proficiency in customer support tools such as Freshdesk, Zendesk, CRM platforms, and MS Excel/Google Sheets. Strong leadership and people management abilities. Preferred Skills Experience in healthcare/wellness industry (added advantage). Knowledge of KPI tracking and customer experience metrics. Ability to thrive in a fast-paced, dynamic environment.

We are seeking a dynamic Senior Sales Manager to lead high-performing B2B inside sales teams, driving revenue growth and customer success in IT sales across the US market. This role involves strategic client engagement, team leadership, and performance management across onboarding, adoption, renewals, upselling, and expansion. Job Description Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up to date. Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities. Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members. Analyze data, performance and customer experience trends to develop strategic sales plans and best practice for client/specific territories. Stay current on developments in client services within the market and ensure the team is informed on the latest trends and market. Maintain a balanced level of communication with the Sales Director and externally facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs). Be a point of escalation for our clients and respond promptly to any issues

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets Job Description : IT Professional Services Category Execution Manager Position summary: In the News Corp Global Sourcing Organization, our aim is to unlock value for News Corp to reinvest in what matters most. We do this by bringing speed, efficiency, and security to buying at News Corp and with all business units within. We partner deeply across News Corp’s business units to deliver solutions fit for purpose. As a centralized organization operating in a high complexity environment, we bring one voice to business stakeholders and suppliers to ensure the best outcomes. Our organization fosters a culture of collaboration, innovation and continuous improvement while providing opportunities for ongoing career growth and development. As an IT Professional Services Category Execution Manager, you will partner closely with the Global Category Lead for IT Professional Services to execute sourcing strategies for the IT Professional Services and Outsourcing category. . You are responsible for the execution of sourcing strategies for the IT Professional Services category or any assigned category to leverage the supply base, ensure continuity of supply, maximize cost savings/value realization, and support the achievement of the business strategies in a proactive manner by truly partnering with the Global Category Lead for IT Professional Services, business stakeholders as well as the suppliers. You own the execution of the assigned RFx and contract negotiations / renewals, documenting bid events through correspondence to suppliers; facilitating the selection of suppliers in collaboration with cross-functional teams, conducting supplier negotiations and ongoing supplier management. You will report directly to the Bangalore Regional Execution Leader with a dotted line reporting to the Global Category Lead for IT Professional Services. Job Title: IT Professional Services Category Execution Manager Department: Technology Category Execution Job Family: Category Execution Grade: Manager/ Senior Manager Contract Type: Full Time Location: Bangalore, India Reports To: Regional Execution Leader in Bangalore Direct Reports: Less than 10 Operational Scope : Global / Regional - Global Dotted Reporting To: Global Category Lead, IT Professional Services Category in USA Accountabilities IT Professional Services Category Execution Manager Execute the category strategy for IT Professional Services Category or any assigned category as required, collaborating with key stakeholders, team members, and leaders affected by the respective category Initiate and manage assigned sourcing projects following the News Corp Global Sourcing policy, procedures and utilizing the various sourcing tools. Provide inputs to the development of Category Strategy and Performance framework Collecting and reporting various spend metrics related to category performance for continuous tracking & monitoring Participate in supplier negotiations on assigned sourcing projects. Manage the IT Professional Services Category information repository that includes but not limited to supplier rate cards, preferred suppliers/contact information, supplier utilization within the News Corp business units, contract metadata, and other relevant supplier commercial / contract terms. Support the strategies & targets set by the Global Category Lead for IT Professional Services Identify areas of opportunity to reduce spend and bring in sourcing efficiencies in the IT Professional Services Category and work with the Global Category Lead to implement the identified opportunities. Conduct Root Cause Analysis and Implement Corrective Actions for any issues and escalations. Provide regular status updates to internal business partners on the assigned sourcing projects, understand business priorities/requirements, and maintain relationships with suppliers. Supplier Management (Evaluation, Negotiation, Selection, Qualification) Support the evaluation, negotiation, selection and qualification of suppliers for the assigned sourcing projects and development of contracts for complex and strategic business projects. Perform negotiation of contracts with selected suppliers leveraging tools/technology or supplier contract template including but not limited to comprehensive Master Services Agreements, Statement of Work, Amendments and negotiation of global preferred supplier agreements, following the legal guidelines. Collaborate with corporate legal, compliance and Finance teams during contract negotiations and execution. Partner with the Sourcing Excellence team regularly. People Management Coaching and advising the team on day-to-day sourcing activities including contract reviews, commercial negotiations and other processes. Mentors, develops, motivates and coaches teams to work collaboratively and effectively; ensures that employees are engaged Develops a strong, unique employee value proposition and organization culture that attracts, retains, develops, incentives and motivates employees Demonstrate exemplary integrity and ethics in all instances, ensuring compliance with respective policies and effective practices Critical Experiences | Competencies | Abilities Bachelor of Arts, Sciences or Engineering Degree or equivalent experience required, MBA preferred Minimum 8 years of global sourcing experience Minimum 2-3 years demonstrated track record of people management leadership experience is required Understanding of the IT Professional Services or Technology Sourcing category, the different vendors/market trends, and technology requirements. Understanding of IT Software Development Lifecycle (SDLC), methodologies (Agile/Scrum), latest trends in Technology (AI, Data Analytics, Cloud) is preferred. Experience working with Global IT Outsourcing Services and Consulting vendors (Ex: Accenture, Cognizant, TCS) Certification in Procurement such as CPSM or CSCP, preferred Experienced in using any sourcing tools (Ex: Zycus, Ariba, Coupa, GEP) Embraces fact‐based decision making; naturally seeks to leverage and/or integrate market data, spend analytics, and cost modeling Proven written and oral communicator, with strategic, analytical, and interpersonal skills to act as an effective change agent, unlocking barriers to value for priority spend categories Expert negotiator with proven experience in setting negotiation strategies and conducting negotiations. Strong project management skills, including adhering to stakeholder timelines, and meeting management skills Extensive knowledge of the basic types of commercial agreement structures (fixed price, T&M, SLA) and the function and purpose of key legal terms. Experience working in a large, global, highly matrixed organization, and works easily in multi-business unit project settings; able to facilitate teamwork across corporate & geographical boundaries. Contract drafting experience as well as excellent understanding of contractual terms, both commercially and legally. About News Corp News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The company comprises businesses across a range of media, including news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-tv distribution in Australia. Headquartered in New York, News Corp's activities are conducted primarily in the United States, Australia, and the United Kingdom. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets This job is posted with NTS Technology Services Pvt. Ltd. Job Category:

Position Name - Principal Officer Location - Gift City-Gandhinagar Experience Range - 5+ years Mandatory Requirement: 5+ years of experience in Alternate Investment Fund regulations CS or CA or MBA Should be equipped to do research under SEBI AIF Regulations, FEMA, regulations Job Roles and Responsibilities Lead compliance for all provisions of the SEBI Act, AIF Regulations/FEMA/IFSC regulations and circulars. Responsible for a Gift City operation and its compliances on day to day working. Responsible for coordinating with for all regulatory reporting and compliances in a timely manner by taking assistance from legal, accounting and compliance teams. Responsible for managing investors queries on regular basis related to compliance. Flag issues proactively and ability to foresee outcomes keeping in mind the operational risk framework in line with the legal parlance. Creating efficient controls for reconciliations, Risk and compliance management and review and daily / periodical MIS and daily operations management. Developing and maintaining partnerships with incubators, accelerators, Angel Networks, Micro VC etc, running outreach programs, Meeting, Evaluating, Coaching, Mentoring, and developing founders and supporting startups eco-system. Representing senior management and driving the organizational culture and values among the employee base. Qualification and Experience: Minimum least 5 years in related activities in the securities market or financial products including in a portfolio manager, broker dealer, investment advisor, wealth manager, research analyst or fund management. Knowledge of Finance / Accounting would be preferred. Proficient in MS Excel, PowerPoint Key Skills Ability to manage complexity and ambiguity in day-to-day operations Excellent oral and written communication skills Meticulous reporting, Analytical skills, and an eye for detail Strong organizational skills and an orientation toward strict attention to detail Ability to think out of the box and look for creative solutions Numerical skills & Proficiency in MS Office Suite General Skills Excellent attention to detail, commitment to accuracy, and focus on results Self-motivator and entrepreneurial attitude to work with minimum supervision Strong interpersonal skills and leadership skills Willingness to take initiative and to follow through on projects and tasks Strong ability to work in a deadline-oriented environment with a high degree of accuracy What we offer You are going to be a part of shaping a successful and rapidly growing venture fund in India You develop your own ideas and become an essential member of the Company You operate within flexible structures with short response times, flat hierarchies, and motivated colleagues Opportunity to grow fast with a rapidly growing Company

Job Requirements Job Requirements Job Title – Branch Manager-Rural Business Unit - Retail Banking Function – Rural Banking Job Purpose The role entails managing and scaling up the Rural banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. Responsibilities Roles & Responsibilities: Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales. Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch. Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability. Manage a team of assistant branch managers and relationship officers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services. Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications. Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch. Assess local market conditions and identify current and prospective sales opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards and comply with all regulations/applicable laws. Cultivate relationships with individual and corporate customers. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Secondary Responsibilities Spearhead manpower planning, recruitment and training processes for all employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Managerial & Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets. Key Success Metrics CASA and TD growth targets, customer acquisition targets. Educational Qualifications Bachelors in Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any other. Experience 6 -12 years of relevant experience in Rural Branch Banking or allied Business.

About SpeEdLabs SpeEdLabs, founded by IIT/IIM alumni, is a leading EdTech platform that provides AI-enabled personalized learning solutions for students across CBSE, ICSE, IIT JEE, and NEET. We partner with schools and coaching institutes to empower educators and enhance student learning outcomes through adaptive practice and smart analytics. Role Overview We are seeking a dynamic Sales Executive with strong B2B sales experience in the education sector. The ideal candidate will be responsible for driving institutional partnerships by conducting field visits, engaging decision-makers, and ensuring product adoption across schools and coaching institutes. Key Responsibilities Conduct a minimum of 5 school/coaching visits per day to generate leads and build relationships. Drive B2B sales by engaging principals, academic heads, and coaching owners. Deliver impactful product presentations and demonstrations. Achieve monthly and quarterly sales targets with consistent performance. Maintain accurate reporting of leads, visits, and closures. Provide market intelligence and feedback to support business strategy. Candidate Requirements Graduate degree required (MBA/PGDM preferred). 2–5 years of proven experience in B2B sales; prior experience in B2B sales will be an advantage. Strong communication, negotiation, and relationship-building skills. Target-driven, self-motivated, and comfortable with extensive travel. Promotion in previous sales roles will be an added advantage. What We Offer Competitive fixed salary up to ₹5.5 LPA + attractive incentives. Opportunity to work directly with a fast-scaling EdTech company. Strong career growth and learning opportunities. A collaborative and innovation-driven work culture. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Paid sick time Paid time off Application Question(s): Do you have a laptop Are you comfortable conducting daily school/coaching visits to generate leads and build strong relationships? What was your last monthly in-hand salary? Experience: B2B sales: 2 years (Preferred) Language: English (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person

Join our Team as a Customer Service Team Leader Location: Gurgaon About the role: Are you a natural leader with a passion for delivering exceptional customer experiences? As a Customer Service Team Leader, you’ll lead a team of Customer Service Advisors, driving performance and engagement while ensuring service excellence across every interaction. You’ll be responsible for coaching, motivating, and developing your team, managing complaints with empathy and commercial awareness, and helping shape a positive, high-performing environment. If you thrive in a fast-paced setting and love making a difference, this is your opportunity to lead from the front. What makes you a great fit: Proven experience managing a customer service team in a fast-paced environment Tenacious and target-driven with a proactive mindset Strong people management and coaching skills Excellent communication and listening abilities Calm under pressure with strong problem-solving skills Commercially aware and customer-focused Adaptable, self-motivated, and detail-oriented Skilled in resource planning and performance management Passionate about delivering and inspiring exceptional service Effective at managing change and leading through transitions Key responsibilities: Plan and manage team resources to meet service level targets Foster a positive team culture and high morale Drive delivery of customer SLAs and improve department KPIs Support onboarding, training, and development of team members Handle and resolve customer complaints with professionalism Monitor and record team performance and service quality Manage customer credit requests with commercial awareness Conduct regular quality checks and provide feedback Support and motivate staff to achieve individual and team goals Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

Job Requirements Job Requirements Role/ Job Title: Cluster Manager - Rural Business Banking Function/ Department: Retail Banking Job Purpose The role entails managing and scaling up the Rural Business banking business in assigned geography by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost efficient and technology effective manner. Role bearer is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. It includes building up teams, systems, process, and culture relevant to the branch network scale. Roles & Responsibilities Primary Responsibilities: Support in achievement of business goals and targets by building a strong business network. Understand competitive landscape and market dynamics and provide necessary feedback to product teams. Manage a team of branch managers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services. Ensure pricing, business process & policies are in organizations best interest. Responsible for building networks to sell multiple products, across locations. Share knowledge with other regions, clusters branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Conduct regular business reviews with team to ensure strategies are well executed. Adhere to high ethical standards and comply with all regulations/applicable laws. Cultivate relationships with individual and corporate customers. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development, and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Secondary Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets. Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Managerial And Leadership Responsibilities Lead a Team of RM for business development & Portfolio Managers to maintain the portfolio in good health. Create strong working culture to create highly efficient and performance oriented team Education Qualification Graduation: Any Post-graduation: MBA Professional Qualification/Certification: Chartered Accountant (CA) Experience: 8+ years of relevant experience.

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About The Role The Capability Team is in place to ensure the evolution of process and technology and ensure Reckitt is getting the most out of its recent technology investment. They are process experts, leading continuous improvement and standardisation. They are accountable for the capability build/upskilling of demand planner by supporting regional COE teams in the training process. Your responsibilities Take ownership for the Demand Planning process area within supply chain planning, providing both process and tech best practice Responsible for the business process documentation related to demand planning Accountable for training, coaching and capability building for all reginal COE team Accountable for the onboarding of new resources. Design training materials regarding their respective process Assess respective processes for opportunities for continual improvement e.g. Improve baseline forecast accuracy, enrichment accuracy and consensus accuracy through best practice Ensure 24 month horizon and NPDs are forecasted accurately Global DP Capability manager plays a role of product owner for Maestro DP and as such is involved in the PI Planning (planning of activities related to development of system enhancements), collecting and evaluating user stories raised by the users in the markets and in the hubs and play a role of bridge between the end/super users and the system architects. Conduct on-site / in-market / in-hub visits to ensure the process is being carried out correctly and consult on how it can be improved e.g. Demand capability will have ownership of the process both in the IMEX and the Hub and be responsible for troubleshooting issues across the E2E. Support the preparation for financial planning snapshots Troubleshooting system / Minor configuration of system The experience we're looking for Minimum 6+ years of relevant experience in Demand Planning. In-depth knowledge of planning processes in FMCG industry or similar Good understanding of the planning/forecasting system (Kinaxis, SAP APO, or similar) Actual planning experience in business (8 years in various planning roles, specifically in demand planning) Strong interpersonal skills with a passion for development Strong analytical skills Strong ability to develop high profile, influential and collaborative relationships across teams, functions and layers Strong presentation, communication and inter-personal skills The skills for success Demand Planning, Supply Planning. SCM, Kinaxis Rapid Response, SAP APO , Supply Chain Management, Forecasting, Supply Analytics, Supply Trnasformation What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Note: This job role is part of MetLife’s Hack4Job India (a hiring hackathon). Only shortlisted candidates will be invited. Department: Global Technology Role Overview MetLife is seeking an experienced Scrum Master for an agile team who facilitates team events and process, serving Software Development and/or Technology enabling value streams. The role has a lot of layers to it; while building awareness around practices and enabling greater agility, candidates should have the soft skills needed to coach and mentor members of the agile team and others in the organization. Key Responsibilities Team & Agile Enablement: Lead a single Scrum or Kanban team, ensuring alignment with Agile principles, practices, and organizational goals Agile Ceremonies & Flow Optimization: Facilitate Agile ceremonies, retrospectives, and workshops. Establish and maintain Kanban boards to enhance visibility and workflow efficiency Coaching & Continuous Improvement: Guide the team in applying Agile practices effectively. Foster a culture of continuous improvement, collaboration, and high performance Stakeholder Collaboration: Work closely with product owners, team members, and internal/external stakeholders to influence decisions and drive value-based outcomes Conflict Resolution & Team Dynamics: Support the team in managing interpersonal challenges and growth opportunities, promoting a healthy and productive team environment Knowledge Application & Mentorship: Demonstrate a deep understanding of Agile concepts and apply them to new situations. Mentor others by clearly articulating the value and application of Agile practices Qualifications & Skills Experience: 2-3 years and above as a Scrum Master with experience in Agile frameworks Skills: Strong leadership, mentoring, change management, and communication skills Preferred Certifications: PSM, CSM, CSP, SPC, ICP-ACC, or SAFe Tools: Experience with Azure DevOps Board and SharePoint Language : Business proficiency in English; Japanese language is a plus This is an excellent opportunity to lead Agile transformation at MetLife and shape high-performing teams.

Job Requirements Role/ Job Title: Area Head - Tractor loans Function/ Department: Rural Banking Job Purpose The role entails managing and scaling up the Tractor dealership network for the assigned branches by creating strategies to achieve growth targets for the branches by managing resources in the most cost efficient and technology effective manner. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and credit teams to drive effective customer acquisition, servicing, and deepening. It includes building up teams, systems, process, and culture. Roles & Responsibilities Support in achievement of business goals and targets by building a strong business network. Understand competitive landscape and market dynamics and provide necessary feedback to product teams. Ensure pricing, business process & policies are in organizations best interest. Responsible for building networks to sell multiple products, across locations. Share knowledge with other regions, clusters branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Conduct regular business reviews with team to ensure strategies are well executed. Adhere to high ethical standards and comply with all regulations/applicable laws. Secondary Responsibilities Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development, and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Education Qualification Graduation: Bachelor of Science (B.Sc.) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)/Bachelor of Commerce(B.Com)/Bachelor of Business Administration(BBA) Post-graduation: MBA/PGDM Experience: 10+ Years of Experience

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer: Impact: Your work will directly contribute to the success of our global operations. Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally. Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies. Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices. Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees. Job Summary The role leads the Supply Chain Management (SCM) Commercial team with full ownership of the SCM business, ensuring operational excellence and customer satisfaction. The position requires driving efficiency, resolving operational issues, and enhancing customer experience while building strong business relationships. The leader will oversee end-to-end customer logistics needs, manage team performance against KPIs, and contribute to continuous process improvement. Key Responsibilities Coaching & Development: Challenge and support direct reports in developing and implementing customer service strategies aligned with global standards. Develop, engage, and motivate team members while sharing best practices and knowledge. Empower the team to suggest alternate viable solutions and resolve customer complaints within stipulated timelines. Foster strong collaboration and engagement to build confidence in SCM products. Performance & Process Management Own and maintain customers’ shipping and logistics needs end-to-end. Monitor performance against KPIs and budgets, taking corrective action where necessary and exceeding expectations where possible. Drive waste reduction by analyzing data, recommending improvements, and implementing process efficiencies. Deliver improvements to enhance productivity, on-time delivery, and proactive customer notifications. Ensure timely system updates and manage accountability for shipment delivery. Contribute to continuous improvement initiatives within the scope of responsibility. Optimize complaint resolution timelines and improve end-to-end service delivery. Customer Engagement & Accountability Build strong, collaborative relationships with customers, acting as the Voice of Customer to enhance performance and customer experience. Ensure high levels of customer satisfaction, including CSAT/KCXI scores. Proactively communicate with clients and stakeholders in case of delays or exceptions. Handle escalations and assist customers by closely coordinating with internal teams for prompt resolution. Deliver a balance between excellent customer experience and cost-efficient operations. Operational Leadership Ensure accountability for on-time delivery and KPI adherence. Lead the team to consistently meet performance standards and contribute to organizational growth. Uphold ethics, values, and compliance in all areas of responsibility. Effectively communicate and present to stakeholders in a multicultural environment. Required Experience & Skills Strong background in operational efficiency and customer service within logistics. Proven experience managing large operations/customer service teams across logistics products (Sea, Air, etc.). Knowledge of commercial frameworks and process-related documentation. Ability to work in a matrix organization with strong networking skills. Excellent stakeholder management, communication, and problem-solving abilities. Skilled in handling escalations, exception management, and customer engagement. Strategic mindset with a passion for cost leadership and customer service. Ability to thrive under pressure while remaining well-organized. Ability to attract, develop, and retain talent within the organization Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Leading BPO in Mumbai(Thane) Hiring For Team Leader/Assistant Manager Upselling Process Require Experience in Sales//Upselling Process Require min 1Year as Team Leader Experience in International BPO Looking for Candidates from BPO ONLY Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLA Must have Excellent Communication Skills CTC UPTO 9LPA Shifts 24*7 Mail CV at simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs’) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Exercise independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal. Key Skills & knowledge: Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Interested candidates can call at simmi@hiresquad.in or call at 8467054123

Job Title: Growth Marketing & Business Coach Experience Required Minimum 3-8 years of proven experience in business coaching, with a track record of guiding founders and businesses to scale profits and embed robust business processes. Minimum 3-8 years of demonstrable experience in digital marketing, specifically in paid advertising, lead generation, and funnel optimization. Job Location: Remote Setting Office Timings: 11 AM to 8 PM (IST/Relevant Time Zone) Job Overview Seeking a dynamic and results-driven individual to serve as a Growth Marketing & Business Coach. This hybrid role will be instrumental in empowering founders and businesses to achieve scalable growth through strategic coaching and high-converting funnel systems. The ideal candidate will bridge the gap between entrepreneurial vision and executable systems, transforming ideas into predictable revenue streams. Key Responsibilities Business Coaching & Scaling: Mentor and coach businesses to scale their profits and embed business processes and systems, including conducting 1:1 coaching with founders across consulting, coaching, and service providers. Guide founders in achieving significant profit milestones. Build scalable business systems, including plug-and-play templates (sales scripts, onboarding SOPs), to enhance efficiency and save founders time. Implement high-impact strategies to identify and reduce profit leakages. Digital Marketing & Funnel Optimization Manage daily advertising budgets on platforms like Meta and optimize campaigns to improve Cost Per Acquisition (CPA) compared to industry benchmarks. Develop and implement automated lead generation systems consistently delivering a high volume of leads for clients in coaching, consulting, and service provider sectors. Analyze and redesign sales funnels (webinar, VSL, Challenge) for multiple clients, boosting conversion rates. Ensure higher Return on Ad Spend (ROAS) than industry standards by effectively managing paid advertising campaigns. Help founders reduce their Customer Acquisition Cost (CAC) below industry standards. Qualifications Bachelor's degree in Digital Marketing & Social Networks or a related field (e.g., Marketing, Sales & Business). Proven track record of scaling businesses and achieving measurable results for clients in both coaching and digital marketing capacities. Strong analytical skills with the ability to interpret data and optimize campaigns and systems for maximum ROI. Excellent communication, interpersonal, and coaching skills to effectively guide and motivate clients. Proficiency in relevant digital marketing tools and platforms (e.g., Meta Ads, analytics tools). Ability to handle real-time projects and adapt to evolving business needs. Must be self-motivated and disciplined to work effectively in a remote setting. Skills: coaching,growth marketing,meta ads,facebook ads